... management information in a shared database integrated into other systems such as financial accounting, revenues at the counter (QMS), power charge through the banking system (Banking), index recorded ... the Power Companies, and power sub-companies are using a Customer Management Information System (CMIS) for power production and sale management CMIS is re...
Ngày tải lên: 20/07/2015, 21:12
... investigate deeply into this concept and its implications This paper discusses about the factors contributing to customer loyalty in Vietnam industrial gases market Among several factors found to be the ... HO CHI MINH CITY International School of Business Phan Thanh Bình FACTORS CONTRIBUTING TO CUSTOMER LOYALTY IN VIETNAM INDUSTRIAL GASES MARKET ID: 2...
Ngày tải lên: 04/05/2017, 21:35
RESEARCH ON EFFECTS FROM FDI TO ECONOMIC GROWTH IN CENTRAL VIETNAM KEY ECONOMIC REGION
... attracting FDI in Central Vietnam Key Economic region Directions and solutions in regional collaboration for attracting foreign direct investment in Central Vietnam Key Economic Region Conference ... random factors in CVKER’s economic growth in the 2000-2014 period and applied growth accounting method CHAPTER 4: EFFECTS OF FDI ON ECONOMIC GROWTH...
Ngày tải lên: 24/10/2017, 21:14
The factors affect on employees job satisfaction of BIDV
... master the job satisfaction of the employees right in this period As a result in this study, I focused only on identifying and analyzing the impacts of these factors on job satisfaction of employees ... and Job satisfaction The relationship between Person – Organization fit andJob Satisfaction The relationship between Workplace Values and Job Satisfa...
Ngày tải lên: 06/04/2016, 17:57
NGHIÊN cứu ẢNH HƯỞNG của một số THÔNG số CÔNG NGHỆ đến độ SẠCH bề mặt KHUÔN mẫu BẰNG PHƯƠNG PHÁP PHUN đá KHÔ CO2 RESEARCH ABOUT THE EFFECT OF SEVERAL TECHNOLOGICAL PARAMETERS TO CLEAN SURFACE MOLD BY SPRAYING CO2 ICE
... thông số công nghệ phun đá CO2 ảnh hưởng định đến suất, chất lượng làm Trong đó, áp suất, lưu lượng đá CO2 khoảng cách phun có ảnh hưởng lớn đến độ Các thơng số lưu lượng khí, kích thước lỗ phun ... yếu hội nghị khoa học cơng nghệ tồn quốc khí - Lần thứ IV PHƯƠNG PHÁP LÀM SẠCH BẰNG PHUN ĐÁ CO2 2.1 Phương pháp Phương pháp làm đá CO2 phươ...
Ngày tải lên: 08/06/2016, 07:04
Service quality and customer satisfaction in business to business the case of ready mix concrete industry vietnam
... dimensions of B2B service quality in affecting customer satisfaction in the context of Ready- Mix Concrete industry in Vietnam with the different type of ReadyMix Concrete companies: local and foreign The ... to obtain following objectives: (1) To investigate the different impacts of B2B service quality s determinants on customer satisfacti...
Ngày tải lên: 04/06/2017, 21:24
Factors affect to e consumer’s attitude to buy in the online commodities market
... offline "Experience " 25 EXPE1 The Internet enables (will enable) me to complete shopping quickly 26 EXPE2 The Internet makes (will make) it easy to comparison shopping 27 EXPE3 The Internet gives ... will search for the cheapest e- retailer 16 PRIC5 I expect commodities online to be cheaper than offline 17 PRIC6 I not switch from one e- retailer to another when buying...
Ngày tải lên: 05/08/2017, 16:15
The research of using epad technology to support activities in administrative system
... UNIVERSITY, HANOI COLLEGE OF TECHNOLOGY Nguyen Hoai Nam THE RESEARCH OF USING EPAD TECHNOLOGY TO SUPPORT ACTIVITIES IN ADMINISTRATIVE SYSTEM GRADUATION THESIS Major Field: Information Technology Supervisor: ... successful: • The technology used: it decides the effect of the software including powerful, fast, etc or the compatibility with other softwar...
Ngày tải lên: 23/11/2012, 15:04
Tài liệu The latest thinking on Customer Satisfaction Measurement pdf
... Management Consultancy Limited The issues for a modern efficient and effective construction industry The construction industry is not known for focusing on customers’/end users’ needs Many of the people ... JEMU, the Environment Agency, • Professional bodies like The Chartered Institute of Building Services Engineers, the Concrete Society and trade associations like the Britis...
Ngày tải lên: 22/12/2013, 02:17
Tài liệu measuring customer satisfaction in the context ppt
... tries to gain a holistic picture of the events and their interrelations that together form customer satisfaction or dissatisfaction Measuring customer satisfaction by interviews The interview ... as the only method for measuring customer satisfaction negatively correlates with direct customer involvement in the project work Measuring customer satisfaction is...
Ngày tải lên: 22/12/2013, 02:17
Tài liệu The latest thinking on Customer Satisfaction Measurement ppt
... Management Consultancy Limited The issues for a modern efficient and effective construction industry The construction industry is not known for focusing on customers’/end users’ needs Many of the people ... JEMU, the Environment Agency, • Professional bodies like The Chartered Institute of Building Services Engineers, the Concrete Society and trade associations like the Britis...
Ngày tải lên: 15/01/2014, 15:59
Tài liệu “Measuring customer satisfaction in the context of a project-based organization” docx
... a negative correlation between customer satisfaction and financial performance Indirect measures of customer satisfaction provide simple ways of assessing the state of customer satisfaction They ... making, and their satisfaction contribute towards the satisfaction of the customer organization as a whole In this case, the measurement of CS includes t...
Ngày tải lên: 15/01/2014, 15:59
Tài liệu Measuring Customer Satisfaction In The Tourism Industry pptx
... become an integral part of the understanding what the market(s) is/are seeking Peak organisations in the tourism industry recognise the need to encourage both new and repeat business The latter ... certain aspects of individual parks What is most interesting, however, is the fact that the respondents demonstrated how much their experiences in these parks affected the...
Ngày tải lên: 18/01/2014, 15:20
THE STUDY OF PERSONEL SERVICE QUALITY WITH BANK CUSTOMER SATISFACTION IN ASIA COMMERCIAL BANK, DANANG BRANCH, VIET NAM
... to customer satisfaction 16 Items for measuring Service Quality No Items The exterior of the bank The interior of the bank Employees of the bank have neat appearances The interior of the bank ... to find the best ways to improve the service quality With the aim of finding out the attributes of the service quality to measure it, th...
Ngày tải lên: 18/04/2014, 16:33
influence of price and quality to customer satisfaction
... reveal the influence of price and quality to customer satisfaction through their brain activity in parts responsible for this experience First research investigates quality and customer satisfaction ... the economically valuable topic of consumer preferences Know- Empirical evidence of influence of price and quality to customer satisfaction In this...
Ngày tải lên: 08/06/2014, 11:34