Develop a service quality model for retail banking in VietNam Case study of techcombank

Service quality: implications for management development

Service quality: implications for management development

... Service quality: implications for management development Atul Gupta, Injazz Chen Article information: To cite this document: Atul Gupta, Injazz Chen, (1995)," ;Service quality: implications for management ... collect data for all the three types of services: a fast- food restaurant for pure service, an airline for mixed service, and a long- distance telephone...
Ngày tải lên : 28/01/2013, 10:57
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Tài liệu A COMPREHENSIVE QUANTITATIVE MODEL FOR ANALYZING BOND REFUNDING DECISIONS pptx

Tài liệu A COMPREHENSIVE QUANTITATIVE MODEL FOR ANALYZING BOND REFUNDING DECISIONS pptx

... fixed-rate bond replaced by a floating-rate bond, a floating-rate bond replaced by a fixed-rate bond, and a floating-rate bond replaced by another floating-rate bond with a different index or a different ... Journal of Financial and Strategic Decisions Volume 11 Number 2 Fall 1998 19 A COMPREHENSIVE QUANTITATIVE MODEL FOR ANALYZING BOND REFUNDING DECI...
Ngày tải lên : 15/02/2014, 13:20
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Tài liệu Towards a conceptual reference model for project management information systems ppt

Tài liệu Towards a conceptual reference model for project management information systems ppt

... 3). An initiative is a generalization of any form of action that has a defined start and end date and is unde rtaken to reach a goal. Therefore, an initiative may be a program, a project, a sub -project, ... approach by Table 1 Analyzed project management IS Product Company Acos Plus.1 ACOS Projektmanagement GmbH Alpha Project Line HISC AG Projektmanagement AMS Realtime Proj...
Ngày tải lên : 18/02/2014, 07:20
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Báo cáo khoa học: "A Cascaded Linear Model for Joint Chinese Word Segmentation and Part-of-Speech Tagging" pdf

Báo cáo khoa học: "A Cascaded Linear Model for Joint Chinese Word Segmentation and Part-of-Speech Tagging" pdf

... seg- mentation only and joint segmentation and part-of-speech tagging. On the Penn Chinese Treebank 5.0, we obtain an error reduction of 18.5% on segmentation and 12% on joint seg- mentation and part-of-speech ... a cascaded linear model for joint Chinese word segmentation and part- of-speech tagging. With a character-based perceptron as the core, combi...
Ngày tải lên : 08/03/2014, 01:20
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research on awareness and implementation of corporate social responsibility in a multinational company in vietnam case study nestle vietnam

research on awareness and implementation of corporate social responsibility in a multinational company in vietnam case study nestle vietnam

... RESEARCH ON AWARENESS AND IMPLEMENTATION OF CORPORATE SOCIAL RESPONSIBILITY IN A MULTINATIONAL COMPANY IN VIETNAM CASE STUDY: NESTLE VIETNAM BY TRUONG THI THU THANH ... they are multinational corporations but their acceptance and performance about CSR does not pay attention and concern; and it is the caused of many damag...
Ngày tải lên : 13/03/2014, 14:20
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Báo cáo hóa học: "Research Article A Geometrical-Based Model for Cochannel Interference Analysis and Capacity Estimation of CDMA Cellular Systems" pot

Báo cáo hóa học: "Research Article A Geometrical-Based Model for Cochannel Interference Analysis and Capacity Estimation of CDMA Cellular Systems" pot

... Communications and Networking Volume 2008, Article ID 791374, 7 pages doi:10.1155/2008/791374 Research Article A Geometrical-Based Model for Cochannel Interference Analysis and Capacity Estimation of ... validate the accuracy of the proposed model. Applications in the capacity estimation of WCDMA cellular networks are presented. Dependence of system c...
Ngày tải lên : 21/06/2014, 23:20
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Báo cáo lâm nghiệp: "A fire probability model for forest stands in Catalonia (north-east Spain)" pptx

Báo cáo lâm nghiệp: "A fire probability model for forest stands in Catalonia (north-east Spain)" pptx

... probability model for forest stands in Catalonia pre- sented in this study opens many possibilities to integrate the risk of fire into forest management planning and decision-making. The parameters included ... stand-level model for the probability of fire adequate for forest management planning in Catalonia. The model should use variables that are normall...
Ngày tải lên : 08/08/2014, 00:22
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Báo cáo sinh học: "Assessment of a Poisson animal model for embryo yield in a simulated multiple ovulation-embryo transfer scheme" potx

Báo cáo sinh học: "Assessment of a Poisson animal model for embryo yield in a simulated multiple ovulation-embryo transfer scheme" potx

... during synapsis. This excludes the probability of variable pairing faces and leads to the conclusion that a single pairing face on the translocated chromosome determines the ... Mattei A, Morazzani MR (1984) Pachytene analysis of a man with a 13q;14q translocation and infertility: behaviour of the trivalent and nonrandom association with the...
Ngày tải lên : 14/08/2014, 19:22
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Báo cáo sinh học: " Assessment of a Poisson animal model for embryo yield in a simulated multiple ovulation-embryo transfer scheme" pot

Báo cáo sinh học: " Assessment of a Poisson animal model for embryo yield in a simulated multiple ovulation-embryo transfer scheme" pot

... survival of a female Original article Assessment of a Poisson animal model for embryo yield in a simulated multiple ovulation -embryo transfer scheme RJ Tempelman 1 D Gianola 2 1 ... illustrate the pitfalls incurred in carrying out a linear model analysis when the situation dictates a nonlinear analysis, or a transformation of...
Ngày tải lên : 14/08/2014, 19:22
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Develop a service quality model for retail banking in VietNam Case study of techcombank

Develop a service quality model for retail banking in VietNam Case study of techcombank

... areas by some of the world’s most highly-regarded financial magazines such as the Asian Banker, Global Trader review and Asian Banking and Finance and Alpha South East Asia. Techcombank has ... strategic development of global corporation and Techcombank is in the race for better service quality and larger operations. As a matter of fact, maintaining high service...
Ngày tải lên : 24/11/2014, 00:01
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Marketing strategy for FDI banking in Vietnam International Bank (VIB) until 2015

Marketing strategy for FDI banking in Vietnam International Bank (VIB) until 2015

... research is to evaluate the current policy for FDI segment in VIB and propose a marketing strategy for FDI Banking in Vietnam International Bank until the year 2015. 3 1.3 RESEARCH OBJECTIVES ... prepared and conducted my project titled “ Marketing strategy for FDI Banking in Vietnam International Bank (VIB) until 2015 by the knowledg...
Ngày tải lên : 24/11/2014, 01:42
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Building business strategy for retail banking in bank for investment anf development of Vietnam (BIDV) from 2011 to 2015

Building business strategy for retail banking in bank for investment anf development of Vietnam (BIDV) from 2011 to 2015

... MASTER OF BUSINESS ADMINISTRATION PROGRAM CAPSTONE PROJECT REPORT BUILDING BUSINESS STRATEGY FOR RETAIL BANKING IN BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM (BIDV) FROM ... CAPSTONE PROJECT REPORT BUILDING BUSINESS STRATEGY FOR RETAIL BANKING IN BANK FOR INVESTMENT AND DEVELOPMENT OF...
Ngày tải lên : 26/03/2015, 10:57
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