Your Student Office
For any general inquiries regarding your program's administration, including coursework submissions, feedback collection, module registration changes, special consideration requests, sickness self-certification forms, or suspension and withdrawal requests, please visit or contact your Student Office.
Student Office Southampton Business School Room 2040, Building 2,
Highfield Campus, Southampton, SO17 1BJ Tel: +44 [0]2380 59 7677 Internal: 27677
Student Administration & Assessment Faculty teams
Student Administration & Assessment Team –Business School sbs-studentoffice@soton.ac.uk Student Administration Team –Postgraduate Research [PGR] fss-gradschool@soton.ac.uk
Student Administration & Assessment Team -MBA mba-studentoffice@soton.ac.uk
How we keep in touch with you
Email The University will use your University email address to contact you regarding your programme of study All University email addresses end with @soton.ac.uk
Regularly checking your University email account is crucial to avoid exceeding your storage limit Be proactive in managing your inbox, as you will receive a notification when you're nearing this limit, prompting you to take immediate action.
When emailing your Student Administration Team or staff members, it is essential to include your full name, student ID number, programme name, and the nature of your request.
Telephone You should register all your current telephone numbers and also a person to contact in case of emergencies.
Important formal correspondence will be sent to your active term-time (TT) or permanent (PM) address listed in your student record It is your responsibility to inform the University of any changes to your permanent or term-time address The University is not liable for any missed important information due to your failure to update your student record.
We are all increasingly using social networking sites such as Facebook and You Tube to interact with members of our community
Any behavior that negatively impacts other members of the University community or the public, potentially harming the University’s reputation, may lead to disciplinary action in accordance with the University’s Regulations.
Proof of Enrolment Letters
The process for attaining your letter is in Appendix 1.
Council Tax Exemption
Full-time students are exempt from paying council tax, and detailed information on how to apply for this exemption, as well as how changes in your circumstances might impact your eligibility, is provided here.
6 Supporting you through your studies
The Role of your Personal Academic Tutor
Student Responsibilities
The University requires students to actively engage with their Personal Academic Tutor (PAT) throughout the program, which involves attending scheduled meetings and organizing additional meetings as needed If attendance is not possible, students must notify their PAT in advance and arrange alternative plans.
Timely communication is essential; notify your Personal Academic Tutor (PAT) or Senior Tutor if you face challenges impacting your attendance, engagement, or academic progress Specifically, reach out to your PAT if you believe health issues or unforeseen circumstances may affect your performance in upcoming assessments Additionally, always consult your PAT before listing them as a referee for job or further study applications.
Finding your Personal Academic Tutor
To identify your Personal Academic Tutor (PAT), simply access ‘My student record’ on SUSSED, where your PAT will be displayed as your ‘Primary Advisor’ Click on the Student section to view this information.
Services tab, then the Student Records from the list and then click on Student Information (General Student Record), select the academic term and finally submit
If you have any problems finding out who your PAT is then please contact your Student Office.
The role of your Senior Tutor
Your primary point of contact will be your PAT, but you may also meet with the Senior Tutor to address any academic or personal issues affecting you.
Your Health and Wellbeing
Registering with a local doctor
The University has two health practices based on Highfield Campus We strongly encourage you to register with either of the practices below or another local surgery:
Attendance and what to do if you are ill
You are expected to attend all scheduled sessions (see Attendance and Completion of
If you are unwell, please inform us about any illness that may impact your health and academic performance For minor illnesses lasting up to five days, complete a self-certification form and submit it to your Student Office These forms can be obtained from the Faculty Student Hub or your Student Office Additionally, make sure to notify your Personal Academic Tutor (PAT).
Module Leader if you are going to miss a lesson
If illness has negatively impacted your academic performance, it is essential to fill out a Special Considerations Request Form or an Extension Request for Assessment Form You can find these forms and additional guidance on the University’s Special Considerations webpage Further details regarding Special Considerations related to assessments are provided in section 8.7.
External factors affecting your attendance or performance in your studies
We expect you to take responsibility for your studies to ensure that your full academic potential can be realised However, sometimes difficulties can arise that can affect you
If you miss an exam or believe external factors have negatively impacted your studies, it is crucial to inform your Personal Academic Tutor (PAT) or the Student Office right away We understand that discussing personal or sensitive issues can be challenging, but promptly addressing these concerns allows us to provide the necessary support to help you succeed.
Fitness to Study
The Fitness to Study policy at the University is designed to address situations where a student's visible signs of illness or mental health challenges significantly affect their functioning or the wellbeing of others Committed to supporting students with disabilities, the University prioritizes overall wellbeing and provides clear procedures and support for both students and staff when a student is unwell or poses a risk to themselves or others.
First Support
First Support is the first point of contact for supporting students during times of crisis
Out of hours contact Security Control Room Telephone: 02380 593311
Email: firstsupport@soton.ac.uk
Sport and fitness
With our Sports and Wellbeing team you can enjoy a wide-ranging programme of sport and recreational activities throughout the year.
Altering what you are studying
Transferring programme or pathway
If you are not happy with your current programme or pathway you should first speak to your Programme Leader, PAT or Senior Tutor
To transfer to a suitable program, you must complete a Programme Transfer Form within the first two weeks of the semester This form requires the signature of your current Programme Leader.
Programme Leader and/or Admissions Tutor of the programme you wish to transfer to
A Programme Transfer form is available from your Faculty Student Office or from the
Faculty Student Hub Submit your completed form to your current Student Office.
Suspending your studies
If you find it necessary to take a break from your studies due to personal, medical, or financial challenges, or to change your program, it's essential to consult with your Personal Academic Tutor or main supervisor for postgraduate research To formally request a suspension, obtain and complete a Suspension Request form, then submit it to the Student Office Additionally, you have the option to suspend your studies for an internship or industrial training outside of regular vacation periods.
Withdrawing from your studies
If you're considering leaving the University, it's essential to first consult your Personal Academic Tutor, who can provide valuable support tailored to your situation Additionally, reviewing the University policy may prove beneficial, and you can also seek guidance from the Student’s Union Advice Centre for further assistance.
Support Services for Students
Money Matters
The Money Matters webpage offers valuable guidance on student fees, budgeting, financial support, and available bursaries and scholarships It also includes practical advice on effective budgeting and provides contact information for those facing financial difficulties.
Visa and Immigration
The University offers a specialized team to assist with visa and immigration inquiries, providing both scheduled appointments and drop-in sessions For more information, visit the Visa and Immigration Service website Appointments can also be made in person at Building 37, Highfield Campus, or by calling 023 8059 9599.
These drop-in sessions are aimed at students who have quick questions about their visa or
UK immigration They are held in the Visa Waiting Area opposite the main reception desk within the main entrance to Building 37 at Highfield Campus
Visa Guidance appointments provide the opportunity for detailed discussions with a Visa Advisor regarding any concerns or questions If you have scheduled an appointment, please arrive at the Visa Waiting Area at least 5 minutes prior to your meeting.
Visa Compliance Appointments are essential for ensuring proper registration with the University and meeting visa requirements These appointments are specifically available for registering a new visa or passport and are offered at designated times throughout the year To schedule an appointment, visit the SAA Registry Office located in Room 2035 of the building.
37 or telephoning 023 8059 8181 These appointments are held in the Room 2035.
International Student Support
International students can find essential information and guidance by navigating to the 'International Student Support' section under the 'Links to Information and Services' drop-down menu on their Student Tab in SUSSED This section offers valuable resources related to visas, attendance monitoring, English language support, employment advice, and various news updates.
Students Union - SUSU
Students’ Union Advice Centre
The Students’ Union Advice Centre provides free, independent, and confidential support, including various online guides It addresses a wide range of concerns that students in Southampton may encounter, including housing, financial, and academic challenges Appointments can be scheduled for in-person or phone consultations.
iSolutions - the University IT Professional Service
Access the iSolutions webpage directly or via the Student Tab on SUSSED for comprehensive IT support during your studies iSolutions offers guidance on getting started, ensuring your computer's security, managing storage, handling your IT account and University email, utilizing Blackboard, printing services, and understanding University IT policies and regulations.
The Academic Year and your Programme Structure
The programme specification outlines the unique structure and modular content tailored to your specific programme To access the latest version of your Programme Specification, visit the Key Information Set (KIS) repository or search for your programme's webpage.
The program's taught components are structured in modular format across two semesters, with postgraduate students expected to work on their Dissertation or Final Major Project after Semester 2 and throughout the summer.
In any academic program, modules are categorized as Core, Compulsory, or Optional It's essential to understand these definitions and the associated rules regarding compensation for failed modules Additionally, be aware that undergraduate and postgraduate programs have distinct regulations, so ensure you are reviewing the appropriate guidelines for your specific program.
Your student record automatically tracks core and compulsory modules, which must be completed to meet the progression requirements of your program Additionally, most programs offer various optional modules, and some include Option-Core modules that become core once selected.
When selecting your optional modules, it will be clearly indicated whether a module is classified as Core or Option-Core To meet the credit requirements for your program, you may need to choose a specific number of Option and/or Option-Core modules to complete your module portfolio.
Registration and amendment to optional modules
The programme specification outlines a structure and modular content tailored to your specific programme To explore the available modules, visit the Online Programme Catalogue under 'My Student Records' on SUSSED If you need assistance locating module information, please reach out to your Student Office team for support.
When selecting your Option or Option-Core modules, it's essential to review the module outline thoroughly To maintain a balanced workload for the year, you are highly encouraged to aim for an equal number of modules in both Semester 1 and Semester 2.
Due to potential restrictions, it's advisable to select a 'reserve' module in addition to your preferred choice After registering your options, you may request changes, but these are subject to approval based on timetable compatibility and available space.
You can request a change to your optional module selection until the end of week 2 each semester by completing a Change of Module form These forms are available at the Student Office or through the Faculty Student Hub If your chosen optional modules conflict in your timetable, please contact the Student Office immediately to adjust your selections.
Regularly reviewing your online student record is essential to ensure the accuracy of your registered modules, especially after making any changes This practice not only helps maintain up-to-date information but also prevents time loss and confusion during exam periods.
Attendance
All students must attend the University throughout their program each year, including any additional study periods mandated by their specific program regulations For more details, refer to the University Attendance Regulations in the University Calendar.
You are expected to attend all teaching sessions unless unavoidable circumstances arise, such as illness or urgent medical appointments It is courteous to inform the Module Leader via email, ideally in advance, about any missed sessions and to explain the reasons for your absence Additionally, ensure that your Personal Academic Tutor (PAT) is included in this correspondence.
Attendance may be recorded during specific teaching sessions, and if your attendance raises concerns, we will reach out to you and request that you get in touch with your Personal Academic Tutor (PAT).
Unreported and sustained absence may seriously affect your learning capability and may result in you being withdrawn from your programme.
Additional Costs
While attending university, students should anticipate various expenses beyond their tuition fees The Programme Specification outlines the additional costs linked to the overall program, while Module Profiles detail the specific expenses for individual modules Common costs may include printing assignments, purchasing materials and equipment, acquiring essential reading materials, and participating in study visits.
Blackboard
Blackboard is an e-Learning software platform that provides a Virtual Learning Environment (VLE), allowing staff to upload their modules online for easy access via the internet Students at the University of Southampton can conveniently access Blackboard locally or through a tab on SUSSED As a web-based service, it requires only a web browser and compatible document viewing or creation software Accessible globally, Blackboard can be used by anyone with internet access and a valid username and password.
The University provides guidance for you on using Blackboard
For each module there is a page on Blackboard You will have access to the pages for the modules you are registered on as part of your programme
Module Leaders will provide various content on designated pages, including lecture notes, assessment information, and readings for lectures or seminars Additionally, you may find recordings of lectures and podcasts available Important announcements are also posted for your reference.
Blackboard course with news and reminders Discussion Boards can be used to facilitate discussions within which you and your Module Leader and fellow students can participate
All written coursework must be submitted via Blackboard, where the University utilizes TurnitinUK, a similarity checking software designed to help students and tutors verify proper referencing Guidance on using Turnitin is available from the University.
Supporting your Study Skills
S4B (Academic and Professional Skills for Business)
The Academic and Professional Skills for Business (S4B) course is a free, optional program available to all Southampton Business School students, aimed at enhancing your academic success and future career prospects Participants can tailor their involvement through workshops, tutorials for discussing coursework, and self-study resources S4B activities focus on essential skills such as writing academic and professional texts, delivering confident presentations, expanding vocabulary, and preparing for exams and career opportunities Access to S4B resources is available online.
Time Management
Timetabled lectures, classes, and submission deadlines will be provided in advance, enabling you to plan your work effectively If you have any questions regarding your modules, it is advisable to consult with your Module Leader or Programme Leader for clarification.
Mastering time management is essential for excelling in your studies and fully enjoying your student experience Additionally, developing the skill to juggle multiple priorities is crucial for your future career If you encounter challenges in managing your time effectively, don't hesitate to reach out to your Personal Academic Tutor (PAT) for support.
Effective time management is crucial for staying current with course materials and meeting program requirements Adhering to submission deadlines is essential, as late submissions will incur penalties For detailed guidelines on coursework submission, please consult section 8.4.
Lectures
Attending all lectures in your module is crucial for your academic success, so make sure to arrive on time and complete any required readings beforehand If you cannot attend a lecture, it's important to obtain the notes or handouts from your Module Leader to stay updated.
A one-hour lecture session is effectively 45 minutes long to accommodate the transition between lectures in a classroom In certain modules, you may encounter teaching formats that include double sessions.
Lecturers will provide material through handouts or encourage you to take your own notes, making it essential to transcribe lecture content in a way that best aids your learning Understanding the material is crucial; if you encounter challenges, utilize recommended textbooks or seek help from teaching staff during tutorials to enhance your comprehension.
Developing your skills in a specific subject is essential, as your proficiency and understanding are evaluated through examinations and coursework assessments.
Seminars
Most modules will have, in addition to lectures, seminars where you will be able to discuss topics in smaller groups or individually
Scheduled group supervisions are designed to enhance your problem-solving abilities and provide an opportunity to discuss any challenging lecture materials with experienced staff These seminars serve as a valuable method for reinforcing what you've learned in lectures, making it crucial to arrive well-prepared for each session.
Independent or Self Learning
Independent study, or self-directed learning, encompasses utilizing resources such as libraries, data retrieval systems, and the internet, either individually or collaboratively on coursework This approach enhances investigative and problem-solving skills, deepens subject comprehension, fosters connections with other modules, and expands overall educational experiences and knowledge.
Self-learning is a personal responsibility that demands commitment to your goals It requires discipline and motivation to focus on achieving your individual targets This process not only helps you unlock your full academic potential but also fosters personal skill development and paves the way for a successful professional career.
Use of recording devices or mobile phones in lectures or classes 16
Out of courtesy to staff and other students, please ensure that mobile phones are switched off in lectures and seminars
You are advised that lectures are the copyright property of the lecturer and permission to audio-record a lecture must be personally sought from the lecturer before proceeding
If you wish to use an electronic device to take notes in a lecture, you should do so in a way that does not cause disruption to those sitting near you
If you have a health condition requiring extra support, please arrange for lecture recordings after an assessment by the University’s educational support services.
Coursework submission
A number of modules include coursework assignments as part of the assessment
Coursework can be time-consuming, and the extra effort for a few additional marks may not always be worthwhile However, neglecting to submit assignments can hinder students from reaching their full academic potential.
All written coursework must be submitted through Turnitin via Blackboard, and in some cases, a hardcopy must also be submitted to the Student Office by the specified deadline Be sure to refer to your provided coursework template You will receive a submission receipt, which should be retained for your records If both electronic and paper submissions are required, note that your submission is incomplete until both formats are submitted Any alternative submission arrangements will be communicated by your Module Leader.
Academic Integrity: the University Policy
Academic Integrity support
There is a range of information to support your understanding of Academic Integrity These include the appropriate LibGuide provided by the Library and guidance on the Turnitin similarity detecting software
You can also seek further advice from your PAT, Senior Tutor, Module Leader or the Student Union Advice Centre which you can also email: advice@susu.org or telephone 023 8059
Research Ethics
This section is most relevant to students entering their final year of undergraduate study or starting a postgraduate programme As part of your programme at
At Southampton Business School, students are expected to conduct independent research, including dissertations or business projects, while adhering to ethical research principles set by the University.
Participants in research, including interviewees and questionnaire respondents, must be fully informed about the study and participate voluntarily, with the right to withdraw at any time It's essential that they understand how their information will be used, and any potential risks associated with participation should be clearly explained and minimized Additionally, researchers must protect participants' anonymity and confidentiality by removing identifiable information and securely storing sensitive data.
As well as surveys and interviews research covered by these rules includes accessing secondary data on individuals and information gathered during group activities The
The University of Southampton prioritizes research that safeguards cultural heritage, the environment, and social sensitivities Additionally, it prohibits the use of mass email lists for recruiting research participants.
All research that involves human participants and their data must obtain ethical approval through the University’s Ethics and Research Governance Online (ERGO) system Guidance on the application process and required documents will be provided during scheduled "Ethics" presentations, and additional resources are available on the dissertation Blackboard module and the Researcher Portal.
Penalties for late coursework submission
All coursework must be submitted by the specified deadline to avoid university penalties Submissions that are more than five days late will receive a score of zero.
Coursework extensions
If you anticipate being unable to submit your coursework by the deadline for a valid reason, it is essential to reach out to your Student Office or Personal Academic Tutor You will need to complete the Extension Request for Assessment form found in the University’s Quality Handbook Once you have filled out the form and gathered the necessary evidence, submit it to your Student Office for review and approval of your request.
The Student Office will notify you through your University email regarding the approval status of your request It is essential to submit your extension request promptly, ensuring that the entire process is finalized at least 48 hours prior to the coursework submission deadline.
The following will NOT be regarded as grounds for applying for an extension:
• Computer/loss of data or printer failure
• Inadequate planning and time management
In exceptional circumstances, extension requests for deadlines may be considered due to a sudden and significant increase in workload that was not foreseeable To support such requests, written confirmation from your employer is necessary.
• Having more than one examination or other compulsory assessment or presentation etc on the same day
• Any event that could have reasonably been expected or anticipated e.g weddings, holidays, moving house.
Special Considerations
If you feel that your academic performance has been negatively impacted by illness or other circumstances, you can apply for Special Considerations To have these factors taken into account by the Faculty, you need to fill out a Special Considerations Request form, which is available at the bottom of the relevant webpage, along with University guidelines on how to submit your request.
To ensure your request is processed efficiently, submit the Special Considerations Request form to your Student Office within five working days following any assessment or deadline impacted by exceptional circumstances.
All claims must be substantiated by written documentary evidence, for example a medical certificate or GP/consultant letter, self-certification, or a statement from your Personal
Academic Tutor The purpose of asking for supporting documentation is for you to be able to corroborate the facts of your application.
Examinations
Examination preparation
To excel in examinations, it's crucial to begin your preparation early, as this enhances your chances of success Modules are designed to assist you in this process, so ensure you have comprehensive notes and fully grasp their content Additionally, practice applying the material by working through example sheet questions and solving past exam papers under timed conditions.
The University’s online archive of previously set examination papers is available via the Library webpage to assist with your learning and preparation for forthcoming examinations
If you encounter challenges while revising a specific subject, don’t hesitate to seek assistance from your lecturers or teaching staff associated with the module For effective revision strategies and examination techniques, consult Appendix 2 for valuable tips.
Exam Policies and Regulations
Access examination timetables, policies, and procedures in the Quality Handbook to ensure a comprehensive understanding of the rules and processes related to your examinations.
Here you will find information about:
• Assessment policies and exam regulations
• Fees for referral and repeat exams
• How to register for additional requirements in your examinations
• Taking exams at a location other than the University’s campuses
Illegible exam scripts
If your examination script is deemed illegible, the Illegible Examination Scripts Policy will be activated, requiring you to dictate your script for transcription at your own expense Failure to transcribe your script will result in a score of 0 (zero) For more details, refer to the University’s Quality Handbook.
Assessment feedback
Coursework feedback
All coursework will receive a mark and feedback regarding the quality of your work and the rationale behind the assigned grade It's important to remember that all marks are provisional until reviewed by the Board of Examiners Feedback is generally provided within four weeks of submission, though larger assignments like dissertations may take longer Additionally, submitting work late may result in delayed feedback.
In certain situations, such as with smaller problem-solving tasks like calculations, lecturers may choose to provide feedback to the entire group instead of offering individual comments Nonetheless, students are always encouraged to approach the lecturer personally to inquire about their individual progress.
The feedback you receive will be:
• timely - allowing you to learn from your work
• related to the learning outcomes for that piece of work
Constructive feedback enables you to reflect on your performance, learn from your mistakes, and recognize your strengths It highlights what you excelled at, identifies areas for improvement, and provides guidance on how to enhance your skills moving forward.
To ensure effective feedback, promptly read and engage with the comments provided, as this will help you recognize areas for improvement in your future work If you require additional clarification regarding your coursework, don't hesitate to reach out to the marker, Module Leader, Programme Leader, or your Personal Academic Tutor (PAT).
Summative coursework feedback is mainly online, otherwise it can be collected from your Student Office.
Informal feedback
Informal feedback plays a crucial role alongside formal assessments, often occurring through one-on-one conversations with your Personal Academic Tutor (PAT), Module Leaders, or project supervisors, as well as during group discussions with academics after lectures or practical sessions Additionally, tests and quizzes available on Blackboard for various modules offer significant insights into your academic progress.
Examination feedback
Feedback on the strengths and weaknesses of the performance of the whole group which took an examination will normally be available via Blackboard
Students can request to view their examination scripts from the Faculty within one month after marks are released, with guidance available from the Student Office on the process This opportunity is intended solely for students to understand how to enhance their future performance It is important to note that any marks or annotations on the script are final and cannot be changed, and the lack of annotations does not indicate that the script has not been marked.
Release of marks
All academic marks earned throughout the year are provisional and require ratification by a Board of Examiners At Southampton Business School, the Undergraduate Boards typically convene in June to finalize these marks.
November and December to confirm Postgraduate Awards
The official transcript typically displays the most recent mark achieved in each subject, along with a notation indicating if it was obtained during a repeat or referral attempt.
You will be notified of the dates and times to view your marks online If you have any failures or special considerations, the Student Office will email you a letter confirming the outcome from your School’s Board of Examiners and outlining the necessary next steps.
Final assessment
At the end of your programme, your overall performance will be assessed
Meeting the required academic standards will lead the Board of Examiners to recommend you for an award Achieving all necessary credits qualifies you for a Degree award, while earning fewer credits may still allow you to receive an exit award, such as a Certificate or Diploma.
Ensuring student health and safety is a major goal of the University As a student you will have received information on Personal Safety and H&S/Fire Safety as part of your
‘Southampton Welcome’ Both new and existing students should also take a look at the following links for further information:
• Health and Safety Policy Statement and Management System, which defines commitment, governance, responsibilities and management of health and safety is available.
Action in the event of a fire
If you detect or suspect a fire, promptly activate the nearest fire alarm call point, typically found on the wall near the building's exit The fire alarm will emit a continuous ringing sound to alert everyone in the vicinity.
Upon hearing the alarm, promptly cease your activities and exit the building by following the green emergency exit signs to the nearest exit, ensuring to close doors behind you Avoid stopping or returning for personal belongings, and only use lifts if you have a Personal Emergency Evacuation Plan in place.
Upon exiting the building, proceed directly to the designated assembly point It is crucial to keep all parking areas and roadways unobstructed for emergency vehicles Re-entry into the building is strictly prohibited until you receive confirmation that it is safe to do so from the fire authorities.
& Rescue Service, the senior Fire Warden or Security staff
The assembly point for Building 2 and Building 4 is the grass area to the south of the buildings
Fire extinguishers are provided in buildings but should only be used by those trained in their use and only if it is safe to do so
Evacuation alarms are tested every week, with test times clearly posted near the main entrances of buildings During these tests, the alarm bell will sound for a brief duration, typically lasting only a few seconds.
If you experience a permanent or temporary mobility impairment that hinders your ability to use stairs for exiting a building, it is essential to inform Health and Safety personnel to create a Personal Emergency Evacuation Plan (PEEP) If you have not received this notification, please reach out to the Health and Safety team using the contact information provided below.
First Aid
In case of an injury from an accident, immediately reach out to the nearest first-aider, whose contact information is available on corridor signs If necessary, you can also call Security at 3311 using an internal phone for assistance After receiving treatment, it is essential to report the incident to your personal academic tutor, line manager or supervisor, and the Faculty Health and Safety team.
Incident Reporting
In the event of an accident, hazardous situation, or if you feel unprepared due to a lack of information, instruction, or training, it is crucial to report the issue immediately While a report form is available, urgent matters should be directed to Central Security at 023 8059 for prompt assistance.
Induction and Training
As a new student you should have the following expectations with regard to Health and
• To be made aware of local emergency arrangements and H&S contacts on your first day;
• To receive a local induction before using any laboratory or workshop area This will identify hazards and make you aware of particular procedures in place to help ensure your safety;
• That risk assessments and other written arrangements that maintain good H&S in all your activities will be brought to your attention by staff.
Building Access
Most University buildings are open to all from 08.00-18.00 Monday-Friday excluding
Access to university buildings is limited during public holidays, with restricted entry after 18:00 Postgraduate students may have access via ID cards from 06:00 to 23:00, depending on their status All buildings must be vacated by 23:00 and remain closed until 06:00, except for those with special approval from their Head of School.
Out-of-Hours Policy
The Out-of-Hours Policy is applicable every day of the year, including weekends and public holidays, covering the Closure Period from 23:00 to 06:00 the following day To work during this time, you must obtain prior approval from your Head of School, and this approval must be documented using the Out of Hours form available at the bottom of the webpage.
When you are present in the building you should have access to a completed copy of this form, along with your University ID.
Further information
More detailed information, forms and links to other sources of advice are available on the following, Click Here: H&S site.
Health and Safety Contact Information
Your primary contact should be your Personal Academic Tutor However, the following contacts may be used if necessary:
Faculty Health and Safety Team (Faculty of Social Sciences)
Gary Griffiths Faculty Health and Safety
Aloma Hack Faculty Health and Safety
Health, Safety and Risk Directorate
Please contact HSR if local contacts are not available 26 University Road 023 8059 3277 hs@soton.ac.uk
Security – Central Control Room (CCR)
023 8059 2811 (Enquiries) unicc@soton.ac.uk
Student Representatives [Reps]
School Programme Committees
The School President actively participates in School Programme Committees, which consist of essential academic and administrative personnel They are encouraged to provide feedback on the Committee's discussions and advocate for student perspectives.
Staff/Student Liaison Committees
Southampton Business School’s Staff-Student Liaison Committees (SSLCs) consist of academic staff and student representatives from various programs, including undergraduate courses across all years of study Additionally, there are representatives designated for international and joint honours students.
Committees are responsible for overseeing the organization and management of student programs, identifying challenges faced by students, and seeking recommendations for program enhancements.
Regular Staff-Student liaison meetings are conducted three times a year, where student representatives participate in discussions about teaching, learning, and broader student issues These meetings serve as a platform for students to voice concerns that impact their daily academic experiences and overall education.
Module Evaluation Surveys
At the conclusion of each module, Southampton Business School adheres to University Policy by actively seeking student feedback This feedback will be gathered through online surveys conducted via Survey Monkey, and you will receive an email with further details.
‘Survey Monkey’ website for each module you have attended You may also be asked to complete your online survey during a timetabled session via your laptop or mobile device
Please complete the surveys thoughtfully, as they are anonymous and offer crucial insights into the quality of lectures, seminars, timetabling, and assessments Your feedback is invaluable for our continuous improvement efforts.
The Faculty’s Curriculum and Quality Team can track who has completed the questionnaire, ensuring that your responses and comments remain entirely anonymous Additionally, you will have the option to opt out of participating in these surveys.
Other School Surveys
Southampton Business School occasionally conducts surveys to gather valuable insights from students regarding their opinions These surveys may target specific student groups or the entire undergraduate population Your participation is crucial, as it helps us understand your perspectives on various issues, ensuring we maintain high educational standards and continually enhance our offerings.
Encouraging student participation in surveys enhances the representativeness of your feedback, allowing for a more comprehensive understanding of their perspectives By collaborating with students, we aim to create positive and practical initiatives that benefit the community Occasionally, we may provide small incentives to encourage participation in these surveys, which can be conducted both online and in-person.
The Careers and Employability department offers essential career information, advice, and guidance to help you achieve your professional aspirations Through various online resources, workshops, presentations, and personalized discussions, they are dedicated to assisting you in planning your future, applying for jobs, and gaining valuable work experience.
The Careers and Employability Service collaborates with Schools and departments to deliver tailored careers support integrated into your curriculum This includes careers-focused lectures, workshops, online learning options, and events featuring alumni and employers, which may be advertised within your School's timetable Students can also engage with organizations that host themed employability events, and some companies provide opportunities for students to participate in projects related to their dissertations or specific research.
Volunteering Bank
Volunteering enhances essential skills sought by employers, including leadership, teamwork, and organizational abilities It offers a valuable opportunity to explore various career paths, helping you determine if a role in the voluntary sector aligns with your aspirations For more resources and useful contacts, visit the University Volunteering webpage.
The Business Innovation Programme
The Business Innovation Programme provides a unique opportunity to gain hands-on experience by tackling real-world business challenges through a 6-week project with local businesses or non-profit organizations.
Excel Southampton Internship Programme
The Excel Southampton Internship Programme offers paid internship opportunities during vacation periods and during term-time that enhance your CV, expand your network and open up graduate recruitment opportunities.
Placements and Year in Employment
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Engaging in industrial practice allows you to grasp the relationship between your academic studies and the business world, ultimately aiding you in shaping your future career plans.
Many students in our 4-year undergraduate program have the opportunity to gain valuable experience through a paid placement in their third year, with an average salary of £17,000 for those on placement.
The Placements Office fosters employer connections and offers tailored support to students, equipping them with essential skills and knowledge for success in the competitive job market.
At the beginning of your program, the Placements Office offers an extensive placement preparation program, featuring in-person sessions complemented by an online course designed to equip you with essential skills for success.
You will receive dedicated support from a placement advisor throughout the entire application process, ensuring your successful placement and smooth transition back to your final year of study This program has been developed with valuable insights from students and leading employers such as Deloitte, BMW, Walt Disney, Estee Lauder, Williams F1, Virgin Atlantic, and IBM.
Student Enterprise
Developing enterprise skills is crucial for both aspiring entrepreneurs and those looking to make an impact within established organizations, as these skills are highly sought after by employers The University of Southampton’s Student Enterprise Team is dedicated to helping all students enhance their entrepreneurial abilities and foster a spirit of innovation.
Career Readiness Test
Designed specifically for students and graduates of the University of Southampton, the Career Readiness Test offers valuable insights into career planning Research indicates that students who possess self-awareness and a clear understanding of their career strengths are more confident in their potential for future success.
The test is for everyone Take the test to:
• Reflect on your strengths and areas for development
• Recognise what makes students most employable
Access to the Careers Readiness Test is available from the Careers website
12 Appeals, complaints, dignity at work & study, student discipline
At the University of Southampton, we strive to ensure a positive student experience, but we understand that issues may arise If you have any concerns regarding your time here, we encourage you to address them promptly Reporting problems early allows us to resolve them quickly and effectively, ensuring your satisfaction during your studies.
If you have a concern that affects multiple students, consider discussing it with your School President Rest assured, raising a legitimate concern, complaint, or appeal will not lead to any disadvantages or negative repercussions for you.
Academic appeals
If you have valid reasons, you can appeal any academic decision made by the University, although exceptions apply, particularly regarding decisions based on academic judgment The policy and procedures for submitting an academic appeal are detailed in the "Regulations Governing Academic Appeals by Students," which can be found at the bottom of the webpage under the section titled ‘Appeals/Complaints/Discipline’.
The Students’ Union Advice Centre has developed a Guide for students on making an appeal.
Student complaints
The Regulations Governing Student Complaints outline the procedure for submitting complaints regarding University facilities, services, academic programs, or staff conduct that have significantly impacted you For detailed information, please refer to the document located at the bottom of the webpage under the section titled 'Appeals/Complaints/Discipline'.
Dignity at work and study
The University’s Dignity at Work and Study Policy, located at the bottom of the website under ‘Policy Documents’ (applicable to both staff and students), governs the behavior of individuals within the University setting This policy is designed to ensure a respectful and supportive working, learning, and social environment for all members of the University community.
Fair criticism of staff or student performance or conduct will not be considered to be bullying or harassment provided that those involved are treated with dignity, courtesy and respect
All claims of harassment, bullying, or victimization will be taken seriously, irrespective of the positions of those involved Individuals found to have engaged in unacceptable behavior may face disciplinary measures, which could range from warnings to dismissal or expulsion.
Student Discipline
As members of the University community, all students are expected to conduct themselves with due regard for its good name and reputation and are required to comply with the
All allegations of misconduct will be addressed in accordance with the University's Regulations Governing Student Discipline, based on the evidence and circumstances involved For more information, please refer to the document located at the bottom of the webpage under the 'Appeals/Complaints/Discipline' section.
Information for students on discipline is also available from the Student Services website.
Proof of Enrolment Letters
There are two ways you can receive a Proof of Enrolment letter
To obtain a Proof of Enrolment letter for council tax exemption in specific postcodes or for opening a UK bank account, follow the step-by-step guidance provided below.
Santander on the Highfield campus only please follow instructions A and B
If you require a Proof of Enrolment letter for the purpose of opening a UK bank account with any bank other than Santander on the Highfield campus please follow instructions A and C
Part-time students must reach out to their Faculty Student Office to obtain necessary letters It's important to be aware that part-time students do not qualify for council tax exemption.
A Before requesting or producing a Proof of Enrolment letter:
• Note that self-generated letters will only be accepted by Santander bank on the Highfield Campus
• Check that you are enrolled for the current academic year
• Please ensure that you have recorded a full and accurate term time address with a valid
UK postcode on your student record
Ensure that the name on your Student Record matches what you want on your Proof of Enrolment letter If changes are necessary, please contact your Faculty and submit the required documentation before the letter is printed.
• Check your address is not in a postcode area where the University will automatically confirm your registration for council tax exemption
B If you wish to register for a bank account at Santander on the Highfield
Campus or require a letter to apply for council tax exemption:
2 Click on ‘My student record’
3 Click on the Student Services tab
4 Click on Proof of Enrolment Letter
When sending a letter, it's essential to include the addressee's details, which consist of their name and address However, if you prefer, you can leave this section blank, and the letter will be addressed as "To whom it may concern."
6 Click on ‘Generate Letter’ The letter will be sent to your University email account
C If you require a Proof of Enrolment letter for any bank other than Santander on the Highfield campus:
1.Complete a Letter Request form These are available from your Faculty Student Office or via the Faculty Student Hub
2 Submit your completed form to your Student Office team as instructed on the form
3 Click on the Student Services tab
4 Click on ‘Proof of Enrolment Letter’
2 Click on ‘My student record’ Note: You may be asked to sign in again
3 At peak times your Student Office team may require up to five working days to produce your letter.
Revision Strategy and Examination Techniques
Revision should be an ongoing process that begins early in your program, allowing for gradual assimilation and consolidation of knowledge and skills Regular revision is integral to the learning process, becoming more focused as exams approach The concept of "re-vision" emphasizes revisiting previously learned material rather than encountering it for the first time.
To effectively prepare for Semester 1 and Semester 2 exams, particularly during the Christmas and Easter vacations, it is essential to get organized by creating a revision timetable This structured approach will help you manage your study time efficiently and enhance your exam readiness.
To optimize your study sessions, plan your time wisely and set clear objectives for each session Engage in active revision by regularly testing yourself and making detailed notes Focus on practicing problem-solving skills, and use revision sessions to revisit previously studied topics, reinforcing your understanding and retention of techniques.
Well-organized notes are essential for effective revision, as they allow you to easily reference important definitions, proofs, formulas, and equations Revisit previously solved problems without consulting your earlier solutions, and challenge yourself with new questions Create special revision notes on portable cards and display charts in your study area for quick reference Additionally, practice your examination techniques to enhance your performance.
Familiarize yourself with the modules and syllabuses for your Semester 1 and 2 exams Analyze recent examination papers to understand the question styles and formats Determine the time allocated for each question to enhance your exam strategy and preparedness.
To excel in exams, it's crucial to practice answering questions under timed conditions, as this simulates the actual exam environment Set strict time limits when tackling mock examination papers, using only the materials allowed in the exam room By reserving one or two complete exam papers for this purpose, you can effectively prepare yourself to manage your time and enhance your performance on test day.
Examination nerves are a normal reaction, but they can be reduced by following a structured study and revision plan Poor examination techniques may hinder your performance, so implementing effective strategies is crucial The tips provided will help you approach your exams with increased confidence.
Before the actual day of your examination, make sure you know:
• the date, day, time and venue of each paper for your programme;
• how to get to the examination venue if it is not well known to you;
• the telephone number of the Student Office
Prepare any equipment you will need for your particular examination:
• pens which are comfortable to use;
• sharp pencils, a pencil sharpener and rubber;
• drawing instruments such as a ruler, compasses, protractor, set squares;
• any books or documents that you need to use as part of an ‘open book’ examination;
• University approved calculator, if allowed, and spare batteries; check that you know how to replace them quickly;
• a dictionary which complies with University regulations, if you are permitted to use one for the examination;
• an accurate watch or small clock as you may not be permitted to tell the time from your phone
Before heading to your examination, ensure you have all necessary equipment and arrive with ample time to spare In case of any delays, contact the Student Office using the provided telephone number to inform them of your situation.
Arriving early to the examination room is crucial, as being late can negatively impact your performance Remember, you will not be allowed to enter the exam room more than 30 minutes after the scheduled start time.
Pay close attention to the invigilator, as they may provide unexpected changes or special instructions regarding the exam paper Ensure you fill in all required details, including your candidate number, on the relevant documents when directed by the invigilator.
When the invigilator announces the start of the exam, take a moment to thoroughly read the instructions on your examination paper Confirm that you have the correct paper and pay special attention to any specific details provided.
• the number of sections and questions you have to do;
• how much time you have to do them in;
• which questions (if any) are compulsory;
• what choice of questions (if any) you have;
• how to present your answers
To effectively manage your exam time, quickly determine the duration to allocate for each question While you may have practiced with past papers, it's crucial to adhere to the specific instructions provided in your actual exam Additionally, ensure you reserve approximately 10 minutes at the end for reviewing your answers.
Read through the whole examination paper carefully, checking that you have read each page If you have a choice of questions:
• cross out the ones you cannot do;
• tick those you can definitely do;
• choose the correct number to do;
• mark the order in which you are going to attempt them, attempting your best question(s) first
Before answering a question, carefully reread it and take notes on relevant formulae and information These notes will assist you in crafting a well-informed response.
Before you start writing, take a moment to plan your thoughts The pressure of time constraints during an exam can easily derail your study efforts, making it crucial to organize your ideas beforehand Spending a few minutes on planning can significantly enhance the clarity and coherence of your writing.