2019-region-ii-conference-program3

2019 IIMC REGION II CONFERENCE WILMINGTON, DE CONFERENCE PROGRAM January 15-18, 2019 | Hotel duPont | Wilmington, DE “Honoring the Past, Treasuring the Present, Shaping the Future” Hosted by the Delaware Municipal Clerks Association TABLE OF CONTENTS Schedule: Tuesday, January 15, 2019 WHAT TO EXPECT Pg Schedule: Wednesday, January 16, 2019 Pg It is our honor and privilege to welcome you to the 2019 IIMC Region II Schedule: Thursday, January 17, 2019 Pg Conference Schedule: Friday, January 18, 2019 Pg We are excited to be Registration Form Pg able to provide for up General Conference Information Pg to 10 education Hotel Information Pg 8-9 Biography Information Pg 10-14 points for either CMC or MMC certification! As you attend the many professional development opportunities available and network with one another, we hope you find the strategies and practices exchanged to be of use to you in the best possible way It’s great to have you in Delaware! Sincerely, Christine Crouch, CMC DMCA President SCHEDULE Tuesday, January 15 9:00 am – 4:00 pm Athenian Dialog 3.00 CMC/MMC Points Lunch included, pre-registration required, limited to first 30 registrants Location: King Sejong Room Facilitator: Charles E Tokar, J.D., MPA, MMC and Denise Tokar Becoming Steve Jobs: The evolution of a reckless upstart into a visionary leader By Brent Schlender and Rick Tetzeli Becoming Steve Jobs breaks down the conventional, onedimensional view of Steve Jobs that he was half-genius, half-jerk from youth, an irascible and selfish leader who slighted friends and family alike Becoming Steve Jobs answers the central question about the life and career of the Apple cofounder and CEO: How did a young man so reckless and arrogant that he was exiled from the company he founded become the most effective visionary business leader of our time, ultimately transforming the daily life of billions of people? Drawing on incredible and sometimes exclusive access, Schlender and Tetzeli tell a different story of a real human being who wrestled with his failings and learned to maximize his strengths over time Their rich, compelling narrative is filled with stories never told before from the people who knew Jobs best, including his family, former inner circle executives, and top people at Apple, Pixar and Disney, most notably Tim Cook, Jony Ive, Eddy Cue, Ed Catmull, John Lasseter, Robert Iger and many others In addition, Schlender knew Jobs personally for 25 years and draws upon his many interviews with him, on and off the record, in writing the book He and Tetzeli humanize the man and explain, rather than simply describe, his behavior Along the way, the book provides rich context about the technology revolution we've all lived through, and the ways in which Jobs changed our world A rich and revealing account, Becoming Steve Jobs shows us how one of the most colorful and compelling figures of our times was able to combine his unchanging, relentless passion with an evolution in management style to create one of the most valuable and beloved companies on the planet Participants must purchase and read book prior to dialogue SCHEDULE Wednesday, January 16 (Pre-Conference) 7:30 am – 8:00 am 7:30 am – 8:00 am 8:00 am – 10:00 am Registration Open Breakfast “Preserving the Past: Your Digital Footprint” Ryan P Newell, Esq., Connolly Gallagher LLP 1.00 CMC/MMC Points When a public records request comes across your desk, are you looking at all the places information may live? Learn the places information is stored and how to retrieve it 10:00 am – 10:15 am Break 10:15 am – 12:15 pm “Past, Present & Future: Legal vs Ethical” Max B Walton, Connolly Gallagher LLP 1.00 CMC/MMC Points Avoid being caught in a violation for the ever-changing requirements and decisions regarding the freedom of information act; develop strategies for recognizing and avoiding ethical dilemmas 12:15 pm – 1:15 pm Lunch 1:15 pm – 3:15 pm “Leading an Intentional Life Today to Shape a more Impactful Future” part Robert Johnston, Dale Carnegie Training 1.00 CMC/MMC Points A holistic approach to managing time, stress and life Most of us have had one of “those days.” We went into work early, worked through lunch, and stayed late When we finally got home, we collapsed onto our couch and thought ‘I didn’t accomplish anything today!’ Imagine having that same feeling at the end of the week, month, year or decade! The problem is NOT that we didn’t accomplish anything The real problem is that we accomplished the wrong things We completed a lot of urgent tasks, but did not complete anything of importance In this highly interactive and practical workshop you will create a personal vision statement and then identify the specific steps you can work on daily to make that vision a reality You will learn to live an Intentional Life! 3:15 pm – 3:30 pm Break 3:30 pm – 5:30 pm “Leading an Intentional Life Today to Shape a more Impactful Future” part Robert Johnston, Dale Carnegie Training 1.00 CMC/MMC Points Continuation of part 6:00 pm – 9:30 pm Welcome Reception After a long day of classes or travel, join everyone for cocktails and hors d’oeuvres (cash bar) as we catch up with one another and prepare for classes tomorrow SCHEDULE Thursday, January 17 (Conference) 7:30 am – 8:00 am 7:30 am – 8:00 am 8:00 am – 10:00 am Registration Open Breakfast and Welcome “Shaping Your Online Presence” Dana Rohrbough, Matt Campbell, Julianne Solum, and Caitie Cashion, State of Delaware Government Information Center 50 CMC/MMC Points An interactive course designed to explore online platforms, how to engage your audience and achieve your municipalities goals 10:00 am – 10:15 am Break 10:15 am – 11:15 am “Developing a Customer Focused Attitude “ Matt Verdecchia, Delaware Valley Trusts 25 CMC/MMC Points It is critical to evaluate the effectiveness of our customer service skills Not only we deal with external customers, but we also spend time interacting with internal customers, our coworkers This workshop includes a self-test, which helps participants recognize their strengths and weaknesses in this area Other topics include dealing with difficult customers, diffusing a difficult situation and “five foundations for a successful customer interaction” which helps participants recognize opportunities for improving customer service and retention 11:15 am – 12:15 pm “Respect and Harassment Awareness” Matt Verdecchia, Delaware Valley Trusts 25 CMC/MMC Points This workshop reviews the legal definition of harassment pertaining to sexual harassment and elements of the Title VII law It addresses the impact of disrespectful and harassing behaviors, with emphasis on how inappropriate and unaddressed behaviors, attitudes or actions can escalate into potential workplace violence Consequences of violating an organization’s anti-harassment policy including the impact on both employees and the organization are emphasized 12:15 pm – 1:15 pm Lunch & Business Meeting 1:15 pm – 3:15 pm “Building Trust & Respect Today to Influence your Organization’s Future” part Robert Johnston, Dale Carnegie Training 50 CMC/MMC Points Today, everyone is expected to lead, even those of us without a position of authority Even those of us who have authority find that gaining cooperation through influence leads to more successful outcomes than by gaining compliance based on authority alone Dale Carnegie quite literally wrote the book on influencing others without authority “How to Win Friends and Influence People” is still a best-seller after 75 years of publication and is considered by many to be one of the most important business books ever written This workshop will explain the process and principles to build positive relationships based on trust and mutual respect that will be the foundation to influence others 3:15 pm – 3:30 pm Break Thursday, January 17 (Conference) - Continued 3:30 pm – 5:30 pm “Building Trust & Respect Today to Influence your Organization’s Future” part Robert Johnston, Dale Carnegie Training 50 CMC/MMC Points Continuation of part 6:00 pm – 9:30 pm Dinner and Entertainment-Time to unwind and dance the night away! Just Kidding Around Entertainment will be here to play all of your favorites – and a few games too! Auction items and door prize winners to be announced Must be present to win Friday, January 18 (Conference) 7:30 am – 8:00 am Breakfast 8:00 am – 10:00 am “Shaping the Conversation: Verbal Defense and Preventing Conflict” Corporal Will Smith, City of Newark, DE 50 CMC/MMC Points Learn how to verbalize and prevent conflict using de-escalation techniques for purposes of reducing injury, complaints, and to reduce liability 10:00 am – 10:15 am Break & Mini Swag Bag Handout 10:15 am – 12:15 pm “Don’t Bark up the Wrong Tree!” Darren Fisher, Darren Fisher Consulting 50 CMC/MMC Points As we become a more diverse and multicultural society, it's going to require a more diverse way of understanding people and how they act It used to be that dog people stuck with dogs and cats with cats As we become more diverse we need more tools in our toolbelt that help us identify the strengths in each person and how to motivate them When you learn if you are a dog leader or cat leader it will help you learn how to lead those that are like you and those that aren’t (dogs vs cats) Learning how to use this information to motivate others is how you will be able to shape the future 12:15 pm Departing appreciation CONFERENCE REGISTRATION 2019 IIMC REGION II CONFERENCE | WILMINGTON, DE (Please print or type) Name: Municipality/Organization: Address: City, State, Zip: Email: Guest’s Name: Title: □ CMC □ MMC Phone: □Tuesday, January 15 Athenian Dialogue (includes lunch, space limited to 30) $100.00 □Wednesday, January 16 $175.00 Pre-Conference (includes breakfast, lunch, education sessions and welcome reception) □Thursday & Friday, January 17 & 18 Conference (includes breakfast, lunch, education sessions and dinner) $300.00 □Guest (includes lunches, welcome reception, and dinner) $150.00 Late/On-Site Registration (registrations received after December 20) $50.00 Total Due $ _ Make checks payable to: Delaware Municipal Clerks Association Mail registration and payment to: Diana Reed, DMCA Treasurer Town of Elsmere 11 Poplar Avenue Elsmere, DE 19805 Any dietary restrictions or questions? Contact Christine Crouch at CCrouch@milford-de.gov NO REFUNDS AFTER DECEMBER 18, 2018 GENERAL CONFERENCE INFORMATION CMC/MMC Points: The schedule presented allows for up to 10 CMC or MMC points! In order to receive points for classes, the assessment tool must be completed Once assessments are reviewed, your certificate will be emailed to you Swag Bag: Upon arrival to the Conference, see the Conference Registration desk to pick up your Swag Bag Inside you will find your name tag, conference book and several goodies It’s our gift to you to say thank for attending! Name Tags: You will receive a name tag with your Swag Bag For the benefit of first timers, members, guests and instructors, name tags should be worn at all conference functions Networking: Bring lots of business cards You will need them for both networking with peers and for vendors Vendors: Breaks will be held with the vendors This is a good opportunity to visit vendors and network with your peers Please be sure to take time to thank our friends for their support Vendors will be packing up before the banquet on Thursday Silent Raffle & 50/50: Be sure to buy tickets and place them in the baskets for the items you wish to win! Tickets, for sale at the registration desk, for the silent raffle will be $1 each, tickets for $5 or an arm length for $20! 50/50 tickets are $1 each and an arm length for $20! (Seller’s arm, not buyers!) Winning tickets will be drawn on Thursday evening You must be present to win Attire: All education session and evening event attire is business casual Temperatures in Delaware this time of year range from 41 degrees to 26 degrees Check the weather reports before you pack! Location: Registration will take place in the Reception Area of the King/Sullivan; Breakfast will be located in Lounge Area behind Knowles; Education Sessions will be held in the King/Sullivan; Breaks will be held with vendors by the Reception Area outside the King/Sullivan; Dinner and Entertainment will be held in the du Barry HOTEL INFORMATION Hotel duPont The Hotel duPont reservations can be made by calling 800.441.9019 using reservation code IIMC14JAN A block of luxury king rooms has been reserved at a discounted rate of $149.00 per night, plus tax and fees The deadline to reserve your room at the discounted rate is December 26, 2018 In addition, valet parking is available for $18.00 per night 42 West 11th Street Wilmington, DE 19801 Phone: 800.441.9019 www.hoteldupont.com Since 1913, the HOTEL DU PONT has been the destination for exclusive corporate events Today, downtown Wilmington’s most prestigious hotel continues to host signature functions befitting its legendary history and traditions The hotel boasts over 30,000 square feet of flexible, state-of-the-art facilities accommodating up to 400 guests, including a separate Conference Center, Executive Conference Center, 11 private dining rooms, the Federal-style du Barry Room, and the elegant Louis XVI French Neoclassical Gold Ballroom Onsite dining options include the Bakeshop, Lobby Lounge, Green Room, Café and Green Room Bar Room service is available 24 hours a day Conference Room Locations: Registration will take place in the Reception Area of the King/Sullivan; Breakfast will be located in Lounge Area behind Knowles; Education Sessions will be held in the King/Sullivan; Breaks will be held with vendors by the Reception Area outside the King/Sullivan; Dinner and Entertainment will be held in the du Barry HOTEL MAP BIOGRAPHIES Charles E Tokar, JD, MPA, MMC is a life-long resident of Chicago Ridge, currently serving his second term as Mayor Prior to being elected Mayor, Chuck had been the Village’s elected Clerk/Collector and the appointed Budget Officer since 1989 Prior to that he was a Village Trustee, having first been elected in 1975 Chuck received his BA in Political Science/International Relations from Knox College in Galesburg in 1975 He became an Attorney in 1978 (Northern Illinois University), and in 1992 received a Masters Degree in Public Administration from Governor’s State University As a member of the Municipal Clerks of Illinois, he served on numerous Committees, as District Director, Secretary, Vice President and two terms as President He received the Illinois Clerk of the Year Award in 1999, and served as Chair of the Illinois Clerks Institute Training Committee In 2002, Chuck became the 16th Master Municipal Clerk in Illinois Mr Tokar’s involvement with the 14,000-member International Institute of Municipal Clerks has also been very extensive, culminating in 2007 with his becoming only the second Illinois Clerk elected President of IIMC since its founding in 1947 He was also Chair of the IIMC Chicago 2009 Conference Steering Committee, and was instrumental in establishing IIMC’s Athenian Leadership Society In 2013, Chuck was honored to receive IIMC’s highest honor, the Quill Award Since attending his first Leadership Dialogue in 2005, he began facilitating dialogues in 2010, and continues to so for municipal Clerk professionals throughout the country To date, he has participated in 48 dialogues, facilitating 25 of those Finally, Chuck is very proud of his son Charlie, who recently received his Masters in Finance from DePaul University and works for an investment firm in Chicago He is also very pleased to announce that he married Denise Ridley, the love of his life (and Dialogue Assistant!) on October 27, 2017 Denise Tokar is a graduate of Dawson Springs High School and attended Western Kentucky University She was appointed City Clerk/Treasurer in Dawson Springs, Kentucky in February of 1982 and served under different mayors before retiring after 27 ½ years in November, 2009 Denise was always active in her community and served as Treasurer of the Chamber of Commerce and the Main Street Program from 1988 through 2009 She earned her CKMC in 1986, her CMC in 1988 and in 2003 became the fifth Kentucky clerk to obtain her MMC Active in KMCA, she served on the Board of Directors from 1998-2003, was Vice-President from 1996-98 and served as President of the Pennyrile Area Clerks Association from 1992-2003 In 2009, Denise became the first recipient of the KMCA Clerk of the Year Award In addition, she has served on the IIMC Public Relations & Marketing Committee and was inducted into the Athenian Leadership Society at the IIMC Conference held in Nashville in May of 2010 At that time, Denise was one of only 28 municipal clerks worldwide who had become Athenian Fellows After retirement, Denise moved to Chicago Ridge, Illinois where she enjoys gardening, reading, bicycling, bird watching and traveling with Chuck, her soul mate who she married in October, 2017 Currently she serves as secretary of the Chicago Ridge Lions Club, is a member of the RidgeFest Committee and the Southside Garden Club 10 Ryan Newell, Esq represents clients who are faced with a variety of business law issues, both in and out of litigation In litigation, Ryan has represented parties in corporate and commercial litigation in the Delaware Court of Chancery, the Delaware Superior Court, the Delaware Supreme Court, and the District of Delaware He has also represented parties as Delaware counsel in intellectual property litigation in the District of Delaware While the bulk of his practice is focused on these types of commercial litigations, Ryan has experience representing government entities and parties in trust litigations In particular, Ryan was part of a team that successfully defended the State of Delaware before the United States Supreme Court in an original jurisdiction action brought by New Jersey that challenged Delaware’s sovereignty over the Delaware River within its historic Twelve Mile Circle Outside of litigation, Ryan advises companies and their principals in matters concerning Delaware corporate governance and other Delaware commercial law issues He is also a Delaware Superior Court certified mediator and has been appointed by the Court of Chancery and Superior Court as a Special Master and an assistant to a Special Master Ryan has also completed The Sedona Conference's eDiscovery Negotiation Training program, which is an invitation only program Ryan is ranked among Delaware’s leading Chancery practitioners according to Chambers USA: Guide to America’s Leading Lawyers for Business Sources praise Ryan for his "productive and cordial demeanor.” Chambers USA also identifies Ryan in its list of intellectual property practitioners In addition to Chambers USA, Ryan has been honored by Super Lawyers and The Best Lawyers in America and he has been voted by his peers as one of the state’s Top Lawyers as identified in Delaware Today magazine Ryan has received an AV® Preeminent™ Peer Review certification, which is Martindale-Hubbell's highest rating for lawyers Ryan was elected as a Fellow of Litigation Counsel of America, an honorary society for trial attorneys In 2010, Ryan received the Delaware State Bar Association’s New Lawyers Distinguished Service Award Ryan attended the Dickinson School of Law of the Pennsylvania State University on a Dean’s Scholarship He was the Casenote Editor for the Penn State Law Review and served as a law clerk to the Honorable Kevin A Hess in the Cumberland County (Pennsylvania) Court of Common Pleas As an undergraduate, Ryan graduated from the University of Notre Dame and its nationally acclaimed Mendoza College of Business He is the president of the Notre Dame Club of Delaware Max Walton, Esq is the chair of the firm’s government practice and is the managing partner of the Newark, Delaware office Max concentrates on advising and litigating on behalf of government entities and business He handles complex commercial, corporate, constitutional, land use, construction, environmental, election, and insurance coverage matters in Delaware state and federal courts Max has acted as special counsel litigation counsel for the State of Delaware, state agencies, New Castle County, Kent County, over a dozen municipalities, and numerous other boards and public bodies He also acts as general and litigation counsel to numerous businesses, ranging from national corporations, construction companies and consulting firms to quasi-governmental corporations Max is also the cochair of the firm’s appellate practice group, which handles administrative appeals and appeals of all kinds in the state and federal courts 11 Max enjoys taking on difficult cases and solving difficult problems – and is often referred the difficult cases by other members of the Bar He regularly appears before the Delaware Court of Chancery, the Delaware Superior Court, the Delaware Supreme Court, and the Delaware District Court Max is known for solving complex legal puzzles and obtaining creative results for his clients Max instructs in government law in his capacity as a Senior Fellow in the University of Delaware’s Institute of Public Administration He is a frequent lecturer and gives seminars on various topics including land use law, FOIA, constitutional law, election law, agency procedure, and takings Max has been selected for inclusion in The Best Lawyers of America® for administrative and regulatory law, land use, zoning and municipal litigation He is also identified in Delaware Today Top Lawyers for appellate, constitutional law, land use and zoning Robert Johnston is President of Delaware Leadership Academy Inc., and is a certified trainer, professional business coach and performance consultant He has been a part of the Dale Carnegie organization since 1997 and has a proven track record of leading individuals and organizations through the transformation process to achieve breakthrough results Robert is certified to instruct the following Dale Carnegie Programs: • Leadership o Results-Based Management o Performance Management o Leadership Communication • Process Improvement o Problem-Solving and Decision-Making o Innovation o Project Management o Process Development and Implementation • Team Member Engagement o Team Building o Conflict to Collaboration o Understanding Personality Profiles o Taking Teams from Average to Extraordinary • Supervision and Management Skills o Delegation o Coaching o Performance Management o Conflict Resolution o Employee Motivation Prior to joining Dale Carnegie in 1997, Robert spent 12 years in operations management He lead organizations as large as 1,200 employees with multi-million dollar budgets His expertise was in process and performance improvement and would often be sent to assist other managers who were struggling to achieve organizational standards Robert is known by his clients for his high-energy delivery and sense of humor He believes, as Mr Carnegie did, that people learn best when they are having fun His facilitation style is participationbased, not lecture based, which allows participants discover the answers to their unique situation 12 Participants in a program facilitated by Robert will feel engaged, encouraged, challenged and successful Dana Rohrbough, Matt Campbell, Julianne Solum, and Caitie Cashion are all a part of the Government Information Center (GIC), and work in collaboration with the rest of their team in a continued effort of building and expanding the State of Delaware’s web presence Dana is the Director of the Government Information Center, a division within the Delaware Department of State Dana graduated University of Delaware in 2005 with a B.A in Philosophy and Political Science, and she is currently pursuing a masters degree in Organizational Dynamics at the University of Pennsylvania Dana has been with state government for almost 10 years working on things like making it easier to business, promoting international trade, developing policy, and working for elected officials You will find Dana promoting Delaware wherever she is She lives in the City of Wilmington with her husband and cat, and knows Route a little too well Matt is a Web Designer and Developer for the Government Information Center, and one of the creators of the State of Delaware’s current version of Common Look and Feel Matt graduated from Widener University with a Bachelor of Arts in Communications Studies and a concentration in Graphic Design Matt was also a member of the Communications Honor Society, Lambda Pi Eta, a Member of the Widener TV Club, and graduated as Salutatorian with a GPA of 3.94 Matt has worked for the State of Delaware for five years and has a very unique work history ranging from carpentry, to TV production, and learning new languages He has a passion for design and good communication in our use of technology He lives in the town of Bellefonte with his wife, and in their spare time you can find the Campbells doing volunteer work, traveling the globe, scaling a mountainside, or trekking through the wilderness Julianne graduated Summa Cum Laude from Wilmington University with a Bachelor's degree in Media Art and Design in 2011 Julianne has been with the GIC for over five years and enjoys providing modern, responsive and easily updatable websites to Delaware Municipalities She loves spending time with her husband and daughter, baking cupcakes and running outdoors to offset her cupcake habit Caitie attended the University of Delaware, finishing in 2017 with a degree in Professional Writing She is a content writer and social media manager for the GIC, helping agencies elevate their web content Caitie also helps run the the official Twitter, Facebook, and Instagram for the state of Delaware She was born in raised in Dover, and lives there today with her two dogs Matt Verdecchia MS; CEAP, has been in the field of behavioral health/science for 30 years and with HMS, A Health Advocate Company, for the past 13 years Matt's diverse background offers clients a unique and targeted perspective on their EAP, training, development and organizational needs, and implementation He regularly provides high-quality training for the Trusts on many topics including respect and harassment, supervisory development, substance abuse/dependency, violence (domestic/workplace) and customer service Master Corporal William Smith joined the Newark Police Department in May of 2010 and graduated from the Delaware State Police Academy in August of 2008 During his tenure, he has been a member of the Special Operations Unit and is currently assigned to the Patrol Division 13 M/Cpl Smith serves on the Department’s S.W.A.T Team, including the Sniper/Observer Team He is also a Field Training Officer, Field Evidence Technician and Certified Instructor M/Cpl Smith was a guest TAC instructor at the Delaware State Police Academy and is currently instructing Verbal Defense and Influence M/Cpl Smith has a degree in Law Enforcement and has served in the United States Marine Corps Darren Fisher started SPEARity, formerly Darren Fisher Consulting in 2010 as CEO and Lead Strategist He is a best-selling author of, The Confidence Quadrant and is an international motivational speaker Prior to this, he owned an IT services business because he is a bit of a geek Darren is also an Air Force veteran with accolades for outstanding service, leadership and technical ability Darren fundamentally believes there’s excellence in everyone, so he’s made it his mission to help others achieve a greater success Should his handwork yield explosive returns, his dream is to own the Milwaukee Brewers A self-identified nerd (he attended science camp in 8th grade), Darren is big on getting children involved in STEM-related activities Darren is an active volunteer in the greater Milwaukee Community He is currently serving on the board for Gathering on the Green and Milwaukee NARI He has served as president for the Maple-Dale Indian Hill Education Foundation’s, the president of the Nicolet basketball feeder program, and has coached numerous youth baseball, basketball, football, and softball teams for his children Darren holds a Bachelor of Arts degree from Marquette University and a Master of Science degree in Computer Science Ed from Cardinal Stritch University 14 IIMC REGION II BOARD OF DIRECTORS Douglass Barber, CMC City of New Carrollton, MD Diane Pflugfelder, MMC Township of Liberty, NJ DELAWARE MUNICIPAL CLERKS ASSOCIATION BOARD OF DIRECTORS 2018-2019 President Christine Crouch, CMC / City of Milford Vice President Renee Bensley, CMC / City of Newark Secretary Kelly Blanchies / City of Harrington Treasurer Diana Reed / Town of Elsmere Immediate Past President Tracy Torbert / City of Seaford IIMC REGION II CONFERENCE COMMITTEE Chair Christine Crouch, CMC / City of Milford Renee Bensley, CMC / City of Newark Laura Connor / Town of Wyoming Pam Haddick / Retired Honorary Clerk Valerie Heritage / Town of Smyrna Terri Hudson, MMC / City of Milford Kathy Phinney / Kent County Levy Court Diana Reed / Town of Elsmere Tracy Torbert / City of Seaford 15