... management, 158 help desk and support functions, 155 – 156 job scheduling, 156 – 158 media library management, 151 – 153 operations area, physical access to, 154 – 155 overview, 147printer operations, 150 – 151 resources ... weaknessfindings, 50 Ssample questionsanswersaudit processes, 4 65 476business application systems, 53 0 54 2business process evaluation, 54 2 55 4DRP (Disaster Recovery Planning), 51 9 53 0 information systems, ... sitting for the CISA certification exam. The questionsthat will be used in the testing engine are those presented in the book andcover all seven content area domains of the CISA exam. When installed...