... and mark it on your answer sheet.
2
Test of English for International Communication
General Directions
This test is designed to measure your English language ability. The test is divided into ... (A) There may be waiting lists for the workshops.
(B) The workshops are free.
(C) The registration forms will be mailed.
(D) People should register early for the workshops.
76....
...
Complainant requests no publicity (Tick)
Officer in Case ………………………
Officers Attending Scene (Officers Time and Date of Arrival ) Section Officer
Reporting Officer Plain Clothes
C.I.D. Crime &Vandalism ...
goals For example: to achieve goals
fear (N) For example: to induce fear
attack (N) For example: terrorist attack; carry out an attack on …
cause (N) For example:...
...
Elementary English for Tourism and Hospitality
LESSON 1 – Taking a reservation over the phone
STUDY NOTES
... Guest
Jack: Guest
The story
Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel.
Language Point - Introducing ... day and then your name.
For example: Plaza Hotel, good m...
... story
Leo is taking a reservation for Mona White and her father Jack Webber. They want to book two rooms for three
nights at the Plaza Hotel. Mona pays for her booking by credit card.
Language ...
Elementary English for Tourism and Hospitality
Lesson 2 – Taking a reservation over the phone
STUDY NOTES
... six
2227 Triple two seven
3301 Double three zero one
2. A...
...
Elementary English for Tourism and Hospitality
LESSON 3 – Checking In
STUDY NOTES
Characters
Leo: Receptionist ... Plaza Hotel. They are booking into their rooms. They want to change the
rooms Leo has reserved for them.
Grammar Point – Prepositions of place
In, on or at?
We use in when we talk about ... suitcases?
B: Yes please. They are really heavy.
A: Can I...