CHAPTER 2: CURRENT STATUS OF THE DEVELOPMENT OF NON-CREDIT
2.1.1. Summary of the establishment, development and organizational structure
Summary of the establishment and development process of Techcombank
Techcombank is an abbreviation of Vietnam Technological and Commercial Joint Stock Bank or Technological and Commercial Bank.
Techcombank was established on September 27, 1993 under License No.
0040/NH-GP granted by the Governor of the State Bank of Vietnam on August 6, 1993; Business License No. 055679 issued by Hanoi Economic Arbitration on September 07, 1993 with a chartered capital of 20,000,000 Vietnam dong divided into 4,000 shares, par value of 5,000,000 dong per share. Techcombank’s headquarter is located at No. 24 Ly Thuong Kiet Street, Hanoi City (At present, it has been moved to No. 191 Ba Trieu Street, Hai Ba Trung District, Hanoi City)
The largest shareholder of Techcombank at the time of establishment was Vietnam Airlines with contributed capital of 6,000,000 dong. There are also other major shareholders such as the Footwear Corporation, Textile and Garment Corporation and some other individuals.
In the context of Vietnam’s transition to a market economy and the banking system in its establishment and development stage, Techcombank has shown a keen sensitivity to the potential demand for banking services With just 20,000,000,000 dong at the date of establishment, Techcombank has step by step grown steadily in both size and quality.
1994- 1995
- Increased the charter capital to 51.495 billion dong
- Established Techcombank -Ho Chi Minh Branch, the start of rapid development of Techcombank in big cities.
1996
- Established Techcombank –Thang Long Branch and Nguyen Chi Thanh Transaction Office in Hanoi City
- Established Thang Loi Transactio office under Techcombank- Ho Chi Minh Branch
- Increased the chartered capital to 70 billion dong
1998
–Moved the headquarters to Techcombank building-No. 15, Dao Duy Tu Street, Hanoi City
- Established Techcombank -Da Nang Branch in Da Nang 1999 - Increased the chartered capital to 80.020 billion dong 2000 - Established Thai Ha Transaction Office in Hanoi City 2001 - Increased the chartered capital to 102.345 billion dong
2002
- Established a series of branches: Chuong Duong, Hoan Kiem in Hanoi; Hai Phong branch; Thanh Khe branch in Da Nang; Tan Binh Branch in Ho Chi Minh City
- Increased the chartered capital to 117.87 billion dong
2003
- Run Globus software at all Techcombank branches.
- Received the Excellent F.A.S.T Certificate (Automatic Telegraphic Transfer Handling) issued by the Bank of New York (USA).
- Inaugurated Techcombank- Cho Lon Branch in Ho Chi Minh City
- By the end of 2002, increased the chartered capital to 203.6 billion dong
2004
- Inaugurated more branches: Hai Chau branch in Da Nang, Tan Son Nhat branch in Ho Chi Minh City
- Officially launched the new logo
- Received ISO 9000:2000 Certificate in the field of credit and payment from BVQI.
- Received “Excellent bank in international payment with high STP rate”
granted by Citibank, “Excellent bank in Telegraphic Transfer and payment”
issued by Standard Chartered Bank.
- Coordinated with the Vietnam Productivity Center (VPC) to implement the pilot CRM Techcombank (Customer Relationship Management) project at the Main Operation Center
- Increased the chartered capital to 412.7 billion dong by the end of 2004
2005
- Set up first-level branches in Lao Cai, Hung Yen, Vinh Phuc, Bac Ninh, Nha Trang (Khanh Hoa Province), Vung Tau
- Put transaction offices into operation, namely: Techcombank- Phan Chu Trinh Branch (Da Nang), Techcombank-Cau Kieu Branch (Lao Cai), Techcombank -Nguyen Tat Thanh Branch, Techcombank - Quang Trung Branch, Techcombank-Truong Chinh Branch (Ho Chi Minh City), Techcombank - Cua Nam Branch, Techcombank- Hang Dau Branch, Techcombank- Kim Lien Branch (Hanoi City).
- 28/10/2005: Increased the chartered capital to 555 billion dong - 29/09/2005: Launched Compass Plus software
- 03/12/2005: Upgraded the Globus software system to the latest version of Tenemos T24 R5.
On November 24, 2006, the charter capital was raised to VND 1,500 billion
2006
Received an international payment award from the bank of New York,
Citibank, Wachovia.
May 2006: Received the Gold Cup “For Social Progress and Sustainable
Development” of Vietnam General Confederation of Labour.
On November 24, 2006: Increased the chartered capital to 1,500 billion dong
2007
Increased total assets to nearly US$ 2.5 billion
Became the second largest bank in Joint Stock Company with nearly 130 branches and transaction offices at the end of 2007.
Upgraded the core banking system T24R06
2008
2/2018: Received the title of “The most satisfactory service 2008” selected by Saigon Tiep Thi newspaper readers
8/8/2008: Launched AMC
9/2008: Increased the ownership proportion of the strategic partner- HSBC from 15% to 20% and increased the chartered capital to 365 billion dong.
2009
Received “500 Top Vietnamese Enterprises” award conferred by Vietnam Report
September 2009 Increase charter capital to 5400 billion
Started the transition strategy with the world’s leading consulting support of Mckinsey
2010
Deployed the overall strategic transition program, announced Techcombank’s mission, vision and core values. At the same time, restructured the business and management model and transformed corporate culture
April 2010: Received “International STtar for Leadership in Quality Award”
conferred by BID - Business Initiative Directions May 2010: Received the title of “National Brand 2010”
June 2010: Increased the chartered capital to 6,932 billion dong
2011
03/2011: Received “Standard Telegraph Rates” from Bank of New York
“Vietnam Retail Bank of the Year” by Asian Banking and Finance
12/2011: Received “Best domestic bank in Vietnam” award conferred by the Asset Magazine
2012 Increased total assets 179,934 billion dong - the highest among commercial
joint stock banks.
Moved its headquarters to Vincom Building, Hanoi City
Expressed a strong investment commitment to reach new heights.
Increased the number of customers to a record of 2,800,000 dong
2013
Received 13 domestic and international awards, including the Best Commercial Financing and Monetary Management Bank of Vietnam, the Best Bank of Vietnam and the Best Employer of Asia in 2013 and Vietnamese Gold Star Award.
Increased the number of customers to 3.3 million
Launched the new headquarters in South Vietnam located in Grade A building at No. 9-11 Ton Duc Thang Street
2014
Received 23 prestigious domestic and international awards in 2014, including the Best Bank of Vietnam, Best Retail Bank of Vietnam, Best Retail Bank of Vietnam and Best Commercial Financing and Monetary Management Bank in Vietnam, we undertake to continuously attempt to best meet the customers’ needs of products and services.
Increased the owner’s equity to 14,986,050 trillion dong 2015 Increased the owner’s equity to 16,457,566 billion dong
2016
Became one of the 2 Best Workplaces in Vietnam in the Banking sector selected by anphabe.com and its market research partner- Nielsen.
Receveid HR Awards 2016 for “Salary, bonus and welfare policy”
2017
Became the leading bank in terms of Visa card retail sales
Techcombank’s efforts have been recognized by the Asian Banker and ranked among Top 500 Banks in Vietnam’s list of the healthiest banks in Asia Pacific in 2017.
Drastically increased the chartered capital to sharply 11,655,307 billion dong Achieved 5 million individual customers, 114,000 corporate customers
Organizational structure of Techcombank GENERAL MEETING OF
SHAREHOLDERS
BOARD OF DIRECTORS
GENERAL DIRECTOR/
BOARD OF MANAGEMENT
COUNCILS – EXECUTIVE LEVEL
Subsidiaries
Bussiness Divisions
SUPERVISORY BOARD
Internal Auditors