... next 12 – 18 months.This does not mean that you should put your ITIL plans and training on hold, however. You should considerimplementing your ITIL plans and taking your ITIL training now for ... changes do make ITIL v3 moredetailed and industry directed and, thus, more prescriptive than the current ITIL.ITIL v3 will also provide significant new resources to help you do- it-yourself”. ... organization. If you have been putting off ITIL, now is the time tobegin. If you are already implementing ITIL, you should consider these new capabilities. In either case, you need to understand...