Tài liệu Tiếng Anh Du Lịch - Exercises 18 doc

... Good. I’ll see you then. Vocabulary – Following safety procedures Each hotel should have instructions on health and safety procedures to follow whilst at work. It is important that you learn ... Elementary English for Tourism and Hospitality LESSON 18 – Out on the Ferry STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest

Ngày tải lên: 15/12/2013, 05:15

... story Bob has a job interview with Justine, the manager of the Plaza Hotel. Language Practice - Answering hypothetical questions In lesson 26, Justine asks a hypothetical question. Below are ... sure I know the health and safety requirements associated with my position and follow hotel procedures. A: What would you do if one of our guests was very upset? B: I would try and...

Ngày tải lên: 15/12/2013, 05:15

... like, you can buy your tickets here You can buy your tickets here, if you like. Vocabulary - time The words below are all connected with time. Look at the examples below and check their

Ngày tải lên: 15/12/2013, 05:15

... advice about holidays and takes bookings. A room attendant cleans and maintains rooms. Grammar - Questions Tags We use question tags in English for three different reasons: in each case, the

Ngày tải lên: 15/12/2013, 05:15

Ngày tải lên: 15/12/2013, 05:15

... possible that he went for a walk to the beach? Language Practice - Introductions Below are some model dialogues for introducing people. You can say ‘nice to meet you’, ‘pleased to meet you’ ... missing father. Whilst she is talking to the hotel manager, her father returns. Language Point - Suggesting an alternative explanation Below are some questions that offer alternative ex...

Ngày tải lên: 15/12/2013, 05:15

Ngày tải lên: 24/12/2013, 12:17

... story Mona and Jack arrive at the front desk with their baggage to check out. Expressions - Answering queries regarding invoices Below are some expressions for answering queries about

Ngày tải lên: 24/12/2013, 12:17

Ngày tải lên: 24/12/2013, 12:17

Ngày tải lên: 26/01/2014, 15:20