... accomplishing change, 21 22 complacency signs, 21 22 , 23 tleadership and, 18–19motivation to change, 19 21 nonhierarchical organizations and, 24 25 rewards as motivation, 22 24 summary, 29 –30conservers and ... 29 –30conservers and change, 72, 73consultants and implementing change background to use, 62, 64choosing, 120 – 121 , 123 fees, 121 – 122 success of partnership, 122 types and approaches used,64–65variations ... Edwards, 19 20 133-136 HBE-MCT INDEX 3rd 10/16/ 02 2:31 PM Page 133 129 -1 32 HBE-MCT BIBLIO 3rd 10/15/ 02 10:00 AM Page 1 32 This Page Intentionally Left Blanksuccessfully by those responsible for change...