I GOi phat la
c6ng raMChien dai L go
0
Chmrng 2:KiRn trllc COS
39
Phtpn Van Ng(JC /Op: H07VTTD
khong se thuc hien viec cung dp dich vu dang ki di may bay cho nhirng hanh khach
d6ng phi Mo hi~m cua ho. D~ lam duoc di~u d6, cac duong line rieng phai duce thi€t l?p truce cho cac tac nhan dang ki di may bay. Viec phan loai hanh khach vao hang doi phu hop la mot each. Thinh thoang cac cong ty hang kh6ng se chuyen n6 toi hanh
khach d~ ho tu lua chon hang doi phu hop; a cac I:in khac dai dien cua cong ty hang
khong Se thuc hien kiem tra Ve Va dua mo i nguoi vao hang doi phu hop VOi Ve cua ho
hoac vao 16p nhtrng nguoi bay thuong xuyen. Cac gia tri tai day b9 phan loai khong
dn phai ghi thanh mot phan thong tin rieng, n6 chi c6 tac dung nang t:im quan trong
cua thong tin len ma thoi. Vi du, tuy rang nhan thuc cua cac hanh khach (ten) la r&t
quan trong trong qua trinh dang ki di may bay, ten cua moi nguoi dt nhi~u nhung n6
lai khong anh huong toi nhiem vu cua hang doi trong qua trinh dang ky di may bay.
Viec loi keo hanh khach tir mot trong cac hang doi la k€t qua quyet dinh cua bQ l?p lich. D~c biet, cac tac nhan dang ki di may bay duce thi€t k€ chuyen dung cho m6i hang doiflop hanh khach), cung dp tfic dQ dich vu tfii thi~u ma khong chu y toi su anh
huong cua cac hang doi khac. D~ dat duce hieu suat sl'.1· dung cho cac tac nhan, khi mot hang doi c6 d9 uu tien cao r6ng, cac tac nhan thuong ket hop xir ly cho cac hanh
khach o· cac hang doi co de) U'U tien thap. Bang each phan phoi thich hop cac tac nhan
dang ki di may bay, cac hanh khach c6 phi bao hiem duce qua nhanh hon (cac line ngan Va VI th€ bi€n dong tr~ thap) Va CO th~ du doan (jitter thap) dich vu dang ki di may bay se th&p hon trong cac lop d6.
Ki€n true CQS bao g6m ba phan chinh la : • Phan loai
• Quan ly hang dqi
• Lap lich
Tuy nhien d6 an nay chi nghien ciru v~ phan l?p lich . N9i dung cua ph:in l?p lich se duqc xet trong chuang 3.