Advantages & disadvantages of e-tailing I Introduction E-tailing or E-commerce is buying and selling goods on the internet E-tailing is now more and more popular with people II Advantages of e-tailing Lower financial cost Compared to e-tailing, physical stores have to pay a large amount of money to rent one of their store locations They also have to pay several upfront costs such as store signs, buying inventory, sales equipment, etc Plus, the store owner also has to hire staff to work They may also need to hire security staff However, depending on what type of e-tailing business you run, you may only need to hire employees when you grow to a certain level As your online store is online, these employees can work remotely, making it easier to find staff that will suit your company 24/7 Potential Income The online stores are always open With advertisement, you can attract anyone at any time in any part of the world In contrast, most physical location stores are only open at stable time, giving you a competitive edge By being available at all hours, you can attract more people An e-tailing store allows you to attract those who may have busy work schedules or who don’t have time to shop And there’s one more benefit of opening an online store over a brick and mortar shop: you’ll never need to hire a security guard! Scale business quickly One another benefits of e-commerce is that it’s easy to scale the business You can increase your advertisement budget when people are clicking and buying With physical stores, it can be hard to grow product lines or add more cashiers due to finite space You’ll need to find a bigger space, renovate With the etailing, you can add new products to your store without having to worry about shipping products or holding inventory, allowing you to grow quickly III Disadvantages of e-tailing Customer care If a customer has a question in store a salesperson is always ready to answer them However, an e-tailing disadvantage is that most customer are not satisfied due to the delay responding The reality is most customers expect a response from a business on social media quickly and clearly They can become angry and shop somewhere else if you forget to respond their message Shipping problem Customers consider shipping times to be one of the worst e-tailing disadvantages When a customer shops in person, she/he can take the product home right away But, with online shopping, most customers receive their products in a several days Even though payments are made right away, the product takes approximately 5-7 days to reach the customer Difficulty in return of goods Some consumers find that the idea of sending back a product that they don't like is extremely time-consuming Unless the retail store is nearby, some not even bother to return the products IV Conclusion E-tailing has both positive and negative sides However we can’t deny its essential influence on business ...IV Conclusion E- tailing has both positive and negative sides However we can’t deny its essential influence on business