Page 1 of 3 MOHAMED IBRAHIM SIKKANDAR BATCHA Mobile 00974 55882735 00974 30855036 Email iibrahimeverbriteyahoo com Looking for a challenging position in a dynamic organization which could fully exp.Page 1 of 3 MOHAMED IBRAHIM SIKKANDAR BATCHA Mobile 00974 55882735 00974 30855036 Email iibrahimeverbriteyahoo com Looking for a challenging position in a dynamic organization which could fully exp.
MOHAMED IBRAHIM SIKKANDAR BATCHA Mobile: 00974-55882735 & 00974-30855036 Email: iibrahimeverbrite@yahoo.com CAREER PROFILE Looking for a challenging position in a dynamic organization which could fully exploit my inherent strengths of Knowledge, experience, analytical skills, good communication and interpersonal skills to consequently help in career growth prospects CORE COMPETENCIES More than 09 years of experience in Shipping Industry in DOHA-QATAR Well-versed in shipping operations Good relationship with Port Authorities in DOHA PORT & HAMAD PORT Team leader with recognized leadership qualities Excellent planning and analytical skills Excellent knowledge in Container / LCL operation / Customs clearance Quick action taker in Live Operation Excellent Knowledge in Terminal Operating Systems Excellent knowledge in handling QATAR TRADE Honest, Sincere, hardworking and an effective Capable of handling various Operational procedures and systems Ability to plan, work through it & ensure success Coordinate with Sales team regarding specific client needs, forecasting and agreed terms and Customer Exception Take responsibility for the execution of shipment lifecycle process including cross functional coordination Looking after pricing and rate quotations finalization, tenders EDUCATION SUMMARY Bachelor Degree , BSC ZOOLOGY BHARATHIDASAN UNIVERSITY (2005 – 2008) Completed Higher Secondary in Boys Higher Secondary School, Valangaiman-INDIA (2003-2004) Computer Literacy : Windows – 7,8 MS Office Word, Excel WORK EXPERIENCE From Dec 2008 April – Aug 2010 Assistant Operations Executive at Tanja Auto Parts Import & Exports UAE Job Profile: Positioned as Sales Coordinator for Enterprise Responsible for Sales , Enquiry Management & follow up with customer on Quotes To be the focal point of contact in the territories assigned across a business unit Follow up with Operations / Logistics, to ensure customer satisfaction levels Page 1 of 3 Responsible for overall accuracy & timeliness of Database & Sales Pipeline in the territory assigned Price & Stock availability in support of business unit sales Running Marketing activities, promotional activities Vendor interaction & Updating of database Market Research Internal meeting with customers, briefing them on commercial line Updating them on product line Responsibilities: Customer request verifications over the phone and signature (Address change, Card replacement, Due date change, Statement regenerations, New pin regenerations) Updating customer contact details Call & verifying credit card statement Journal entries Customer requests & L/N bar coding Maintaining stats on customer request Correspondence letter typing (Travel & Insurance) Handling internal & external mails From Oct 2010 to 2018 Documentation, Operation & Marketing Executive at EVERBRITE SHIPPING – QATAR Responsibilities: (Marketing & operation) Accountable for the pursuit of identified potential customers, thus creating a differentiating customer experience Coordinating with overseas agents and ensuring smooth operation of the export / Import procedure Handling customer freight inquiries and following up on same until booking stage Preparing formal proposal and marketing and sales plan presentations Submission of weekly marketing reports on new business developments Maintain and comply with local awareness of assigned district through presentation Report on market information, competitor activities, product issues etc Monitor progress of business development on a regular basis and maintain report Corrective actions development and implementation on negative deviation to ensure volume & GP/Cargo Unit Target Achievement Communicate frequently with clients as required to develop a good working relationship that maximizes the opportunity to extend services provided and length of relationship According to shipment ETA on Import shipments, coordinating with consignee on proper docs arrangement which require to meet CUSTOMS rules & regulation Ex Commodity wise commercial docs preparation to meet govt approval (Health / ICT / EPC / Municipality / Standards) Getting best slot rates from various vessel operators inorder to book space for the NVOCC division Handle customer interaction from export booking at the origin end through to import cargo delivery Take responsibility for the execution of shipment lifecycle process including cross functional Coordination To handle customer feedback received via all channels proactively in accordance with the company’s service standards and policies Page 2 of 3 Personal Details Date of birth Marital Status Languages known : : : 13TH OCTOBER 1986 Married English, Hindi, Arabic , Tamil , Malayalam Nationality Visa status Passport No Driving Licence : : : : Indian Employment S2360971 QATAR – UAE Page 3 of 3