- CIllnhsa~h·
BAI T~p THVC HAN H
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2.
a)
Hayxemxc§tm~tsan pllllmdang c6 nhu can 6khuVI!Ccuab~. D61~san phllm gi?
Vietnh\Q:Ig cllll,tIa 1m tllicb hgp J$j(t cho sau cllu boi sau dlIy can d.ij,t ra d6i vOi blItkynh6m khach hang ml,lcti~unao.
Ai lii.nh\Q:Ig kMch. hang ffil,lCti~u?
Clie eau.tra 101aday can ph3UunyMnm~ts6ho~ctat cacaenl"C sau day: HQ Songadiu?
HQbaonbi61J~U6i?..
H~ l~n~1R giM, phI} nit,haytr~em?
GiadlnhbQ .c6 bao. nbi6UDgUOI? ... Nghi!ngbi~p cuahQhi gl?
Thu nhl).p cuahQla bao nhi6u?
Trinh dl> bQc viln cuahQnbu the n30? T()n gilio cua bQ 13 gi?
b)T~isao hQ se mu6n mua san phllm d6?
Clic cau tra 101 ;, day cao pbBi lunytOi ml>t s6 hay tiltelicac ml,lc sau day: Nhimgd~ctioll nao eua sanph~mla quan trQog d6i vOi cac khach haog ml,lc
ti6u? .
HQmu60 sanph~mnay duqc bao g6i nhu tM nao?
H~nlu60 s61uqng san phllmlii.bao nhi6u?
r
e) Oie khaeh hang se mu6n mua san pharo d6 nhuthenllo?
CaccAu tra 1M(jdlly can phai hmyden m9t so hay tllt cll cac ml,lc sau
dl\y~
Cac khlich hrmg co mua san phil61 nay cung vai cac san philm khlic co Iit!n quan (nhu cae d6 gia dl}.ng, thl1c philm) hay khOng?
Diadi~mlOua san philm Day quan trc:mg nhu the nao?
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Vi¢c giao hang doi vai san phAm nay co quantr~mgkhOng?
d) Khi nllo h9 se mu6n mua san pharo d6?
Cac cAu tra 1M(jday can phai lUllYmc)tsOhay tlltelicac myc sau day: H", se mua san phAm nay thllOng xuyt!n nhu tM nao?
DAy la IAn mna s6m thOng thllOng hay dj).c bi¢t?
Co nhilng thMdi~m nMt dinh hay nhilng ngay nMt d!nh trong tuan hay trongnim nhuCllUdoi vai san phflm Day cao hon khOng? (vi dy: nhu cau cao bon vI! ao mua trong mua mua, nhu cau cao hon vI! cac 10ai thl1c philm dj).c bi¢t vao cuoi tulin hoj).c vao cac dipI~)?
e) 89 semu6n mua san pharo d6 6'dliu?
Cac ciu tra 1Mf1day clin phlii lUllYmc)t so bay mt ca cac myc sau dAy: Nhilng cira bang, vi tri bay di~mban hang nao la d~dang nbllt d~khlich bang tim tblly va muasan phflm nay?
Cac kbach hang myc tit!u mong muon tim tMy san philm nayf1dAu?
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f)T~isaohI,>se m\l6n mua sanphfundo?
Cacdu ka Uri aday eAnphai cong nh$nrAng cae khach hllDg mila cac
IqUch chu khong mila eac tfnh nang. Cae thuqe tinh cua san pMm phii duqe chuy~n thllnh nhitng' lqi Ich ve cong dyng va Onh cam, co yngbia naododoi"mcac khaeh hang mye titlu.
M¢t s6 VI dl,l bao g6m:
Khach hang mila may dieu hoanhi~td(iVI chUng deml~isl1d~ ch~u. Khach hang muaxed~pvaxemay dl! dil~i.
Khach hllDg mua may anh va phimVI chUng giop lU'U giik nMng kyni~m.
Khaeh hang mua cacd~eh vy khaeh s~n VI chUng eung cAp SI1 thoiii JllM vati~lqi.