... leading global provider of business-to- Celanese, Dow business sell-side e-commerce solutions HAHT Commerce e- Corning, OxyChem, Table 4. 1: Sample of e-commerce software vendors Vendor Description ... applications, professional services for help in formulating ebusiness strategy, as well as in designing, customizing, and implementing e-business solutions Table 4. 1: Sample of e-commerce software vendors ... midsized retailers and manufacturers Real Profit Drivers Distraction The key elements of retail differentiation have long been branding, merchandising, and customer service By building e-commerce in-house,...