VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST GRADUAGE STUDIES NGUYỂN THỊ MINH TRÂM APPROPRIATE CLASSROOM ACTIVITIES FOR EFFECTIVE TEACHING OF BUSINESS ENGLISH SPEAKING SKILL NECESSARY FOR VIETNAMESE BUSINESSMEN Những hoạt động lớp thích hợp để dạy hiệu kĩ nói tiếng Anh thƣơng mại cần thiết cho thƣơng gia Việt Nam SUMMARY OF M.A COMBINED PROGRAMME THESIS FIELD: ENGLISH METHODOLOGY CODE: 601410 HANOI - 2010 TIEU LUAN MOI download : skknchat@gmail.com VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST GRADUAGE STUDIES NGUYỂN THỊ MINH TRÂM APPROPRIATE CLASSROOM ACTIVITIES FOR EFFECTIVE TEACHING OF BUSINESS ENGLISH SPEAKING SKILL NECESSARY FOR VIETNAMESE BUSINESSMEN Những hoạt động lớp thích hợp để dạy hiệu kĩ nói tiếng Anh thƣơng mại cần thiết cho thƣơng gia Việt Nam SUMMARY OF M.A COMBINED PROGRAMME THESIS FIELD: ENGLISH METHODOLOGY CODE: 601410 SUPERVISOR: DR TÔ THỊ THU HƢƠNG HANOI - 2010 TIEU LUAN MOI download : skknchat@gmail.com iv TABLE OF CONTENTS Page Certificate of Originality of Study Project Report …………………….…i Acknowledgments…………………………………………………….… ii Abstract………………………………………………………… ……… iii Table of Contents …………………………………………………… iv PART1: INTRODUCTION……………………………………………………… 1.1 Rationale for the study ……………………………………….…1 1.2 Aims of the study and research questions:…………………… 1.3 Scope of the study:…………………………………………… 1.4 Significance of the study:…………………………………….… 1.5 Methods of the study:………………………………………… PART2: DEVELOPMENT …………………………………………… CHAPTER 1: LITERATURE REVIEW ……………………………… CHAPTER 2: DEVELOPMENT OF THE RESEARCH………… 2.1 PHASE 1: NECESSARY B.E SPEAKING SUB SKILLS……… 2.1.1 Subjects: 2.1.2 Instrument 2.1.3 Instrument construction and development: 2.1.4 Data Collection 2.1.5 Data analysis 2.1.6.Findings: 2.2 PHASE 2: APPROPRIATE ACTIVITIES……………………… 2.3 PHASE 3: ACTION RESEARCH ………………………… 2.3.1 Problem identification and action plan:…………………………9 2.3.1.1 Research design:…………………………………………………9 TIEU LUAN MOI download : skknchat@gmail.com v 2.3.1.2 Research Sample …………………………………… ….10 2.3.1.3 Setting of the study: ……………………………………… 10 2.3.1.4 Design of the activities: …………………………… … 11 2.3.2 Methodology: …………………………………….……… 11 CHAPTER 3: FINDINGS OF ACTION RESEARCH, IMPLICATIONS AND FUTURE ACTION …………….……… 11 3.1 Summary of findings:…………………………… … … 11 3.2 Implications and future action: ………………………… 12 PART 3: CONCLUSION………… …………………………… ….13 3.1 Conclusions ………………………… ……………….… 13 3.2 Summary of implications ……………………………… ….14 3.3 Limitations of the research and suggestions for further study………………………………………………………………… 15 REFERENCES…………………………………………………… I TIEU LUAN MOI download : skknchat@gmail.com iii ABSTRACT The focus of this study was on the investigation of the BE speaking sub-skills often used by Vietnamese businessmen in their workplace, appropriate activities mostly suggested by Vietnamese teachers at university level for teaching those sub skills, and the effectiveness of the activities in developing students’ BE speaking skill The study was conducted in three phases employing the methodology with the combination of both quantitative and qualitative methods Phase used a survey questionnaire among selected sales personnel in import-export companies in Hanoi who have chances of more frequent communication with foreigners in English The results of this phase showed that the often used BE speaking sub-skills were exchanging information, telephoning and bargaining Another survey questionnaire was conducted phase on the first and second year teachers of Departments of BE in four universities majoring in business in Vietnam including National Economics University, Foreign Trade University, Trade University, and Business and Administration University to investigate the appropriate classroom speaking activities for teaching of the sub skills identified in phase The results were activity discussion, guessing game, role play, and information gap for teaching exchanging information; activity card game, jigsaw puzzle and role play for teaching telephoning; and activity using noticing the gap, information gap, and simulation for teaching bargaining In phase 3, teacher’s journal, students’ interview and questionnaire was used in an action research that is applied to a sample of students at intermediate level of the second year at the Department of Business English, National Economics University to explore the effectiveness of the suggested classroom activities The quantitative and qualitative data in phase revealed that all the activities the teacher practised with the students were useful and contributive and they developed different areas of speaking as a language skill TIEU LUAN MOI download : skknchat@gmail.com Thank you for evaluating AnyBizSoft PDF Merger! To remove this page, please register your program! Go to Purchase Now>> AnyBizSoft PDF Merger Merge multiple PDF files into one Select page range of PDF to merge Select specific page(s) to merge Extract page(s) from different PDF and merge into one TIEU LUAN files MOI download : skknchat@gmail.com ... UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST GRADUAGE STUDIES NGUYỂN THỊ MINH TRÂM APPROPRIATE CLASSROOM ACTIVITIES FOR EFFECTIVE TEACHING OF BUSINESS ENGLISH SPEAKING SKILL NECESSARY. .. investigation of the BE speaking sub-skills often used by Vietnamese businessmen in their workplace, appropriate activities mostly suggested by Vietnamese teachers at university level for teaching. .. investigate the appropriate classroom speaking activities for teaching of the sub skills identified in phase The results were activity discussion, guessing game, role play, and information gap for teaching