Information on Lighting Applications Booklet 4 Good Lighting for Offices and Office Buildings Good Lighting for Offices and Office Buildings 4 Subject to all regulations of European standard DIN EN 12464 Contents Office work 2 / 3 Office space 4 / 5 Office lighting / types of lighting and lighting concepts 6 / 7 Cellular offices 8 / 9 Group offices 10 / 11 Combi offices 12 / 13 Open plan offices 14 / 15 Prestige offices 16 / 17 CAD offices 18 / 19 Conference rooms / training rooms / video-conference rooms 20 / 21 Offices open to the public 22 / 23 Reception rooms and areas 24 / 25 Cafeterias / staff restaurants / rest rooms / communication zones 26 / 27 Outdoor areas / façades 28 / 29 Lighting technology 30 – 35 Minimum lighting requirements 36 / 37 Lamps 38 / 39 Luminaires 40 – 43 Lighting management 44 – 46 Literature, standards and LiTG publications 47 Acknowledgements for photographs / Order forms 47 Imprint 48 Information from Fördergemeinschaft Gutes Licht 49 Good Lighting Vision is the most important of all the five senses – and the one we rely on most heavily at work. So correct workplace lighting is a matter of particular importance. As numerous scientific studies have shown, close links exist between the quality of lighting on the one hand and productivity, motivation and well-being on the other. In the modern working world, however, we need more than just the right amount of light for workplace tasks. We need a succession of stimulating and relaxing situations throughout the day. So creating different lighting scenes in rooms with different func- tions (workrooms, meeting rooms, recreation/regeneration zones) helps boost motivation and promote a sense of well-being. Prof. Dr Ing. Dipl Wirtsch Ing. Dieter Lorenz Giessen-Friedberg University of Applied Sciences for Offices and Office Buildings 2 Office work tion centres, places for em- ployees to meet and ex- change information. Key fa- cilities here are conference zones, conference rooms and cafeterias – places where teams can come together for formal or informal meetings. The “office building” system as a whole has thus clearly become more complex. What is more, employers increas- ingly insist on company build- ings being designed to make a cohesive visual statement in tune with the organisation’s corporate design. From fa- çade to reception area, cellu- lar office to combi office, ex- ecutive office to office areas open to the public, every ele- ment needs to suit the com- pany’s style. The architect thus becomes an all-rounder, designing colour schemes and furnish- ings, lighting and air-condi- tioning as elements of an in- tegrated system. The primary gearing of that system, how- ever, is dictated by the need to ensure efficient organisa- tion of labour. Above all, em- ployees need a motivating, performance-enhancing at- mosphere, which is now widely known to be promoted by an agreeable working en- vironment. In short, the chal- lenge lies in creating an am- bience for work which is both functional and agreeable. A major role here is played by correct lighting. This forms an important part of the office building system as a whole because it paves the way for good visual performance and comfort at work and signifi- cantly affects the way we re- spond to the architecture of the building and the design of the interiors. How will office design and office workplaces change in the next five years? German executives’ answers to this question were as follows: 71,9%: Offices will be more variable. 66,1%: Office space will be more intensively used. 56,9%: Offices will be modifiable. 50,7%: Rooms and workplaces will underline the value of personnel. 45,6%: There will be totally new types/forms of office. 9,8%: Not much will change. Source: Deutsches Büromöbelforum, Düsseldorf, 2001; target group survey by BBE-Unternehmensberatung GmbH, Cologne How do you see office design and office work in five years’ time? German executives’ answers to this question were as follows: 71,8%: The office will remain the principal location for work. 60,5%: Changes as a result of communication technologies. 44,3%: Seamless transition between home and office, work and private life. 9,8%: Not much will change. Source: Deutsches Büromöbelforum, Düsseldorf, 2001; target group survey by BBE-Unternehmensberatung GmbH, Cologne How will the pattern of demand for (special) office space change in the future? GIM poll results: Today In future Change Open plan office 6,6% 5,1% – 1,5% Group office 12,7% 11,7% – 1,0% Cellular office 80,7% 37,6% – 43,1% Combi office 26,4% 43,1% +16,7% Flexspace office 11,2% 40,6% +29,4% Source: GIM Grundwert Immobilien Management GmbH, Dresdner Bank Immobiliengruppe, 1999 N othing in the working world has undergone such a radical trans- formation in recent years as office work. With rapid ad- vances in information and communication technologies, corporate structures in a state of flux and totally new forms of work emerging, today’s world of work is a world of computers and networks, workflow and data exchange. Office work has become in- formation and communica- tion work. But changes in the way we work also impact on other areas of our private and working lives. The knowledge society of the 21st Century needs different offices, differ- ently designed buildings, even different urban design. The industrial kind of office work, where people streamed to their cellular offices in the morning and streamed back to their homes outside the town or city centre in the evening, is being replaced by new, flexible, personalised working arrangements. The traditional form of office work, where each employee performs one operation at his or her desk, has been super- seded in many modern com- panies and organisations by more efficient forms of work such as project-oriented teamwork. Here, specialised teamworkers meet at various locations in various constel- lations for limited sessions of cooperation. Their office equipment consists of mo- bile phone, laptop computer and PDA (Personal Digital As- sistant) and they decide for themselves where, when and with whom they work. Flexible working times and flexible work locations, non- territorial offices and mobile workstations present new ar- chitectural requirements for the places where we work. Individual work is done at home in a home office or at customers' premises, in com- bi offices or in a recreation zone. Company buildings are thus becoming communica- 3 FGL-3D-VISUALISATION © In modern forms of office, rigid room and workplace structures are being super- seded by flexible and re- quirement-oriented concepts of use. In many cases, a kind of nomadic culture prevails, with employees able to use any workplace. This calls for new room architecture and more flexible furnishings: freely rearrangeable room structures, individually ad- justable desks and office chairs, and variable lighting systems. On the following pages, we look at modified types of of- fice which meet these re- quirements. The new lighting concepts and lighting solu- tions crafted for them – as well as their realisation in line with the new European stan- dard DIN EN 12464 and E DIN 5035-7 – are the focus of this publication. A matrix on the pages devoted to the in- dividual types of office shows the kind of lighting recom- mended for the different ap- plications. One modern innovation showing how the working world has changed and how many different forms offices and office work can take is the call centre. The need for efficient sales support and qualified cus- tomer service worldwide make call centres an indis- pensable facility for many companies today. The activities performed in a call centre are defined by new information and communica- tion technologies: the prima- ry tools are computer net- works, databases and head- set telephones. 1 2 4 3 1 5 S T G 1 7 / 2 9 15 STG 17/29 Ficus BenjaminiFicus Benjamini 4 2 This office building floor plan shows the principal types of office and room, their salient features and the main access zones within the building. 4 4 OPEN PLAN OFFICES •room area 400 to 1200 m 2 • room depth approx. 20 to 30 m • room width approx. 20 to 40 m • 25 to over 100 employees per room • storey height approx. 3.8 to 4.5 m • non-corridor systems for workplace access • power/data cabling via access floor or underfloor duct systems, some- times suspended ceilings • fully air-conditioned • permanent artificial lighting in inner zones 1 CELLULAR OFFICES • room area 10 to 50 m 2 •room depth 4 to 5.5 m (single or double depth arrangement in build- ings 12 to 14 m deep) • room width approx. 2.5 to 4.5 m (1 to 2-person room) •1 to 6 employees per room •storey height up to 4 m •access to offices via corridor • power/data cabling via window ducts, cavity floor or underfloor duct systems • window-ventilated rooms, poss. partially air-conditioned (generally cooled) • daylight-illuminated workplaces with occasional artificial lighting Office space J ust as the way we work has been trans- formed, so too has the design of the rooms in which we work become more com- plex and diverse. The activi- ties performed in offices today range from graphic design work on a VDU to multimedia presentations for colleagues and clients. Regardless of the way offices are used, they can be divided into four basic types: the cel- lular office, the group office, the combi office and the open plan office. The most impor- tant form of office at present is the traditional cellular of- fice. According to a study conducted by the Dresdner Bank Property Group (see page 2, table 3), 80.7% of all offices conform to this type. In the years ahead, howev- er, we will see a dramatic de- cline in its significance. New flexible forms of office, such as the combi office or the flexspace (flexibly adaptable) office will be the norm in the working world of the future. Production processes and building design, work hierar- chies and room layouts, re- sponsibilities and types of room – in the future, virtually no aspect of office work or its architecture will remain as it is today. Even the role of lighting will be reviewed. In the past, the primary purpose of office windows was to ad- mit natural light and provide a visual link with the outside world; artificial lighting gen- erally consisted of fixed lumi- naires arranged in line with the axes of the building. This arrangement then determined the positioning of workplaces in the room – and a central light switch permitted a choice between light and darkness. In recent years, the design of all lighting components has become much more sophis- ticated. Regulating the day- light that enters a room – e.g. through the use of façade el- ements or window blinds – makes for better air condi- tioning, reduces artificial light- ing costs, promotes a greater sense of well-being and thus heightens the motivation and operational efficiency of per- sonnel. Artificial lighting is seen as an architectural element. Lamps and luminaires are smaller and more efficient, they blend discreetly with the architec- ture or they strengthen its statement through their own design. Today, a variety of types of lighting are available to cater for every office ac- tivity and room situation. For example: direct/indirect lumi- naires with variable intensity distribution curves for agree- able ceiling illumination and glare-free workplace lighting, or flexible combinations of standard and desktop lumi- naires which move with desks. Lighting control is a core ele- ment of any building man- agement system. Central and local regulation of communi- cations, air-conditioning, day- light control and artificial light- ing systems makes building management more efficient and boosts productivity. Mod- ern lighting control systems are designed for daylight-de- pendent and presence-de- pendent regulation, permit numerous lighting scenes and offer a high degree of opera- tor convenience. To ensure the right standard of lighting for a specific room use, the right balance needs to be struck between visual performance, visual comfort and visual ambience. The emphasis may need to be on • visual performance, which is primarily defined by lighting level and glare limitation, • visual comfort, which de- pends mainly on colour ren- dering and harmonious brightness distribution, • visual ambience, which is essentially influenced by light colour, direction of light and modelling. 15 STG 17/29 Ficus Benjamini 8 7 7 6 5 3 1 5 8 OFFICES OPEN TO THE PUBLIC • room area 100 to 800 m 2 • room depth 10 to 20 m • room width 10 to 40 m •6 to 40 employees per room • storey height 3.5 to 4.5 m • non-corridor systems for workplace access 7 CONFERENCE/TRAINING ROOMS • room area 50 to 400 m 2 • room depth 5 to 15 m • room width 8 to 20 m • storey height 2.5 to 4.5 m • power/data cabling via cavity floor or underfloor duct systems • partially air-conditioned, poss. fully air-conditioned • daylight-illuminated workplaces with occasional artificial lighting and supplementary lighting for multi- media presentations 6 CAD OFFICES • room area 80 to 500 m 2 • room depth 8 to 20 m • room width 10 to 25 m • 6 to 30 employees per room • storey height 3.5 to 4.5 m • non-corridor access to workplaces • power/data cabling via cavity floor or underfloor duct systems • partially air-conditioned, from 15 m room depth fully air-conditioned • permanent artificial lighting with occasional reduced daylight 5 PRESTIGE OFFICES • room area 25 to 100 m 2 • room depth 5 to 10 m • room width 5 to 10 m • 1 employee per room • storey height 2.5 to 4 m access via corridor or anteroom • power/data cabling via cavity floor, underfloor duct systems and/or window duct • window-ventilated rooms, poss. partially air-conditioned • daylight-illuminated workplaces with occasional artificial lighting and additional accent lighting 3 COMBI OFFICES • room area 9 to 12 m 2 • room depth approx. 4 to 5 m per room (with building depths 15 to 17 m 2 ) • room width approx. 2.3 to 3 m for standard workroom •1 to 2 employees per room • storey height approx. 3.0 to 4.0 m • offices accessed via communal zones • power/data cabling via window ducts, cavity floor or underfloor duct systems • window-ventilated rooms, poss. partially air-conditioned (generally cooled) • daylight-illuminated workplaces with occasional artificial lighting • workrooms arranged around an internal communal area 2 GROUP OFFICES • room area 100 to 300 m 2 • room depth up to 18 m (up to 15 m where window-ventilated) • room width approx. 12 to 24 m •8 to 25 employees per room • storey height approx. 3.7 to 4.0 m • power/data cabling via cavity floor or underfloor duct systems • partial air-conditioning, ventilation, daylight-illuminated workplaces and occasional artificial lighting in inner zones 6 B1 Direct lighting (ceiling luminaires) Task lighting with special optical control (pendant luminaires) B3 Office lighting Types of lighting and lighting concepts L ighting illuminates rooms and sets the scene for room use; the different types of lighting available provide the tools for doing this. Aside from meet- ing the requirements of tech- nical and functional regula- tions, standards and guide- lines, good lighting also cre- ates an aesthetically pleasing environment, generates pos- itive moods and promotes a sense of well-being. The modern working world with its mobile teamwork, recreation zones and flat- screen monitors permits and requires new lighting solu- tions. Designing a lighting system for optimum func- tionality and aesthetic appeal calls for a knowledge of the different types of modern lighting available and the kind of impact they have. Today, numerous luminaire systems with different light- ing characteristics are avail- able for providing good light- ing in office and administrative buildings: from the traditional recessed luminaire for direct lighting through direct/indirect surface-mounted, pendant or standard luminaires for vari- able light distribution to com- puterised lighting systems. Major advances in compo- nent design have brought about considerable improve- ments in all luminaire systems in recent years. New elec- tronic ballasts and control systems, reflector materials and lamps make for higher luminous efficacy, precise op- tical control, better glare sup- pression and lower internal power losses. Greater cost- efficiency is achieved due to the higher light output ratios of modern types of lighting and marked improvements have been made in conve- nience and safety. Selecting the right type of lighting entails striking the right balance between visual performance, visual comfort and visual ambience. It also means meeting the require- ments of the technical and statutory regulations govern- ing the lighting levels, harmo- nious brightness distribution, direct and reflected glare lim- itation, direction of light, mod- elling, light colour and colour rendering required for the rel- evant office activity. For office lighting applications, there are three lighting con- cepts. These concepts can be realised by lighting types B1, B2, B3, B4, Z1, Z2, Z3 and Z4. The table on page 7 shows the types of lighting recommended – B1 to B4 – for each lighting concept. Additional recommendations for lighting types Z1 to Z4 are shown in a matrix on the pages devoted to the individ- ual types of office. Designing a lighting system calls for detailed specialist knowledge. The expertise and experience of lighting de- signers and lighting engineers are essential for good results. More information about the components of the different types of lighting is provided on pages 38 to 46 of this booklet. B1, B2, B3 and B4 4 types of lighting for office space and office workplaces Z1, Z2, Z3 and Z4 4 types of lighting for illuminating vertical surfaces – especially those of cabinets and shelving systems – and communication zones. 3 lighting concepts for offices: room-related ■ task area ■ work surface ■ lighting 5 7 B1 B2 B3 B4 Room-related lighting Uniform lighting throughout the room creating roughly the same visual conditions at all points. This is recommended where the arrangement of task areas is unknown during the planning phase or where the arrangement of task areas needs to be flexible. Task area lighting Different lighting for task areas and the space around them. This is recommended where a room contains several task areas which are used to address different visual tasks and thus have different lighting requirements. It is also an option where visual divisions are needed to identify different workplace clusters. Work surface lighting Workplace luminaires can be used to supplement “basic lighting” – which can be either room-related or task area lighting – to achieve a level of lighting finely tuned to the requirements of the visual task or to personal needs. DIN 5035-8 sets out requirements/recommendations for workplace luminaires. Lighting concepts Types of lighting Direct/indirect lighting (pendant luminaires) Spot for illuminating vertical surfaces Wallwasher for illuminating vertical surfaces Indirect lighting with direct workplace lighting (standard and desktop luminaires) Wall luminaires for illuminating walls Downlights for illuminating communication zones B2 B4 Z1 Z2 Z3 Z4 15 STG 17/29 Ficus Benjamini Preferred types of lighting Office workplaces/Office space Vertical surfaces/Communication zones 7 6 8 Cellular offices T he cellular office is the type of office tradition- ally used to accom- modate a maximum of six of- fice workers – and it is still the best solution for person- nel who predominantly per- form tasks which require con- centration, a personal archive of files and books or the privacy needed for confiden- tial conversations with clients or staff. It is also ideal for small groups of two to three people who work together as a team and constantly need to exchange information about their work. Despite its structural limita- tions, the cellular office is very popular with most office workers. For many, the high degree of privacy, the prox- imity of windows and the possibility of tailoring the room, its climate and its light- ing to personal tastes out- weigh the disadvantages. The lack of interaction with a larger group needs to be made up in other ways here, e.g. in meetings. Cellular offices are put to many different uses. They accommodate scientists and section leaders, secretaries and designers; they are used for VDU work and team meetings, concentrated study and appointments with clients. The diversity of room use is reflected accordingly in a wide range of room shapes, furnishings, colour schemes, etc. The type of lighting required depends on the structure of the room, the use or uses to which it is put and the at- mosphere that needs to be created. In most cellular of- fices, louvered recessed lu- minaires are the option most widely preferred. Louvered luminaires suitably glare- suppressed for direct lighting are an economical solution for many applications, also providing good conditions for VDU work. A more agreeable and more motivating impression is made by a room where pen- dant luminaires for direct/in- direct lighting are used. By illuminating the ceiling, these avoid a “cave effect” even in small offices, achieve a more natural distribution of bright- ness and give the room a more homely appearance. For meetings especially, di- rect/indirect lighting systems generate a better visual am- bience because light and shade are more balanced and faces look more natural. Standard luminaires add a prestigious note to cellular of- fices. As direct/indirect lighting systems, they offer all the ad- vantages mentioned above but can additionally enhance the room architecture through their design. In conjunction with desktop luminaires, the room and the work surface on the desk are equally well illuminated. Another impor- tant advantage is flexibility, because even today one in four company employees changes offices at least once a year. A lighting system con- sisting of standard and desk- top luminaires can move with a relocating employee with- out ceiling and electrical in- stallations having to be touched. For vertical surfaces where reading tasks are performed, e.g. at cabinets, shelving sys- tems, wall charts, maps, sup- plementary lighting is need- ed. Even though light switches are normally within easy reach in cellular offices, lighting con- trol systems have distinct ad- vantages. Conferences and group communication often take place outside the cellular office, which then stands empty, so presence-depen- dent control is a practical and convenient addition to the lighting system. Other eco- nomic and logistical advan- tages are provided by cen- tral control systems which check if office lights have been switched off in the evening and whether lamps need to be replaced. [...]... room through lighting Using differentiated lighting like this in practice calls for modern lighting control Where several lighting systems are present and multiple room users involved, the lighting needs to be programmable, enabling a predefined lighting scene to be activated when a particular lighting atmosphere is required This is the only way the lighting designer can craft the right light to make... individual lighting scenes As most offices have relatively large windows, the use of lighting control systems permitting daylight-dependent regulation of the general lighting is recommended For vertical surfaces where reading tasks are performed – e.g at cabinets, shelving systems, wall charts and maps – adequate supplementary lighting is required 14 Preferred types of lighting In the communal room, the lighting. .. nuances in proportions or lighting at night 52 More information on this subject is provided in Booklet 16 “Urban image lighting of the FGL series “Information on Lighting Applications” See also Page 49 One of the primary purposes of façade lighting is to emphasise architectural statement Controlled use of light 28 53 54 55 56 29 Lighting technology Part 1 | 2 | 3 he right quality of lighting and visual... types of lighting are available for crafting decorative lighting systems and lighting landscapes with atmosphere and emotional appeal Modern lamps such as high-voltage tungstenhalogen lamps, low-voltage tungsten-halogen lamps with cool beam specular reflector 26 or new discharge lamps cast a brilliant warm light Used in conjunction with small luminaires, they can make for discreet, design-driven lighting. .. businesslike to light and experimental, to uncompromisingly sumptuous 22 In view of the many different types of lighting used in most prestige offices, a programmable lighting control system makes good sense Pre-defined lighting scenes for concentrated work at the desk, meetings with colleagues or the reception of guests help ensure balanced lighting in the room and permit a comfortable lighting atmosphere... systems, wall charts, maps, etc – call for adequate supplementary lighting 20 Many mood variants can be achieved for multifunctional rooms by combining different lighting systems, e.g pendant luminaires with downlights or recessed or surfacemounted ceiling luminaires with power track and spots General lighting must always be supplemented by accent lighting because certain room zones require different illumination,... brightness Preferred types of lighting Office workplaces/Office space For staircases especially, glare-free lighting is essential on the stairs Safety can be heightened by modern LED modules integrated into the stairs or recessed wall luminaires illuminating the treads In entrance areas with large windows, a daylight-dependent lighting control system for the artificial lighting is a sound proposition,... an adequate supply of daylight, the design and colour scheme of the interior and daylight-dependent control of the quantity (lighting level) and quality (light colour, uniformity) of the lighting (57) Fault-free, and fatigue-free performance of a visual task is crucially dependent on lighting level, which in turn is defined by illuminance (expressed in lux/lx) The higher the lighting level, the better... outdoor areas with the interior of the building This is where the visitor steps out of the daylight into the building As the human eye takes time to adapt from the bright daylight outdoors to the lower lighting indoors, entrances need to be particularly bright Adaptation is facilitated by large windows and glare-free lighting of high luminous intensity in this area A daylight-dependent lighting control... distribution with anti-glare lighting for counters and signs as well as warm light colours The lobby area is a place for communication, a place where visitors are greeted The purpose of lighting here is to create a visual ambience where people – and especially people’s faces – can be clearly recognised Highly directional lighting should be avoided because it casts unfavourable shadows Direct/ indirect lighting . ventilation, daylight-illuminated workplaces and occasional artificial lighting in inner zones 6 B1 Direct lighting (ceiling luminaires) Task lighting with special. luminaires) B3 Office lighting Types of lighting and lighting concepts L ighting illuminates rooms and sets the scene for room use; the different types of lighting available