... CHI MINH CITY International School of Business Tran Nguyen Anh Tuan FACTORS AFFECTING CUSTOMER LOYALTY IN THE VIETNAMESE BANKING INDUSTRY MASTER OF BUSINESS (Honours) Ho Chi Minh ... HO CHI MINH CITY International School of Business Tran Nguyen Anh Tuan FACTORS AFFECTING CUSTOMER LOYALTY IN THE VIETNAMESE BANKING INDUSTRY ID: 22110077 MASTER OF BUSINESS (Honours) ... switching cost and trust on customer loyalty in the Vietnamese banking industry This study gathered survey data from a convenience sample of 252 consumers are living and working in Ho Chi Minh
Ngày tải lên: 04/05/2017, 21:41
... CHI MINH CITY International School of Business -HA NGUYEN MINH TAM KEY FACTORS AFFECTING EMPLOYEE SATISFACTION IN THE BANKING INDUSTRY – EVIDENCES FROM HO CHI MINH CITY MASTER OF BUSINESS ... commercial banking industry in Vietnam declining from VND47 trillion to VND36 trillion (as of 2012) In 2012-2013, the State bank of Viet Nam restructured the banking industry by making a series ... doing a research to identify some factors that impact on employee satisfaction in the banking industry Participant in this survey is voluntary and no individual data will be reported Please indicate
Ngày tải lên: 05/05/2017, 19:55
Key factors affecting brand loyalty in hotel industry in ho chi minh city
... CHI MINH CITY International School of Business Thai Hong Kim KEY FACTORS AFFECTING BRAND LOYALTY IN HOTEL INDUSTRY IN HO CHI MINH CITY MASTER OF BUSINESS (Honours) Ho Chi Minh ... ECONOMICS HO CHI MINH CITY International School of Business Thai Hong Kim KEY FACTORS AFFECTING BRAND LOYALTY IN HOTEL INDUSTRY IN HO CHI MINH CITY ID: 22110031 MASTER OF BUSINESS (Honours) ... Capturing the trends and potential of hotel industry in Vietnam, the existing and new comers in this industry are facing with a strong competitive environment The issue is how the firms in this industry
Ngày tải lên: 05/05/2017, 20:00
Factors affecting customer satisfaction in public sector a comparative study between administrative service and transport service in dong nai province
... ECONOMICS HO CHI MINH CITY International School of Business - Phan Huynh Van Thao FACTORS AFFECTING CUSTOMER SATISFACTION IN PUBLIC SECTOR: A COMPARATIVE STUDY BETWEEN ADMINISTRATIVE SERVICE ... Thao FACTORS AFFECTING CUSTOMER SATISFACTION IN PUBLIC SECTOR: A COMPARATIVE STUDY BETWEEN ADMINISTRATIVE SERVICE AND TRANSPORT SERVICE IN DONG NAI PROVINCE ID: MBUS111039 MASTER OF BUSINESS ... TRANSPORT SERVICE IN DONG NAI PROVINCE MASTER OF BUSINESS (Honours) Ho Chi Minh City – Year 2013 1|Page UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business
Ngày tải lên: 03/08/2017, 21:25
Factors affecting employee commitment in banking industry in ho chi minh
... ECONOMICS HO CHI MINH CITY International School of Business Nguyễn Thị Minh Thuyên FACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTRY IN HO CHI MINH CITY MASTER OF BUSINESS (Honours) ... Chi Minh City – Year 2014 UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Nguyễn Thị Minh Thuyên FACTORS AFFECTING EMPLOYEE COMMITMENT IN BANKING INDUSTRY ... Economics in Ho Chi Minh City At the present, I have been doing a research to indentify some factors to affect to organizational commitment of core employees in Vietnamese banking industry Please kindly
Ngày tải lên: 23/08/2017, 21:32
Factors affecting customer loyalty in mobile communication services in ha noi, viet nam
... entitled FACTORS AFFECTING CUSTOMER LOYALTY IN MOBILE COMMUNICATION SERVICES IN HANOI, VIETNAM Submitted in Partial Fulfilment of the Requirements for the Degree DOCTOR OF BUSINESS ADMINISTRATION ... work / dissertation entitled ? ?Factors affecting customer loyalty in mobile communication services in Hanoi, Vietnam”, orally defended/ presented under the DBA Program jointly offered by Southern ... FACTORS AFFECTING CUSTOMER LOYALTY IN MOBILE COMMUNICATION SERVICES IN HANOI, VIETNAM _ A DISSERTATION Presented to the
Ngày tải lên: 02/10/2017, 09:00
The factors affecting customers satisfaction in VNPost corporation
... priorities in business nowadays because it remains customer satisfaction and loyalty, growth and profitability Factors affecting customers’ satisfaction are extremely important for businesses in finding ... service (ECS) is indispensable in business activities all over the world It helps companies cuting down operating and inventory costs, and moreover, ECS plays an important role in affecting the capability ... 18 OLP Online payment 19 PP Price and payment Pricing attaching to the brand and experience of service providers Distribution channels 20 IIA Investment in asset 21 IIS Investment in information
Ngày tải lên: 04/11/2017, 21:11
The factors affecting employee engagement in dupon vietnam company
... professional body in the world, the employee engagement was defined as “being focused in what you do (thinking), feeling good about yourself in your role and the organization (feeling), and acting in a way ... engagement as a concept has become increasingly main stream in management thinking over the last decade It proposes a ‘mutual gains’ employment relationship, creating a win-win for employees and their ... raw materials products for supplying to local manufacturing customers in many key industries in Vietnam including agriculture, footwear, cookware, packaging and industrial polymer, automobile,
Ngày tải lên: 09/11/2017, 21:43
A study on some major factors affecting students’ interest in learning english at a high school in viet nam
... learners’ interest in learning process depends on many factors controlled by nature or shaped by nurture The present study aims at investigating some major factors affecting students’ interest in learning ... SOME MAJOR FACTORS AFFECTING STUDENTS’ INTEREST IN LEARNING ENGLISH AT A HIGH SCHOOL IN VIET NAM (Graduation paper submitted in partial fulfillment of the Degree of Bachelor of Arts in English) ... interest, learning English, external factors ii STATEMENT OF AUTHORSHIP Title: A STUDY ON SOME MAJOR FACTORS AFFECTING STUDENTS’ INTEREST IN LEARNING ENGLISH AT A HIGH SCHOOL IN VIET NAM (Graduation
Ngày tải lên: 17/09/2019, 15:27
Factors affecting innovation capacity in Vietnamese Southern high technology industries
... learning has a major role in promoting innovation at three levels: individual, group, and business (Egan & Bartlett, 2004; Ellinger & Howto, 2002) Rothaermel and Deeds (2004) found that learning in ... organizational learning impacts positively on innovation capacity of businesses in high-tech industries H2: Organizational learning positively affects the innovation capacity of businesses in Vietnamese ... of innovative thinking and continuous changes to adapt to operating environment (Prajogo & Sohal, 2003; Hung et al., 2010) Third, for the employee involvement principle, increasing autonomy for
Ngày tải lên: 04/02/2020, 10:25
tiểu luận kinh tế lượng factors affecting criminal rate in countries between 2007 and 2016
... large margin Rural population share and minority population play a very negligible role in determining the criminal cases registered in India I.2.3) Recent Vietnam studies about crime: In Vietnam, ... "crime" means, in England and Ireland, any felony or the offence of uttering false or counterfeit coin, or of possessing counterfeit gold or silver coin, or the offence of obtaining goods or money ... to be classified as a crime, the "act of doing something criminal" must – with certain exceptions – be accompanied by the "intention to something criminal" While every crime violates the law,
Ngày tải lên: 22/06/2020, 21:34
AN INVESTIGATION INTO TECHNIQUES TO OVERCOME FACTORS AFFECTING THE PARTICIPATION IN CLASSROOM ORAL ACTIVITIES OF THE SECOND YEAR TOURISM STUDENTS AT CSSH
... roles in classroom activities Teaching methods may play a decisive part in obtaining teaching goals, and in this case, increasing students’ involvement in oral activities Besides teaching methods, ... working in this way Nine among ten students who were interviewed about the reasons why they liked working in groups expressed similar opinions Some possible explanations obtained during the interviews ... pushes someone to things in order to achieve something” Harmer divides motivation into extrinsic motivation and intrinsic motivation Extrinsic motivation is caused by such outside factors as the need...
Ngày tải lên: 29/01/2014, 14:35
Báo cáo khoa học: Isolation of a putative peroxidase, a target for factors controlling foot-formation in the coelenterate hydra docx
... the diaminobenzidine-stained granules in the foot mucous cells (fm), and granules without diaminobenzidine-staining as a control (D) Scale bars are mm in (A), 20 lm in (B), and 1.5 lm in (C) and ... foot mucous cells in the ectoderm of the foot Stained diaminobenzidine containing granules are concentrated in the apical part of foot mucous cells (Fig 1B) The amount of stained granules per ... amino acids between this chitin binding region and the modules of PPOD1 and PPOD2 are not considered to be essential for chitin binding The deduced protein sequences of ppod1 and ppod2 contain...
Ngày tải lên: 08/03/2014, 10:20
Factors Affecting Audit Quality in the 2007 UK Regulatory Environment: Perceptions of Chief Financial Officers, Audit Committee Chairs and Audit Engagement Partners ppt
... on factors affecting audit quality The definition of audit quality in the survey instrument was taken from the UK Financial Reporting Council’s definition in their 2006 consultation: ‘Obtaining ... pro-active monitoring of the financial statements of public interest entities to its existing model of reacting to complaints and publicly available information The FRRP now selects industry sectors ... (1998), ‘Reinventing auditing, redefining consulting independence’ European Accounting Review 7(3): 517-539 and Kershaw, D (2006) ‘Waiting for Enron: The unstable equilibrium of auditor independence...
Ngày tải lên: 16/03/2014, 00:20
Luận văn Tiếng Anh - Study Factors affecting customers’ satisfaction in purchase decision on ticket online (Nghiên cứu sự hài lòng của khách hàng trong việc mua vé máy bay online)
... among other airlines in Ho Chi Minh city, because one of the ways is using online marketing by implementing e-ticketing system, and makes them different between other airlines in customer satisfaction ... variables, to determinants have chosen which is purchasing decision based on the information that received by particular customer in online and customer satisfaction in booking ticket online in VietJet ... satisfaction in purchasing decision on ticket online? Is there relationship between brand and customer satisfaction in purchase decision on ticket online? FACTORS AFFECTING CUSTOMERS’ SATISFACTION IN PURCHASE...
Ngày tải lên: 23/05/2014, 23:09
factors affecting customer loyalty in mobile communication services in hanoi, vietnam
... be influenced by management action In emerging business competition the loyalty of customers had shown as a main feature in getting continue competitive advantage Customer respect oriented business ... suppliers According to the Ministry of Information and Communication, in 2012, there were 9.1 million mobile subscribers in Hanoi In which, ,market share of the service provider as follows: Vinaphone ... there were factors affecting customer loyalty In which, the “service quality” had four component factors: calling quality, Pricing structure, value – add services and convenience in procedures...
Ngày tải lên: 23/08/2014, 02:02
Factors affecting inputs procurement in debt of rice farmers in An Giang province.
... variables, regression analysis model of factors affecting to purchase of inputs indebt, thereby determining the influence of these factors in buying inputs in debt or on credit 4.1 Descriptive analysis ... living Narayanamoorthy (2006), cited in Singh (2008) pointed the net income of farm households after deducting costs/expenditures from their earnings has dramatically declined in Indian Supporting ... exorbitant rate of interest if the farmer does not earn enough to repay on schedule, beginning a spiral into continually increasing indebtedness Dejene (2003), cited in Jemal (2003) argued in his study...
Ngày tải lên: 25/11/2014, 00:43
FACTORS AFFECTING EMPLOYEES’ MOTIVATION IN HOTEL INDUSTRY IN HO CHI MINH CITY
... training such as: wine training, food tasting, customer service, etc Or these can be interpersonal skills training or simply foreign language training courses - Cross-training Cross-training ... factors affecting to employees’ motivation in hotel industry in Ho Chi Minh city?” and determined level of affecting of each factor on motivation The result is there were four factors affecting to ... system of working motivation level in hotel industry In reality, this research will help Managers who working in hotel industry in decision making in human resource management, creating appropriate...
Ngày tải lên: 01/06/2015, 20:09
FACTORS AFFECTING CUSTOMER TRUST IN ONLINE SHOPPING IN VIETNAM
... to find information 12 I find the virtual store very useful in information seeking Customer Trust in Internet Shopping (Cronbach's Alpha = 0.743; N of Items = 4) In general, I cannot rely on Internet ... PB9 Using the virtual store increases my productivity in information seeking (e.g., find product information within the shortest time frame) Using the virtual store enhances my effectiveness in ... PB10 Using the virtual store makes it easier for me to find information PB11 I find the virtual store very useful in my shopping PB12 I find the virtual store very useful in information seeking...
Ngày tải lên: 01/06/2015, 20:09