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1 STATEMENT OF AUTHORSHIP Except where references made in the text of the end – module assignment, this assignment contains no material published elsewhere or extracted in whole or in part from an assignment which I have submitted or qualified for or been awarded another degree or diploma No other person’s work has been used without due acknowledgements in the end-module assignment This end – module assignment has not been submitted for the evaluation of any other modules or the award of any degree or diploma in other tertiary institutions Ho Chi Minh, April 2020 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com Statement of Authorship Table of content Chapter One: INTRODUCTION 7Ps Chapter Two: HUMANCE RESOURCES Chapter Three: FINANCIAL DETAIL LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com Chapter One: Introduction 7Ps 1.1 Product: The event was planned to create networking opportunities with students in Foreign Trade University This is a great opportunity for them to develop relationships and have a chance to have fun and entertainment after a while After surveying students at the school in general, Van Thanh is the venue for the event There are reasons: - The majority of students prefer indoor activities using up to 85% because they are afraid that when the event takes place outdoors, the likelihood of them having problems with the weather is very high That way, they will interrupt the party, even cancel the party - The location in Van Thanh is quite close to the school (about 2.3km apart) During the event, students can still easily find it Enough area to accommodate more than 500 people: Due to the limit on the number of students consulted about 800 participants, we expect more than 500 people to participate Van Thanh has a diverse Western European cuisine, but most students want to enjoy fast food and cold water because they wish that the fare may not be high so that they can still participate in this event Besides, they want to save time on eating and drinking so that they can participate in less activities while attending the event 1.2 Place Van Thanh is one of the great places to hold a party The distance between Foreign Trade University and Van Thanh is about 2.3km, which helps students move to attend the event in a short time and Van Thanh is an ecotourism place, so it is the right choice to organize this place Students can relax after a period of stressful and stressful study Airy space with beautiful views will allow students to relax and enjoy Moreover, the ticket price of this place is also free, so students only need to pay for the party ticket and besides, there is no extra fee 1.3 Price This event is intended for students to attend but students not have too much money to participate in a large-scale party Therefore, we should design this event as economically as possible while still ensuring the quality of the event During the event, the activities aimed at entertaining students are free, and for the event, they can pay about 100,000 Therefore, we propose a maximum fare of 150,000 This is an affordable fee for students to attend the party and is the budget to organize the party and enough manpower to meet the student's needs Alternatively, promotional prices can be used to attract students 1.4 Promotion In the era of technology development, we can use applications such as Facebook, Instagram, Twitter, The reason for choosing this way to promote is because most people use social networks a lot, LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com especially students We can contact the media club, Foreign Trade University fan page to promote widely Besides, we use mini-games with hashtags to promote shares, interactions to stimulate people's curiosity Also, posts on remaining tickets, event countdowns, photos of the event, photos of new guests, program content to engage people 1.5 People Administrator Role - Project department - Humance resources - External relations - Technical - Secure - Waiter MC - Head to work assignment and control work progress Know up ideas, detailed and reasonable plans for the event Responsible for the job know human resource management plan to recruit collaborators responsible for the job create a plan to invite sponsors, MC, singer, performance group, guest for event Know how to use light, sounds, led,… Arrange to stage Written and Verbal Communication Interpersonal Skills Surveillance Skills Dependability Emotional Control Professionalism Reporting Skills Patrolling Verbal communication Customer service Resolve conflict Teamwork Persistence High energy Thoroughness Professionalism Physical Strength Be highly confident at public speaking Understand how to handle a microphone and have an understanding of PA systems Be a skilled motivator of guests Be able to make adaptations on the fly External X Internal X X X X X X X X LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com - Be able to memorise the running order of the show or event, which can be long and highly complex Have a capacity to be professional at all times Manage schedule to be on time and carry oneself in a very presentable and amicable way 1.6 Process Time 17:00 – 18:00 Content Check in Stable location for guests Staff Human resources (Receptionist, volunteers,…) 18:00 – 18:30 18:30 – 19:00 19:00 – 19:15 MC MC Dancers 20:10 – 20:20 Warm up game Open ceremony Dance performance Introduce delegates and sponsors Opening remarks from the head of the orgininzing committee Game Announce the result of King and Queen contest King and queen 20:20 – 21:30 Dance + eat MC 21:30 – 21:45 21:45 – 22:00 22:00 – 23:00 After 23:00 Mini game Singers Chill Check out MC Celeb DJ 19:15 – 19:30 19:30 – 19:45 19:45 – 20:00 20:00 – 20:10 Note Check information, guide guests to enter the event area Match words Happiest day MC Present flowers MC MC MC Present gifts Based on the fanpage MC Present gifts and crown King and Queen dance before everyone dance and eat Lucky number Love story Everyone leave the event 1.7 Physical evidence The event is designed according to a European vintage concept, with this style will help students feel new Attendees will feel that they are entering a new world, and everyone will be turned into a princess LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com and a prince This helps people feel left behind in life to relax and relax Besides, this unique concept event will attract more students and the event will be more successful Banquet Hall: If you book early in the lobby, you can get a 10% discount, estimated at million VND Decoration: The “Cam Chuong” restaurant has basic concept decorations, fake flowers for the stage, tablecloths, tables, and chairs Chapter Two: Humance resources 2.1 Humance resources requirements No Staff Waiter Working time day Requirements - Secure day - MC day - Project Department months - Must be of legal age to serve alcoholic beverages Must have clear written and verbal communication skills Must have the physical abilities to carry out the functions of the job description Must be able to carry food and beverages Must be able to work in a team environment Ability to comprehend and communicate in fluent English Knowledge of Security Operations and Procedure Knowledge of Basic Security and Fire Inspection Procedures Have to good health Be on time and appear highly presentable Understand the running order, component times and memorise most of the script Have MC certificate Have knowledge about organize event Have Event certificate Amount Why 24 -2 receptionists to pick up guests and control tickets -20 staff members served during the event -2 people inaugurated to give gifts 10 -3 security guards keep the car in the parking lot -7 guards in the event area -2 MCs to host the event 12 -1 leader to plan the timeline -1 leader to LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com Humance Resources months - External Relations months - Technical week - Have many experience for recruitment Have event certificate 17 Know to communicate skill Have event certificate Have experience to handle many problems during use technical Have event certificate plan content -6 staffs to a joint plan under the guidance of leaders -4 volunteers -1 leader plans to -2 staff to recruit volunteer - 10 volunteers -1 leader plans to invite sponsors -4 staffs to invite sponsors -4 volunteers -2 staff to control the light, sound during the event -4 photorgraphers 2.2 Humance resources skills: No Staff Waiter Security Skills - Verbal communication Customer service Resolve conflict Teamwork Persistence High energy Thoroughness Professionalism Physical Strength Written and Verbal Communication Interpersonal Skills Surveillance Skills Dependability Emotional Control Professionalism Reporting Skills Why - - Serving food and drinks to guests Meet the needs of customers Protect people's vehicles Protection of event attendees LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com MC - - - Project Department Human resources External Relations Technical - - Patrolling Be highly confident at public speaking Understand how to handle a microphone and have an understanding of PA systems Be a skilled motivator of guests Be able to make adaptations on the fly Be able to memorise the running order of the show or event, which can be long and highly complex Have a capacity to be professional at all times Manage schedule to be on time and carry oneself in a very presentable and amicable way Know up ideas, detailed and reasonable plans for the event Responsible for the job know human resource management plan to recruit collaborators responsible for the job create a plan to invite sponsors, MC, singer, performance group, guest for event Know how to use light, sounds, led,… Arrange to stage - Program control Lead the audience to the event - Brainstorming ideas and a plan to complete the event - Categorize positions and recruit personnel to serve the event - Plan and go to call for support from sponsors to organize the event - Control sound and light for the event Can take the photos and edit - 2.3 Recruitment process: - Step1: Prepping for Your Ideal Candidate Just as important as getting applicants to your job by posting it, is getting the RIGHT candidates to apply Step 2: Sourcing and Attracting Talent Step 3: Converting Applicants Step 4: Selecting and Screening Candidates Step 5: The Interview Process Step 6: Reference Check Step 7: Onboarding LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com 2.4 Examples for jobs: Waiter: Waiters or Waitresses are responsible for taking orders and serving food and beverages to guests They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems Event need 24 waiters who have to many skills including verbal communication, customer service, resolve conflict, teamwork, persistence, high energy, thoroughness, professionalism, physical strength This job requires to must be of legal age to serve alcoholic beverages, must have clear written and verbal communication skills, must have the physical abilities to carry out the functions of the job description, must be able to carry food and beverages, must be able to work in a team environment, ability to comprehend and communicate in fluent English Security: Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry Obtains help by sounding alarms Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers Event need 10 guards who have to many skills including written and Verbal Communication, interpersonal skills, surveillance skills, dependability, emotional control, professionalism, reporting skills, patrolling This job requires knowledge of security operations and procedure, knowledge of basic security and fire inspection procedures, have to good health Chapter Three: Financial detail 3.1 Indirect materials and direct materials: Indirect materials - Gift wrap - Standee - Banner - Poster - Wrapping celleophane paper - Paper bags for gifts - Zinc wire hanging backdrop Indirect labour - Ship fee - Volunteers - Security Other indirect costs - Glue Direct materials - Print the paper to set the table - Bookmark - Flower donate to sponsors - Guests Direct labour - Print the seat number - Sound, light - Rent a stage - Set up, stage props - Performing arts group - Staff Other direct costs - Water - Snacks LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com 10 - Participants Sponsors Organizing Committee for party - Performers 3.2 Fixed costs and variable costs: Fixed costs - Bookmark - Flyer - Standee - Banner - Poster - Glue - Organizers card - Seat number printing - Zinc wire hanging backdrop - Flower for sponsors - Snacks - Sound and light - Stage - Set up, stage props - Music band - Paper bags for gifts - Wrapping cellonphane paper - Gift wrap Variable costs - Water - Snacks 3.2.1 Detail fixed costs No Fixed costs Bookmark Unit cost 300 Flyer 600 Standee 110,000 Quantity 500 Total cost 150,000 1000 600,000 110,000 Evidence 10 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com 11 Banner 210,000 0.8x1.6m 210,000 Poster 25,000 50,000 Glue 3,000 3,000 Organizers card 1,139 58 66,062 Zinc wire hanging backdrop 3,000 cuộn 3,000 Flower donate to sponsors 40,000 10 11 12 Sound and light Rent a stage Rent a hall in Van Thanh area 8,000,000 7,000,000 50,000,000 13 Set up, stage props 3,000,000 1 8,000,000 7,000,000 50,000,000 3,000,000 14 Performing arts group 3,800,000 500,000 11 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com 12 15 Other decorative accessories 3,000,000 3,000,000 16 Paper bags for gifts 75,000 75,000 18 Wrapping cellonphane paper 10,000 10,000 19 Gift wrap 3,000 9,000 https://amthanhanhsangsukien.com/ch o-thue-phu-kien-san-khau/ http://shopnengiasi.com/sanpham/phu-kien-trang-tri-san-khau-giare-hcm.html TOTAL expensive: 76,086,062 3.2.2 Detail variable cost: No Variable costs Unit cost Quantity Total cost Source 12 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com 13 Snacks 11,000 500 5,500,000 Water 84,000 21 1,764,000 FC =76,086,062 AVC = 12,000 TR = 130,000 x (X) TR – TC= TR = TC 130,000 x (X) = FC + AVC 130,000 x (X) = 76,086,062+ 12,000 x X X = 644 13 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com ... Dance performance Introduce delegates and sponsors Opening remarks from the head of the orgininzing committee Game Announce the result of King and Queen contest King and queen 20:20 – 21:30 Dance... water because they wish that the fare may not be high so that they can still participate in this event Besides, they want to save time on eating and drinking so that they can participate in less activities... because they are afraid that when the event takes place outdoors, the likelihood of them having problems with the weather is very high That way, they will interrupt the party, even cancel the party