... Keep power in your pocket (e.g. attorney, credible reference) Keep the door open Conflict as a Choice Point Explore whether conflict is a signal for a change View the disagreement as a choice point and explore options for moving ... Dismissive – interrupting, talking over, ignoring {men engage more frequently than women} • Exclusionary – leaving someone out of the meeting, discussion or social gathering • Undermining – going behind the back of others or using insults to discredit arguments ... Making additional small requests after an agreement has been made Feigning the scarcity of an item Ulterior Motive Deception Lying Creating impression others will think poorly of them in order to gain compliance Threatening someone with power you don’t possess...