The Relationship Evaluation of Expected Turnover

Một phần của tài liệu Employee turnover and retention strategies of small and medium enterprise service business in hanoi (Trang 58 - 71)

Table 4.5

Cross-Tabulation of Expected Employees Turnover and Gender

Crosstab

678mhlai

Total Expected

Retention

Expected turnover Gender

Female Count 141 99 240

% within 678mhlai 58.75% 41.25% 100.0%

Male Count 88 72 160

% within 678mhlai 55.0% 45.0% 100.0%

Total Count 229 171 400

% within 678mhlai 57.25.0% 42.75.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig.

(2-sided)

Exact Sig.

(2-sided)

Exact Sig.

(1-sided)

Pearson Chi-Square .552a 1 .458

Continuity Correctionb .409 1 .522

Likelihood Ratio .551 1 .458

Fisher's Exact Test .472 .261

Linear-by-Linear

Association .550 1 .458

N of Valid Casesb 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 68.40.

b. Computed only for a 2x2 table

In the table, the portion of female respondents who want to stay with 58.75% is higher than those of male respondents with 55%. As a result, the portion of male respondents who want to leave is higher than those of female respondents. This figure reflects the fact that female employees want more stable job and have a tendency to stay with existing jobs than that of male

employees. But the difference is not much high. The significance of Chi- square is greater than 0.05 (Sig = 0.458). This means that there is no significant relationship between gender and expected turnover.

Table 4.6

Cross-Tabulation of Expected Employees Turnover and Age

Crosstab

678mhlai

Total Expected

Retention

Expected turnover

Ages 18-30 Count 144 106 250

% within 678mhlai 57.6 42.4 100.0%

31-40 Count 40 24 64

% within 678mhlai 62.5 37.5 100.0%

41-50 Count 30 31 61

% within 678mhlai 49.18033 50.81967 100.0%

Over 50 Count 15 10 25

% within 678mhlai 60 40 100.0%

Total Count 229 171 400

% within 678mhlai 57.25 42.75 100.0%

In the table, the employees with age range from 18-30 are 250, accounted for 62.5% of the total respondents; in which 57.6% want to stay and 42.4% want to leave. Age range from 31-40 and from 41-50 is 64 and 61, accounting for 16% and 15%, respectively. The respondents with age range

Chi-Square Tests

Value df Asymp. Sig.

(2-sided)

Pearson Chi-Square 2.434a 3 .487

Likelihood Ratio 2.425 3 .489

Linear-by-Linear Association .220 1 .639

N of Valid Cases 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 10.69.

over 50 are 25, accounted for 6.25%. The expected retention rates for the age ranges 31-40, 41-50 and over 50 are 62.5%, 49.1% and 60%, respectively. However, the significance of Chi-square is greater than 0.05 (Sig

= 0.478) . This means that there is no significant relationship between age and expected turnover.

Table 4.7

Cross-Tabulation of Expected Employees Turnover and Education

Crosstab

678mhlai

Total Expected

Retention

Expected turnover Education

Other Count 33 28 61

% within 678mhlai 14.4% 16.4% 15.2%

Graduate school Count 146 109 255

% within 678mhlai 63.8% 63.7% 63.8%

Higher education Count 43 29 72

% within 678mhlai 18.8% 17.0% 18.0%

MBA Count 7 5 12

% within 678mhlai 3.1% 2.9% 3.0%

Total Count 229 171 400

% within 678mhlai 100.0% 100.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square .433a 3 .933

Likelihood Ratio .433 3 .933

Linear-by-Linear Association .360 1 .549

N of Valid Cases 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 5.13.

The table shows that 229 respondents with 74.75% want to stay.

However, the significance of Chi-square is greater than 0.05 (Sig = 0.933).

This means that there is no relationship between education and expected turnover.

This results does not follow the findings of Magid Igbaria (1992) which edshow that age, organizational level, organizational tenure, job tenure, and number of years in the computer field are negatively correlated with the intention to leave the organization. Education was found to be positively correlated with turnover intentions, and while project leaders are more likely to leave the organization, the managers are less likely.

Table 4.8

Cross-Tabulation of Valuation of Job Title and the Satisfaction from Benefits Crosstab

678mhlai

Total Expected

Retention

Expected turnover Valuation of

job title

No improvement in satisfaction from the benefits

Count 130 126 256

% within

678mhlai 56.8% 73.7% 64.0%

Improvement satisfaction from benefits

Count 99 45 144

% within

678mhlai 43.2% 26.3% 36.0%

Total

Count 229 171 400

% within

678mhlai 100.0% 100.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig.

(2-sided)

Exact Sig.

(2-sided)

Exact Sig.

(1-sided)

Pearson Chi-Square 12.158a 1 .000

Continuity Correctionb 11.435 1 .001

Likelihood Ratio 12.376 1 .000

Fisher's Exact Test .001 .000

Linear-by-Linear Association 12.128 1 .000

N of Valid Casesb 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 61.56.

b. Computed only for a 2x2 table

The table shows that 229 respondents with 57.25% want to stay regardless if companies offer more benefits or not while the remaining 42.7%

would leave. In relation to the “no satisfaction of benefits” 130 out of 256 respondents want to stay and with the “satisfaction of benefits”, only 99 out of 144 respondents want to stay, and the remaining still want to leave. The significance level of 0.000 is less than 0.05, which means that there is a significant relationship between valuation of job title and the satisfaction of benefits.

This results is similar with the results of Mowday et al., 1982; Cotton and Tuttle, 1986; Hom and Griffeth, 1995; Hayes et al., 2006; Griffeth et al., 2000 which was presented in chapter II.

Table 4.9

Cross-Tabulation of Work Satisfaction and Gender Crosstab

Work satisfaction mh

Total If otherwise Not satisfaction

Count % within Work

satisfaction mh Count % within Work

satisfaction mh Count % within Work satisfaction mh

Gender Female 153 59.1% 87 61.7% 240 60.0%

Male 106 40.9% 54 38.3% 160 40.0%

Total 259 100.0% 141 100.0% 400 100.0%

Chi-Square Tests Value Df Asymp. Sig.

(2-sided)

Exact Sig. (2- sided)

Exact Sig. (1- sided)

Pearson Chi-Square .263a 1 .608

Continuity Correctionb .165 1 .685

Likelihood Ratio .263 1 .608

Fisher's Exact Test .669 .343

Linear-by-Linear

Association .262 1 .609

N of Valid Casesb 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 56.40.

b. Computed only for a 2x2 table

The table shows that 141 respondents (35.25%) are not satisfied with their job, among which 61.7% are female and 38.7% are male. The significance level is 0.608, greater than 0.05. The figure shows that there is no significant relationship between levels of job satisfaction and the gender.

Table 4.10

Cross-tabulation of Work Satisfaction and Age Crosstab Work satisfaction mh

Total If otherwise Not satisfaction

Count

% within Work satisfaction

mh

Count

% within Work satisfaction

mh

Count

% within Work satisfaction

mh

Ages 18-30 160 61.8% 90 63.8% 250 62.5%

31-40 40 15.4% 24 17.0% 64 16.0%

41-50 45 17.4% 16 11.3% 61 15.2%

Over 50 14 5.4% 11 7.8% 25 6.2%

Total 259 100.0% 141 100.0% 400 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 3.217a 3 .359

Likelihood Ratio 3.295 3 .348

Linear-by-Linear Association .109 1 .742

N of Valid Cases 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 8.81.

The table shows that 141 respondents (35.25%) are not satisfied with their job; 90 respondents with age range from 18-30 accounted for 63.82%.

The significance level is 0.359, greater than 0.05. The figure shows that there is no significant relationship between levels of job satisfaction and age.

Table 4.11

Cross-Tabulation of Work Satisfaction and Education Crosstab

Work Satisfaction mh

Total If otherwise Not satisfaction

Count

% within Work satisfaction

mh

Count

% within Work satisfaction

mh

Count

% within Work satisfactio

n mh

Education Other 38 14.7% 23 16.3% 61 15.2%

Graduate

school 165 63.7% 90 63.8% 255 63.8%

Higher

education 48 18.5% 24 17.0% 72 18.0%

MBA 8 3.1% 4 2.8% 12 3.0%

Total 259 100.0% 141 100.0% 400 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square .296a 3 .961

Likelihood Ratio .296 3 .961

Linear-by-Linear Association .274 1 .601

N of Valid Cases 400

a. 1 cells (12.5%) have expected count less than 5. The minimum expected count is 4.23.

The table shows that 141 respondents (35.25%) are not satisfied with their job; 90 respondents who attained graduate school degree accounted for 63.8%; 24 respondents with higher education degree accounted for 17%. The significance level is 0.961, greater than 0.05. The figure shows that there is no significant relationship between levels of job satisfaction and education.

This results is similar with the results of the study by Angela M.,Paula B.,Kevin C. (2006) that stated that staff retention and employee satisfaction significantly improved over time and these increase were attributed to

workplace improvements. Stable predictors of job satisfaction included minor daily stressors, positive work experiences, job control, and perceived supervisor support

Table 4.12

Cross-Tabulation of Emotional Attachment and Gender Crosstab

Emotional attachment

Total If otherwise Not

satisfaction Gender

Female Count 149 91 240

% within Gender 62.1% 37.9% 100.0%

Male Count 99 61 160

% within Gender 61.9% 38.1% 100.0%

Total Count 248 152 400

% within Gender 62.0% 38.0% 100.0%

Chi-Square Tests

Value Df Asymp. Sig.

(2-sided)

Exact Sig.

(2-sided)

Exact Sig.

(1-sided)

Pearson Chi-Square .002a 1 .966

Continuity Correctionb .000 1 1.000

Likelihood Ratio .002 1 .966

Fisher's Exact Test 1.000 .524

Linear-by-Linear

Association .002 1 .966

N of Valid Casesb 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 60.80.

b. Computed only for a 2x2 table

The table shows that 152 respondents with 38% are not satisfied; in which 91 are female and 61 are male. The significance level is 0.966, greater than 0.05. This means that the emotional attachment has no significant relationship with gender factor.

Table 4.13

Cross-Tabulation of Emotional Attachment and Age

Crosstab

Emotional attachment

Total If otherwise Not

satisfaction Ages

18-30 Count 155 95 250

% within Ages 62.0% 38.0% 100.0%

31-40 Count 35 29 64

% within Ages 54.7% 45.3% 100.0%

41-50 Count 43 18 61

% within Ages 70.5% 29.5% 100.0%

Over 50 Count 15 10 25

% within Ages 60.0% 40.0% 100.0%

Total Count 248 152 400

% within Ages 62.0% 38.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2- sided)

Pearson Chi-Square 3.362a 3 .339

Likelihood Ratio 3.399 3 .334

Linear-by-Linear Association .204 1 .652

N of Valid Cases 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 9.50.

The table shows that 152 respondents with 38% are not satisfied, in which 95 have age range from 18-30, 29 respondents from 31-40, 18 respondents from 41-50. The significance level is 0.339, higher than 0.05.

This means that the emotional attachment has no significant relationship with age factor.

Table 4.14

Cross-Tabulation of Emotional Attachment and Education

Crosstab

Emotional attachment

Total If otherwise Not

satisfaction Education

Other Count 38 23 61

% within Education 62.3% 37.7% 100.0%

Graduate school Count 159 96 255

% within Education 62.4% 37.6% 100.0%

Higher education Count 44 28 72

% within Education 61.1% 38.9% 100.0%

MBA Count 7 5 12

% within Education 58.3% 41.7% 100.0%

Total Count 248 152 400

% within Education 62.0% 38.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square .108a 3 .991

Likelihood Ratio .108 3 .991

Linear-by-Linear Association .069 1 .793

N of Valid Cases 400

a. 1 cells (12.5%) have expected count less than 5. The minimum expected count is 4.56.

The table shows that 152 respondents with 38% are not satisfied, in which 96 respondents are from graduate school, 28 respondents are with high education. The significance level is 0.991, higher than 0.05. This means that the emotional attachment does not have a significant relationship with education factor.

This follows the notion that leadership skills and seniority have a positive relationship with employee retention and the level of readiness and initiative regarding learning is negatively related to retention based on the

study on Employee Retention: Organisational and Personal Perspectives, Eva Kyndt & Filip Dochy & Maya Michielsen & Bastiaan Moeyaert (2009).

Table 4.15

Cross-Tabulation of Valuation of Job Title and Gender Crosstab

Valuation of job title

Total No improvement

in satisfaction from the benefits

Improvement satisfaction from benefits Gender

Female Count 151 89 240

% within Gender 62.9% 37.1% 100.0%

Male Count 105 55 160

% within Gender 65.6% 34.4% 100.0%

Total Count 256 144 400

% within Gender 64.0% 36.0% 100.0%

Chi – Square Test

Value df

Pearson Chi-Square .306a 1

Continuity Correctionb .199 1

Likelihood Ratio .306 1

Fisher's Exact Test

Linear-by-Linear Association .305 1

N of Valid Casesb 400

b. Computed only for a 2x2 table

The table shows that for the job title, 256 respondents with 64% find no increase in satisfaction in the case of increasing benefits, 151 of them are female and 105 are male. The significance level is 0.306, greater than 0.05.

This figure means that there is no significant relationship between the job title and the gender factor.

Table 4.16

Cross-Tabulation of Valuation of Job Title and Age Crosstab

Valuation of job title

Total No

improvement in satisfaction

from the benefits

Improvement satisfaction from benefits Ages

18-30 Count 157 93 250

% within Ages 62.8% 37.2% 100.0%

31-40 Count 41 23 64

% within Ages 64.1% 35.9% 100.0%

41-50 Count 47 14 61

% within Ages 77.0% 23.0% 100.0%

Over 50 Count 11 14 25

% within Ages 44.0% 56.0% 100.0%

Total Count 256 144 400

% within Ages 64.0% 36.0% 100.0%

Chi-Square Tests

Value df Asymp. Sig. (2- sided)

Pearson Chi-Square 9.005a 3 .029

Likelihood Ratio 9.122 3 .028

Linear-by-Linear Association .011 1 .916

N of Valid Cases 400

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 9.00.

The table shows that for the job title, 256 respondents with 64 find no increase in satisfaction in the case of increasing benefits, 157 of them are from the age bracket of 18-30, 41 from age bracket of 31-40, and 47 from age bracket of 41-50. The significance level is 0.029, less than 0.05. This figure

means that there is a significant relationship between the job title and the age factor.

Table 4.17

Cross-Tabulation of Valuation of Job Title and Education Crosstab

Valuation of job title

Total No improvement

in satisfaction from the benefits

Improvement satisfaction from benefits Education

Other Count 33 28 61

% within Education 54.1% 45.9% 100.0%

Graduate school

Count 167 88 255

% within Education 65.5% 34.5% 100.0%

Higher education

Count 52 20 72

% within Education 72.2% 27.8% 100.0%

MBA Count 4 8 12

% within Education 33.3% 66.7% 100.0%

Total Count 256 144 400

% within Education 64.0% 36.0% 100.0%

The table shows that for the job title, 256 respondents with 64% find no increase in satisfaction in the case of increasing benefits, 167 of them have graduate school degree and 52 have higher education. The significance level

Chi-Square Tests

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 9.852a 3 .020

Likelihood Ratio 9.600 3 .022

Linear-by-Linear Association .515 1 .473

N of Valid Cases 400

a. 1 cells (12.5%) have expected count less than 5. The minimum expected count is 4.32.

is 0.020, less than 0.05. This figure means that there is a significant relationship between the job title and the education factor.

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