... discuss customer data. This data is used to cross-sell, up-sell, and retain existing customers. And finally, I discuss several types of risk data. This is appropriate for both prospects and customers. Data ... preparing, and loading data. These are important and must be a standard and repeatable process, but what is the role of meta data? • Central control repos...
Ngày tải lên: 21/06/2014, 13:20
... various forms of estimated income (inc_est3). I have created three forms for each model: inc_miss, inc_est3, and inc_low. These represent the original form after data clean-up (inc_est3) and two ... I have 22 forms of the variable estimated income. I have 20 continuous forms and 2 categorical forms. I will use logistic regression to find the best form or forms of the variable for...
Ngày tải lên: 21/06/2014, 13:20
Data For Marketing Risk And Customer Relationship Management_6 pot
... uncommon for a model to be developed on data from one source and to be used to score data from another source. In either case, key drivers can be identified and quantified to manage model performance ... LOGISTIC technique in SAS provides an option that creates a data set containing the coefficients and other critical information for scoring a new data set. Using PROC SCOR...
Ngày tải lên: 21/06/2014, 13:20
Data For Marketing Risk And Customer Relationship Management_8 pot
... PSY100 1 12 12 12 12 12 13 13 14 16 18 Based on the response rates for the groups in Figure 9.3, I will create two binary variables by segmenting pamsy at the values for PSY60 and PSY90. When ... pamsy. The two strongest forms are the natural form, psy_sq and pamsy13 (pamsy < 13). These two forms will be candidates for the final model. This process is repeated for th...
Ngày tải lên: 21/06/2014, 13:20
Data For Marketing Risk And Customer Relationship Management_9 pptx
... considered high risk or in default and a sample of those customers who were still current and considered low risk. A high -risk customer was defined as any customer who was 90 days or more behind ... data to predict financial risk over a three-year period. To determine the level of risk for each customer, Eastern Telecom has decided to develop a model that predicts the...
Ngày tải lên: 21/06/2014, 13:20
Data For Marketing Risk And Customer Relationship Management_12 doc
... to marketing, branding, and customers are being reinvented. Now customer data from Web page views to purchase and customer service data can be tracked on the Internet for such industries as packaged ... high-level view of relationships between products, transactional data, and demographic information and therefore can greatly contribute to the development of highly effec...
Ngày tải lên: 21/06/2014, 13:20
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management - Second Edition
... Clustering 11 Profiling 12 Why Now? 12 Data Is Being Produced 12 Data Is Being Warehoused 13 Computing Power Is Affordable 13 Interest in Customer Relationship Management Is Strong 13 Every ... cards, and banking, for example. Adding to the deluge of internal data are external sources of demographic, lifestyle, and credit information on retail customers, and...
Ngày tải lên: 07/04/2014, 11:16
Tài liệu Giải pháp Quản trị Quan hệ Khách hàng (Customer Relationship Management - CRM) docx
... bản Tải về: Pentium IV 1.4 Ghz hoặc cao hơn, 512 MB RAM chạy 2000 Professional + SP4 / 2000/2003 Server / XP Professional hay Linux: RedHat 8.0 / Mandrake 10.1 / SuSe 9.3 / Fedora 4 ... đối với khách hàng, qua đó làm tăng lợi nhuận bán hàng. Marketing Tự động Zoho CRM cung cấp công cụ Quản lý chiến dịch, E- mail marketing và Tạo các chào hàng từ các nguồn khác nhau (như...
Ngày tải lên: 09/12/2013, 21:15
Tài liệu Quản trị mối quan hệ với khách hàng (Customer relationship management - CRM) doc
... việc với khách hàng nào, khách hàng là đối tác Quản trị mối quan hệ với khách hàng (Customer relationship management - CRM) Công ty bạn đã sử dụng CRM chưa? Nếu bạn đã từng mua sản phẩm ... việc trên đều được thực hiện tự động nhờ hệ thống Quản trị mối quan hệ với khách hàng (Customer relationship management - CRM). Xu hướng sử dụng CRM để tạo dựng và duy trì các mối liên h...
Ngày tải lên: 14/12/2013, 19:15
Performance Management A roadmap for developing, implementing and evaluating performance management systems doc
... include prompting managers and employees about critical performance management events, routing documents between managers and employees, and providing access to forms and documents as the appraisal ... per- formance management and pay delivery; and (5) implementing the system. The paper presents best practice-based, easy to understand, nuts -and- bolts approaches for develop...
Ngày tải lên: 17/03/2014, 15:20