Administrative-program-assistant

Administrative Program Assistant Oregon State University Oregon State University is an international public research university located in Corvallis, one of the safest, smartest, greenest, small cities in the nation Oregon State is the state’s Land Grant University and is one of only two universities in the U.S to have Sea Grant, Space Grant, and Sun Grant designations as well With 11 colleges, 15 Agricultural Experiment Stations, 35 county Extension offices, the Hatfield Marine Science Center in Newport, and OSU-Cascades in Bend, Oregon State has a presence in every one of Oregon’s 36 counties Company background INTO University Partnerships collaborates with leading universities to provide international students with a personalized and highly supportive learning environment in which to acclimate to life on a US university campus and prepare for long term academic success Since 2006, INTO has launched partnerships to internationalize 24 universities in the US, UK, and Asia, including Oregon State University, University of South Florida, Colorado State University, Marshall University, George Mason University, Drew University, Saint Louis University, The University of Alabama at Birmingham, Washington State University and Suffolk University INTO Oregon State University (INTO OSU) is a 50/50 partnership between INTO University Partnerships and Oregon State University The partnership was established in 2008 and operates a campus-based state-of-the-art international pathway center that currently serves more than 887 international students in a variety of academic and English language programs Job overview This recruitment will be used to fill one full-time Administrative Program Assistant position for INTO OSU at Oregon State University (OSU) The individual in this position makes daily decisions regarding INTO OSU and OSU admissions standards as they relate to admission to Oregon State University programs To that end, the incumbent must evaluate a prospective student’s ability to be successful and make certain that students are able to meet OSU admissions standards once the pathway program has been successfully completed, while making the final admit/deny decision regarding OSU pathway programs and degree programs Decisions involve interpretation of complex standards and foreign credentials from all over the world The impact of decisions are critical to the student’s personal success and the reputation of Oregon State University and the INTO OSU program The employee is responsible for assuring that OSU admissions standards are maintained and that admissions processes run smoothly, while discussing areas of critical concern with the OSU International Admissions Coordinators, Managers or Director To so, it is expected that the person in this position consults reference materials that include, but are not limited to, state and federal guidelines, the American Association of Collegiate Registrars and Admissions Officers, and various university publications The person in this position is expected to liaise with a high level of professionalism and service with prospective students, OSU staff, INTO OSU staff, INTO University Partnership staff and INTO affiliated agents throughout the world to communicate OSU international admissions policies and procedures, as necessary Essential Duties and Responsibilities • • • • 70% Evaluate international credentials: Evaluate foreign credentials for admission eligibility of prospective international students and work closely with colleagues to determine credential equivalencies Review status of former/current institutions(s) and degree(s) for accreditation in the country of origin using approved resources to determine whether OSU requirements are met Prepare contested files for additional reviews Create, update and maintain transfer articulation database and articulate external courses and test results into Banner SIS Remain up-to-date on evaluation and transfer articulation standards, educational practices and the latest • • • • • information on academic policy regarding both national and international admissions standards Determine whether applicants meet minimum language requirements The above duties are to be completed while working within tight time frames and with high performance expectations regarding both the level of service provided to students and other stakeholders, as well as an acute attention to detail 10% Inform applicants, students and faculty of OSU International Admissions policies: Explain detailed policies and procedures to persons who need information about a specific program or policy The level of detail requested requires extensive knowledge of OSU policies and procedures Screen problems and resolve issues or recommend alternative courses of action When needed, refer exceptions to the International Admissions Managers or Director • Process requests, and communicate decisions to applicants Represent the OSU International Admissions office on campus and be prepared to discuss admissions criteria for all relevant OSU and INTO OSU academic programs • • 10% Support international student-facing operations: Provide support for other departmental colleagues in student-facing and communication-related operations Assist admissions representatives in their day-to-day correspondence with applicants and other stakeholders Provide support for other INTO OSU operational units during registration and orientation events, as needed • • 10% General Office Duties: • • • • Assist with reception duties as needed during vacations, etc Scan/match documents Electronically load test scores Other duties as assigned Minimum Qualifications (Skills, Knowledge and Experience) • • • Three years of office experience which included two years at full performance level and experience generating documents; and Lead work responsibility or coordination of office procedures Experience working in a busy administrative department; Experience communicating and enforcing policies in a working environment; • • • Experience with electronic application databases; Strong communication/customer service skills and strong computer skills, including Microsoft Office Suite applications; This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU STANDARD 576-055-0000 et seq Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement Preferred Qualifications • Bachelor’s degree from an accredited university; • • • • • • Experience with evaluating admissions credentials or auditing applications, programs of study or documents of a similar nature is very strongly preferred; Prior university work experience, including experience with Data Warehouse, Banner SIS, and Salesforce CRM applications; Experience exercising sound independent judgment, while implementing problem- solving and criticalthinking skills; Experience applying policy standards after extensive research, while dealing with situations that may include significant ambiguity; Experience working with international populations; A demonstrable commitment to promoting and enhancing diversity Location Corvallis, Oregon Link to apply: https://jobs.oregonstate.edu/postings/65329 Please apply by September 17, 2018 OSU commits to inclusive excellence by advancing equity and diversity in all that we We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community INTO University Partnerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws INTO University Partnerships complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities