Dessler HRM 12e ch 010 coaching careers and talent management

... 6 30 Background Investigations and Reference Checks  Extent of investigations and checks – – – – – Reference checks (87%) Background employment checks (69 %) Criminal records (61 %) Driving records ... check  Check all employment and personal references  Use paper -and- pencil honesty tests and psychological tests  Test for drugs  Establish a search -and- seizure policy and co...

Ngày tải lên: 14/11/2016, 15:28

... career anchors 10 21 Gary Dessler tenth edition Chapter 10 Appendix Part Training and Development Managing Your Career © 2005 Prentice Hall Inc All rights reserved PowerPoint Presentation by Charlie ... Source: Fred L Otte and Peggy G Hutcheson, Helping Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall, 1992), p 56 Table 10 2 10 7 Choosing a Mentor  Choose an appropr...

Ngày tải lên: 14/11/2016, 15:28

... fairness and justice of a decision’s result  Procedural justice – The fairness of the process by which the decision was reached  Interactional (interpersonal) justice – The manner in which managers ...  Organize rites and ceremonies reinforcing values © 2005 Prentice Hall Inc All rights reserved 14 13 HR s Role in Fostering Ethics and Fair Treatment  Why treat employ...

Ngày tải lên: 14/11/2016, 15:28

... Hall Inc 15 All rights reserved 30 The Collective Bargaining Process  What Is collective bargaining? – Both management and labor are required by law to negotiate wage, hours, and terms and conditions ... All rights reserved 15 34 Classes of Bargaining Items  Voluntary (permissible) bargaining items – Items in collective bargaining over which bargaining is neither...

Ngày tải lên: 14/11/2016, 15:29

... and the return rate of guests and thus boost revenues and profitability”) 16 47 Figure 16 11 Key Terms Occupational Safety and Health Act Occupational Safety and Health Administration (OSHA) ... rights reserved 16 3 OSHA Standards and Record Keeping  OSHA standards – General industry standards, maritime standards, construction standards, other regulations and procedu...

Ngày tải lên: 14/11/2016, 15:29

... solutions with pros and cons for each Get respected opinions and input Implement your chosen response Assess results and alter your approach as needed 15 Coaching, Mentoring and Managing The best ... understanding these insights gives you fuel for change 27 Coaching, Mentoring and Managing People Behave Based on Their Thoughts If you have an employee who is negative and...

Ngày tải lên: 16/01/2014, 16:34

... Coaching, Mentoring and Managing A Coach Guidebook By Micki Holliday The Career Press, Inc Franklin Lakes, NJ Copyright © 2001 by Micki Holliday All rights reserved under the Pan-American and ... change your team 35 Coaching, Mentoring and Managing ? Chapter Quiz What does “management” mean? AM FL Y Why are people “unlimited resources”? TE Name the 10 values of a suc...

Ngày tải lên: 21/02/2014, 16:20

... Tracey Bernstein Coaching competencies and corporate leadership / Tracey B Weiss ; with Sharyn Kolberg p cm Includes bibliographical references and index ISBN 1-57444-319-4 (alk paper) Leadership Mentoring ... to coach the leaders who work for you and how to build leadership equity in your organization The title of the book, Coaching Competencies and Corporate Leade...

Ngày tải lên: 24/03/2014, 00:21

... Assessment of Performance Historically (Superior, Average, Substandard) Performance During Last Year Immediate StaffCoach™ Action 39 Coaching, Mentoring and Managing The way to get anywhere is to start ... standard level … and some will perform at substandard levels 37 Coaching, Mentoring and Managing This is true regardless of training, experience or similar backgroun...

Ngày tải lên: 21/06/2014, 13:20

... Make humor a welcome and honored co-worker every day of the week When 71 Coaching, Mentoring and Managing people laugh, their mistakes and setbacks are easier to tolerate and more easily overcome ... difficulty by identifying free-lance welders or outside resources to contact when welding demands 61 Coaching, Mentoring and Managing C A S E S T U D Y rise It’s also a...

Ngày tải lên: 21/06/2014, 13:20

... Trust is built by laying critical foundation stones 83 Coaching, Mentoring and Managing • Confidentiality In order to push the individual to the next level, you must know his weaknesses and fears ... with praise Be sensitive to their personalities and choose the time and place with that in mind Recognition and praise are a way to honor them 85 Coaching, Mentoring...

Ngày tải lên: 21/06/2014, 13:20

... about to something pleasurable So schedule your mentoring sessions to end with lunch or quitting time, or even to take place during leisure events Go into 131 Coaching, Mentoring and Managing mentoring ... 115 Coaching, Mentoring and Managing The managerial style of the new millennium is one of responsiveness and empathy This is in part due to the demands of the ne...

Ngày tải lên: 21/06/2014, 13:20

... coaching, mentoring and counseling brings those skills to the forefront fast A Story About Managing A manager set up a team to look at the way the department responded to customer requests and complaints ... guidance to the role that will best serve your purposes Should you coach? 231 Coaching, Mentoring and Managing Mentor? Counsel? Identify the level of performance...

Ngày tải lên: 21/06/2014, 13:20

... .11 1 Steps for Effective Coaching Interactions 11 2 Common Activities for the Coach .11 3 What to Expect When You’re Doing It Right 11 4 Case Study 11 8 Case ... .13 4 Style Analysis Questions 14 1 The Three Key Phases of Successful Mentoring .14 2 Exercise 14 7 The Outcome of Effective Mentoring 15 2 The Treasure of Mentoring ... .12 1 Summary 12 3 Chapter Quiz 12 4 The M...

Ngày tải lên: 07/08/2014, 02:20

... Little terms you use to describe them 11 Coaching, Mentoring and Managing sometimes? Grumpy … Johnny-come-lately … The Complainer … etc.? When we that, we’re understanding people from the outside in ... all team interactions and cause a sense of trust and comfort with the individuals 10 Respect — a giving and receiving of high regard to and from the staff as individuals and...

Ngày tải lên: 07/08/2014, 02:20