(tiểu luận cán bộ quản lý giáo dục) giải quyết khiếu nại của phụ huynh học sinh về việc hiệu trưởng bắt học sinh đóng tiền mua đồng phục

BQ GIAO DIJC VA DAO TAO TRU'ONG CAN BQ QUAN Lt GIAO DUC THANH PHO HO CHI MINH 2c) coa TIEU LUAN CUOI KHOA Op BOI DIATING MAIM' VU (CING TAC VIEN THANH MIA CIAO DUC NAM 2018 Ten tieu 10n: V "CIA! QUYET KHIEU NAI CUA PHU HUYNH HQC S1NH V VITE YIEC HIEU TRIYONG TRU'ONG TIEU HQC B, HUYEN H V V _ V v BAT BUQC HQC SINH BONG TEEN MUA BONG PHUC it _, DAU NAM HQC " A A A A A A A A A H9 vä ten h9c vién: Tan Thi Kim Tri Dan vi ding tic: PhOng Glen dyc N IA Din tao huytn Tay San, tinh Binh Binh download by : skknchat@gmail.com MIX LUC MO MU Trang NQI DUNG Trang MO to tinh Xac dinh 'nue tiéu 'dr 11 tinh Trang Trang III Phan tich tinh hu6ng Trang a Nguyen than chfi quan Trang 1.b Nguyen than khach quan Trang Hall qua Trang Nhang gidi phap de xuat T6 chirc thkrc hi'en giai phap de dat duvc muc tieu de VI Kien nghi Trang Trang Trang 13 KET LIFO Trang 14 TAI LIEU THAM KR( Trang 15 download by : skknchat@gmail.com A MO MU De dap ling nguan nhan hie cho cong cuOc cong nghiep hoa, hien Si hod dat nuac dieu kien nen kinh to thi twang theo dinh huang xa hOi chil nghia thi mOt nhiing nhang cong viec quan tong hang dau la tali med town dien nOn gido duc mite nha Chinh vi the ki hop thu khod XI dm Ding dia thOng qua Nghi quyet 29 ve dai mai can ban va toan dien giao duc dao Mo De thuc hien tat muc ti8u ma Nghi guy e/ t 29 elm Dang da at thi dai mai cong tae quan 1Y dOng vai tre quan tong, ding tac tra giao due dOng vai tit quan tong hang dau COng tac tra giao duc nharn dam bao cho cac qui dinh cua Nha mi6c, qui dinh cua cac ca quan quan 1Y, giao due duqc thuc hien nghiem tile, tang cuemg ki luat, ki cucmg, qua hoan thien phap ch6, hoan thien chinh sach phip luat Thanh tra giao due Wham phOng ngim, phat hien va xir 15/ vi pham theo nguy8n lac pheing ngira la chinh d'ang tiled qua tra cling s8 phat hien dugc cac than to tich cuc, nhilng viec lam sang tao oh can b0 nha giao a pha bian, nhan rOng nhang dien hinh tiOn tién Hoat dOng tra clang gap phan tang cueing hieu Ice cong Mc quan li giao doe & de cap, ban dam tinh cong khai, dan chit, thuc hien dung dal truang cua Dang, chinh sach phap luat cua Nha nuOt Trong nhang nom qua, viec thuc hien chit truang giao quyen to chit cho nguti dung &du ca ser giao dye, ben earth nhemg mat tich clic nhu phat huy duce tinh nang do, ng, sang tao cua ngued dung dau thi ben canh cling bOc to mOt so lieu cue, han cha, thieu sot a mOt so ca sec giao due gay bac the du luau clan den co nhieu don thu khieu nai, t6 coo dO nai cOm len la viec Ichieu nai, t6 coo cua phu huynh ve van de thu chi khOng ding qui dinh cila nha truang Vai nhimg ly dO, tOi chon vi& tieu luan vai de MI: "Gicii quyk khilu ngi ciia phy huynh hoc sink ve viec bleu truang truang Tieu hoc B, huyen H bat buec download by : skknchat@gmail.com hoc sinh clOng tidn mua erdng phyc &le nam hoc" sau dugc rinh hai the nai dung kia'n thine da dugc tap huan tai lap Bai duemg nghi'ep vu cong tic vien tra truing Can 1:•6 Quin ly gide/ due Thanh pha H6 Chi Minh t6 Chang tOi xin than thAnh cam an Lanh dao truing, quY thay co giao cum truing Can b0 Quan li Gido duc pha H'a Chi Minh, &A gitlp da chling ten qua trinh hoc tap tai truing, d'ang thai da nhiet tinh giup de, va tao die‘u kien thuan loi cho chting tOi thirc hi'en tiau luan Trong khoang thei gian han hero, ti'eu Juan khOng tranh khOi nhang thiau sot, nhimg han the ye ca nOi dung tan hinh thirc ChtIng tOi rat mong nhan dugc nhang g6p y cum quY &ay co gido, cdc ban tang nghiep B MM DUNG: L MO to tinh huOng: Truing Tieu hoc B nam tren dia ban huyen H Trong nam hoc 2017-2018, truing co 18 lap vent 560 hoc sinh, phu huynh hoc sinh phan län 14 nhting nguari lao dung nghêo, chu yau sang bang nghe nOng, hoac mua ban nhO VOi dieu kin nhtr vay, nen moi nhA co tir (Mn di hoc la mat sv co gang rat Ion Tuy hoan canh gia dinh rat khO khan nhung hoc sinh a day rat hieu hoc, ti le b6 hoc khOng ddng ka Hi0u truOng nha truing la co Nguy gn Thi N, mat hieu tnrang tre, co nang lye, mai dirge PhOng gido due dap tao huy0n H diéu Ong, thuyen chuyan ve lAm hi0u tnrarng truing Tiau hoc B vão thing 07/2017 Dau nam hoc 2017-2018, cu the IA vao ngAy 06 thing 09 nam 2017, PhOng gido due Ira dao tao huyen H nhan dugc don cum mat so phu huynh h9c sinh cum truing Tiu hoc B Ong Cao Van M- phu huynh em Cao Van N ( hoc sinh lop 5A) dung ten dai di ea n vari nal dung nhu sau: Co hieu truamg Nguygn Thi N caa truing Tiau hoc B da bat buOc moi hoc sinh phai dOng 300.000 (tang de' mua dang phuc Vic lam dO cua co N chua dugc thOng qua ck phu huynh download by : skknchat@gmail.com chua duot stir demg thuan cua phy huynh, nthu vay la vi pham qui the din chit nha truang De nghi lath dao Ph6ng gido dyc xem xet va xu 15 , viec lam tren cua co hieu truemg N, de phy huynh chimg tOi ter mua sem (tang phyc cho em minh theo mau cua nha truerng qui dinh vi ty mua thi s6 tien it hon ding thai giam dugc genh nang ve cac khoan tien ma hoc sinh phai dOng deu nam hoc Khi than dtrac dun thu nay, lath dao PhOng gido dyc than they nOi dung don lien quan den viec nha truemg da to SI dal cac khoan thu trai v6i qui dinh day la van de nhay cam dm town xA hOi ma nganh gido dyc tir BO den S&, PhOng deu dal nhec ther fat nhi'eu vao dip dau nam Vi vay, can phai xac minh kip theri lam rO yen de va giai quyet dirt diem a an dinh va ch'An chinh tinh hinh thu cac khoan tien a dau nam hoc trai veti qui dinh teen dia ban huyen H Sau tiep nhan don, lath dao PhOng Gido dyc va Dan ta p huyen H dal giao cho b0 phan chuyen trach kiem tra cua PhOng thy lY don, xac minh va de xuat htremg giai quyet II Mute tieu xii 15r tinh Khi thy lY don dm phy huynh, num Hen 5t d6i veri b0 phan kiem tra la: - Can din teen cac qui dinh cua phap luat de giai quyet vu viec la: Luat khieu nai cua Qu6c hOi nuem COng hOa xa hoi chit nghia Viet Nam nam 2011 + Nghi dinh s6 75/2012/ND-CP 3/10/2012 clia Chinh phit qui dinh chi ti& mot s6 dieu cua Luat khieu nai ThOng to s6 07/2013/TT-TTCP 3/10/2012 dm Thanh tra Chinh phi' qui dinh giai quyet khieu nai Th8ng to s6 07/2013/TT-TTCP 29/7/2012 qui dinh them quyen nOi dung tra, trach nhiem thuc hi'en phap luat ve khieu nai download by : skknchat@gmail.com + Thing to s6 07/2014/TT-TTCP 3/10/2014 dm Thanh tra Chinh phii qui dinh qui trinh xi( ly khieu nai, don to cao, Icien nghi, phan anh - Dti vii cac co so gido dyc la cac truing teen dia ban huyen can thyc hien nghiem the cac van ban chi dao cua nganh cap teen a dam bao tinh nghiem minh ve viec thuc thi phap luat rith vyc gido dyc, dac biet lab van de thu cac khoan tien dau ram hoc va qui dinh ve viec mac ding phyc can thyc hien ding cac van ban sau day: + Nghi dinh 49/2010/ND-CP 14/5/2010 cila Chinh phi qui dinh thu hoc phi cac co se( giao duc-dao tao + Thing to lien tich 20/2014/BGDDT-BTC-BLDTBXH h.:Ong den thyt hien Nghi dinh 49/ND ve cac khoan thu cac co sac gido dyc-dao tan + COng van 1170/SGDDT-KHTC 28/3/2013 dm Ser gién dyc va dio tao Binh Dinh qui dinh mire thu h9c phi nha truing, cac khoan thu ve day them h9c them va cac khoan ding g6p to nguyen cua phy huynh ten dia ban tinh Binh Dinh + Cing van 1182/SGDDT-KHTC 8/8/2014 ctia SO gido dyc va dao tao Binh Dinh qui dinh cac khoan thu dan nam, tranh lam thu gay ap We cho phy huynh hoc sinh + Thing to so 26/2009/TT-BTC-BGDDT 30/9/2009 Oa BO gido dyc qui dinh v'e mac ding phyc cua h9c sinh va le phyc tat nghiep cua sinh vien - Dii veri ding chi hieu truemg tn.:Ong Tieu hoc B can chart chinh lai cong tac quart 1Y, de lam duce viec can phai quyat down nhung m9i guy& dinh phai nam khuin cna cac qui dinh phdp luat, hanh lang phap 15, cua cac van ban chi dao cila cap ten Dac biet nhang van co lien quan den viec dung gip tien bac tir phy huynh thi phai dugc sy ding thuan tir phy huynh, theo mot qui trinh chat che, khing dugc ming vii, a gay hien lam download by : skknchat@gmail.com Viec giai guy& kip thed, dirt diem vu viec tren se dap tat duce du luOn khOng hay va ngoAi nha truing, sam on dinh ducc tinh hinh nhA truing, tao lai ducc uy tin cim hieu tnrang phv huynh hoc sinh III Phfin tich tinh huOng: Nguyen nhfin: a/ Nguyen nhfin khach quan: Dec xay sv viec thu teen la co hieu truetng mai doge thuyen chuyen va nh'An nhiem vv a don vi mai thin gian qua ngin (gin ham hai thing) Tir quan 157 mOt truing a dia ban thi tran, dai sting kinh to cua than dan twang d gi kha nen cac khoan dOng g6p ctia phv huynh theo qui dinh cua truing twang d gi dan gian, de thvc hien Nay co chuyen ve tong tic a mOt truing nam a dia ban nOng thOn, ded sting kith to co phan khO khan Do chin nam bat re 'p tinh hinh thvc to nen qui •dinh cho hoc sinh dOng tien mua Ong phuc, hat nem qui dinh chin ducic sit ban bac, thing nhat phu huynh nen chic chin h9 se phan Ong b/ Nguyen nhan chit quan: Co hieu truemg IA ngued nhiet tinh, ;tang Ong nhwng nOng vOi Co mugn tao b0 mat mai cho nhA true/11g mOt cach nhanh ch6ng ma tnr6c het la thong What ve Ong phuc cho hoc sink town truing, to chg mac Op hoc sink se no luc hoc tot, tao ne nep tot Mong muon chit quan la tot nhtmg tiec rang qui trinh thvc hien lai chua theo qui dinh dieu le trtremg trung hoc De cho hoc sinh co dgng phuc kip then tir dau nam hoc mai nen co da tien hAnh cho thu tien 'hyc sinh de nha truing ki hap dgng yeti ca set sin miat Ong phvc chua nam chic nhtmg van ban qui dinh cua cap teen ve cac Ichoan thu nhA truing va van de dgng phvc cua h9c sinh ( C8ng Van 1182/SGDDT-KHTC ngey 8/8/2014 dm Set gido dvc va deo tao Binh Dinh qui dinh cac Ichaan thu dau nam, tranh lam thu gay dp lvc cho phv huynh h9c sinh; ThOng to so 26/2009/TT-BTC- download by : skknchat@gmail.com BGDDT 30/9/2009 gido dyc-dao tao dm BO giao dye qui dinh ve mac d6ng phuc cua hoc sinh va le phpc tot nghiep cua sinh vien) thi viec thu tien de mua (tang phuc h9c sinh phai dugc ban bac, that-1g nhat lien tich va het &Ong su pham, lay 5/ kien thong nhAt Ban thuOng true HOi cha me hoc sinh vi phai duge su deng thuan cua toan the phu huynh h9c sinh Chinh vi co hieu truOng khOng thuc hi'en ding qui trinh tren nen met s6 phu huynh khOng ding firth va g6i dan thu khieu nai den PhOng gido dye nha can thiep, giii quyet H4u qim Str viec teen neu each ?al 11/ khOng chat che, khOng kip thai, thau tinh dat li thi se gay nhang he luy khOng tat sau: D6i vai co hieu truang se khOng nhan nhang sa suAt, nOng v0i, su ch6 quan cua minh cong tac quail 15/ nen se khOng co bien phap sin chtia, lam giam slit uy tin dm minh phy huynh va nhan dan dia phucmg, gay khO khan cong tae quan lY truOng h9c Doi \Teri h'Oi dOng su pham nha tn.reyng se sinh tinh trang chia re, mat -doan ket nOi be - Doi \Teri phu huynh h9c sinh: se mat niem tin van ngutri lath dao, del net nha gido va cao hat nira la cac van ban chi dao cua cep trén, tpo du luan xau khOng dang cc') nhan dan v'e tinh trang lam thu cac ca sO r gido duc IV He xuAt nhfing giai phip Del vóri truemg hap khieu nai elm Ong Cao Van M va met so phu huynh khac, b0 phan chuyen trach kiem tra tham mtru cho lath dao phOng met se phucmg an giai quyat sau: • Phirang an I: Yéu eau nha truêmg tra lai s6 ti'en da thu cua h9c sinh de mua dang phuc, co hieu tnrOng lam ban tuOng trinh su viec, kiem diem truac l'anh dao PhOng va xin download by : skknchat@gmail.com 16i phv huynh hoc sinh ve quy& dinh cua minh Dai hOi phv huynh hoc sinh dau nam h9c Phuang an co nhtmg diem hay va chua hay sau: Diem hay: MOt s6 be phan phv huynh h9c sinh cam thy th6a man vi nganh da rang nghe va giai guy& theo nguyen vong cua h9 Diem chua hay: chi' trucmg mac 'Ong phvc se bi dinh tre, gay ter ngai ke hoach dei men nha tnremg , hop deng mua Ong phvc yeti co san xuat bi phd ver, gay thiet hai v'e tai chinh cho ca hai ben, uy tin cfia c8 hieu truemg se bi giam slit rat nhi'eu Phtrang an 2: Neu phi huynh nao ding Sr a nha trubng mua deng phvc cho em minh thi nha trueng se IchOng tra tai s6 tien da thu cea h9c sinh, phi huynh nao kh8ng deng y thi nha twang se tra tai s6 tien da thu Phuong an co nhang diem hay va chua hay sau: Diem hay: Van thvc hien theo nguyen vcmg cua phv huynh hoc sinh Diem chua hay: Deng phvc ciaa hoc sinh se IchOng deng nhat ve kieu clang, IchOng nhat boat ve thed gian thvc hien, chi" truong mac Ong phvc IchOng thvc hien dug; met phan hop Ong mua Ong phvc vOi co se san xuat bi pha ve, s6 -Ong phvc da may IchOng bier phan phi cho ai, gay thiet hal ve tai chinh cho hai ben Pluming an 3: H9p ban thuemg trirc hei phi huynh hoc sixth, van Ong cac vien Ban thueng true Ong he chit' trucmg mua deng phk.ic cua nha trueng vi h9 la nhang nguti co uy tin va luen sat canh cling nha truemg Trong dai hOi elm HOi PI-11-1S dau nam, hieu truemg se trinh bay re chu trucmg cua nha tubing co viec cho h9c sinh mac dang phvc Va hoi truOng cling vOi hieu twang se download by : skknchat@gmail.com nhan khuyet diem nee town the phv huynh vi chua dua chit trucmg cita hieu truemg fru& phi huynh lay 5/ kien cua hy, qua dO van dung phi huynh Ong hi) chit trucmg cua hieu truemg, hieu tnrang se lam ban kiem diem truerc l'anh dao PhOng Phuang an co nhang diem hay nhu sau: - Diem hay: The hien dugc sit lang nghe, to nhan Ichuyet diem dia hieu tnremg truac phv huynh hoc sinh, tir dO phi huynh thay minh dugc ton trong, la *It lye lugng quan trong viec ph6i hgp thvc hien cac hog dOng giao dye nha truemg Cho nen h9 se a clang cam thong va se img hi) chit twang dia nha Phuang an vita thtu tinh vita dat li Ve phia phv huynh se giai tea dugc tam 1y ire che, bye tire vi minh khOng duce nha tru&ng ton dOng mirc Ve phia nha truang van thvc hien dugc chit truang mac ding phvc cho hoc sinh V TO cht thvc hieu gifii phtip de dat awe tieu a ra: Sau Iva chgn phucmg an de" giai quy& dan khieu nai cua 8ng Cao Van M, to can thvc hien theo ding qui trinh Lust khieu nai it 2011, Nghi dinh s6 75/2012/ND-CP 3/10/2012 dm Chinh phit va qui dinh cu the tai ThOng to s6 07/2013/TT-TTCP 3/10/2012 dm Thanh tra Chinh phit qui dinh giai quy& khieu nai, COng van 1182/SGDDT-ICHTC 8/8/2014 dm SO gido dye va dao tao Binh Dinh qui dinh the khoan thu dau nam, trânh lam thu gay dp lye cho phv huynh hoc sinh; ThOng to se 26/2009/TT-BTC-BGDDT 30/9/2009 gido due-dao tan dm BO gido dye qui dinh ve mac dung phvc cua hoc sinh va le phvc tat nghiep cua sinh vien, ngueri co trach nhiem giai quy& khieu nai se tien hanh cac bulk sau: • But 1: Phin loaf den - NOi dung khieu nai de nghi ea quan cap teen tryc tiep ( PhOng GD) can download by : skknchat@gmail.com thiep van mat qui dinh hanh chinh cim cap &red IA hieu truang truing Tieu h9c B Dan khieu nai viet bang ti'eng Viet, co ghi ro ngay, thing, nam viec dam, dia chi dm nguesi dai dien khieu nai - Nhu vay vu viec khieu nai thuOc than quyen giai quyet dm PhOng giao dye SO ngued khieu nai la mat so phy huynh dang ki ten, co ghi ro ngueri dai dien la Ong Cao Van M But 2: Thy 15, giai quyet khieu nai Ap dung Dieu 11, Luat khieu nai so 02/2011/QH XIII, thin han 10 ke to nhan din khieu nai thi nguOri giai quyet khieu nai tien hanh thy 11 so khieu nai gfri thu truemg din vi phieu de xuat thy 11 don ( Mau 02 — TCD) va thong bao viec thy 11 cho Ong Cao Van M theo mau s6 01 — KN Bulk 3: Thenh 14p Doan kiem tra - Doan kiem tra gom vien: dang chi chuyén tech kiem tra cita PhOng giao dyc, d'ang chi phi trach to cht ire can b0, d'ang chi thuac 1)0 phan tai vy, k'é toan Doan kiem tra hop va phan cong nhiem vu cho tong vien doan, nghien ciru din khieu nai, xay dung ka hoach kiem tra giai quyet khieu nai trinh trueng ping phe duyet ( Mau so 05- TTr) MM Ong Cao Van M den co quan thy 11 so, xac nhan don khieu nai mk se 09 — TTr) cung cep them thong tin, tai lieu, cluing cc"; can thiat Buei lam viec the hien bien ban va ce chit IcY cua hai phia (Mau se 08-TTr) Butc 4: L4p Ice hoach xac minh - KO hoach xac minh gam cac nai dung: xac dinh then gian, dia diem tien hanh, cac loai so, chimg tir, bien ban h9p hai clang su pham, bién ban h9p PHHS, hop dang kinh te, cac phucmg tien can thiet, cac ca nhan can lam viec download by : skknchat@gmail.com I I I The hien qua bien ban kiem tra xac minh ( Mau s6 11- TTr) Butt 5: Ging bo quyet dinh xac minh n(ii dung khieu nai Can cu k'e hoach xac minh, Truemg phOng gido dvc va dao tao quy& dinh lap Doan kiem tra nOi dung Ai viec khieu nai gel bye tiep den ngued khieu nai IA Ong Cao Van M va del tuong bi khieu nai IA hieu twang truemg Tieu hoc B Tai dia diem lam viec, Doan kiem tra cong be quyet dinh kiem tra The hien bien ban cong be quyet dinh ( Mau se 06- TTr) Bien ban dirgedoe tai cho nguti co lien quan den vu viec 141 xac nhan Birerc 6: Lam viec trvc tiep vol nguai khieu nai va ngtriri bi khieu - Theo dia diem va then gian dal ghi quy& dinh, Doan kiem tra tien haft thu thap tai lieu, thong tin a xac minh, lam rei cac nOi dung don khieu nai ninr: bien ban hop lien tich, bién ban hop hen ding co lien quan den qui dinh thu tien mua ding phue hoc sinh, hei ding co nhitng y kien nhu the nao ve van de nay, bien ban lam viec giita hieu tnrOng vOi thuemg true hen PHHS, cac bien ban ctia Ban thuemg true hen PHHS, bien ban dm chi hOi phi huynh timg 16p, danh sach hoc sinh da tham gia dOng tien, bop ding•ctmg cap ding phuc hoc sinh \bed co sec may mac, maeu ding phvc, chat lieu vai, - NOi dung lam viec duge the hien re' bien ban va co chit ky xac nhan cua cac ben ( Mau se 12 — TTr) Buirc 7: Tiep nh4n, xir 1y thiing tin, tai li§u, bAng to chile thoai Sau xac minh th8ng tin, tai lieu, chimg cu co lien quan (colap gray bien nhan theo mau se 7- Ttr), Doan kiem tra tien hanh hop, lay Sr kien cua timg vien, xem xet, del chieu cac bien ban hop hOi ding su pham, hop lien tich, hop 10 download by : skknchat@gmail.com hOi PHHS, ban phuong huemg nhiem vu nam h9c 2016- 2017 cfla truemg Tien hoc B co lien quan den van de ding phuc, nghi quy& hOi nghi CNVC, cac van ban quy pham phap luet co lien quan, t6 chirc dei thoai gala ngued khieu nai veri ngued bi khieu nai Tit co kr do, down kiem tra de xuet \fed truang phOng quy6t dinh giai quyet don khieu dm Ong Cao Van M • threat 8: Ban hinh, girl va cong khai Quyet dinh giai quyet khieu nai Teen ca set de xuet cua down kiem tra va cac tai lieu thOng tin kern theo vOng 30 ke tir thu 15T don khieu nai, tnremg ph6ng gide/ due va dao tao huyen H quyat dinh giai quy& khieu nai oh Ong Cao Van M von nhimg nOi dung chinh nhu sau: Chit tnrong cho hoc sinh mac long phvc cna truemg Tieu hoc B la khOng trai vOi tinh than dm Th8ng to 26/2009 dm BO truemg BO GD&DT nhung each that hien cila hieu truemg la chua ding theo qui trinh, mang tinh chit quan, nOng v'Oi, chua nghien ciru kS, cac van ban chi dao cua nganh cep ten Chu tnrang de the hien ban phucmg huang nam hoc 2017- 2018 nhung so phi hqp gala HOi PHHS vOi nha truemg chua long b0, thieu chlet the nen chua tao dugc sit Ong thuen cao town the phv huynh, dO co mot so phu huynh chua ro nen den den vu viec khieu nai nhu tren - Kiem diem truth nhi'em cua hieu truOng truem ca quan quan b? cep ten vei nhung hart the nhu: so suet cong tac quan 1)2, kh8ng thvc hien day du qui the den chua ca sec, qui cite phti hop giera nha truemg va HOi PHHS Hieu twang nhen hinh fink 1(5, luet khien trâch va rut kinh nghiem cong tac quart - Voi tinh than au thi, hieu truemg se cong khai giai trinh vy viec va xin 11 download by : skknchat@gmail.com truOt phi huynh Dai hai PHHS dau nam ve viac lam chit quan, nOng vii cua minh, mong muan sv hop tac gift nha truemg va HOi PHHS thin gian trap theo vi sv phat Ulan cua nha nen Xat thay vol gi g 300.000 tang mat b0 ding phic veri kik clang thiat trang nha, chit lieu Val tot, during may sac thi khOng dat so vOl thi trtremg Vi vay de nghi Hai PHI-IS phan tich a cac bac phi huynh thay duge nhimg dungy tot dep cua nha truang, van ding cac bac phi huynh Ong chit truong dm nha tnräng Giao cho Hai PHHS dung thu tian, k5r hgp dung yeti co sir may mac, cac khoan thu chi HOi dam nhan Ck khoan tian trich phan tram hoa hang duge nhap váo qui Hai de khen thuemg hoc sinh cuai Mm hoc Quyat dinh dirge gun den ngueri khiau nai va thOng bao town nganh de" the hi'au truemg khdc lay dO lam gucmg, rut kinh nghiam cong tac quan • Bu&c 9: Lap vi quAn ly he sa giai quyet khieu n#1 BO phan kiam tra cua PhOng giao dye co trach nhiam lap so Oil quyat khiau nai theo trinh Ma so giai quyat khiau nai ( tinh tiz thy 15r eel quyat Ichiau nai) Thu thap, phan loai tai lieu ( lap myc lye de quan l5f) DOng ho so giai quyat khik nai ( tinh tir va cOng khai Quyat dinh giai quyat Ichi6u nai) Luu so tai 1)0 phan kiam tra cua PhOng gido dye dao tao huyan H VI Kien nghl, de xuat: Qua kat qua >dr 15/ tinh huang teen, bai hoc rid va dai meri c'Ong tac quan 15/, Wang cao hiau qua cOng tae quan 15r, tang cuemg tinh dart chit, cOng khai nha tnrerng de' giam nhfing truemg hgp Ichiau nai can thvc hian Bong b0 cac giai phap sau: 12 download by : skknchat@gmail.com - Hieu tnremg can trang bi von hieu biet v'e phip luat, dac biet la luat chuyén nganh, tim hieu k'y va cap nhat thuemg xuyen cac van ban chi dao cua cap tren ve cac van de tubing h c de tang cao nang lye quan Cac chit trucmg, quy& sach can co su déing thuan cao hOi &Ong su pham, sty tang ho cua phu huynh h9c sinh mai di den quyet dinh thuc hien Nhimg van de lien quan den dOng gop cua cac lye lucmg ben ngoai nha twang can phai ten tinh than to nguyen, that hien cong khai, minh bach, co kiem tra, giam sat viec thu chi - Can de cao vai trO cua t6 chtic Cling down va Ban tra nhan dan nha tnremg, tao dieu kien tat cho h9 thuc hien vai to giam sat bang each xay dung qui the day du, r'O rang, trach nhiem cu the gill') hieu truemg c6 nhang quyet dinh dung dan tong cong tac quan ly nha truemg C KET LUifiN Tir Nghi dinh 43/2006/ND-CP 25/4/2006 ve trao quyen to chit, At chiu trach nhiem cua ngued thing dau ca set gido due co hieu lye thi hanh thi vai trO, chac tang quan ly cua hieu tnrang dac biet duct coi trang Han nita, Luat tra näm 2010 va thOng to 39/2013/TT- BGDDT 04/12/2013 dia BO GD&DT huemg dan tra chuyen nganh linh vac gido due da doi mai quan diem ve cong tac thanh- kiem tra, tap trung thanh- kiem cong tat quan lY va trach nhiem cua hieu truemg gift') hieu true:mg thuc hien dung chirc nang quan ly theo qui dinh cua phap luat C8ng tac tier, cong dan, gidi quyet don thu khieu nai, to cao dal duce qui dinh luat the hien tinh phap the xa hOi chit nghia, ban ve quyen va lei ich h9p phap, chinh dang cua cong dan 13 download by : skknchat@gmail.com Pheng gido dyc va dao tao huyan H can tang cubing lciam tra chuyan de va ding the quan 15, cua hiau tnrang cac trueng de xem xêt, danh gia va kip than di ks chinh nhtmg lat ch lac, sai trai gitip nfing cao hiau qua ding tic quan l3r, hiau truang cac trubng Xin chin cam an qui lath dao nha truerng, qui thay co giao cua trueng da giap da tOi thuc hian tiau luan va hoan Ichem h9c Xin tran cam an!!! Binh Dinh, thing 10 dam 2018 Ngueri vi& tiau luan TrAn Thi Kim Tra 14 download by : skknchat@gmail.com D TAI LIEU THAM KHAO TM lieu bai duer'ng nghiap vu cong tae vian tra giao duc — TruOng can b0 quan 1y gido dye ph6 Ho Chi Minh Ban chap hanh Trung uong (2013), Nghi quyet s6 29-NQ/TW ban hanh 04/1102013 va dai meri can ban, town din gido duc va dao tao dap Cling yéu cau CNH-HDH diau kin kinh to thi true/11g dinh huang XHCN va hOi nhap quac ta Qu & i hOi (2009), Luat gido due Th8ng to s6 07/2013/TT-TTCP 31/10/2013 &la tra Chinh pha va quy dinh quy trinh giai quyat khiau nai hanh chinh ThOng to s6 07/2014/TT-TTCP 31/10/2014 dm tra Chinh pha va quy dinh quy trinh xir 1ST don khiau nai, t6 cao, don kian nghi, phan anh ThOng to s6 40/2013/TT-BGDDT 18/12/2013 quy dinh va tiap cong clan, giai quyat khi'au nai, giai quyat to cdo dm BO Gido dye va Dao tao ThOng to so: 12/2011/TT- BGDDT 28/3/2011 ban hanh Dieu 1e truang trung hoc ca set, truing trung hoc phi) thOng va trueng ph6 th8ng co nhiau cap hoc caa BO Ciao dye va Dao tao Nghi dinh 34/2011ND-CP 17/5/2011 dm Thu twang Chinh pha va quy dinh xir 132 k5/ 1uat dai vai cong chirc 15 download by : skknchat@gmail.com ... skknchat@gmail.com 16i phv huynh hoc sinh ve quy& dinh cua minh Dai hOi phv huynh hoc sinh dau nam h9c Phuang an co nhtmg diem hay va chua hay sau: Diem hay: MOt s6 be phan phv huynh h9c sinh cam thy th6a... gido due Ira dao tao huyen H nhan dugc don cum mat so phu huynh h9c sinh cum truing Tiu hoc B Ong Cao Van M- phu huynh em Cao Van N ( hoc sinh lop 5A) dung ten dai di ea n vari nal dung nhu sau:... buOc moi hoc sinh phai dOng 300.000 (tang de' mua dang phuc Vic lam dO cua co N chua dugc thOng qua ck phu huynh download by : skknchat@gmail.com chua duot stir demg thuan cua phy huynh, nthu