Little things that make a BIG difference in sales
Little things that make a BIG difference in sales
... Say please and thank-you #2 Smile #3 Listen more than you talk #4 Avoid saying, “To be honest” #5 Treat everyone with respect #6 Prospect regularly #7 Learn to ask high-value questions #8 Gain ... questions #8 Gain agreement for the next steps #9 Do what you say you will when you say you will it #1O Under-promise and over-deliver — — #11 Send handwritten thank-you cards Your Daily Appetizer
50 little things that make a big difference to team motivation and leadership phần 1 potx
... 11 Agree the contribution to be made 12 Measure what is important 10 12 14 16 18 20 22 24 26 28 THE MAGIC 13 14 15 16 17 18 19 31 32 34 36 38 40 42 44 SEVEN Disappear Tell stories Celebrate any ... invaluable half-hour team sessions that many companies and their managers hold on a daily or weekly basis One idea is to put onto the agenda of each team session: “Feed...
50 little things that make a big difference to team motivation and leadership phần 2 pdf
... probability is that the team leader has a good cause that will encourage the team s spiritual and emotional energies to move forward Cause is related to reason, motivation, and answering the question: ... growing Walt Disney had an aspiration and a cause: to create happiness through fun characters, films, cartoons, and theme parks Everyone can relate to these cause...
50 little things that make a big difference to team motivation and leadership phần 3 pot
... is said that you train a dog to bark and train a child to use the potty Gardeners train plants to go up a trellis Railway trains go along lines and if you want your people to go along the same ... small—it is imperative that employees are informed immediately, ideally face to face THE BIZ STEP As a team leader set yourself a personal standard: “The first to kno...
50 little things that make a big difference to team motivation and leadership phần 5 pptx
... is all about performance and delivering what customers expect, what shareholders want, and what the team needs There are a number of performance-enhancing behaviors that a team leader can adopt ... getting all the little things right, paying attention to detail, and ensuring that these little things make a big difference ✔ Take the lead in ensuring that y...
50 little things that make a big difference to team motivation and leadership phần 6 docx
... leaders are not straight is because they don’t want to demotivate people They are afraid that people would rather not hear what they have to say, or that open and honest criticism will damage a team ... and others hate it Understanding individual motivation means moving away from the traditional “tell” approach to one of listening, understanding, and encouraging Traditio...
50 little things that make a big difference to team motivation and leadership phần 7 docx
... decision making 77 Biz 27- 34 4/8/04 7: 22 AM Page 78 STAMP OUT BAD BEHAVIOR Have a zero-tolerance approach to bad behavior Bad behavior demotivates all around Nobody should be allowed to cross ... other teams too This has many advantages For a start, it forces you to develop and articulate your own expertise in motivation as well as to enhance your personal teaching skills...
50 little things that make a big difference to team motivation and leadership phần 8 potx
... person’s character, motivations, skills and experiences, thoughts and feelings as well as the attitude and approach to the exceptionally high standards we set and expect Only in that way can you ... restaurant manager at the Oriental Hotel She has it in a nutshell: “You have to study each team member like a book You have to learn about an individual’s strengths and wea...
50 little things that make a big difference to team motivation and leadership phần 9 pps
... 4/8/04 7:22 AM Page 97 are many little things that team leaders can to help team members develop this creative approach For example, team leaders should enter the realms of psychology and explore ... whom love to sit around and chat about what MOTIVATIONAL INDISCRETION is happening at work These “This is in total confidence…” managers come across as aloof and not one of...
50 little things that make a big difference to team motivation and leadership phần 10 pot
... 46 -50 4/8/04 7:23 AM Page 110 LOOK HAPPY Take a look at what makes you happy at work and then look happy A good reflection of motivation is a happy look on someone’s face, especially a team leader ... you have allowed yourself to drift into routine and habit and have thus become too predictable, too undemanding, and insufficiently experimental and challenging Try t...
THE TIPPING POINT How Little Things Can Make a Big Difference docx
... that little changes can somehow have big effects — is also a fairly radical notion We are, as humans, heavily socialized to make a kind of rough approximation between cause and effect If we want ... decelerate It hit a certain point and jammed on the brakes These three characteristics — one, contagiousness; two, the fact that little causes can have big effects; and...
Little Things Can Make a Big Difference potx
... that little changes can somehow have big effects — is also a fairly radical notion We are, as humans, heavily socialized to make a kind of rough approximation between cause and effect If we want ... On the stage with Calvin Klein and Donna Karan and accepted an award for an achievement that — as he would be the first to admit — his company had almost nothing to with Hush Puppies h...
Tài liệu 18 Web-Marketing Concepts That Make a Difference pptx
... to have an identity, a personality, an image—and there is no better way to create that identity than with a video of a real person delivering your marketing message in an entertaining, memorable ... businesses can't stand to make a definitive statement about who they are and what they Why is that? Afraid they'll lose a customer, I guess; but if people don't understand exactly w...
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