Professional bachelor degree in Finance Banking Insurance WORK PLACEMENT REPORT Improving the savings deposit service for individual customers at Techcombank Keangnam Branch Names of student Bui Quang Vinh University year 2018 2021 Tutor at TMU Mrs Do Phuong Thao Tutor at USTV Mrs Daphne Surverney Tutor at Bank Mrs Pham Thi Thu Hien Hanoi – 2021 1 TABLE OF CONTENTS TABLE OF CONTENTS 1 LIST OF TABLES 3 LIST OF FIGURES 4 ACKNOWLEDGE 5 PART 1 OVERVIEW OF TECHCOMBANK, TECHCOMBANK KEANGNAM BRANCH AND.