... Management Information Systems MANAGING THE DIGITAL FIRM Kenneth C Laudon New York University Jane P Laudon Azimuth Information Systems Ahmed Elragal German University ... Types of Information Systems 50 Transaction Processing Systems 50 • Management Information Systems and Decision-Support Systems 52 • Executive Support Systems for Senior Management 54 2.3 Systems ... E-Commerce: Digital Markets, Digital Goods 339 Part Four Building and Managing Systems 425 Decision Making and Knowledge Management 385 Chapter 11 Building Information Systems 427 Chapter 12 Managing Information...