4.6. Phân tích s詠 khác bi羽 t
4.6.2. Ki あo"8お nh sば khác biうt gi のa nhi ｚw"pj„o"8じ c lｆ p
A吋"uq"uƒpj"vt鵜"vtwpi"d·pj"e栄c"pjk隠w"pj„o"8瓜e"n壱r"*5"pj„o"vt荏"n‒p+"vƒe"ik違"u穎"f映pi" rjpi"rjr"mko"8pj"ik"vjw{v"x"u"dpi"pjcw"ec"vtwpi"dÃpj"pjkw"vpi"vj"rjÔp" v ej"rjpi"uck"(ANOVA). Ak隠w"mk羽p"x壱p"f映pi< - Eƒe"pj„o"uq"uƒpj"rj違k"8瓜e"n壱r"x "8逢嬰e"ej丑p"o瓜v"eƒej"pi磯w"pjk‒p0 - Ee"pjo"uq"upj"rjk"e"rjÔp"rjk"ejwp"jc{"e"ow"rjk"8"np"8"8e"zgo" pj"vko"ep"rjÔp"rjk"ejwp"*P1> 30; N2> 30). - Rj逢挨pi"uck"e栄c"eƒe"pj„o"uq"uƒpj"rj違k"8欝pi"pj医v0
4.6.2.1 Ki吋o"8鵜nh s詠 khác bi羽t v隠 s詠 hài lòng và lòng trung thành c栄a nhân viên theo thu nh壱p.
D違pi"4.15: Mk吋o"8鵜pj"u詠"mjƒe"dk羽v"x隠"u詠"j k"n”pi"x "lpi"vtwpi"vj pj"ec"pjÔp"xkp e栄c"nhân viên theo vjw"pj壱r
72 Levene Statistic df1 df2 Sig. N”pi"vtwpi"vj pj"ec"pjÔp"xkp 5.582 3 252 .001 U詠"j k"n”pi 5.169 3 252 .002 ANOVA Sum of
Squares df Mean Square F Sig.
Npi"vtwpi"vj pj"ec"pjÔp"xkp" Between Groups Within Groups 115.052 252 5.068 3 1.689 .457 3.700 .012
Total 120.120 255
U詠"j k"n”pi Between Groups Within Groups 46.329 3.094 252 3 1.031 .184 5.610 .001
Total 49.424 255
F詠c"x q"d違pi"4.15 vc"vj医{< Mk吋o"8鵜pj"Ngxgpg"vguv<
Ik違"vjw{院v"Jq<"Rj逢挨pi"uck"ik英c"eƒe"pj„o"8欝pi"pj医v0
Mk吋o"8鵜pj< Sig = 0,002 < 0.05: Dƒe"d臼"Jq0"M院v"nw壱p khơng 8"8kw"mkp"8"rjƠp" v ej"vkr"CPQXC"fq"8"mjằpi"8"8kw"mkp"8"mjpi"8pj"e"u"mje"dkv"jc{" mjằpi"mje"dkv"x"U"j k"npi"ec"pjƠp"xkp"xk"ee"oe"vjw"pjr"mje"pjcw0 F詠c"x q"d違pi"7037"vc"vj医{<
Mk吋o"8鵜pj Levene test:
Ik違"vjw{院v"Jq<"Rj逢挨pi"uck"ik英c"eƒe"pj„o"8欝pi"pj医v0
Mk吋o"8鵜pj<"Uki"?"2.221 < 2027<"de"d"Jq0"Mv"nwp<"mjằpi"8"8kw"mkp"8"rjÔp" v ej"vkr"CPQXC"fq"8"mjằpi"8"8kw"mkp"8"mjpi"8pj"e"u"mje"dkv"jc{" mjằpi"mje"dkv"x"Npi"vtwpi"vj pj"ec"pjÔp"xkp"xk"ee"oe"vjw"pjr"mje"
nhau.
4.6.2.2 Ki吋o"8鵜nh s詠 khác bi羽t v隠 s詠 hài lòng và Lòng trung thành c栄a nhân viên theo
vt·pj"8瓜 h丑c v医n.
D違pi"4.16: M院v"sw違"mk吋o"8鵜pj"u詠"mjƒe"dk羽v"u詠"j k"npi"x "npi"vtwpi"vj pj"ec"pjÔp" xkp"vjgq"vtÃpj"8"je"xp
Mk吋o"8鵜pj"Levene test
Levene Statistic df1 df2 Sig.
Lũng trung vj pj"ec"pjÔp"xkp .640 3 252 .590
U詠"j k"n”pi 1.636 3 252 .181 ANOVA
73 Sum of Squares df Mean Square F Sig. Lòng trung vj pj"ec"pjÔp" viên Between Groups 1.423 3 .474 1.007 .390 Within Groups 118.697 252 .471 Total 120.120 255
U詠"j k"n”pi Between Groups Within Groups 44.781 4.643 252 3 1.548 .178 8.709 .000
Total 49.424 255
F詠c"x q"d違pi"4.16 vc"vj医{< Mk吋o"8鵜pj"Ngxgpg"vguv<
Ik違"vjw{院v"Jq<"Rj逢挨pi"uck"ik英c"eƒe"pj„o"8欝pi"pj医v0
Mk吋o"8鵜pj<"Uki"?"2.381 @"2027<"ejr"pjp"Jq0"Mv"nwp"8"8kw"mkp"8"rjÔp"v ej"vkr" ANOVA.
Mk吋o"8鵜pj"CPQXC"vguv<"
Ik違"vjw{院v"J13<"Mj»pi"e„"u詠"mjƒe"dk羽v"x隠"U詠"j k"n”pi ec"pjÔp"xkp vjgq"vt·pj"8瓜"j丑e" x医p.
Mk吋o"8鵜pj<"Uki"?"2.000 < 0,05: Dƒe"d臼"H13: m院v"nw壱pe„"u詠"mjƒe"dk羽v"x隠"U詠"j k"n”pi e栄c" nhân viên theo trình 8瓜"j丑e"x医p
F詠c"x q"d違pi"4038"vc"vj医{< Mk吋o"8鵜pj"Ngxgpg"vguv<
Ik違"vjw{院v"Jq<"Rj逢挨pi"uck"ik英c"eƒe"pj„o"8欝pi"pj医v0
Mk吋o"8鵜pj<"Uki"?"2.590 @"2027<"ejr"pjp"Jq0"Mv"nwp<"8"8kw"mkp"8"rjÔp"v ej"vkr" ANOVA. Mk吋o"8鵜pj"CPQXC"vguv<" Ik違"vjw{院v"J14<"Mjằpi"e"u"mje"dkv"x"Npi"vtwpi"vj pj"ec"pjÔp"xkp"vjgq"vtÃpj"8" j丑e"x医p. Mk吋o"8鵜pj<"Uki"?"2.390 @"2.27<"Ej医r"pj壱p"J14<"ejc"8"8kw"mkp"8"mjpi"8pj"e"u" mje"dkv"x"Npi"vtwpi"vj pj"ec"pjÔp"xkp"vjgq"vtÃpj"8"je"xp.
4.6.2.3. Mko"8pj"u"mje"dkv"x"U"j k"npi"x "Npi"vtwpi"vj pj"ec"pjÔp"xkp eてc"nhân viên vjgq"8￢p"xお"e»pi"vƒe.
M院vsw"mko"8pj"u"mje"dkv"x"U"j k"npi"x "Npi"vtwpi"vj pj"ec"pjÔp"xkp e栄c"nhân viên *Rj映"n映e"8+"vjgq"8挨p"x鵜"e»pi"vƒe 8逢嬰e"vt·pj"d {"vtqpi"d違pi"5.17 fk"8Ô{<
D違pi"4.17: M院v"sw違"mk吋o"8鵜pj"u詠"mjƒe"dk羽v"u詠"j k"n”pi"x "N”pi"vtwpi"vj pj"e栄c"
74
Mk吋o"8鵜pj"Ngxgpg"vguv
Levene Statistic df1 df2 Sig.
Npi"vtwpi"vj pj"ec"pjÔp"xkp 1.754 10 245 .070
U詠"j k"lòng .556 10 245 .849
ANOVA Sum of
Squares df Mean Square F Sig.
Lòng trung vj pj"e栄c" nhân viên Between Groups 6.385 10 .638 1.375 .192 Within Groups 113.735 245 .464 Total 120.120 255
U詠"j k"n”pi Between Groups Within Groups 47.228 2.195 245 10 .220 .193 1.139 .334
Total 49.424 255
F詠c"x q"d違pi"4.17 vc"vj医{< Mk吋o"8鵜pj"Ngxgpg"vguv<
Ik違"vjw{院v"Jq<"Rj逢挨pi"uck"ik英c"eƒe"pj„o"8欝pi"pj医v0
Mk吋o"8鵜pj<"Uki"?"2.849 @"2027<"ejr"pjp"Jq0"Mv"nwp"8"8kw"mkp"8"rjÔp"v ej"vk院r" ANOVA. Mk吋o"8鵜pj"CPQXC"vguv<" Ik違"vjw{院v"J15<"Mjằpi"e"u"mje"dkv"x"U"j k"npi"ec"pjƠp"xkp"vjgq"8p"x" cơng tác Mk吋o"8鵜pj<"Uki"?"2.334 @"2.27<"Ej医r"pj壱p"J15<"ej逢c"8栄"8k隠w"mk羽p"8吋"mj鰯pi"8鵜pj" e"u"mje"dkv"x"U"j k"npi"ec"pjƠp"xkp"vjgq"8p"x"eằpi"ve F詠c"x q"d違pi"4039"vc"vj医{< Mk吋o"8鵜pj"Ngxgpg"vguv< Ik違"vjw{院v"Jq<"Rj逢挨pi"uck"ik英c"eƒe"pj„o"8欝pi"pj医v0
Mk吋o"8鵜pj<"Uki"?"2.270 @"2027<"ejr"pjp"Jq0"Mv"nwp<"8"8kw"mkp"8"rjƠp"v ej" vkr"CPQXC0
Mk吋o"8鵜pj"CPQXC"vguv<"
Ik違"vjw{院v"J16<"Mjằpi"e"u"mje"dkv"x"Npi"vtwpi"vj pj"ec"pjƠp"xkp"theo
8挨p"x鵜"e»pi"vƒe.
Mk吋o"8鵜pj<"Uki"?"2.192 @"2.27<"Ej医r"pj壱p"J16<"ej逢c"8栄"8k隠w"mk羽p"8吋"mj鰯pi"8鵜pj" e"u"mje"dkv"x"Npi"vtwpi"vj pj"ec"pjÔp"xkp"vjgq"8p"x"eằpi"ve0
75