... burnout.Second, learning to deliver quality customer service will saveyou a lot of stress and hassle. When you learn and use customerservice skills,you are far less likely to get into protracted,unpleas-ant, ... walk away with positive feelings aboutthe experience.You’ll learn about very specific things you can door say in all kinds of customer interactions. You’ll learn how todeal with difficult ... You’ll learn how to approach cus-tomers and how to get information from them so you can doyour job. You’ll learn to deal with customer service problemsquickly, efficiently, and professionally....