0076 DETERMINANTS OF ENTERPRISE SATISFACTION THE CASE OF LONG HAU INDUSTRIAL PARK

TRƯỜNG ĐẠI HỌC MỞ TP.HCM HO CHI MINH CITY OPEN UNIVERSITY UNIVERSITÉ LIBRE DE BRUXELLES SOLVAY BRUSSELS SCHOOL MBAVB4 DINH XUAN PHUC DETERMINANTS OF ENTERPRISE SATISFACTION: THE CASE OF LONG HAU INDUSTRIAL PARK MASTER PROJECT MASTER IN BUSINESS ADMINISTRATION (PART-TIME) Tutor’s Name: Dr NGUYEN VAN PHUC Ho Chi Minh City, 2011 Page |i ACKNOWLEDGEMENTS OF COMMITMENT I hereby commit that I have prepared and conducted this research, “Determinants of Enterprise Satisfaction: The Case of Long Hau Industrial Park”, is my original work as the final project of MBA VB program and it has not been submitted anywhere for any degree or qualification To the best of my knowledge, any help received in preparing this research and all used sources have been acknowledged Ho Chi Minh City, February 15th, 2012 DINH XUAN PHUC MBAVB4 – FINAL PROJECT - 2011 P a g e | ii ACKNOWLEDGEMENTS First of all, I would like to express my deepest gratitude and great appreciation to Dr Nguyen Van Phuc, my advisor, for his guidance, valuable advices and great support in developing my final project And, it’s very important for me to thank the professors, tutors, and my classmate for supporting me with many valuable references during my time studying at MBA program and difficult period of doing this research Next, thanks to my manager and colleagues at Long Hau Corporation for their continuous support in general and particularly last half year I would like to express my sincere thankfulness to Dr Hoang Trong for inspiring me, giving me thoughtful guidance and sharing his valuable knowledge about SPSS program for the completion of my research Last, but not least, I would like to thanks all my family members who have encouraged and sympathized with me during the study period as well as completing this research MBAVB4 – FINAL PROJECT - 2011 P a g e | iii COMPANY’S COMMENTS MBAVB4 – FINAL PROJECT - 2011 P a g e | iv ADVISOR’S COMMENTS The topic of the thesis is interesting The thesis tries to find out what determines enterprise satisfaction in an industrial park Given that there are many industrial parks competing with each others to attract investment projects, the implications from the study help industrial parks attract be more successful Within limited time and resources, the student has tried to address these questions with a good body of theory and quantitative analysis with survey data The structure of the thesis is logically constructed After introduction, Chapter reviews various theories relating to industrial parks, service quality and customer satisfaction The research model and hypotheses are proposed at the end of the chapter Chapter shows research design and sampling Chapter conducts quantitative analysis using survey data The results show that four out five independent variables have significant effects on the dependent variable The goodness of fit of the regression is quite high Chapter draws main conclusions and gives recommendations In general, the thesis is well written although there are some limitations as the student admitted at the end of the thesis Based on the above performance, I recommend the thesis for acceptance of public defense Signature Dr Nguyen Van Phuc MBAVB4 – FINAL PROJECT - 2011 Page |v TABLE OF CONTENTS ACKNOWLEDGEMENTS OF COMMITMENT i ACKNOWLEDGEMENTS ii COMPANY’S COMMENTS iii ADVISOR’S COMMENTS iv TABLE OF CONTENTS v ABBREVIATIONS and NOTIONS .viii LIST OF FIGURES ix LIST OF TABLES ix ABSTRACT x CHAPTER - INTRODUCTION 1.1 Vietnam Industrial Pak Introduction 1.2 Introduction of Long Hau Industrial Park 1.3 Problem statement 1.4 Research question 1.5 Research objectives 1.6 Scope of research 1.7 Research methods 1.8 Structure of the research report CHAPTER – LITERATURE REVIEW 2.1 Introduction 2.2 Industrial Park Activities 2.2.1 Industrial park 2.2.2 Establish an IP 2.2.3 Call for investment 2.2.4 The Role of IP in Vietnam 2.3 Place Marketing 2.3.1 Place marketing elements 2.3.2 Planning group 2.3.3 Target markets 2.3.4 Marketing factors 12 2.4 Service quality 13 2.4.1 Service definition 13 2.4.2 Service characteristics 13 MBAVB4 – FINAL PROJECT - 2011 P a g e | vi 2.4.3 Service quality, perception and expectation definitions 14 2.4.4 Service Quality Model 15 2.4.5 Dimensions and determinants of service quality 17 2.5 Place attributes 19 2.6 Enterprise satisfaction 20 2.6.1 Customer satisfaction 20 2.6.2 Enterprise satisfaction 21 2.7 Research model proposal and Hypotheses 21 2.8 Summary 23 CHAPTER - RESEARCH DESIGN 24 3.1 Designing the research 24 3.1.1 Qualitative research 25 3.1.2 Quantitative data analysis processing 26 3.2 Official research 26 3.2.1 Proposal research model 26 3.2.2 Instruments 26 3.2.3 Participation 27 3.2.4 Translation and pre-test reliability of questionnaire 27 3.2.5 Method of analysis 27 3.2.6 Dimensions measuring industrial park services 29 3.2.7 Dimensions measuring enterprise satisfaction 31 3.3 Summary 32 CHAPTER – DATA ANALYSIS 33 4.1 Sample characteristics 33 4.1.1 Sample 33 4.1.2 Type and Volume of enterprise 33 4.1.3 Nationality & Industrial field 34 4.1.4 Enterprise experience 34 4.2 Assessment of measurement scale 35 4.2.1 Reliability evaluation for Infrastructure and Assurance scales 35 4.2.2 Reliability evaluation for Policy scale 36 4.2.3 Reliability evaluation for Environment and Culture scales 36 4.2.4 Reliability evaluation for Satisfaction scale 37 4.3 Explore factor analysis for all scales 37 4.4 Testing model and hypothesis 39 4.4.1 Revising research model and hypothesis 39 4.4.2 Regression and correlative 40 4.5 Impact of enterprise characteristics on satisfaction 43 4.6 Findings and Discussion 44 MBAVB4 – FINAL PROJECT - 2011 P a g e | vii 4.7 Summary 45 CHAPTER – CONCLUSION AND RECOMMENDATION 47 5.1 Conclusion 47 5.2 Recommendation for IP to improve enterprise satisfaction 48 5.2.1 Improve infrastructure 48 5.2.2 Policy 49 5.3 Limitation of the study and future suggestion 49 REFERENCES 51 APPENDICES 54 Appendix A: The SERVQUAL instrument 54 Appendix B: Determinants of place attributes 55 Appendix C: Discussion outline 56 Appendix D: Questionnaire in English and Vietnamese 57 Appendix E: DESCRIPTIVE STATISTICS RESULT 61 Appendix F: CRONBACH’S ALPHA ANALYSIS RESULT 62 Appendix G: EFA RESULT 66 Appendix H: REGRESSION RESULT 68 Appendix I: ONE-WAY ANOVA TEST RESULTS 70 Appendix J: RESPONDENTS LIST 72 MBAVB4 – FINAL PROJECT - 2011 P a g e | viii ABBREVIATIONS and NOTIONS - CKEZ : Central Key Economic Zone (includes provinces/cities: Thua Thien Hue, Da Nang, Quang Nam, Quang Ngai and Binh Dinh) - EFA : Explore factor analysis - HCM : Ho Chi Minh - Investors : Clients who lease land or ready built factory from an industrial park - IP developer : the company who invests in IP infrastructure and manages IP operation, such as Long Hau Corp - IP : Industrial park - IZ : Industrial zone - LAEZA : Long An Economic Zone Authority - LHC : Long Hau Corporation - LHIP : Long Hau Industrial Park - NDT : Nguyễn Đình Thọ - NKER : Northern Key Economic Region (covers provinces and municipalities: Hanoi, Hai Phong, Vinh Phuc, Bac Ninh, Hung Yen, Quang Ninh and Hai Duong) - NTMT : Nguyễn Thị Mai Trang - PZB : Parasuraman, Zeithaml, Berry - RBF : Ready built factory - SKEZ : Southern Key Economic Zone (includes provinces/cities: Ho Chi Minh City, Binh Duong, Dong Nai, Ba Ria-Vung Tau, Binh Phuoc, Tay Ninh, Long An and Tien Giang provinces) - SME : Small & medium enterprise - SPSS : Statistic Package for Social Science MBAVB4 – FINAL PROJECT - 2011 P a g e | ix LIST OF FIGURES Figure 1.2 Long Hau IP location Figure 2.3.1 Levels of Place Marketing 10 Figure 2.4.4 Service Quality Model 16 Figure 2.7 Research model proposal 22 Figure 3.1 Research design 24 Figure 4.4.2 Revised model 43 LIST OF TABLES Table 2.4.5 Determinants of service quality in SERVQUAL 18 Table 2.6.1 Determinants of customer satisfaction 21 Table 2.6.2 Determinants of enterprise satisfaction 21 Table 2.7 Industrial park service quality dimension 22 Table 3.2.6a Measurement scales of infrastructure and assurance 30 Table 3.2.6b Measurement scales of policies 30 Table 3.2.6c Measurement scales of Environment 31 Table 3.2.7 Measurement scales of enterprise satisfaction 32 Table 4.3a KMO and Bartlett’s Test 38 Table 4.3b Total Variance Explained 38 Table 4.3c Rotated Component Matrix 39 Table 4.4.1 Revised research model 40 Table 4.4.2 Multiple regression result 40 Table 4.5 Summary ANOVA results of respondent 43 Table 4.6 Levels of importance factors on Enterprise satisfaction 44 MBAVB4 – FINAL PROJECT - 2011 P a g e | 59 BẢNG CÂU HỎI Kính thưa quý Doanh nghiệp, Tôi sinh viên trường Kinh doanh Solvay, Bỉ Hiện tiến hành nghiên cứu yếu tố tác động đến hài lòng Nhà đầu tư Khu cơng nghiệp (KCN) Kính mong quý vị dành chút thời gian để trả lời cho số câu hỏi sau Cũng xin lưu ý khơng có quan điểm hay sai Tất quan điểm quý vị có giá trị cho nghiên cứu tơi Rất mong cộng tác quý vị (a) Tên doanh nghiệp: (b) Ngành sản xuất (c) Thời gian đầu tư KCN Long Hậu (năm): (d) Số lượng nhân viên (người): Xin công ty cho biết mức độ đồng ý công ty đầu tư, kinh doanh, sinh hoạt làm việc KCN Long Hậu với quy ước: Hoàn toàn phản đối, Phản đối, Không phản đối, không đồng ý, Đồng ý, Hoàn toàn đồng ý MBAVB4 – FINAL PROJECT - 2011 P a g e | 60 Quý vị chọn MỘT mức cách đánh dấu "x" vào cột tương ứng STT C1 Phát biểu Hệ thống nước đầy đủ (nước cấp, thoát nước, xử lý nước thải) C2 Hệ thống phòng cháy chữa cháy tốt (nhân lực sở vật chất) C3 C4 C5 Liên lạc thuận tiện (điện thoại, internet, v.v.) Vận chuyển, giao thông thuận lợi (đường, xe, cảng, v.v.) Hệ thống trường học tốt (nhà trẻ, mẫu giáo, phổ thông, trường dạy nghề) C6 C7 C8 C9 C10 C11 C12 C13 C14 C15 C16 C17 C18 C19 Hệ thống y tế tốt Bàn giao đất/nhà xưởng hạn Dễ tuyển công nhân qua đào tạo Điện nước sản xuất cung cấp ổn định Chính quyền địa phương hỗ trợ cơng ty cần Nguồn lao động địa phương dồi Văn phòng Hải quan chỗ Hệ thống ngân hàng hồn chỉnh Có khu lưu trú cho người lao động Thủ tục vay vốn đơn giản, thuận tiện Công tác hỗ trợ xuất nhập hiệu Môi trường không bị ô nhiễm Người dân thân thiện Bất đồng người lao động doanh nghiệp giải ổn thỏa C20 C21 C22 C23 C24 C25 C26 C27 C28 C29 Công ty không gặp trở ngại ngôn ngữ Giá nước giá xử lý nước thải phù hợp Giá thuê đất/nhà xưởng hợp lý Chi phí lao động cạnh tranh Chi phí sinh hoạt rẻ Cơng ty tơi hoạt động có hiệu KCN Long Hậu Doanh thu công ty tăng trưởng theo mong muốn Chúng tiếp tục đầu tư kinh doanh dài hạn Long Hậu Công ty giới thiệu KCN Long Hậu cho cơng ty khác Nhìn chung cơng ty tơi hài lòng việc đầu tư Long Hậu Chân thành cám ơn hợp tác quý Doanh nghiệp! MBAVB4 – FINAL PROJECT - 2011 P a g e | 61 Appendix E: DESCRIPTIVE STATISTICS RESULT Frequencies Statistics N Valid Env1 Env2 Cul1 Env3 Env4 Cul2 Cul3 Ass1 Ass2 Ass3 Inf1 Ass4 Inf2 Inf3 Inf4 Inf5 Pol1 Pol2 Pol3 Pol4 Pol5 Pol6 Pol7 Pol8 Sat1 Sat2 Sat3 Sat4 Sat5 85 84 85 84 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 85 Missing Mean 1 0 0 0 0 0 0 0 0 0 0 0 0 3.18 3.94 3.52 3.17 3.38 3.69 2.95 4.20 3.86 3.28 3.45 4.05 3.56 4.02 3.27 3.61 3.27 3.88 3.33 3.78 3.27 3.46 2.99 3.20 3.48 3.26 3.79 3.87 3.47 Std Deviation Mode 4 4 4 4 3 4 4 3 4 4 889 782 734 1.096 1.154 673 937 704 819 868 893 754 919 873 944 860 836 1.005 918 1.016 851 894 764 720 895 758 989 704 781 MBAVB4 – FINAL PROJECT - 2011 Minimum Maximum 2 1 2 1 1 1 1 1 1 2 5 5 5 5 5 5 5 5 5 5 5 5 5 5 P a g e | 62 Appendix F: CRONBACH’S ALPHA ANALYSIS RESULT Reliability for Environment and Culture Before eliminating Reliability Statistics Cronbach's Alpha N of Items 685 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Env1 20.65 11.940 227 694 Env2 19.89 11.494 384 654 Cul1 20.31 11.421 438 643 Env3 20.67 9.743 467 629 Env4 20.46 9.625 441 640 Cul2 20.13 11.368 511 631 Cul3 20.88 10.950 369 658 After eliminating Reliability Statistics Cronbach's Alpha N of Items 707 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Env2 13.76 6.931 491 652 Cul1 14.18 7.401 404 683 Env3 14.54 5.312 603 593 Env4 14.33 5.430 516 644 Cul2 14.00 7.759 360 698 MBAVB4 – FINAL PROJECT - 2011 P a g e | 63 Reliability for Infrastructure and Assurance Before eliminating Reliability Statistics Cronbach's Alpha N of Items 783 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Ass1 29.11 18.215 453 765 Ass2 29.45 17.345 501 757 Ass3 30.02 18.618 275 789 Inf1 29.86 16.266 606 741 Ass4 29.26 17.194 586 747 Inf2 29.74 16.956 480 760 Inf3 29.28 16.872 530 753 Inf4 30.04 17.225 423 769 Inf5 29.69 17.834 393 772 After eliminating Reliability Statistics Cronbach's Alpha N of Items 789 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Ass1 25.82 15.599 454 772 Ass2 26.16 14.830 495 766 Inf1 26.58 13.890 590 749 Ass4 25.98 14.738 572 755 Inf2 26.46 14.346 493 766 Inf3 26.00 14.357 529 760 Inf4 26.75 14.712 417 780 Inf5 26.41 15.007 431 776 MBAVB4 – FINAL PROJECT - 2011 P a g e | 64 Reliability for Policy Before eliminating Reliability Statistics Cronbach's Alpha N of Items 822 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Pol1 23.91 17.920 495 808 Pol2 23.29 16.305 592 795 Pol3 23.85 16.560 632 789 Pol4 23.40 15.100 758 767 Pol5 23.91 16.467 714 778 Pol6 23.72 16.681 636 788 Pol7 24.19 20.988 079 854 Pol8 23.98 18.928 427 816 After eliminating Reliability Statistics Cronbach's Alpha N of Items 865 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Pol1 17.72 13.919 586 854 Pol2 17.11 12.786 623 849 Pol3 17.66 13.037 663 841 Pol4 17.21 12.097 728 829 Pol5 17.72 12.967 748 827 Pol6 17.53 13.395 624 848 MBAVB4 – FINAL PROJECT - 2011 P a g e | 65 Reliability for Satisfaction Reliability Statistics Cronbach's Alpha N of Items 846 Item-Total Statistics Scale Mean if Item Scale Variance if Item Corrected Item-Total Cronbach's Alpha if Deleted Deleted Correlation Item Deleted Sat1 14.39 6.431 767 782 Sat2 14.61 7.574 613 826 Sat3 14.08 6.410 663 818 Sat4 14.00 8.167 509 850 Sat5 14.40 7.005 749 791 MBAVB4 – FINAL PROJECT - 2011 P a g e | 66 Appendix G: EFA RESULT KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy Bartlett's Test of Sphericity 741 Approx Chi-Square 739.429 df 153 Sig .000 Total Variance Explained Extraction Sums of Squared Rotation Sums of Squared Loadings Loadings % of Cumulative % of Cumulative Variance % Total Variance % Initial Eigenvalues % of Cumulative Component Total Variance % Total 5.674 31.522 31.522 5.674 31.522 31.522 3.533 19.628 19.628 2.588 14.379 45.901 2.588 14.379 45.901 2.808 15.599 35.226 1.662 9.232 55.133 1.662 9.232 55.133 2.379 13.219 48.445 1.418 7.876 63.009 1.418 7.876 63.009 1.904 10.576 59.021 1.082 6.011 69.020 1.082 6.011 69.020 1.800 9.999 69.020 837 4.649 73.669 756 4.202 77.871 731 4.063 81.933 606 3.365 85.299 10 564 3.131 88.430 11 447 2.484 90.914 12 379 2.103 93.017 13 295 1.641 94.658 14 278 1.545 96.203 15 222 1.231 97.434 16 209 1.159 98.593 17 134 743 99.335 18 120 665 100.000 Extraction Method: Principal Component Analysis MBAVB4 – FINAL PROJECT - 2011 P a g e | 67 Rotated Component Matrix a Component Pol3 807 Pol2 741 Pol4 732 Pol5 677 Pol6 659 Pol1 604 Inf1 729 Inf5 687 Inf2 687 Inf4 596 Inf3 568 Ass4 799 Ass2 791 Ass1 655 Env4 902 Env3 822 Cul1 856 Cul2 582 Extraction Method: Principal Component Analysis Rotation Method: Varimax with Kaiser Normalization a Rotation converged in iterations MBAVB4 – FINAL PROJECT - 2011 P a g e | 68 Appendix H: REGRESSION RESULT b Model Summary Model R Adjusted R Std Error of the Square Estimate R Square a 839 703 684 a Predictors: (Constant), CUL, ENV, ASS, INF, POL b Dependent Variable: SAT Durbin-Watson 56532091 1.460 b ANOVA Model Sum of Squares df Mean Square Regression 59.062 11.812 Residual 24.928 78 320 F Sig 36.961 000 a Total 83.989 83 a Predictors: (Constant), CUL, ENV, ASS, INF, POL b Dependent Variable: SAT Coefficients Model a Unstandardized Standardized Coefficients Coefficients B (Constant) Std Error -.001 062 POL 472 062 INF 558 ASS Collinearity Statistics Beta t Sig Tolerance VIF -.020 984 469 7.610 000 1.000 1.000 062 555 8.999 000 1.000 1.000 246 062 244 3.958 000 1.000 1.000 ENV 341 062 339 5.498 000 1.000 1.000 CUL 010 062 009 154 878 1.000 1.000 ENV CUL a Dependent Variable: SAT Collinearity Diagnostics Variance Proportions Condition Model Dimension Eigenvalue Index a (Constant) POL INF ASS 1.000 1.000 00 07 81 07 05 00 1.000 1.000 40 00 00 00 00 60 1.000 1.000 00 44 00 01 55 00 1.000 1.000 00 17 18 43 22 00 1.000 1.000 00 32 00 49 18 00 1.000 1.000 60 00 00 00 00 40 a Dependent Variable: SAT MBAVB4 – FINAL PROJECT - 2011 P a g e | 69 a Residuals Statistics Minimum Predicted Value Maximum Mean Std Deviation N -2.1198010 1.7275047 -.0012201 84355479 84 -1.14509213 1.27636790 00000000 54802870 84 Std Predicted Value -2.511 2.049 000 1.000 84 Std Residual -2.026 2.258 000 969 84 Residual a Dependent Variable: SAT MBAVB4 – FINAL PROJECT - 2011 P a g e | 70 Appendix I: ONE-WAY ANOVA TEST RESULTS A ANOVA test for enterprise volume 95% Confidence Interval for Mean N 300 5039141 34612669 14130563 1406764 8671518 Total 85 0000000 1.00000000 10846523 -.2156950 2156950 Test of Homogeneity of Variances SAT Levene Statistic df1 1.227 df2 Sig 81 305 ANOVA SAT Sum of Squares Between Groups Df Mean Square 4.615 1.538 Within Groups 79.385 81 980 Total 84.000 84 F Sig 1.570 203 B ANOVA test for Enterprise nationality 95% Confidence Interval for Mean N Mean Std Deviation Std Error Lower Bound Upper Bound Vietnam 39 -.0513782 1.05344039 16868546 -.3928641 2901076 Foreign 46 0435598 96193988 14183030 -.2421011 3292207 Total 85 0000000 1.00000000 10846523 -.2156950 2156950 Test of Homogeneity of Variances SAT Levene Statistic 294 df1 df2 Sig 83 589 MBAVB4 – FINAL PROJECT - 2011 P a g e | 71 ANOVA SAT Sum of Squares Between Groups df Mean Square 190 190 Within Groups 83.810 83 1.010 Total 84.000 84 F Sig .188 665 C ANOVA test for Enterprise experience 95% Confidence Interval for Mean N Mean Std Deviation Std Error Lower Bound Upper Bound 30 1534089 77984887 14238027 -.1377915 4446092 15 3818464 1.05655044 27280015 -.2032518 9669445 12 -.3740105 1.18076606 34085780 -1.1242335 3762125 21 -.2872468 1.13266381 24716751 -.8028292 2283356 0271925 75615015 28579789 -.6721298 7265147 85 0000000 1.00000000 10846523 -.2156950 2156950 Total Test of Homogeneity of Variances SAT Levene Statistic 1.033 df1 df2 Sig 80 395 ANOVA SAT Sum of Squares Between Groups df Mean Square 6.310 1.577 Within Groups 77.690 80 971 Total 84.000 84 F MBAVB4 – FINAL PROJECT - 2011 1.624 Sig .176 P a g e | 72 Appendix J: RESPONDENTS LIST Respond No 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 Company name Topcake JSC Cty TNHH MTV Đông Á Cty TNHH MTV Key Tech Việt Nam Cty CP Bê Tông Cty TNHH MTV Nagamatsu Seisakusho Việt Nam Cty CP Fecon Miltec Cty TNHH MTV NSK Việt Nam Cty TNHH MTV Infinity Road Việt Nam Cty Cổ phần Toàn Thắng Cty TNHH MTV KSK VN Cty TNHH MTV Kankyo Japan Việt Nam Cty TNHH MTV SKK Việt Nam Cty TNHH MTV VCC Cty TNHH Dyechem Alliance (VN) Cty TNHH TM& Dv Thảo Uyên Nhi Cty TNHH Swire Cold Storage Việt Nam Cty TNHH MTV Mokoshingekitai Cty TNHH MTV Terra Motor Cty TNHH MTV Kanetomo VN Cty TNHH MTV Ino Tech Cty CP Thực Phẩm Agrex Saigon Cty CP 190 Cty TNHH MTV 3D - Long Hậu Cty TNHH Minh Minh Nhựt Cty CP Cát An Cty TNHH Hiệp Phú Cty TNHH Quanon Cty CP Nippon Con Heo Vàng Cty TNHH Lotte-Sea Logistics Cty TNHH Castech Việt Nam Cty TNHH Đơng Dương Sài Gịn Cty TNHH MTV SKM VN Cty TNHH Kaiseteno VN Cty TNHH MTV Kazumy Việt Nam Cty TNHH Kyouwa Cty TNHH Thiết bị Tôn Vinh Địa Cầu Irisan Việt Nam Cty TNHH MTV Cervin Việt Nam Cty TNHH Vi Điện Tử Việt Nam Cty TNHH Kim Mỹ Cty TNHH MTV Katsura Việt Nam ANC Co Ltd Cty cổ phần xây dựng Huynh Đệ Cty TNHH MTV Nissei Electric Việt Nam Cty cổ phần Sài gòn xây dựng (COSACO) Cty CP DV TM Việt Long Hậu Cty TNHH MHM Cty TNHH SX Bao Bì Nhựa Vĩnh Phát Eco Pack Solutions Cty TNHH MTV Koganei Chi nhánh Cty CP Bê Tông Hải Âu Cty TNHH Kho lạnh Gemadept - LCL Cty TNHH MTV KawaKin Cty Cơ điện - XD Thủy lợi Mê Kông Cty Cổ phần dược phẩm Tedis- Việt Hà TLK Co Ltd MBAVB4 – FINAL PROJECT - 2011 Nationality Vietnam Vietnam Japan Vietnam Japan Japan Japan Japan Vietnam Japan Japan Japan Japan Malaysia Vietnam Australia Japan Japan Japan Japan Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam Korea Vietnam Korea China Vietnam Japan Japan Japan Japan Japan Japan Korea Spain Japan Vietnam Vietnam Japan Vietnam Vietnam Japan Vietnam Singapore Japan Vietnam Vietnam Japan Vietnam Vietnam Japan DOB 28-Aug-09 11-Aug-08 25-Feb-11 7-Feb-10 25-Feb-11 21-Nov-11 25-Feb-11 16-Aug-11 13-Aug-07 15-Aug-11 5-Aug-11 25-Feb-11 25-Feb-11 28-Jan-08 23-Dec-10 29-Nov-07 7-Dec-11 16-Jan-12 1-Feb-12 25-Feb-11 24-Mar-08 31-Dec-09 27-Sep-07 3-Oct-07 13-Jul-07 29-Dec-08 1-Aug-07 22-Aug-07 2-Jan-08 11-Aug-08 19-Mar-08 16-Dec-11 29-Aug-11 25-Feb-11 1-Feb-12 25-Aug-10 31-Oct-11 23-Dec-08 3-Oct-07 4-Aug-11 17-Sep-07 18-Dec-08 25-Feb-11 19-Nov-09 13-Nov-07 18-Jan-12 15-Oct-09 18-Jan-12 25-Feb-11 23-Jun-09 1-Feb-08 18-Nov-11 17/8/2008 13-Mar-08 16-Aug-10 P a g e | 73 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 CN Cty XD GTCC Bách Thảo Cty TNHH World Cat Việt Nam Cty TNHH MTV Mishow Việt Nam Cty TNHH M&M Việt Nam Cty TNHH MTV Sunakawaya Việt Nam Cty TNHH Mỹ Vân Cty CP SX Cáp quang phụ kiện Việt Đức Cty CP Đầu tư & Thương mại VNT Cty TNHH túi xách Simone Việt Nam Cty CP Chế Biến Thực phẩm GN Cty TNHH Vina Pride Seafoods Cty TNHH 1TV Quốc Toản Cty Sản Xuất Cọ Sơn Thanh Bình Cty CP SX Kinh doanh Việt Phú Hưng Cty TNHH XD- TM Chí Hiếu Cty Cổ Phần Anpha-AG Cty CP Thiết Bị Điện Vi-Na-Si-No Cty CP Hiệp Phú Cty TNHH Hoàng Lan Xanh Cty TNHH Lock& Lock Vina Cty TNHH Thủ Công Mỹ Nghệ Nichietsu Cty TNHH MTV Kaise Việt Nam Cty CP Vật Liệu Xây Dựng Investco Cty Cổ phần TM XD Thịnh Toàn Cty CP Vịnh Nha Trang Cty TNHH SX TM DV Tùng Dũng Cty TNHH Hen Cơ Long An Cty CP Giấy Phước Thịnh Cty TNHH MTV Ấn Tượng Cty TNHH Vận chuyển kho bãi H2T MBAVB4 – FINAL PROJECT - 2011 Vietnam German Japan Japan Japan Vietnam Vietnam Vietnam Korea Vietnam Korea Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam Korea Japan Japan Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam Vietnam 7-Feb-09 17-Mar-08 29-Jul-11 25-Feb-11 29-Aug-11 1-Aug-07 13-Aug-07 27-Oct-09 31-Oct-07 23-Sep-09 25-Jan-11 15-Sep-10 20-Oct-10 3-Nov-08 23-Nov-08 12-Jul-07 23-Dec-08 9-Jul-10 31-Dec-07 8-Dec-10 9-Nov-10 25-Feb-11 19-Aug-10 7-Nov-07 14-Aug-09 29-Nov-07 29-Jul-11 29-Sep-10 18-Dec-08 4-Jul-08