Tài liệu Tiếng Anh Du Lịch - Exercises 1 ppt

... for three nights at the Plaza Hotel. Language Point - Introducing yourself over the phone There are a number of ways you can introduce yourself over the phone. Below are three examples. ... Elementary English for Tourism and Hospitality LESSON 1 – Taking a reservation over the phone STUDY NOTES Characters Leo: Receptionist Mona:

Ngày tải lên: 26/01/2014, 15:20

... Hospitality LESSON 15 – Discussing a Tour STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Leo discusses tours with Jack and Mona. Grammar - Use of present

Ngày tải lên: 15/12/2013, 05:15

... a good idea to wear comfortable shoes. Finally, we can watch the fireworks at 11 p.m. Language Practice - Making suggestions Below are some examples of suggestions. The key phrases are ... Jack discuss the itinerary for the following day with Leo. Language Practice - Phrases of sequence In lesson 16 , Leo goes over the itinerary for Mona and Jack. Below is another i...

Ngày tải lên: 15/12/2013, 05:15

... LESSON 19 – At the festival STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest The story Leo takes Jack and Mona to participate in the Lantern Festival. Grammar - ... Buckley to Australia as a convict in the early 18 00s. He escaped and lived in the Australian bush with the Aboriginal people for 32 years. In 18 35, he left the bush and told the pol...

Ngày tải lên: 15/12/2013, 05:15

... goes for a walk to the beach. Mona becomes worried when she cannot find him. Language Practice - Responding to a compliment Below are some examples of how you can respond to a compliment. Read ... kind. B: Not at all. A: You’ve been very patient and helpful. B: It’s my pleasure. Grammar - Irregular verbs Below are some irregular verbs in present and past tense. Practis...

Ngày tải lên: 15/12/2013, 05:15

... Elementary English for Tourism and Hospitality LESSON 21 – Dealing with a situation STUDY NOTES Characters Leo: Receptionist Mona: Guest Justine: ... about her missing father. She insists on talking to the hotel manager, Justine. Language Point -Ascertaining the facts Below are some examples of phrases and sentences you can use to ascertain ... handbag was stolen. La...

Ngày tải lên: 15/12/2013, 05:15

... story Bob has a job interview with Justine, the manager of the Plaza Hotel. Language Practice - Answering hypothetical questions In lesson 26, Justine asks a hypothetical question. Below are ... sure I know the health and safety requirements associated with my position and follow hotel procedures. A: What would you do if one of our guests was very upset? B: I would try and...

Ngày tải lên: 15/12/2013, 05:15

... cả tiếng Anh lẫn tiếng Việt. Mona: Jack Webber. Leo: Could you spell the surname please? (Cô làm ơn đánh vần tên họ được không?) Mona: Sure. W-E-double B-E-R (Dạ vâng, W-E-B-B-E-R) ... loạt bài Tiếng Anh Căn Bản gồm 26 bài được biên soạn để giúp các bạn giao tiếp dễ dàng với khách nói tiếng Anh trong ngành du lịch và phục vụ. Mỗi cuộc đối thoại đề cập đến một...

Ngày tải lên: 15/12/2013, 05:15

... – Conducting payments Below are some model dialogues for conducting payments. Guests can pay by credit card, cash or traveller’s cheque. Read the dialogues with a friend. A: That’s $15 0. ... Elementary English for Tourism and Hospitality LESSON 12 - Shopping STUDY NOTES Characters Mona: Guest Mai: Shop Assistant Emma: Cashier The ... cheque, please. A: Fine....

Ngày tải lên: 15/12/2013, 05:15

... Elementary English for Tourism and Hospitality LESSON 13 – The Tour Guide STUDY NOTES Characters Leo: Receptionist Mona: Guest Jack: Guest ... like, you can buy your tickets here You can buy your tickets here, if you like. Vocabulary - time The words below are all connected with time. Look at the examples below and check their

Ngày tải lên: 15/12/2013, 05:15