Hey Launch Box: User Experience really matters

... PC guys are not going to just figure this out. They’re not going to just walk in. Ed Colligan CEO, Palm ONE WORD: M. JACKSON WILKINSON User Experience Strategist & Music Director @whafro

Ngày tải lên: 11/07/2014, 12:17

... regular basis, such as weekly or Web Analytics and User Experience: A Perfect Fit 3 USER EXPERIENCE AND WEB ANALYTICS QUESTIONS The term user experience has different meanings depending on whom ... aren’t), where they move the mouse, what keys they press, and how long users spend looking at the top of a page before scrolling down—basically, they let you make recordings of a...

Ngày tải lên: 12/09/2013, 17:37

... apply to the user population. If you include descriptive statistics in your report then consider whether they can or should apply to the user population. Is it likely that your users are all ... point, they serve to reinforce each point as it’s made. When presented all at once, they communicate the feel of a usability test. Usability tests are one of the workhorses of user experi...

Ngày tải lên: 17/10/2013, 22:15

... interaction with the user. The user s interactions with the system enhance the quality of his or her experience. The user is treated with respect. The design refl ects the user s professional ... overlooked, or users have confl icting opinions. Finally, the experience of working with real users can entirely change your perception of their tasks and environment, and the domain of the...

Ngày tải lên: 20/10/2013, 16:15

... often differ from real users in the importance they attach to a ■ defect. For example, they may miss something they think is unimportant that will trip up real users, or they may be overly concerned ... User Experience Re-Mastered: Your Guide to Getting the Right Design 346 “Inspection of the user interface” is a generic name for a set of techniques that involve inspectors examini...

Ngày tải lên: 20/10/2013, 16:15

... dimensions 6 along which users’ experience differs: experience with the system, with computers in general, and with the task domain. The users’ experience with the specifi c user interface under ... application-oriented interfaces, users with extensive experience from many other applications will normally be better off than users who have only used a single system, because exp...

Ngày tải lên: 26/01/2014, 14:20

... interviewer. USER NEEDS AND FUNCTIONALITY Focus groups and interviews are really good for eliciting the user needs and functionality ideas. Ask people what they want from your Web site and why they ... behaves in ways the users expect. It means that users can transfer the knowledge they gained in some previ- ous experience to the current situation, and that their prior experie...

Ngày tải lên: 26/01/2014, 14:20

... number of groups users can create, use computerized tools for the sort instead of physical cards, provide the groups for users to place the cards in, ask users to describe the items they would fi ... training, the user interface may be diffi cult for users to get the hang of. Some tools support remote testing, which allows you to gather data from users anywhere. However, users may have...

Ngày tải lên: 26/01/2014, 14:20

... SUBCATEGORIES OF USERS When you created your categories of users in Step 1, you thought about the differ- ences in user roles, user goals, and user segments between groups of your target users. To ... product. THINKING ABOUT USER ROLES, USER GOALS, AND USER SEGMENTS The sections that follow explore processes for thinking about user roles, goals, and segments. User Ro...

Ngày tải lên: 26/01/2014, 14:20

... you identifi ed, they will probably respond in one of the following ways: “These three [or some subset] are the ones we really need to target.” ■ “They are all great.” ■ “They are all great, ... their experience with these users. Again, make revisions as appro- priate to the personas so that they best fi t the original data and your experts’ observations. SHOW YOUR PERSONAS TO REAL...

Ngày tải lên: 26/01/2014, 14:20