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The impact of loyalty programs service quality and store reputation on customer satisfaction and loyalty

Báo cáo khoa học:

Báo cáo khoa học: "The impact of compliance with 6-hour and 24-hour sepsis bundles on hospital mortality in patients with severe sepsis: a prospective observational study" pdf

... strengths To date, this is the first study to demonstrate the impact of compliance with an adaptation of the SSC 6-hour and 24-hour sepsis bundles on hospital mortality in patients with severe sepsis ... information about compliance of sepsis bundles and its impact on outcomes In this study, therefore, we determined the rate of compliance with 6-hour and 24-hour sepsis bundles and the impact of the compliance ... and the rate of compliance, by definition, was 30% Again, the compliant and the non-compliant groups were comparable in their characteristics and severity of sepsis, but hospital mortality was...
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The impact of summer in-service teacher training on teacher change = Nghiên cứu về thay đổi của giáo viên dưới tác động của chương trình bồi dưỡng chuyên môn nghiệp vụ hè

The impact of summer in-service teacher training on teacher change = Nghiên cứu về thay đổi của giáo viên dưới tác động của chương trình bồi dưỡng chuyên môn nghiệp vụ hè

... IN-SERVICE TEACHER TRAINING ON TEACHER CHANGE NGHIÊN CỨU VỀ THAY ĐỔI CỦA GIÁO VIÊN DƯỚI TÁC ĐỘNG CỦA CHƯƠNG TRÌNH BỒI DƯỠNG CHUYÊN MÔN NGHIỆP VỤ HÈ M.A MINOR THESIS Field: English Language Teaching ... followed by the discussion of the limitations of the study as well as suggestions for further research PART C CONCLUSIONS Conclusions of the study After reviewing the impact of summer in-service ... 4.2.1 Teachers‟ opinions of the impact of the summer in-service workshops on their teaching …………………………………………………… 18 4.2.2 Teachers‟ opinions of the limitations of the summer in-service workshops...
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The impact of risk factors to production and businesss performance in vietnam

The impact of risk factors to production and businesss performance in vietnam

... in Vietnam 2.6.1 Conceptual framework and hypotheses: The impact of risk factors to production and business performance in Vietnam 2.6.1.1 Conceptual framework and hypotheses: The impact of risk ... Determine risk factors which impact on coffee production and business performance in Vietnam + Measurement model: Measurement model take an effect in scanning and removing factors which have no impact ... on coffee production and business process + Conceptual framework: Conceptual framework provides a theoretical supplement to risk theories in explaining the impact of risk factors on coffee production...
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lim and tan - 2008 - non-audit service fees and audit quality- the impact of auditor specialization

lim and tan - 2008 - non-audit service fees and audit quality- the impact of auditor specialization

... audit fees is the sum of audit fees and audit- related fees Total non -audit fees is the sum of IS fees, tax fees, and other fees Total fees is the sum of total audit fees and total non -audit fees ... narrowing the scope of non -audit services and requiring disclosure 204 C.-Y LIM AND H.-T TAN of both audit fees and fees derived from different components of non -audit services (SEC [2000]) The Sarbanes ... extent auditor specialization moderates the influence of non -audit services, and/ or that the relation between auditor specialization and provision of non -audit fees is more complex and involves other...
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The relationship between service quality, customer satisfaction, service quality and customer loyalty  a study in  telecommunication industry of laos

The relationship between service quality, customer satisfaction, service quality and customer loyalty a study in telecommunication industry of laos

... between Service quality, customer satisfaction and customer loyalty 2.2.1 Service quality and customer satisfaction Several researchers examine links between and among service quality, and satisfaction ... quality and customer satisfaction, service quality and customer loyalty, customer satisfaction and customer loyalty in Laos telecommunication setting Data was collected in a survey of telecommunication ... meaning of service quality, and then principally from Parasuraman et al.'s (1985) exploratory research in this area The underlying theory for Parasuraman, et al.'s (1985) measure of service quality...
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The relationship between service quality, customer satisfaction, service quality and customer loyalty  A study in  Telecommunication Industry of Laos

The relationship between service quality, customer satisfaction, service quality and customer loyalty A study in Telecommunication Industry of Laos

... between Service quality, customer satisfaction and customer loyalty 2.2.1 Service quality and customer satisfaction Several researchers examine links between and among service quality, and satisfaction ... service quality, customer satisfaction, and customer loyalty in the Laos telecommunication sector That addresses the lack of research of these relationships in terms of research setting and provides ... differences are one of the important factors affecting the performance of multinational telecommunication companies in Laos That means although the relationships among service quality, customer satisfaction...
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Whatever Happened to Frank and Fearless- The Impact of the New Public Management on the Australian Public Service ppt

Whatever Happened to Frank and Fearless- The Impact of the New Public Management on the Australian Public Service ppt

... definition has been elaborated by the Public Service Commissioner: Whatever Happened to Frank and Fearless? The role of the APS is to serve the Government of the day: to provide the same high standard ... Whatever Happened to Frank and Fearless? The impact of new public management on the Australian Public Service Kathy MacDermott Published by ANU E Press The Australian National University ... Whatever Happened to Frank and Fearless? In 1999 ‘responsiveness’ acquired a legal definition as one of the APS Values established in the Public Service Act to guide the conduct of public servants The...
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The Study of Service Quality and   How It Influences Student   Satisfaction in Phương Đông  College.

The Study of Service Quality and How It Influences Student Satisfaction in Phương Đông College.

... The Study of Service Quality and How It Influences Student Satisfaction in Phương Đông College Free Powerpoint Templates Introduction Theoretical Framework and Hypothesis Development ... Perceived quality and objective quality Quality and satisfaction Service quality and its Dimensions Free Powerpoint Templates Page 10 Free Powerpoint Templates Page 11 2.1 Definition of SERVQUAL ... understand the actual quality of our services like library resources, writing center, and so on… Free Powerpoint Templates Page • This study is intent to understand: Conception of service quality...
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The impact of audit quality on cash incentive compensation and cost of capital

The impact of audit quality on cash incentive compensation and cost of capital

... who engage non specialist BigX auditors I further examine the impact of different attributes of the auditor and the audit on the cost of capital of the client firm I find that the cost of capital is ... itself in the CEO compensation awarded by the firm The Information Role of Auditing and Cost of Capital As previously mentioned, one of the adverse effects of the separation of ownership and control ... opinion on cost of capital and find that cost of capital is inversely proportional to auditor tenure, and that cost of capital for the client will increase if the auditor issues any opinion other...
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báo cáo hóa học:

báo cáo hóa học: "The impact of regular physical activity on fatigue, depression and quality of life in persons with multiple sclerosis" pot

... compare fatigue, depression and QoL scores in persons with MS who did and did not participate in regular physical activity A recent review of exercise intervention studies in persons with MS, ... depression and QoL scores in persons with MS who did and did not regularly participate in physical activity It was hypothesised that persons with MS who participated in regular physical activity ... improvements in QoL in persons with MS Depression is commonly observed in persons with MS, [14,15] and has been negatively associated with QoL scores [16,17] Participation in regular physical activity...
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báo cáo hóa học:

báo cáo hóa học:" Quality of life and the impact of drug toxicities in a South African community-based antiretroviral programme" docx

... onto HAART and increasing survival among these patients, there is a growing need to understand the impact of HAART use on the quality of lives of HIVinfected individuals [4-8] There is a sizeable ... South Africa, there is an ongoing debate about whether or not the side-effect profile of HAART may adversely affect the HRQoL of HIVpositive individuals More data about the impact of HAART and HAARTrelated ... antiretroviral (ARV) therapy progressed to AIDS and died of their disease The rollout of highly active antiretroviral therapy (HAART) through national and provincial programmes has dramatically altered...
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Health and Quality of Life Outcomes BioMed Central Review Open Access The impact of urinary ppt

Health and Quality of Life Outcomes BioMed Central Review Open Access The impact of urinary ppt

... on the quality of life of elderly women Age and Aging 1993, 22:82-89 Hunskaar S, and Vinsnes A: The quality of life in women with urinary incontinence as measured by the sickness impact profile ... report a poorer quality of life [10,24] The effect of self-efficacy on quality of life has been investigated in several studies of health related behaviors Self-efficacy and quality of life are positively ... Treatment of UI is based on a thorough assessment to confirm the presence of UI, the type of UI, identification of contributing factors, and the determination of patients that may require further...
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báo cáo hóa học:

báo cáo hóa học:" The impact of iron overload and its treatment on quality of life: results from a literature review" pptx

... emotional functioning [16] The objective of this study was to assess the literature for the impact of iron overload and infusion Iron Chelation Therapy (ICT) on patients' QoL and to assess the availabil- ... (Dare), and Cochrane Control Trial Register (CCTR) Further, an additional search was done of the Health Economics Evaluation Database (HEED) For HEED, the phrases 'iron chelation', 'thalassaemia', ... clinical trials and patient reported outcomes Jean-François Baladi and Paula Jones work for Novartis Pharmaceuticals Corporation, USA Authors' contributions JFB and PJ conceived the study and all authors...
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