Factors affecting customer loyalty in mobile communication service in hanoi, vietnam

... analyze factors affecting customer loyalty in the mobile communications market in Hanoi, dissertation uses the experimental model of customer loyalty in the mobile communications market in Ho Chi Minh ... effectiveness of the factors affecting the customers loyalty in the mobile information services in the long term To accurately evaluate the factors...

Ngày tải lên: 23/08/2014, 02:02

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Ngày tải lên: 05/05/2016, 15:29

... Ho Chi Minh City – Year 2012 UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Tran Minh FACTORS AFFECTING CUSTOMER TRUST IN ONLINE SHOPPING IN VIETNAM ... Literature Review Trust in online shopping 1.1 Definition of trust in e-commerce Trust definition in Internet shopping is a quite complicated concept in e- commerce field Depen...

Ngày tải lên: 01/06/2015, 20:09

... quality of group buying and the influence of the measure to customer satisfaction - Analyze factors influencing customer satisfaction in group buying in Vietnam - - II LITERATURE REVIEW In this chapter, ... ECONOMICS HO CHI MINH CITY International School of Business Nguyen Thi My Chi FACTORS AFFECTING CUSTOMER SATISFACTION IN GROUP BUYING IN VIETNA...

Ngày tải lên: 01/06/2015, 20:20

... DETERMINING FACTORS AFFECT CUSTOMER LOYALTY IN BUSINESS- TO -BUSINESS CONTEXT OF VIETNAMESE INFORMATION TECHNOLOGY COMPANIES IN HO CHI MINH CITY In Partial Fulfillment of the Requirements of ... 1: INTRODUCTION The first aim of this dissertation is to determine factors affect customer loyalty towards information technology (IT) busine...

Ngày tải lên: 22/10/2015, 13:31

... the loyalty of employees in businesses That's why I chose the topic Factors affecting employees loyalty in companies in Ho Chi Minh City The paper purpose is to identify the most important factors ... objectives: (1) Find out the factors affecting employees loyalty in businesses in HCM city (2) Provide some recommendations to improve the employees l...

Ngày tải lên: 06/04/2016, 18:01

... Determine the factors affecting the use of mobile banking services by consumers in Hanoi; - Analyze the level level of influence of the different factors to the use of mobile banking services in ... particular; (ii) to outline a comprehensive picture of the use of mobile banking services in Hanoi And then identify the major factor...

Ngày tải lên: 20/08/2014, 22:08

... (Figure.3.3) that helps in identifying the relationship between cleaning service quality measures, customer satisfaction and customer loyalty in industry cleaning service In testing the proposed model, ... by proving enhanced quality service The aim of this study is to examine the relationship between service quality, customer satisfaction...

Ngày tải lên: 03/10/2014, 11:44

... international call, international roaming, national roaming, call forwarding, call restriction, call holding, call waiting, voice mail, fax data, calling line identification, calling line identification ... transaction points are also the supporting point of Vinaphone Besides the official transaction office, Vinaphone has thousand of retailers which is developed by each provincial VNP...

Ngày tải lên: 25/11/2014, 00:33

... statement was defined to take a closed look at using mobile banking in Viet Nam In order to narrow down the topic area, the scope of research examined the mobile banking in Ho Chi Minh City Finally, ... electronic banking (e -banking) Mobile banking provides personalized, anytime - anywhere banking services thus making it the future of banking In the la...

Ngày tải lên: 01/06/2015, 20:09

... ECONOMICS HO CHI MINH CITY International School of Business Tran Huy Anh Duc FACTORS AFFECTING CUSTOMER’S TRUST IN E-COMMERCE IN VIETNAM ID: 60340102 MASTER OF BUSINESS (Honours) ... - What factors that affect customers' trust in e-commerce in Vietnam? - How is the relationship between these factors and customer’s trust in ecommerce? Which will influence c...

Ngày tải lên: 01/06/2015, 20:09

... out the factors affecting customer loyalty towards supermarkets in Ho Chi Minh City? (2) Measure the extent to which the factors affect the loyalty of customers towards supermarkets in Ho Chi Minh ... will affect the loyalty of customers to supermarkets in Ho Chi Minh City? (2) To what extent these factors affect the loyalty...

Ngày tải lên: 24/09/2015, 16:18

... questions The final aim of the research is to investigate the techniques to overcome the factors that may have negative effects on the participation in classroom oral activities of the second year Tourism ... on the students involvement and analyze the techniques and activities the teachers of English at the Tourism Faculty in CS...

Ngày tải lên: 29/01/2014, 14:35

Ngày tải lên: 16/03/2014, 00:20