Benefits and Impact of Using Elluminate

Benefits and Impact of Using Elluminate Live! Seen by Educational Institutions October 24, 2005 No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, including photocopy, recording or using any information retrieval system, without prior written permission This document contains confidential proprietary information and is protected by law This document and the information contained in it are intended for the original recipient(s) only Any dissemination or distribution of the document or its contents without prior written permission is strictly prohibited Elluminate Live!, vTutor, vMentor, Jinx, Active Objects, Direct Messaging and AppSnap are all Trademarks of Elluminate, Inc., Calgary, Alberta, Canada PowerPoint and Windows are registered trademarks of Microsoft Corporation Mac and Macintosh is a registered trademarks of Apple Computer, Inc Other brands are trademarks of their respective holder(s) (c) 2005 Elluminate, Inc All Rights Reserved Contents Introduction The Need for Synchronous Voice Interaction .4 Elluminate Live! Overview Common Uses and Benefits .10 Expand and Enhance the Classroom 11 Synchronous Virtual Classroom Research 11 Client Case Studies .14 Enhance Professional Development .17 Client Case Studies .17 Build Users Communities 18 Client Case Studies .18 Leverage Limited Teaching Resources 20 Client Case Studies .20 Meetings/Operations .21 Client Case Studies .21 Other Uses 23 Return on Investment 24 Revenue Generating .24 Cost Savings 24 Charged Tutoring 24 Conclusion 25 Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 Introduction Elluminate has worked with hundreds of educational institutions to implement Elluminate Live! in their campus to faculty and students Elluminate Live! is ideal for instructor-led courses, peerbased or professional tutoring, student projects, staff meetings, virtual office hours, professional development, and much more Elluminate has gathered information on how customers are using Elluminate Live! and several case studies are available from http://www.elluminate.com/case_studies.jsp The aim of this document is to share those uses and the benefits and impact they have seen in their distance learning programs, enrollment and retention rates The document begins by reviewing the need for synchronous learning in a distance education program and then reviews the features available in Elluminate Live! From here various uses of Elluminate Live! is examined as well as details on many customers Elluminate is still gathering data from its customers and will continue to revise this document to include this information as it is received Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 The Need for Synchronous Voice Interaction For many educational institutions, the majority of distance courses use online asynchronous tools, possibly in conjunction with synchronous text chat or streaming video With asynchronous distance education programs, students often experience a feeling of isolation Throughout their program, students have to work mostly on their own, with little contact with other students and teachers This isolation can be a serious detriment to learning in many Studies indicate that interactions between students and teachers as well as student-to-student interaction greatly enhance distance education by improving student attitudes and motivation, increase completion of coursework, better performance on tests, and greater retention Moreover, the increased interaction provides a sense of community to the students Research in distance learning continues to emphasize the importance of interaction for effective learning and teaching Historically, technologies that increase interaction have been expensive, difficult to use and not often utilized With the advances of technology and the ubiquitous nature of the Internet, distance learning is changing It is now easy and cost-effective to incorporate interactive instruction using a new model of distributed learning that combines asynchronous online learning with online synchronous solutions Synchronous collaboration software, such as virtual classrooms, allow for real-time interaction with students and teachers A model, which combines both asynchronous and synchronous learning to bridge students, teachers, and educational content in vibrant online learning communities, is the ideal solution The desired outcome of using these synchronous communication tools is to add value of real-time interaction rather than just static content Synchronous interaction has many benefits to students and teachers, including the following:  Immediate feedback to the students from teachers  Replicates the physical classroom model  Reduces the feeling of isolation  Provides a forum where students can collaborate at any time  Fosters a sense of community with the learners  Is best for students who have trouble structuring their time and therefore provides motivation to the students  Excitement about a new technology which increases their technical aptitude Even programs that have used synchronous models have not often used Voice as part of the learning model Often this is because teleconferencing all the students and instructors together is troublesome and quite expensive However, new solutions feature built in Voice Over Internet (VOIP), which does away with the need for a telephone – you can interact with students completely over an Internet connected computer equipped with a microphone and speakers (or headset) This added voice component provides:  Increased human interaction improves results  Increased meaning and understanding through a user’s tone of voice  Increased sense of “community”  Effective and efficient communication vehicle  Flexibility in responding and interacting  Multiple methods to interact with students with differing learning styles In all levels of education, the trend for distance learning programs is to provide a blended approach, which combines synchronous and asynchronous experiences in an attempt to maximize on the benefits of both models Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 Elluminate Live! Overview Elluminate Live! is the interactive, live eLearning and web conferencing tool that  Adds live interaction to distance learning  Improves student performance, including those with special needs  Promotes real understanding and active learning  Offers high return on investment in a short period of time  Ensures a superior user experience, regardless of connection speed With Elluminate Live!, you can add live eLearning to your asynchronous distance education programs, with opportunities for real-time discussion and dynamic interaction between teachers and students Only Elluminate Live! offers an affordable instruction delivery solution that enables you to duplicate any learning environment, from lectures and debates to small group discussions and presentations With Elluminate Live!, you can attract and retain qualified teachers, leverage limited teaching resources, and enable real-time tutoring and mentoring Your teachers can offer virtual office hours for students And you can even increase the efficiency and effectiveness of your faculty and staff meetings Elluminate Live! is a virtual classroom and Web conferencing tool built specifically for live, multimedia collaboration With Elluminate Live!, meeting is more productive, teaching more effective, and learning more enjoyable So you can take your online education to the next level And increase your reach and your enrollment — domestically and internationally Elluminate Live! is powerful enough to reach hundreds of users simultaneously — across town or around the world And it works with multiple platforms So you can enhance the learning opportunities for your students, wherever they are located You can even develop online communities and add online events, such as workshops, seminars, and conferences Unlike the Internet, Elluminate Live! is built specifically for live, multi-media collaboration Our unique Collaborative Communications Framework (CCF) automatically ensures that everything is in the right place at the right time Whether you have a dial-up modem or a high-speed LAN, you get the same superior quality, high performance, and dependability—with no lag time or garbled communication So you can focus on content, not technology Elluminate’s CCF creates a collaboration environment which can deal with the inherent unpredictability of the Internet Rather than depending on the browser for bandwidth management, CCF optimizes a data stream specifically for the connection speed of each individual user, whether someone comes in on a 28.8K modem or a high speed LAN This is unique to Elluminate The advantage is that our audio is crystal clear, thus doing away with the need for telephone conferencing, and all users see and hear the same thing at the same time This synchronization provides the teacher with the peace of mind that everybody else is in sync with what they are presenting – thus creating a far better user experience than the constant “can you see it yet” questioning that can go on Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 Elluminate Live! Academic Edition Overview Elluminate Live! Academic Edition is a worldclass, real-time training, demonstration, and collaboration environment that is powerful, flexible, and easy to use Because it is designed with pedagogy in mind, this moderator-led, rich collaboration environment enables the delivery of live, online learning, training, coaching, mentoring, and meeting Engaging participants increases effectiveness with the ability to talk over the Internet (with full, 2-way audio), view live video, chat online, share whiteboards, and share applications—all in one intuitive, graphical interface Whether the environment is hosted by Elluminate or installed on your server, it is easy to set up, easy to use, and easy to customize Superior User Experience Elluminate Live! is built specifically for live, multi-media, many-to-many collaboration Our unique Collaborative Communications Framework (CCF) automatically ensures that all students are in sync, whether they have a dial-up modem or high-speed LAN, PC or Mac Our No User Left Behind™ technology means ALL students, even those with disabilities, get a richer, more interactive learning experience, with no time lag or garbled communication So they can focus on content, not technology Our CCF creates a collaboration environment that deals with the inherent unpredictability of the Internet Rather than depending on the browser for bandwidth management, the CCF optimizes a data stream specifically for the connection speed of each individual user, whether a student has a 28.8K modem or a high speed LAN This is unique to Elluminate As a result, the audio is crystal clear, eliminating the need for telephone conferencing, and all “After reviewing several students see and hear the same thing at the same time This collaboration software tools, synchronization ensures the instructor that all students are in sync with we felt that Elluminate Live! was the most appropriate what is presented, creating a far better user experience than the constant solution for the support of “can you see it yet” questioning inherent with other solutions synchronous events in online distance education Along with full cross-platform support and all-bandwidth connectivity, environments.” Rick Shearer Elluminate Live! is also designed to enable users with disabilities to fully Penn State World Campus participate We support the Americans with Disabilities Act (ADA), are complaint with Section 508 of the Rehabilitation Act, and conform to the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) Elluminate Live! accessibility features include multiple streams of closed captioning, enlarged video, auditory event notification, short-cut and hot keys, ability to set platform colors, screen reader access, and more The modular nature of CCF also allows us to incorporate new functionality as needed with appropriate bandwidth management and prioritization That means we are ready for the future and, as customers demand additional features, we can deliver Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 Elluminate Live! Academic Edition Features Superior Technical Foundation Two-way Voice Over the Internet Shared Interactive Whiteboard Application Sharing Live Webcam Video Remote Control Breakout Rooms Virtual Labs Quiz Manager Direct Messaging Graphing Calculator Collaborate in real time, regardless of Internet connection speed, with everyone seeing and hearing the same thing at the same time Students and instructors speak to each other through standard microphone connected to the computer State-ofthe-art technology delivers incredibly clear and crisp audio —on bandwidths as low as 28.8Kbps Phone bridge is available if required, enabling session to be 100% voice over the Internet, 100% teleconference, or mixed Proprietary, shared whiteboard features easy-to-use and flexible tools for writing, drawing, and erasing The whiteboard enables you to:  Have private and backup slides (sub-slides)  Collaborate on multiple whiteboard screens  Resize/insert/re-arrange whiteboard screens  Edit/group/align/resize/layer objects  Access a customizable library of presentation symbols and clip art  Save (as PDF) and print any screen Share applications, desktop, or region of desktop with others for hands-on training and demonstrations Show live video in four different modes based on quality or frame ration Give video privilege to one or more selected students or all students Give control of applications or desktop to others, enabling true hands-on training and support Allows users to take control automatically or by entering a password Create breakout rooms that contain private audio and content (whiteboards, app sharing, etc.) Instructors can freely and easily move themselves and students between rooms Create a virtual lab environment where students can independently work on applications in a lab environment Instructors can deliver quizzes or surveys from within Elluminate Live! creating questions in advance or on the fly and delivering them via Elluminate Live! Students respond and submit their answers Results can be displayed to all (in graphical format) or kept private Students and instructors can communicate using variety of messaging capabilities, including private messaging between instructor and student, one-to-one messaging between students, and one-to-many messaging between instructor and students Students can plot one or two graphs and find their points of intersection and x- and y-intercepts Use privately or share, with viewing controlled by the instructor Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 Content Development PowerPoint Import Additional Content Import AppSnap™ Multimedia Content Delivery Synchronized Web Browsing Record and Playback Math Symbol Library Load PowerPoint files onto whiteboard automatically with single mouse click In addition to PowerPoint presentations, load OpenOffice, StarOffice presentations and PDF files onto the whiteboard Users can also load images in various file formats including BMP, JPEG, PNG, GIF, and TIFF Capture screen shot from any application or your desktop and show it on whiteboard Play multimedia files and load in library Monitor download to students and initiate playback Push students to multiple URLs via embedded windows Allow students to interact independently with content in fully functional windows Redirect students to any link—all at the same time Record live sessions for later play back for students who missed a session or want a review Build a library of live sessions, or create personalized content to be used asynchronously Playing back recordings is just like being there—every bit of audio, every highlight, every shared application is recorded, and played back in perfect synchronization Library of commonly used mathematical symbols is accessible by all participants Customized symbols and images can also be added to library Management and Usability Moderator Control Individual Bandwidth Management Real-Time Session Awareness (Moderator ESP) Polling Emoticons Close a Session “Stepped Out” Indicator All students can see who is speaking, typing a message, or using the whiteboard Yet all communication within session is controlled and monitored by instructor Rather than depending on browser for bandwidth management, Elluminate Live! optimizes data stream specifically for connection speed of each individual, whether student uses a 28.8K modem or fast speed LAN, ensuring that everyone sees and hears the same thing at the same time Instructor knows whether students are seeing what they should When application sharing or displaying whiteboard content, the instructor knows if students are experiencing Internet delays and can adjust their presentation accordingly, with minimal disruption Poll students with yes/no, true/false, or multiple-choice questions, and visually monitor responses, privately or publicly Students can provide feedback to instructor on pace of session The results are tabulated and can be kept private or graphically displayed to all students Students can express themselves to instructor and other students with emotion indicators Instructor can prevent additional students from joining the session Students and instructors can let others know they had to Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 New User Notification Spanish Language Translation step away from their computer temporarily Moderators can receive an auditory and visual notification when a new user enters the room Display menus and dialogs in local language Automatically inherit language settings of operating system Accessibility Closed Captioning Color Settings Direct Messaging Short-cut and Hot Keys Screen Readers Moderator determines which participant(s) can view or provide closed captions Use multiple streams for multiple languages or to create Blogs of the session Automatically use desktop color setting, such as high contrast, in the Elluminate Live! interface Resize font and store default for easier readability Activate menus and dialogs with short-cut keys Terminate application sharing with hot key Provide verbal cues in Elluminate Live! interface via Java Accessibility Bridge to screen readers such as JAWS and Narrator Manageability Multi-platform Compatibility Server Software or ASP Service Extensive Bandwidth Management Automatic Reconnect SSL Communications In addition to Windows, Elluminate Live! runs on MacOS, Solaris, and Sun Java Desktop System (LINUX) clients Choose between server software installed behind your firewall or an ASP service accessible from anywhere Extensive bandwidth management provides total control over the Elluminate Live! network footprint with ability to rate limit or cap the amount of bandwidth to be used If Internet connection is temporarily lost, Elluminate Live! automatically reconnects and the user does not lose any content and is quickly synchronized with the rest of the participants Maximum security with SSL Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page of 26 1-866-388-8674 Common Uses and Benefits There are many uses of Elluminate Live! including instructor-led courses, peer-based or professional tutoring, student projects, staff meetings, virtual office hours and professional development Below we will examine several key areas which Elluminate Live! can be used:  Expand and Enhancing the Classroom  Enhancing Professional Development  Build User Communities  Meetings/Operations Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 10 of 26 1-866-388-8674 Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 12 of 26 1-866-388-8674 Students are expected to become familiar with a variety of software in order to complete the program Creating electronic slide shows, text documents, and participating in synchronous and asynchronous group work situations are all a part of the RVVS Program These are results taken from a Physics class between January 1, 2001 and June 30, 2001 Content was offered asynchronously through WebCT Also, – hours of synchronous tutorials, utilizing Elluminate Live! were offered each week The following table shows the average results of the students who completed both the asynchronous and synchronous course content versus the average of those who only completed the asynchronous course content Note: students who attended 75% of the synchronous sessions were defined as completing the synchronous portion of the course Physics 30 Asynchronous and synchronous participation Asynchronous Participation ONLY Course Mark 59.0 Final Examination Mark 56.6 49.9 41.6 Conclusions:     The average course mark for those who completed both synchronous and asynchronous course content increased by almost 10% when compared to those students who only completed the asynchronous course content The final exam mark of those students participating in synchronous sessions increased by 15% over students not participating in synchronous sessions 100% of the students who attended synchronous sessions completed the course, compared to just 32% completion for students who did not attend synchronous session 63% of the students who completed the course also attended synchronous sessions Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 13 of 26 1-866-388-8674 The Alberta Distance Learning Center (ADLC) – http://www.adlc.ab.ca Background: The Alberta Distance Learning Centre is a world leader in distance education, making use of both print and online courseware ADLC plays an active role in the education system, with a special focus on ensuring equity of educational opportunity for all students, regardless of circumstance or location ADLC provides distance learning programs to students throughout the province of Alberta and the NWT We also serve a small number of Alberta students who are temporarily living in other provinces and other countries For three-quarters of a century ADLC has made a significant contribution to the education of Albertans ADLC provides direct service to some 18,000 new and continuing students every year, making it the largest school in the province Since 1995, their students have had the option of submitting their assignments over the Internet, and in 1996 they began operation of a virtual school They also offer contracted online teaching services to schools that wish to increase the courses available to their students The following table indicates results taken from the 2000/2001 school year Course content was offered asynchronously with additional synchronous tutorials for – hours per week The table shows the average percentage of students who completed the asynchronous course from the past three years (1997/1998, 1998/1999, 1999/2000) The percentage of students completing the combination of asynchronous and synchronous course for the year 2000/2001 is also given Note: Successful completion of the course is defined to be a final course mark of 50% or higher Subject Chemistry 30 Math 31 Physics 30 Applied Math 10 Asynchronous (Completion Rate) 42% Blended (Asynchronous and Synchronous Programs (Completion Rate) 87.5% 48% 41% 57% 85% 94% 87.5% As is evident, with the addition of synchronous tutorials, the number of students completing the course has, on average, doubled Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 14 of 26 1-866-388-8674 Client Case Studies Alaska Online A Web-based K-12 program, Alaska Online consortium wanted to add voice over the Internet technology that was reliable, even with satellite communications and 56K modems After spending two years testing products, the organization selected Elluminate Live! because it offered exceptional reliability combined with advanced technology With Elluminate Live! Alaska Online can offer a live eLearning environment that is actually more effective than a traditional classroom, adding more opportunities for communications and interaction without the need for travel “Our Elluminate Live! pilot was a Babson College tremendous success We are now using the interactive eLearning tool Initially, Babson wanted to expand its Fast Track MBA, adding a to make courses available to synchronous component to the existing in-person and Web-based students who wouldn’t normally training via the college’s Blackboard Learning Management have access.” System Instructors liked Elluminate Live! because it didn’t get in Tova Garcia Duby the way of teaching, and students liked how the product is really Babson College self-service because they don’t need an instructor present to meet Today, students who can’t come to class because of work responsibilities or bad weather can attend via the virtual classroom For Babson, Elluminate Live! doesn’t decrease the student experience in any way, and it doesn’t create additional work for those using or maintaining it Center for Distance Learning and Innovation A division of the Canadian Department of Education, the Center for Distance Learning and Innovation (CDLI) provides access to educational opportunities for students, teachers, and adult learners throughout Newfoundland and Labrador, especially those is isolated, rural areas With Elluminate Live! the CDLI added live discussion and dynamic interaction to its asynchronous WebCT course content As a result, students in the province are doing as well, if not better, than Canadian students experiencing face-toface learning Fraser Valley Distance Education School One of the largest distance education institutions in British Columbia, Fraser Valley Distance Education School (FVDES) is very much a cross-platform institution, always looking for applications that run in multiple environments Today, the school uses a triangular system that combines an asynchronous application for sending email and attachments, a website for curriculum support, and Elluminate Live! for synchronous interaction Even the youngest of the school’s K-12 students are enthusiastic about participating in Elluminate Live! sessions for activities such as radio theatre productions, science experiments, and math tutorials Even the parents have an exceptionally positive response to the virtual classroom Georgia State University Georgia State University faculty members were becoming more and more dependent on distance technology, like WebCT Vista, to meet the needs of the state, so providing real-time interaction was the next logical step After conducting an elaborate evaluation process, the university selected Elluminate Live! because it functions as a true virtual “We selected Elluminate Live! classroom with excellent-quality voice over the Internet and is because it’s a true virtual also available as a convenient hosted ASP solution To date, 14 classroom One instructor told me faculty have used Elluminate Live! with more than 400 that at last there is a REAL participants, and over the last year, the university has also used alternative for online instruction.” the tool for 85 to 90 meetings, including online office hours, guest Tricia Anderson lectures, and one-on-one collaboration sessions At Georgia Georgia State University Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 15 of 26 1-866-388-8674 State, Elluminate Live! enables instructors and students to work together from remote locations throughout the state, nation, or world Illinois Virtual High School Illinois Virtual High School (IVHS) is an Internet educational service that delivers a wide range of school content online to students throughout the state A requirement for synchronous voice communication, interactive learning, ad hoc collaboration, and the ability to integrate with its existing eCollege platform led the school to Elluminate Live! Today, IVHS uses the live eLearning and Web conferencing tool for online instruction, virtual office hours, weekly team meetings, statewide meetings, and more Iowa Central Community College In 2003, Iowa Central received federal funding to explore ways to make its expensive fiber optic system, Iowa Communications Network (ICN) more cost-effective and to serve a larger student population in rural areas Elluminate Live! enables the school to mirror what it does on the ICN at less cost In addition, Iowa Central can offer blended courses that meet via Elluminate Live! on some days and over ICN on alternate days, allowing the college to more fully utilize both mediums, reduce costs, offer more courses, and meet the needs of students who want to take classes remotely Nova Scotia Community College One of the province’s largest organizations, Nova Scotia Community College (NSCC) serves more than 8,400 full-time, 12,000 part-time, and 5,000 customized training students at one of 13 campuses or via the Internet A recent grant to develop an international business curriculum drove the search for a live eLearning solution to add synchronous technology to asynchronous learning capabilities International business instructors are in the process of recording introductory courses via Elluminate Live! and are expected to also use the tool for other courses as well as for administrative meetings and student orientation Ohio State University Ohio State’s Non-Traditional Doctor of Pharmacy (NTDP), an online professional doctoral degree program for working pharmacists, needed a more reliable, interactive way to interact than WebCT text messaging or Office Hours Live audio chat The university selected Elluminate Live! because of its features that support a classroom orientation, making it very easy for students to interact, collaborate, and work as a team, with or without an instructor In fact, the NTDP received the Excellence in College and University Distance Education National Award from the American Distance Education Consortium for demonstrating an impress impact in reaching a diverse audience Penn State University Penn State’s online MBA program provides distance education programs for more than 23,000 students from all 50 states and 44 countries The university’s challenge was to find a synchronous tool to support its asynchronous, Web-based courses, facilitate small group discussions, and enable faculty to hold tutoring sessions and keep synchronous office hours After reviewing several collaboration software tools, Penn State determined that Elluminate Live! was the most appropriate solution, with its well-developed voice over IP component With Elluminate Live! MBA program faculty can how hold virtual hours, interact with students on assignments, and present justin-time course material to small groups Benefits and Impact of Using Elluminate Live! http://www.elluminate.com “With Elluminate Live! I can create a sense of community for remote students who go through the entire program together My graduate students are enamored with the potential of Elluminate Live! to shape the process by which we learn.” Iris Striedieck Penn State World Campus Page 16 of 26 1-866-388-8674 Sunchild E-Learning Community Sunchild E-Learning Community is an organization dedicated “Traditional school systems are to the academic achievement of the Canadian Aboriginal extremely rigid and automatically community, delivering education via the Internet to First spell failure for most First Nation Nation high school students in both urban and rural areas of kids Elluminate Live! allows for Alberta, Canada Because it is extremely difficult to attract flexibility in the delivery of education experienced, qualified instructors to remote areas, Sunchild that a tradition school does not.” Martin Sacher needed an eLearning model that closely duplicated a regular Sunchild E-Learning Community classroom situation With Elluminate Live! Sunchild provides superbly qualified instructors and a multi-dimensional, flexible environment that suits the learning style of First Nation students As a result, Sunchild has realized an 80% success rate with diploma achievement, a dramatic increase from the 17% graduation rate of the traditional education system Also, since they implemented their eLearning model with Elluminate Live! the community has graduated more students in the last years than in the previous 40 years Tennessee Tech University Serving more than 9.200 students throughout the state, nation, and many other countries, Tennessee Tech wanted to add dynamic interaction to supplement its WebCT eLearning environment Today, the university offers courses that use only WebCT or Elluminate Live! as well as those that use a combination of the two environments The school also uses Elluminate Live! for a course taught in conjunction with Dohto University, its sister institution in Japan, which enables students from both cultures to achieve an unprecedented level of cooperation and interaction Even the university’s president uses Elluminate Live! to teach a leadership course in the distance MBA program University of California College Prep Program “Elluminate Live! is designed with pedagogy in mind Its interface and University of California College Prep (UCCP) Online provides functionality allows UCCP to provide Internet-based college preparatory courses to high school instruction in various ways, including students who otherwise would not be eligible for admission to one-on-one tutoring, group lectures, the University of California and other top universities UCCP information sessions, or just conversing needed an online tool that facilitated communication between with students The tool has been very students and their tutors, mentors, and advocates participating useful to us.” in its CyberMentor Program After extensive analysis, the Rafael Granados organization selected Elluminate Live! as the best option University of California College Prep possible with its whiteboards, chat, voice over IP, and intuitive interface Today, the online school’s cybermentors use Elluminate Live! to help students improve overall performance and achieve higher grades Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 17 of 26 1-866-388-8674 Enhance Professional Development With Elluminate Live! you can offer opportunities for instructor collaboration and professional development Have remote experts address your staff to keep them up-to-date on new technologies, policies, strategies, and teaching methodologies Prepare recorded sessions that instructors can play back later Your teachers will use their time more effectively, attending sessions without traveling Client Case Studies New York Institute of Technology and New York State Teacher Centers While NYIT was looking for a tool that engage more students in the learning process, the NYS Teacher Centers wanted to deliver online courses for instructors The answer for both organizations was Elluminate Live! And because it doesn’t require a long learning curve, the product became a useful and popular tool in just months For the teacher centers, the real-time eLearning environment provides both technological and emotional support for instructors, and at NYIT, Elluminate Live! is used for classes, mentoring, and tutorials for applications training and academic work You could say it’s the multi-purpose, Swiss Army Knife of the virtual classroom Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 18 of 26 1-866-388-8674 Build Users Communities Nothing enhances learning better than peer-based discussions and mentoring With Elluminate Live! students can collaborate on projects, perform peer mentoring, and create a student community to discuss a variety of topics Client Case Studies ArchNet Developed at the MIT School of Architecture, ArchNet is a global online community for architects, planners, urban designers, landscape architects, and scholars with a special focus on the Islamic world Five design schools from around the world participated in an ArchNet design competition, using Elluminate Live! to share information and work together The competition included a series of lectures recorded via Elluminate Live! as well as daily sessions during which students presented ideas and received critiques At the end of the competition, the schools presented their final designs using Elluminate Live! in the last phase of what was truly a global collaboration FableVision FableVision CEO and acclaimed author Peter H Reynolds believes that technology, media, and storytelling combined are great tools to engage all children, especially those who don’t feel plugged into school That’s why a key part of his mission is to reach as many students as possible while juggling numerous creative projects in his FableVision studio Elluminate Live! offers a flexible environment where Reynolds can just that as well as a wide variety of features that facilitate authentic learning for children worldwide For Reynolds, technology, like Elluminate Live! is part of the answer, providing the means to migrate powerful ideas in powerful ways Sloan Consortium An association of 700 institutions and organization of higher education engaged in online learning, Sloan Consortium wanted to add synchronous interactivity to its asynchronous online research workshops, hoping to attract a wider audience, nationally and internationally Sloan-C selected Elluminate Live! because of its Web-based technology, easy implementation, and short learning curve The blended environment worked well for the workshop’s 369 attendees, who participated from 44 states and countries Sloan-C is planning a similar workshop using Elluminate Live! with 430 people already on a waiting list University of Iowa With the objective of expanding interaction and collaboration on a global level, the University of Iowa (UI) selected Elluminate Live! to facilitate international occupational and environmental health training and research with countries in Central and Eastern Europe, many of which have slow and unreliable Internet connections With Elluminate Live! Collaborator countries can participate fully in sessions regardless of their location and create recordings that can be used worldwide to address common environmental problems In addition, the UI College of Business will use Elluminate Live! to enhance its statewide MBA program and offer an Executive MBA Program in Hong Kong Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 19 of 26 1-866-388-8674 University of Pittsburgh Center for Injury Research & Control University of Pittsburgh Center for Injury Research & Control (CIRCL) realized the need for a multi-purpose Web collaborative tool for teaching within and outside the university and for collaboration with colleagues on a local, national, and international level After an extensive period of analysis of existing research and careful product comparisons, the organization selected Elluminate Live! for its attractive price, high-quality voice over IP, crisp user interface, and the ability to archive recorded lectures, classes, and seminars Using Elluminate Live! CIRCL now reaches a wider audience, providing blended classes for onsite and remote audiences and enabling participants to focus on collaboration for frank, instantaneous, high-quality interaction Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 20 of 26 1-866-388-8674 Leverage Limited Teaching Resources Teach across physical boundaries Are there too few students to justify a class at one of your campuses? No problem! Use Elluminate Live! to broadcast the class being taught in one campus to remote students at other campuses, schools, or around the world Client Case Studies Stockton City Learning Centre Part of the British Department for Education and Skills Excellence in Cities program, the Stockton City Learning Centre (CLC) helps improve educational standards in inner city areas throughout the country The Stockton CLC supports 64 primary schools and 14 secondary schools, for a total of more than 25,000 students The organization was looking to expand innovatively to engage and empower students, providing opportunities they might not otherwise have One way to that was to add real-time interaction to online learning activities The answer was Elluminate Live! Today, Stockton CLC has increased its original 25 Elluminate Live! seats to 500 and is in the process of rolling out the live eLearning solution to all the schools in the area The organization provides evening homework drop-in sessions and opened an online Virtual Learning Environment (VLE) for anywhere, anytime learning with live and recorded lessons used as standalone sessions or as part of a course Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 21 of 26 1-866-388-8674 Meetings/Operations Elluminate Live! provides an enhanced meeting environment with voice over the Internet that eliminates long-distance and teleconferencing charges and reduces travel costs With the proliferation of multi-campus institutions with satellite campuses and with rising travel costs with fuel price increases, the advantages of virtual live meeting technology becomes more advantages, especially in tight state budget climates Many institutions are using web conferencing for executive council and committee meetings “Once we started using Elluminate Live!, our meetings immediately became shorter and more productive.” Margaret Jesse University of Iowa Tippe School of Business For example,  CSU Northridge held a recent meeting of the Provost’s Council, which includes all the Deans of the school, in Elluminate and there are plans to hold meetings for all the Provosts intracampus remotely using Elluminate  The University of Hawaii used Elluminate for a meeting that regularly required faculty and students to travel to Oahu for a half-day meeting before school began and then return to the other islands and mainline only to come back later when school started The meeting was held in Elluminate and saved $4,800 in travel costs  Leading executives (principals, etc.) from LA Unified School District would meet in downtown LA for executive meetings that would only take 1-2 hours Many school executives would travel ½ hours each way, with work traffic, or hours roundtrip for these brief meetings An hour meeting was held in Elluminate Live! with multiple moderators remotely, which included a brief presentation from a math/science visualization application The meeting took everyone an hour, saved them massive travel time and expense with rising gas costs, and saved onsite refreshment costs for the meeting as well Benefits:    Common uses:       Significantly decrease teleconferencing and travel costs Increase productivity Improve meeting effectiveness Collaboration/brainstorming/idea sharing Internal meetings Interviews Group projects Collaborative annotation of diagrams and documents Staff and administration meetings Client Case Studies Alberta Online Consortium An advocate for online educators throughout the province, the AOC develops courseware and learning objects, conducts research, and provides professional development for its academic, corporate, government, and foundation members The organization needed a tool that enables collaborative work without traveling to face-to-face meetings Elluminate Live! enables the AOC to facilitate collaboration and project management with team members throughout Canada In addition, the real-time Web conferencing tool helps AOC board members work together efficiently and economically And because Elluminate Live! supports a training construct as well provide a collaborative environment, AOC can also use it to provide professional development for teachers Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 22 of 26 1-866-388-8674 British Columbia Ministry of Education At the British Columbia Ministry of Education, Elluminate Live! is used in two primary ways The Distributed Learning Unit in the ministry’s Information Department uses Elluminate Live! to increase communication, host online meetings, and promote the spirit of eLearning In a 3-month period, the ministry held 44 meetings with a total of over 800 participants, saving a significant amount in travel costs alone In another area, a new electronic student information system is being implemented The implementation team is using Elluminate Live! to train the trainer in 45 districts throughout the province, again saving both the ministry and the districts time and money Illinois Virtual High School Illinois Virtual High School (IVHS) is an Internet educational service that delivers a wide range of school content online to students throughout the state IVHS also offers a virtual meeting service to any organization that conducts statewide meetings for educators For one such meeting, they saved the state of Illinois over $5,000 in travel costs Moreover, the more money they save the state, the more money there is available for education programs Pennsylvania Department of Education and Chester County Educational Agency One of 29 regional educational agencies in the state, the Chester County Intermediate Unit works with the Pennsylvania Department of Education and 12 local school districts that represent over 64,000 students and 6,000 educators Adding interaction to meetings and online learning activities was key for both organizations With Elluminate Live! the organizations eliminated travel costs for attendees and presenters for their Pennsylvania Technology Leadership Academy for school board directors and business managers For the PDE, Elluminate Live! allowed participants in a statewide strategic planning process workgroup to meet even when faced with a sudden snowstorm or two Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 23 of 26 1-866-388-8674 Other Uses Many of Elluminate’s customers continue to use Elluminate in many other ways including online clubs/communities, parent sessions, academic counseling and many more More detailed examples include:  Training: Many of Elluminate’s customers use Elluminate Live! for remote training for departments (ex HR policies), LMS (learning management systems), software version rollouts, ERP (PeopleSoft, Oracle, SCT, Datatel) and many more All the advantages of saving travel cost and time through remote virtual meetings are realized with synchronous online training  Research: Many universities and graduate programs use synchronous learning for sharing research drafts and papers within multi-campus institutions and between other institutions, bringing in subject matter experts Sharing Word, Excel, PowerPoint, PDF’s, electronic manuals, technical material, CAD, scientific apps (Mathematica), etc.— whatever is on their desktop, with associates is a huge facilitator or research, making remote meetings more effective than mere phone, email or video conferencing  IT Helpdesk: Elluminate’s ability to take over the desktop to train also provides an extremely robust, fast, efficient IT Helpdesk tool that can be recorded to provide an audit trail of desktop configuration changes made As software releases are rolled out, it is easy for IT to train new users remotely who need additional assistance on certain screens, by directly viewing their screen, taking over their desktop, and showing them how to something, instead of asking “what’s on your screen now, and hit this icon…”  eLibrary: Sharing of eLibrary research for collaborative distribution of web links for mutual projects with remote students, faculty, etc provides a terrific medium for group work Virtual library reference desks is another valuable use of Elluminate Live! The ability to conduct Web Tours in Elluminate Live! and navigate within each URL by all participants, provides a great research tool for group projects Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 24 of 26 1-866-388-8674 Return on Investment Most of this document has outlined the academic benefits of using Elluminate There are also significant hard dollar savings and revenue that can be achieved using Elluminate Here are some examples: Revenue Generating Synchronous products add significantly to the learning experience as outlined in earlier examples Specifically, studies have shown that the addition of synchronous elements to a distance learning program significantly increases student retention and course completion rates Increased course completion rates translate to increased revenues Additionally, a technology fee can be extended to students for courses that use synchronous software as part of their curriculum This fee can be charged and purchased at the school book store Cost Savings Staff meetings, professional development courses, and office hours are examples of meetings that can be done using Elluminate saving travel and teleconferencing costs For each monthly conference call of 20 people that you replace with Elluminate, you would save over $2,000 per year! And that does not include any meetings that require travel The cost savings add up very fast Charged Tutoring Elluminate can be used as a cost effective way to establish a billable tutoring service for students Some programs, like UCCP (Univ of CA College Prep Program) charge for tutoring using Elluminate, and receive a return on their initial technology software investment Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 25 of 26 1-866-388-8674 Conclusion Just as significant as the hard dollar returns a software technology can provide, is the value on investment that tracks the personal satisfaction of the users Any solution that can excite learning, participation, collaboration and responsiveness with students, faculty and staff has tremendous value to school district, college or university A recent survey of an leading Learning Management System conference asked it’s customers what percentage of their user group would be adding live, synchronous eLearning solutions in the next year and heard 50%!! Evidentially, the value of this solution is being seen by the sweeping movement toward virtual distance learning and web conferencing There is a contagious discovery of how remote learning can transform distance into a virtual onsite experience, that is transforming how we learn For more information about Elluminate, please visit http://www.elluminate.com Benefits and Impact of Using Elluminate Live! http://www.elluminate.com Page 26 of 26 1-866-388-8674 ... and achieve higher grades Benefits and Impact of Using Elluminate Live! http://www .elluminate. com Page 17 of 26 1-866-388-8674 Enhance Professional Development With Elluminate Live! you can offer... models Benefits and Impact of Using Elluminate Live! http://www .elluminate. com Page of 26 1-866-388-8674 Elluminate Live! Overview Elluminate Live! is the interactive, live eLearning and web... Communities  Meetings/Operations Benefits and Impact of Using Elluminate Live! http://www .elluminate. com Page 10 of 26 1-866-388-8674 Expand and Enhance the Classroom Elluminate Live! enables academic