In a company, manager and leader are very important and also has their own job to do. People has created image of leader is a kind person, who will encourage every worker to enhance their productivity and have a mighty brain. While manager is created of grumpy, hard to cooperate and always see weakness of their employees. It is “generation 4.0” which
we need to understand what kind of work that leader and manager would responsible. (DuBrin 2012)
*Define of Manager
For manager, the define of manager that close to us and popular is the person who responsible for performance of a part of company. In some small companies or hospitality department, manager also is a boss, which mean he or she has the power to hire, fire, discipline, do performance appraisals, and monitor attendance. In large and Multi-nation Corporation like Microsoft, there exists a system of rank for manager; for more specific,
there are Top-level managers, Middle-level managers, First-level managers and the last one: Individual contributors (Operatives and Specialists). (DuBrin
2012)
At first, we'd learn about top-level executives. The Board of Directors may include CEO (Chief Executive Officer), CFO (Chief Financial Officer), CMO (Chief Marketing Officer)... The Vice President could also be a top-level manager. These executives are responsible for the company's shift, plan, agenda and direction. In fact, this position of manager plays an important role in the utilization of external resources. Top-level executives are responsible
to clients and the general public. Satya Nadella is the new CEO to succeed Steve Ballmer, the Chairman of Microsoft. Third, middle-level executives. As noted above, middle-level managers are under the influence of top-level managers. We can be directors, company executives, branch managers, department managers. Whereas top-level managers are like
a house supervisor, the middle-level manager seems to be a housekeeper who would follow top-level management direction and direct subordinates to accomplish the goal that they set up. We have some other functions: the connection between executive and first- level managers by performing most of the management tasks within the firm; the design of
an efficient community and intergroup work system; the design of a reward system; ... The next level of executives is the first level boss. This level of manager is the person we often call "Manager" when we have trouble in a place like a restaurant or hotel. The first floor boss may be: the supervisor of the newspaper operators; the manager of the dining room; the repair supervisor; and the manager of the retail store
…
*Define of Leader
According to DuBrin, leader is the people who will encourage their subordinates will and confident to do their tasks instead of being serious and obey the rules like old-fashioned manager. Leader is also hold position called “manager” but there are many reasons that we need to know the different between manager and leader.
(DuBrin 2012)
At first, leader is differing from manager because of the theory of
“leadership”. Leadership is a function which is important at all department and level of manager. There is an opinion that “rules are based on right and humanity”; and it also take
an important part in formulation plans and policies from Top-level managers. In the middle and level, it is required to interpretation and done plans and works that Top-level managers had given. Secondly, there are many different between how leader and managers use their power and authority. Leader uses power and authority to influence their employee to do things; power means the ability or potential to influence decision and control resources. Authority is the formal right to get people to do things or the formal right to control resources. In charge of being a leader, they have 8 tactics to use their influence. Leading
by example: the leader uses their image as a positive model or desire behaviour for their subordinates to follow. Leading by values: the leaders influence their employee by speaking and show values that guide the behaviour of others. Assertiveness is about how leaders feel in their demands. The others way that leader can use to influences their people are: Rationality, Ingratiation,
Exchange, Coalition, Joking and kidding. People who is successful and called “leader” often have these characteristics and traits: drive and passion; power motive; self-confident and combined with humility; trustworthiness and honesty; good intellectual ability, knowledge and technical competence;... (DuBrin 2012)