Từ những khó khăn nêu trên, theo chúng tôi để các em làm bài tốt trước tiên giáo viên cần hệ thống lại các kiến thức và yếu tố văn hóa trong giao tiếp trong suốt quá trình học. Cách nêu câu hỏi và trả lời như thế nào trong một số tình huống cụ thể. Cách loại bỏ những câu không phù hợp … Bước 2 là soạn các câu giao tiếp cho các em tập làm.
Hệ thống kiến thức được phân loại như sau: (ở đây chúng tôi xin nêu một số loại, vì thời gian có hạng)
1. Asking for clarification
How do you spell …..?
Can you repeat that?
2. Polite expressions
Please
You’re welcome
Excuse me
Thank you
3. “Can” for requests Asking: Asking:
Can I help you?
Can I ……….?
Answer:
Yes, please.
Yes, of course
No, thank you. I …….
4. Showing interest
Oh?
Really?
How interesting!
That sounds interesting EX: A: What do you do? B: I’m a pilot
A: That sounds interesting. Do you travel a lot?
5. Polite offers:
Would you like (a sandwich)?
Yes, please. (It’s very good) / No, thank you. (I’m not hungry) / No, thanks.
6. Asking about places:
Excuse me, Is there a (grocery store near here)?
Yes, there is. It’s ….
No, there isn’t.
I’m sorry I don’t know.
7. Offering help
Offering Accepting Refusing
I can teach you OK Thanks, but I don’t have
time
I can show you Thanks No, thanks.
I’ll teach you That’d be great I’ll show you
8. Telephone language:
This is (name) Hello
Is (name) there? Yes, he/she is. OR No, he/she isn’t Can I speak to (name), please? Who’s calling, please?
Just a minute
One moment, please.
9. Talking about weather:
A: Nice day! B: Yes, it’s lovely.
A: What a terrible day! B: Yes, it’s awful
A: It’s a wonderful day, isn’t it? B: Yes, it is.
10. Giving advice
Giving advice Respoding
You should … You’re probably right.
You shouldn’t … That’s a good idea.
Why don’t you …?
11. Responding to information:
A: How was your weekend? B: It was terrible.
A: Oh, really?
B: I was sick all weekend. A: That’s too bad.
A: How was your vacation? B: It was wonderful.
A: Oh, really?
B: The weather was beautiful. A: That’s good.
12. Invitations
Inviting Accepting Refusing
Would you like to …? OK. I’m sorry. I can’t. Do you want to …? I’d love to. I’d like to, but I …
Yes, that’d be great.
14. Giving your opinion: In my opinion, ….