The Trainer’s Tool Kit Second Edition phần 7 ppsx

... Challenge participants ✓ Respect them ✓ Listen to them, knowing that they have much to contribute ✓ Allow them to influence the process and content of the session ✓ Give them the opportunity to learn ... informa- tion will give them the big picture so they can see how they fit. • Conduct the orientation yourself, but consider giving each new employee a partner from another work area....

Ngày tải lên: 22/07/2014, 22:22

... studies, 77 78 choosing the right methodol- ogy, 72 74 role plays, 74 76 simulations, 80–81 development plans, individual, 188–194, 195–199 documenting, 191 learning activities for, 1 97 199 making the ... 132–134, 177 –180 professional development, 179 –180 tips for, 132–134 training of, 177 – 179 training, 14–16, 34– 37, 185–186 alternatives to, 50 criteria for success, 14–16 c...

Ngày tải lên: 22/07/2014, 22:22

... attracts you to work there; only a manager inspires loyalty.’’ —kathy conway Author of The Trainer’s Tool Kit M anagers dispense rewards and punishments. They have more control over the behavior and ... people to apply their learning back on the job. Part X examines the role of the line manager as a partner in this process. PAGE 183 10916$ PT10 10-21-04 07: 58:35 PS 186 Susta...

Ngày tải lên: 22/07/2014, 22:22

... built into the system. The key to the success of any program evaluation is the planning process. Evaluators need to become familiar with the nature of the program, the people served, and the goals ... the desired results. • The time frame for measuring results after training is directly re- lated to the size or extent of the problem or opportunity that the training a...

Ngày tải lên: 22/07/2014, 22:22

... to the message, even though they may not be at the highest level. ✓ Prepare them in advance for the time requirement, with the un- derstanding that seldom is the first take satisfactory. ✓ Get their ... PS 111Videos: Using Them to Their Best Advantage should they want to review the materials, show them to colleagues, or see the entire program. • Determine the appropriate use fo...

Ngày tải lên: 22/07/2014, 22:22

... verbal impressions). The tool should emphasize the intended outcome of the course (one or two key learning objec- tives) as the basis for observations. • The elements of the course that will ... so that they can learn on their own. Synchronous training, on the other hand, is training that is offered on the Web that is done in a virtual classroom and is led by a facilitator....

Ngày tải lên: 22/07/2014, 22:22

... each other. These chapters provide the program designer with the tools to make certain that the learners appreciate the process, retain the information, and are motivated to apply it back on the ... result of the feedback. • Role plays work best when: ✓ The scenarios are realistic. ✓ There is adequate time to debrief the process. ✓ The role play is followed by theory to re...

Ngày tải lên: 22/07/2014, 22:22

... Identify the number of employees in the target training group. ✓ Divide the total anticipated savings by the number of parti- cipants to identify the savings per participant. 4. Compare the costs ... Maximizing the Training Investment tion in terms of size, market niche, competitive edge, and prod- uct lines. ✓ How competitive the fee structure is compared with others in the...

Ngày tải lên: 22/07/2014, 22:22

... Profile There are many ways to determine the key skills a person needs to improve. Gather input from those with whom the individual inter- acts: the manager, peers, and direct reports. The following ... back to them, they will expect these costs to be competitive. • Respect adult-learning principles. Adults want to be treated as equals by the course leader. They will value training i...

Ngày tải lên: 22/07/2014, 22:22

... 163 Auditing the Training Function 165 Benchmarking 170 P ART IX: D EVELOPING T RAINERS AND F ACILITATORS 175 Train -the- Trainer Sessions 177 Professional Development for Trainers and Facilitators 179 Professional ... ducted before and after a train- ing course PAGE 10 10916$ $CH1 10-21-04 08:00:19 PS The Trainer’s Tool Kit Second Edition Cy Charney and Kathy Conway Ameri...

Ngày tải lên: 22/07/2014, 22:22