50 little things that make a big difference to team motivation and leadership phần 2 pdf

... both an aspiration and a cause: to end apartheid and unify South Africa. It motivated a whole nation—now they are doing the biz and the economy is growing. Walt Disney had an aspiration and a cause: ... response to emails, the warm tone adopted in taking a call, and the clarity of presentations. The way team leaders speak to team members is an example of the way th...

Ngày tải lên: 10/08/2014, 10:21

... as a Production Manager with the American chocolate manufacturer Mars Ltd. It was then and still is an excellent company. I learnt many valuable management lessons at Mars and one of them was that ... book can also be used for those invaluable half-hour team sessions that many companies and their managers hold on a daily or weekly basis. One idea is to put onto the agenda of...

Ngày tải lên: 10/08/2014, 10:21

... collapsed yesterday after eating donuts. ✔ I learnt that our customers aren’t happy with waiting times and I can take action on this. ✔ I learnt that Ouagadougou is the capital of Burkina Faso and ... and giving A little intolerant More trusting and tolerant Biz 1- 12 3/8/04 7:58 PM Page 24 It virtually happens automatically. The skills acquired through training are normall...

Ngày tải lên: 10/08/2014, 10:21

... way in getting all the little things right, paying attention to detail, and ensuring that these little things make a big difference. ✔ Take the lead in ensuring that your team has the best and ... of performance-enhancing behaviors that a team leader can adopt to motivate the team further. These are little things that will have a big impact on t...

Ngày tải lên: 10/08/2014, 10:21

... meeting. One reason team leaders are not straight is because they don’t want to demotivate people. They are afraid that people would rather not hear what they have to say, or that open and honest ... motivation means moving away from the traditional “tell” approach to one of listening, understanding, and encouraging. Traditional methods of motivation are hierarchical and...

Ngày tải lên: 10/08/2014, 10:21

... biz and that is accountability. An organization can only thrive when all team leaders and all team members know exactly what contribution they are accountable for making. When you have that clarity ... enquire about her 72 Biz 27 -34 4/8/04 7 :22 AM Page 72 can’t please all of the people all of the time, so it is best to make an early decision and accept that you are go...

Ngày tải lên: 10/08/2014, 10:21

... bay. Many people are happy to paddle through life and achieve little other than a degree of comfort and such comfort can lead to complacency. The best team leaders are aware that dropping team members ... understand and be able to deal with them. We all have hidden complexities and even facets of our psychological makeup that we don’t understand ourselves. It helps t...

Ngày tải lên: 10/08/2014, 10:21

... are many little things that team leaders can do to help team members develop this creative approach. For example, team leaders should enter the realms of psychology and explore the emotional ... scandal, hearsay, rumor, and titbits of fascinating information. Official statements are rarely motivating. In a free society the media is full of speculations, unsubstantiated fac...

Ngày tải lên: 10/08/2014, 10:21

... is a balancing act and thus a personal choice to attain a motivational equilibrium between happiness and unhappiness. A rare dose of healthy unhappiness can do your team a world of good. It’s a ... some cerebral massaging to 116 Biz 46 -50 4/8/04 7 :23 AM Page 116 LOOK HAPPY Take a look at what makes you happy at work and then look happy. A good reflection of mot...

Ngày tải lên: 10/08/2014, 10:21

... so-called Patient Zero of AIDS, the FrenchCanadian flight attendant Gaetan Dugas, who claimed to have 2 ,500 sexual partners all over North America, and who was linked to at least 40 of the earliest ... People were going to the Ma and Pa stores, the little stores that still carried them, and buying them up." Baxter and Lewis were baffled at first. It made no sense to...

Ngày tải lên: 05/03/2014, 20:20