English for personal assistants - part 40 pptx

... speak for about 10 minutes 2. Introducing topic: I’m responsible for organizing this Office Congress and I’d like to thank you for giving me the opportunity to talk to you about the two-day program. 3. ... gentlemen. First of all, for those who don’t know me, I’d like to introduce myself. I’m Maria Schell and, as you may know, I’m responsible for organizing the program for our com...

Ngày tải lên: 08/08/2014, 09:20

... EMOTION :-) :-( :-& amp; :-& lt; :-| | :-( O) :-D ;-) 8-) :-| :-o :- O :-) happy sad tongue-tied really upset angry yelling laughing winking wide-eyed apathetic amazed sarcastic smile angelic :-[ ;-( : -( %-) %-( :-* :-\ :-! 8-O :-} :-/ X-( :-P sad ... smile angelic :-[ ;-( : -( %-) %-( :-*...

Ngày tải lên: 08/08/2014, 08:22

... lunchtime for office business. Saying ‘no’ more firmly 115 ᭤ Report the harassment to your employer. You could go to your HR department (if there is one) and ask what your company’s procedures are for ... now. Saying ‘no’ politely is not usually a problem among colleagues especially if you can say it face-to-face because friendly body language can go a long way to softening any refusal. H...

Ngày tải lên: 08/08/2014, 09:20

... be too serious? He’s not the right person for the job – Is he the right person for the job? 3. Introductory ‘softening’ phrases prepare your listeners for an unwelcome or unhelpful message: I’m ... 5,000. 4. This information is wrong. 5. We want an immediate answer to this email. 6. I cannot accept your invitation because I’m already busy that day. 7. We can’t give you the information b...

Ngày tải lên: 08/08/2014, 09:20

... received no explanation for the delay from you. The brochures are needed for the trade fair in Hanover in July. If we do not receive the order in time, it will cause serious problems for us at the fair. I ... your account Sept 15th. I must apologize for the delay which was due to the introduction of new finance software. However, I am pleased to be able to inform you that the system i...

Ngày tải lên: 08/08/2014, 09:20

... Heusenstamm Printed on acid-free paper Printed in Germany ISBN 97 8-3 -8 34 9-0 13 0-9 Annie Broadhead | Ginni Light English for Personal Assistants The essential handbook for doing business internationally

Ngày tải lên: 08/08/2014, 08:22

... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Best-practice emails and working in multi-cultural teams · · · · · · · · · · · · · · · · 21 Advantages of emails . . . ... . . . . . . . . 26 Working in multi-cultural teams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 – The Challenges of Multi-Cultural Teamwork . . . . . . . . . ... . ....

Ngày tải lên: 08/08/2014, 08:22

... SPECIAL including discounts for cash sales. 10. Look forward to receiving your order for tomatoes in the very near future. ᭿ Task 2 This sentence is over-long, over-complex, and incomprehensible. ... responsible for updating the database. (3) , at the end of the month, when most people want replacements from the stores, and (4) require information from the database, he is unable to perf...

Ngày tải lên: 08/08/2014, 08:22

... convenient for her to join us at the meeting. Meeting her is very useful for us all so we are very pleased by this. Sorry about this confusion, but the new plan is for the best. I or my Personal ... information in the department and (12) reduce the burden on the person in charge of ordering from the stores. We might (13) ask her to take a more active part in producing the annual rep...

Ngày tải lên: 08/08/2014, 08:22

... a foreign language. This can throw up cross-cultural issues as email is an instant form of communication and is often far less formal stylistically than writing a letter. For example, if we forget ... a pain. Look forward to seeing you at the conference and don’t forget to bring the presentation on team building with you. A. Thanks for the info. Did you know he’s my brother-in-law? He’ll...

Ngày tải lên: 08/08/2014, 08:22