Process Improvement

... 27The process change processProcessmodelProcess changeplanTrainingplanFeedback onimpro vementsRevised pr ocessmodelIdentifyimprovementsPrioritiseimprovementsTuneprocess changesIntroduceprocess ... identify process tool support. The process improvement cycle involves processmeasurement, process analysis and processchange. Process measurement should be used to answerspecific pr...

Ngày tải lên: 14/09/2012, 11:41

... variable is process management. A well-planned process that is not managed effectively will still fail. Managers should set the goals for each critical process and 92 BUSINESS PROCESS IMPROVEMENT ... pro- duce their outputs through countless cross-functional work processes, such as the production process, the sales process, or the billing process. But many companies do not pay en...

Ngày tải lên: 17/01/2014, 03:20

... improvement initiatives Select process for improvement Prioritize process improvement needs Determine process maturity goals Assess process maturity levels Figure 1.2 The process improvement life cycle. with ... the maturity level of the process (PD) and the maturity level of the practice of the process (PP). Introduction to the Process Improvement Life Cycle 17 • Th...

Ngày tải lên: 21/01/2014, 17:20

... Execution—Level 5 Characteristics • Improvement processes are in place to capture best practices and lessons learned and feed them back into project management processes for their improvement. • Project performance ... Characteristics • There is a process in place for the continuous improvement of the scope definition process. • Lessons learned and best practices are used to continu...

Ngày tải lên: 26/01/2014, 14:20

... reflects harmony between defined processes and the practice of those processes. It would indicate a common understanding of the process across all project staff and fur- ther that the process definition is ... prioritize processes for improvement initiatives. Our first order of business is to establish a model for prioritizing the 39 processes. That is the topic of the next section. 3.4...

Ngày tải lên: 26/01/2014, 14:20

... improvement initiative is processed through the model and their scores are used to rank the initiatives—the higher the score, the higher the rank. 110 Project Management Process Improvement Improvement opportunity ... review team. 4.2 Prioritizing Improvement Opportunities This section helps us build a prioritized list of improvement opportunities. While it applies primarily at the...

Ngày tải lên: 26/01/2014, 14:20

... discussion of the posted 114 Project Management Process Improvement 7 6 5 4 3 2 1 Brainstorming problems and improvements Celebrate improvements Select improvement opportunity Analyze causes Brainstorm solutions Prioritize ... than one improvement opportunity and even more than one process can be targeted for improvement. For simplicity’s sake we will proceed as though there were o...

Ngày tải lên: 26/01/2014, 14:20

... can be diverted to other improvement projects in the 128 Project Management Process Improvement Process A K.A. Process C Process B Project A1 Project B1 Project C1 Project C2 Project A2 Project A3 Figure ... Project Management Process Improvement 6.9 Points to Remember The following is a list of important points to remember from this chapter: • An improvement program is a co...

Ngày tải lên: 26/01/2014, 14:20