MHA Internship Guidelines rev spring 20-1

GUIDELINES AND INFORMATION CPH 688 – INTERNSHIP IN HEALTHCARE MANAGEMENT ACADEMIC YEAR 2019 – 2020 REV 01/19 INTRODUCTION Managerial experience in a healthcare setting is an essential component of the health administration educational process An administrative internship, also referred to as the internship, provides the student with the opportunity to put into practice the knowledge and skills learned in the classroom in healthcare organizations under the guidance of a senior healthcare administrator with faculty oversight This sharing of educational responsibility between the professional school and experienced healthcare administrators is necessary to obtain high-quality professional education This is particularly true when the education requires the acquisition of operational competencies and an understanding of the corporate culture through real-life experiences in healthcare organizations outside the classroom A positive management experience does not happen by chance, but has to be carefully planned and implemented It requires active commitment to the concept of the internship on the part of the faculty, preceptors/sites, and students The best experience is achieved through the efforts of all concerned The purpose of this manual is to provide faculty, students, preceptors and other interested parties a handbook that will serve as a reference on policies, guidelines, and academic documents pertaining to the Health Administration Internship Individuals desiring more information about the internship should contact the MHA Program at (859) 218-2012 or email martha.riddell@uky.edu ACCREDITATION The University of Kentucky MHA Program is accredited by the Commission on Accreditation of Healthcare Management Education (CAHME) Table of Contents I Purpose II Who is Required to take the Internship III Internship Options IV CPH 688 Orientation Session & Seminars V Student’s Expectation of the Internship VI Internship Selection and Placement VII Academic Component VIII Learning Contract IX Compensation X Selection and Role of the Preceptor 10 XI Academic File 11 XII Grade Assignment 12 XIII Confidentiality and Human Subjects 12 XIV Questions and Answers 12 XV Resume Writing 14 XVI Interviewing 15 Appendix A – Petition for Substitution of Project for Internship 17 Appendix B – MHA Internship Sites 18 Appendix C – Internship Learning Contract 19 Appendix D – Student Evaluation of Internship Appendix E – Preceptor Assessment I Purpose The Internship in Healthcare Administration (CPH 688) provides students with experience in and exposure to the administrative complexities of health organizations prior to completion of the MHA program The internship goal is to place students in a dynamic environment working daily with senior administrators on healthcare issues The students must be in a position to observe the formal and informal process of analysis, decision making and implementation and have the opportunity to enhance professional competencies and administrative skills Equally important is the opportunity afforded students to start building their professional career and network The preceptor becomes a valuable resource for a job reference, introductions to other senior administrators, and knowledge of positions that are available within the organization and in other organizations The student will, through the completion of the internship experience: Learn the basic elements of professional behavior in the managerial setting Develop knowledge, competencies and skills in a particular area of management Critically evaluate the application of basic principles from the core curriculum to an actual operating institution Experience or observe from close at hand the nature and process of general management including: a Line responsibility and reporting; b Administrative support centers to operations; c Orchestration of activities to achieve organizational objectives; d Personnel management and communications; e Financial management – planning, budgeting and reporting; f Role and functions of committees, such as the Board of Directors, medical staff, review boards and budget, and g Approaches to quality improvement Demonstrate the ability to apply information learned in coursework to actual organizational problems Complete at least one work product that illustrates the application of classroom material to the healthcare environment and describe that integration Discuss their log of activities illustrating the ability to use knowledge and skills to solve problems in the healthcare setting Obtain an experience that will help the student evaluate career choices Begin building a professional network and references for job searches The MHA program has identified competencies critical to the successful healthcare administrator The specific competencies addressed by CPH 688 along with the course objectives are outlined below: Competencies Course Objectives Demonstrate commitment to objective selfassessment and development that will foster resilience and on-going professional growth [23, (P)]  Evaluate and demonstrate personal and professional insights regarding key managerial/administrative skills and professional competencies Secondary Competencies: Propose directions and approaches beyond the status quo and formulate solutions that are both creative and pragmatic [12, (S)]  Understand and analyze the different roles and challenges of management/leadership Explore application of theory learned in MHA classes to problem-solving in the health administration practice setting Practice and improve interpersonal and group skills in multi-disciplinary teams Collaborate effectively in diverse multidisciplinary groups, both large and small [1, (S)] Speak and write in a clear, logical, and grammatical manner in formal and informal situations [2, (S)] Synthesize pertinent concepts and principles of leadership and apply them in addressing organizational issues [19, (S)] Distinguish the respective roles of governance, management, and clinical staff in healthcare organizations, including multilevel health systems [14, (S)] Apply critical thinking skills and employ systematic, analytical approaches in decision making [11, (S)] II Who is required to complete an Internship?   Candidates for the MHA degree complete an administrative Internship Students enroll in the internship course, CPH 688, after the equivalent of the first year of course work is completed The exact nature of the administrative Internship will vary as a function of the student’s background and experience Internships will be 400 hours in length, the equivalent of 10 weeks full-time employment, for full-time students These 400 hours can be completed during a summer between semesters, part-time during a semester, or even spread over a longer period of months III Internship Options A Students with no previous administrative experience in a healthcare setting will normally complete the administrative internship during the summer between their first and second years in the program Summer Internships typically entail 10 weeks of fulltime effort in a single healthcare setting with a senior administrator, but other arrangements are possible B Students with clinical or healthcare experience, but who have no (or limited) administrative experience in a healthcare setting also complete an administrative internship Since most clinicians and healthcare employees continue to work while enrolled in the MHA program, they will be encouraged to develop a part-time (episodic) administrative Internship within their own organization This approach to the administrative Internship requires the student to identify and work with a senior administrator in a context that is different from their current position The exact nature of the activities is negotiated among the student, the preceptor, and the faculty advisor but focuses on administrative experiences usually outside the department or division where the student currently works Our experience to date indicates that organizations are willing to facilitate appropriate kinds of administrative experiences for clinicians and employees in their employ C Students who have had significant senior level administrative experience in a healthcare setting may complete an administrative project rather than an Administrative Internship Significant experience is generally defined as multiple years of supervisory and/or budgetary responsibility Instead, such students will be required to submit a report describing the analysis of a substantial administrative issue in their (or other) healthcare setting Students need to request a waiver of the Internship in writing from the MHA Program Director This is done by submitting the form in Appendix A – Petition for Substitution of Project for Internship IV CPH 688 Orientation Session & Seminars At the beginning of the semester, the MHA Program Director will hold an orientation about the administrative internship The Program Director will discuss the philosophy of the internship program, compensation issues, resume building, interviewing skills, and describe ways to help you achieve your goals and maximize the benefits of your internship through networking Students will be required to complete and submit a self-assessment instrument based on the MHA program competencies This self-assessment instrument will be used to help determine the organization, preceptor, and specific learning objectives of the internship Students are also required to participate in scheduled topical seminars during the academic year in preparation for the internship The MHA Program Director will assist MHA students with career counseling and with determining what placement might be most suitable given the career goals of each student V The Student’s Expectations of the Internship Prior to initiation of the site selection process, students should delineate the professional goals and learning objectives for their Internship that support their specific career goals The professional goals should be shared with the CPH 688 faculty and the graduate coordinator to facilitate selecting the best possible internship The student should consider the following areas for writing the goals: Competencies and Skills Development: As noted, students will be required to complete and submit a self-assessment instrument based on the MHA program competencies This self-assessment instrument will be used to help determine the organization, preceptor, and specific learning objectives of the internship Career Exploration: Learning more about responsibilities and functions in your field of interest through first-hand observation of the daily routine of professionals; direct involvement in the types of work involved; knowledge of job opportunities that might be available; and familiarity with occupational literature and organizations Environmental Exploration: Learning more about a particular work environment, culture and atmosphere and understanding an organization’s expectations and values regarding your profession Professional Development: Learning more about the knowledge and skills that are essential for success and upward mobility in your profession; and identifying the resources available to support your career aspirations Other: Personal goals, which may or may not be explicitly stated in your plan, that are important considerations for you VI Internship Selection and Placement Each student is ultimately responsible for finding a suitable internship placement The CPH 688 faculty, the MHA Program Director, and the graduate coordinator are available to help the student in carrying out this responsibility The CPH 688 faculty will meet with each student to discuss the student’s self-assessment and internship goals The CPH 688 faculty will share organizations with internship opportunities and students will express interest in an opportunity by submitting their resume via email to the designated individual Resumes of interested students will be reviewed by the faculty member and forwarded to the healthcare organization Each organization will determine their method of interviewing and/or selecting a student intern for their internship In most cases, all resumes will be forwarded to the organization; however the faculty member may review applications based on knowledge of the student and the organization in determining a quality experience for both parties, review resumes based on selection criteria of the organization, or be asked by the organization to refer a set number of resumes The CPH 688 faculty will also assist students with initiating contacts in healthcare organizations of particular interest to the student See Appendix B for a listing of recent placements Students are also encouraged to seek out second year students who have had an internship and ask questions about a specific experience or opportunities If a student is interested in a specific organization for the internship, the student should make sure that the healthcare organization: a Is accredited, licensed and in good standing to provide an array of health services, b Expresses a genuine interest in participating in the Internship as a professional and community responsibility, c Has one or more on-going programs which provide the needed learning opportunities in health administration pertaining to the student’s career goals, d Has competent senior staff who are interested in ensuring that the student learns as much as possible while placed in the organization, and in providing assistance and guidance whenever appropriate; e Provides the necessary support to the student, such as a desk, supplies, travel, administrative support, and the like, to facilitate the completion of any tasks which the student will be assigned as part of the Internship Information on the healthcare organization should be shared with the CPH 688 faculty who will review the information, talk with the potential preceptor, facilitate completion of UK educational agreements, and approve/disapprove the internship placement VII Academic Component In addition to the experiential aspects of the internship, there is an academic component that is directed by the designated faculty The academic component consists of the following elements  A learning contract that identifies the administrative tasks and projects that the student will work on during the Internship  A log in which students describe events and activities in their internship that relate to course work  Students’ reports (written and verbal presentations) on their internship projects for which they are responsible (in total or partly)  The preceptor’s assessment of the student’s competencies at the conclusion of the experience After completing the Administrative Internship, students evaluate their experiences (see Appendix F) This evaluation is used to provide feedback to the host organization and to identify settings that not provide adequate learning experiences for our students Based upon the information provided above, the CPH 688 faculty assigns a letter grade based on the CPH 688 syllabus Students will not receive a grade in the course until the student self-assessment of competencies and elements of the internship deliverables checklist have been completed and reviewed by the CPH 688 faculty and placed in the student’s file VIII The Learning Contract The goal of the learning contract is to make sure that the student is working with a senior administrator in the organization and that the tasks reflect an interaction and level of skill consistent with the MHA program Each student is to complete the Internship Learning Contract before the first day of the internship (See Appendix D) The contract is used to focus the student’s academic and experiential objectives Once the student has developed the learning contract, it must be discussed with and approved by the CPH 688 faculty Once all parties (student, preceptor, and academic faculty advisor) have signed the learning contract, the original is placed in the student’s internship file  Consideration should be given to the utilization of all available and appropriate opportunities that reflect participation in the management processes and decision making  If possible, dates should be attached to these activities IX  Activities should be oriented toward increasing one’s competencies in health administration  It is desirable for the faculty to identify a challenging specific task or tasks that can be accomplished within the time allotted  Students should, as much as possible, share the internship experiences with the faculty as opportunities for self-advocacy, examination of values and issues, and increased selfawareness  A scholarly “product” (report, manual, paper, analysis, etc.) may be required When agreement is reached regarding that expectation by the faculty and the preceptor, it should be noted and explained in the learning contract The faculty will work with the student throughout the internship to determine if any of the projects can be expanded into a capstone project Compensation Not all of the internship opportunities provide financial compensation to the student The MHA program does not require a healthcare organization offering an internship to pay its interns It is the student’s responsibility to decide whether or not compensation is necessary In some cases, the student chooses between a more desirable internship without compensation and a less desirable internship with compensation The issue of compensation should be addressed during the initial interview or shortly thereafter The College of Public Health believes that students should receive compensation for their work, but recognizes economic constraints in the current environment Recent hourly compensation has ranged from $10-$12 per hour to more than $20 per hour This places the student’s relationship in a more firmly defined employer-employee setting For internships outside of the Lexington area, the student should inquire if compensation includes room and board or travel expenses to and from work, which should be determined clearly at the beginning of the Internship X Selection and Role of the Preceptor Preceptors are critical to the Administrative Internship The quality of their commitment, interest, and efforts has tremendous influence on the outcome of the student’s experiences 10 Therefore, a preceptor’s active role in the internship is essential and the most important criteria for selecting the Internship The role of preceptor involves a dual set of responsibilities On the one hand, preceptors are the instructor/mentor who plan and provide meaningful learning experiences for the student with sincere commitment-, and enthusiasm On the other hand, the preceptor is also a responsible official in the organization, and ensures that the student is aware of the various “do’s” and “don’ts” of the organization and that the student fully abides by them This includes confidentiality of information and the appropriate exercise of limited authority given to the student When proposing a preceptor, the student should look for a healthcare administrator who: a accepts the preceptor’s role as a professional obligation and as an opportunity to teach; b holds a senior level position with line or department authority within the organization and the ability to assign duties and necessary resources to the student, as well as to facilitate communication with others as appropriate; c is professionally qualified to meet the needs of the student; d is able to devote sufficient time to Internship activities, including planning, supervision, and evaluation; e is amenable to working and interacting with the faculty advisor In the case of students already employed in the organization, the preceptor should not be the student’s immediate supervisor The CPH 688 faculty should be informed of the proposed preceptor as early as possible so the CPH 688 faculty and MHA Program Director can review the preceptor’s credentials and discuss the preceptor responsibilities All preceptors complete the Preceptor Appointment Form which is reviewed and approved by the College of Public Health prior to finalization of the internship The preceptors’ responsibilities include:  Understanding the MHA Program’s philosophy, policies, and procedures pertaining to the Internship;  Taking a proactive posture in all matters pertaining to the Internship, including offering their organization for the Internship, identifying suitable projects and other learning opportunities for students, and reinforcing the ethical imperatives for administrators in healthcare organizations; 11 XI  Working with the faculty advisor and Director of Graduate Studies to finalize selection of the students’ Internship placement and finalize a learning contract;  Maintaining active supervision and communication with the student to direct and monitor Internship activities;  Engage the student in discussing moral and ethical dilemmas associated with the organization and personal decision making;  Conducting themselves as health administration role models;  Advising the student concerning the treatment of confidential matters;  Providing an evaluation of the student’s performance at the completion of the student’s Internship  Providing constructive feedback to the student, the faculty and the MHA Program Director about any deficiencies in the MHA program and/or the students’ knowledge, technical skills and interpersonal skills so that improvements can be made by both parties Internship File The student and the faculty are responsible for making sure that all materials required by the MHA program are retained in the student’s internship file This includes the following materials listed on the Internship Deliverable Checklist, including but not limited to: The students self-assessment, The learning contract signed by all parties, The log of journal of activities which includes notes on critical events, meetings attended, and personnel observations in the context of the program or the student’s professional knowledge and skills, Memos, issue analyses, papers or reports written by the student during the internship, as applicable, The preceptors assessment of student competencies, The student’s evaluation of the internship 12 XII Grade Assignment Grades are assigned for the entire experience by the CPH 688 faculty at the completion of the internship period as a letter grade The internship is a formal degree requirement; therefore, performance is evaluated with the same rigor as is customary for classroom activities In assigning the grade, the CPH faculty will consider the log of activities, papers and projects, the assessment of the student’s competencies performance by the preceptor, the internship showcase presentation, and the evaluation report prepared by the student in the context of the learning objectives The final grade may further consider other factors not reflected in these documents Please refer to the CPH 688 syllabus for additional grading details XIII Confidentiality and Human Subjects When working and collecting data in the organization, students must make every effort not to collect, report, verbally share and write any information the senior executive officials deem to be proprietary and confidential to the organization’s strategic position or infringement of HIPAA regulations without their express permission The student must make every effort to determine the confidentiality and proprietary nature of any project, conversations or meetings that he/she participates in When in doubt, the student should always seek to protect and treat the organizations information as proprietary and confidential In the event a student collects data involving patients in the organization, the student must seek the approval of the Institutional Review Board (IRB) of that organization along with approval by the University of Kentucky IRB before collecting any data The student must follow the organizations policy in respect for patient privacy XIV Questions and Answers  QUESTION: WHAT IS THE MINIMUM NUMBER OF HOURS I AM REQUIRED TO WORK EACH WEEK? Answer: There is no minimum Some students elect to work only hours per week The only requirement is that the number of hours spent working in the organization totals 400 and the hours per week must be sufficient to ensure continuity in the internship experience (in the judgment of the CPH 688 faculty) It could take 10 weeks or 10 months to work a total of 400 hours  QUESTION: WHO SETS MY HOURS? Answer: You - in consultation with your preceptor 13  QUESTION: DO I HAVE TO REGISTER FOR CPH 688 DURING THE SAME TERM THAT I DO MY INTERNSHIP? Answer: You must be enrolled in CPH 688 and complete the academic portion of the course prior to the beginning of the internship experience If you anticipate completing an internship during the summer, you must be enrolled in CPH 688 in the spring to complete the academic requirements prior to the internship CPH 688 is generally offered in the spring semester  QUESTION: HOW DO I CHOOSE MY FACULTY ADVISOR? Answer: The CPH 688 faculty and/or the MHA Program Director may work with you to identify the faculty member who has expertise in the healthcare organization and administrative assignment of the internship In most cases, the CPH 688 faculty will serve as your internship advisor However, there are several faculty members who may have expertise in areas that may be related to your interests and/or organization After discussion with the CPH 688 faculty, you may be directed to approach one of these faculty members and ask if s/he would be willing to serve as a faculty advisor  QUESTION: WHY IS THE FACULTY ADVISOR INVOLVED? Answer: First, it is advantageous for faculty to be involved in the internship program In some cases, a faculty member may be working with a healthcare organization and assist with internship placement and projects They are a valuable resource Professional expertise and advice is available when requested On many occasions faculty have provided helpful assistance to the organizations The internship program is thus one important way the university serves the community  QUESTION: WHAT IF I DO NOT LIKE MY INTERNSHIP PLACEMENT? Answer: Call the CPH 688 faculty, your faculty advisor, or the MHA Program Director  QUESTION: CAN I DO MY INTERNSHIP IN MORE THAN ONE ORGANIZATION? Answer: Only with extenuating circumstances It takes time for a student to learn about an organization and feel comfortable working there  QUESTION: I AM HAVING TROUBLE GETTING MY LEARNING CONTRACT COMPLETED AND TURNED IN TO THE COLLEGE OF PUBLIC HEALTH CAN I WAIT TO TURN IN MY CONTRACT UNTIL THE END OF MY INTERNSHIP? Answer: The learning contract is due prior to the actual start of the internship In rare occasions and only with prior approval, the CPH 688 faculty may extend this deadline through the first week of the internship It is your contract with the internship organization 14 that clarifies what your organizations preceptor expects of you The CPH 688 faculty also signs the contract XV Resume Writing Each MHA student constructs a resume prior to seeking an internship placement Materials on resume writing and interviewing are available in the College of Public Health and the University’s Career Counseling Center located in the James W Stuckert Career Center The Graduate Coordinator is also available to critique resumes Some additional comments on various sections of a resume appear below: CAREER GOALS: Even though a precise career goal is not possible, it is helpful to the organization to know the type of learning you would like Statements about types of organization or management responsibility, type of issues or problems you want to solve can be instructive to the preceptor and faculty advisor In the EDUCATION section, in reverse chronological order, list first, Master of Health Administration Degree (anticipated 20 ) Include institutions attended, location, inclusive dates, degree received or to be received, academic major(s) an area(s) of concentration; In WORK EXPERIENCE, in reverse chronological order include paying jobs, research studies, special projects, other internships, cooperative education programs, teaching and/or research assistantships, etc Include a short, highly descriptive statement of functions, responsibilities, and accomplishments; Under AWARDS AND ACTIVITIES include academic honors, scholarships, Dean’s List, student activities If your AWARDS AND ACTIVITIES section is short, you might want to substitute one of the following categories, or they can be used in addition to AWARDS AND ACTIVITIES If you have been out of school for several years and/or have not been employed recently, you might want to include a section on your involvement in COMMUNITY ACTIVITIES, particularly if you assumed leadership responsibilities If you have ever served in the MILITARY, include branch, inclusive dates of active duty, discharge rank, brief description of duties, secret or military clearance and dates If you have published articles, book chapters, etc., include them in a PUBLICATIONS section Include all bibliographic citations If you belong to any professional organizations, include a PROFESSIONAL MEMBERSHIP section If you are a member of a professional organization which is not readily identified, you might want to include a brief, concise description of the organization Include any responsibilities or leadership roles you’ve assumed 15 Include a SKILLS AND ABILITIES section This section should contain short, concise statements about skills/abilities which you have developed through various non-paying work experiences, i.e., volunteer work, teaching, coaching, political work, etc While it is not advisable to name the organization, you can include a brief description of the skills learned Areas to highlight are artistic and creative abilities, bilingual ability, and/or managerial, analytical, problem-solving, public relations, leadership and supervisory skills REFERENCES AVAILABLE UPON REQUEST is the last item on the resume If you decide to use it, be sure that you have several (usually three) persons who have agreed to speak positively to your character, work traits and abilities Make certain that you have their full cooperation before listing them as references; Students who lack substantial work experience might want to include a short declaration of their career goals This might include a statement about what type of work the student is interested in, as well as agency description (i.e., local, state, federal, etc.), and the skills which the intern hopes to develop through the placement XVI Interviewing At some point in the process of securing an internship placement, the student will participate in an interview Even though much of the groundwork will have been accomplished in advance, the interview is the opportunity to sell yourself to the preceptor You should be assertive but most important, listen to what the preceptor discusses and wants you to This is also the time for you to decide if the relationship will facilitate an excellent learning experience The interview is used for the purpose of evaluation by both parties The preceptor will evaluate the prospective students poise, oral communication skills, appearance, and enthusiasm The student will evaluate the placement by the characteristics of the agency and the interviewer, the specificity with which the preceptor can define the internship placement, and the general atmosphere of the interview The interview between the prospective student and the organization is arranged by the student and /or the organization Either the organization will call the student (as a result of reviewing the resume or speaking to the CPH 688 faculty), or the faculty will inform the student that a specific organization needs an intern and if interested, the student should call and arrange for an interview There are certain interviewing protocols that should be followed: 16  When arranging for the interview, be certain that you note the correct day, time, location of the interview, the identity of the interviewer, and their position in the organization If in doubt about any of these, ask for specific instructions Sometimes this information can be confirmed by speaking with an administrative assistant  Bring an extra resume with you, just in case the interviewer does not already have a copy It also may be helpful to bring along a sample of a written assignment that shows your writing skills to the best advantage This might be an assignment from one of your MHA courses  Maintain formality in the interview situation It is more professional to use titles (Dr., Mr., Ms.) and may be counterproductive to use first names, unless the interviewer insists You must make sure that you dress appropriately It is also important to avoid all verbal and physical mannerisms  Listen carefully before you speak The interviewer is interested in how you can contribute to the organization Speak of your skills, interests and experience in the context of how you can contribute to the organization  Ask questions to clarify and understand what the interviewer is seeking from your services You are there to learn, but you are expected to make a contribution to the organization in return for the opportunity APPENDIX A 17 PETITION FOR SUBSTITUTION OF PROJECT FOR INTERNSHIP [Must be placed in your Internship folder] Master in Health Administration Program University of Kentucky Name _ Address _Phone _ Description of relevant administration experience (attach sheet if extra space is needed) Prospectus of proposed project (attach sheet if extra space is needed) Signature, Faculty Member Grading Project Paper Date Signature, MHA Director of Graduate Studies Date Signature, Student Date Letter Grade _ 18 APPENDIX B MHA Potential Internship Sites Hospitals and Health Systems Saint Joseph Hospital/KentuckyOne Health Baptist Health—Lexington, Richmond, and other locations University of Kentucky HealthCare Office for Value and Innovation in Healthcare Delivery (OVIHD) Kentucky Clinic Kentucky Children’s Hospital Markey Cancer Center Cardinal Hill Rehabilitation Hospital Shriners Hospital for Children Appalachian Regional Hospital System Ephraim McDowell Hospital Norton Kosair Children’s Hospital, Multiple Norton Healthcare locations, Louisville Clark Memorial Hospital, Jeffersonville, IN Frankfort Regional Medical Center Cincinnati Children’s Hospital Medical Center - OH Geisinger Health System-PA Children’s Hospital of Philadelphia- PA Seattle Children’s Hospital- WA CHRISTUS Santa Rosa - TX St Joseph Mercy Health System – MI North Mississippi Medical Center - MS Health Insurance Passport Health Plan Bluegrass Family Health Government Lexington VA Medical Center Lexington-Fayette County Health Dept Physician Groups & PPM Lexington Clinic WhiteHouse Clinic Family Practice Associates Clinical Departments at UK Baptist Physicians Lexington Long Term Care Pine Meadows Nursing Home Thompson Hood Veterans Center Other Long-Term Care Ombudsman Agency of the Bluegrass Bluegrass Regional Mental Health-Mental Retardation Bluegrass Care Navigators 19 APPENDIX C [Original must be placed in your Internship folder] MASTER OF HEALTH ADMINISTRATION PROGRAM Internship Learning Contract Date: _ Student Name: _ Faculty Advisor: _ Placement Organization: _ Placement Department (If applicable): _ Preceptor Name: Title: Address: Street City State Zip code Phone: Email: Beginning Date Ending Date How many hours per week will you be working? Discuss the responsibilities, tasks and activities of your placement What are your particular learning objectives for this placement? 20 List and discuss any projects that you will be involved in during the internship List and discuss committees and/or departments that you will work with during the internship What concerns you have about barriers or problem that may diminish the Internship experience? Describe the criteria that your preceptor will use to evaluate your performance What arrangements have you made for meeting with your faculty advisor? 21 During the CPH 688 sessions, students were asked to complete a self-assessment rating their performance on the MHA competencies You were asked at that time to select 3-4 competencies that you would like to develop and/or apply during your internship Please complete the following grid: A) Identify the three additional competencies that you selected for development and/or application during your CPH 688 internship B) For each identified competency, briefly outline the activities and projects which you anticipate to support your growth and development in the competency MHA Competency _ Student’s Signature Activities/Projects to Support Growth and Development of the Competency Faculty Supervisor _ Organization Supervisor Signature (Print Name) [Original must be placed in your Internship folder] 22 UK College of Public Health Masters in Health Administration STUDENT ORGANIZATION INTERNSHIP DELIVERABLES CHECKSHEET For forms see Internship Guidelines STUDENT SELF-ASSESSMENT COMPLETE IN CPH 688 Class Session STUDENT INTERNSHIP CERTIFICATION REQUIREMENTS SUBMIT TO CANVAS PRECEPTOR FORMS SUBMIT TO CANVAS CONTACT INFORMATION SHEET DUE PRIOR TO START DATE SUBMIT ON CANVAS LEARNING CONTRACT DUE PRIOR TO START DATE SUBMIT FINAL ON CANVAS This document requires student, preceptor and faculty advisor signature Typically students prepare this document with their preceptor and email a first draft to faculty advisor The faculty advisor will review the draft and sends feedback to student The student prints approved contract, signs it, secures a Preceptor signature, and submits to the College of Public Health (via snail mail, scanned as an email, or fax to 859-257-2821) The faculty advisor will sign and place in internship file Bi-WEEKLY LOGS/ JOURNAL SUBMIT ON CANVAS th th You will complete a bi-weekly log/journal due on the 15 and 30 of each month Keeping a daily journal with notes of activities and things learned is highly recommended and will assist with compiling the bi-weekly logs and in preparation for the Internship Showcase You will submit your bi-weekly logs on Canvas to the Internship/Faculty Advisor on the 15th and 30th of the month PROGRESS REPORT SUBMIT ON CANVAS DUE AROUND 150 HOURS SUBMIT TO FACULTY ADVISOR via EMAIL This report is to be completed around the 150 HOUR MARK of your internship and turned into your Faculty Advisor via Canvas and will be kept in your Internship File The progress report should include activities, committees, meetings, projects you have been involved in up to this point Also, include any concerns or questions you have and whether a visit or phone call is preferred for the PROGRESS MEETING PROGRESS MEETING HELD AROUND 200 HOURS Upon receipt of your PROGRESS REPORT, the Faculty Advisor will contact you to schedule a progress meeting This meeting may occur at the internship site, at CPH, or over the telephone STUDENT EVALUATION DUE AFTER COMPLETION OF INTERNSHIP QUALTRICS This evaluation is to be completed by the student following the conclusion of the internship PRECEPTOR EVALUATION DUE AFTER COMPLETION OF INTERNSHIP QUALTRICS This evaluation is to be completed by your Preceptor following the conclusion of the internship Typically students provide the Preceptor with this form You may request the Program Director mail it to your Preceptor INTERNSHIP SHOWCASE and WRITTEN INTERNSHIP SUMMARY SUBMIT ON CANVAS You will be expected to present a PowerPoint presentation on your internship The date and further specifics about this showcase will be given in the fall semester Students unable to participate will need to complete an alternative assignment You will also complete a short written summary of your internship ** THE COURSE WILL BE CONSIDERED AN INCOMPLETE UNTIL ALL DELIVERABLES ARE SUBMITTED ** UK College of Public Health Master in Health Administration Internship Contact Information Sheet (CPH 688) _ STUDENT _ ORGANIZATION & DEPARTMENT _ PRECEPTOR NAME & TITLE _ PRECEPTOR MAILING ADDRESS _ PRECEPTOR PHONE NUMBER _ PRECEPTOR EMAIL ADDRESS Submit at least weeks prior to the start of Internship to: MHA Program Assistant College of Public Health Dept of Health Management and Policy 111 Washington Ave Suite 103 Lexington, KY 40536-0003 Phone: 859-218-4937 Fax: 859-257-2821 24 ... Internship 17 Appendix B – MHA Internship Sites 18 Appendix C – Internship Learning Contract 19 Appendix D – Student Evaluation of Internship Appendix E – Preceptor Assessment I Purpose The Internship. .. on policies, guidelines, and academic documents pertaining to the Health Administration Internship Individuals desiring more information about the internship should contact the MHA Program at... [11, (S)] II Who is required to complete an Internship?   Candidates for the MHA degree complete an administrative Internship Students enroll in the internship course, CPH 688, after the equivalent