... the stage for what has become a major threat tocommercial vehicles, especially those that carry passengers. Heboarded a commercial aircraft, held it hostage for a huge ransom,then bailed out ... fac-tor in information management. An example is a New York–basedemployee having trouble communicating with a colleague inEngland. The American sends an e-mail attachment prepared inMicrosoft ... TARGETINGPOTENTIAL PROBLEMSWhen preparing a contingency plan the management team mustconsider all possibilities and potential target areas, then cut the listdown to what is reasonable, realistic, and practical....