... marketing performance measurement throughout the time Then, we compare different frameworks and metrics used to measure performance in the CRM era Finally, challenges to face in CRM performance measurement ... non-financial measures such as customer satisfaction (e.g Anderson, Fornell and Lehmann, 1994; Ittner and Larcker, 1998b; Szymaski and Henard, 2001), customer loyalty (Dick and Basu, 1994), brand equity ... quality measures and financial indicators such as profitability (Banker and Mashruwala, 2000, Banker, Potter and Srinivasan, 2001; Ittner and Larcker 1998a and 1998b, Nagar and Rajan, 2001) PERFORMANCE...
Ngày tải lên: 20/12/2013, 17:15
... to statistically assess empirical data and to assess required control effort to lower and delay epidemic peak Conclusions This study has presented a theoretical basis on which to assess the impact ... methodological avenue to assess relevant empirical data and to advocate required control effort to lower and delay epidemic peak Page 17 of 21 Omori and Nishiura Theoretical Biology and Medical Modelling ... adopted to prevent U0 = in (18) and in later equations, and also to select a positive integer value closest to such that U0/N ≈ Results Influenza A (H1N1-2009) Figure 3A compares observed and predicted...
Ngày tải lên: 13/08/2014, 16:20
The impact of risk factors to production and businesss performance in vietnam
... framework and hypotheses: The impact of risk factors to production and business performance in Vietnam 2.6.1.1 Conceptual framework and hypotheses: The impact of risk factors to production performance ... FACTOR DETERMINANTS OF RISK’S IMPACT PRODUCTION PERFORMANCE TO RODUCTION AND BUSINESS PERFORMANCE GTT KTSX CN THT TTSX SDB MCDSX BDKQSX VSX HVNSX IMPACT TO PRODUCTION PERFORMANC-E RISKS’ MPACT TO ... risk factors which impact on coffee production and business performance in Vietnam + Measurement model: Measurement model take an effect in scanning and removing factors which have no impact on...
Ngày tải lên: 10/06/2016, 10:39
Essential Technical Analysis - Tools And Techniques To Spot Market Trends
Ngày tải lên: 26/10/2013, 16:15
Tài liệu Global action plan to control the spread and impact of antimicrobial resistance in Neisseria gonorrho pdf
... policy and economic case for urgent, heightened and sustained action to prevent and control N. gonorrhoeae infection and mitigate the emergence and impact of AMR • providing a strategic framework to ... gonococcal culture and AMR testing in clinical laboratories • establishment of a mandatory requirement for laboratory technicians to report AMR testing results to the local and national health ... factors that contribute to the emergence and spread of AMR in N. gonorrhoeae • • • • newer molecular methods for monitoring and detecting AMR • correlation of genetic phenotypes to MIC and to...
Ngày tải lên: 18/02/2014, 15:20
Making Food Healthy and Safe for Children: How to Meet the Caring for Our Children: National Health and Safety Performance Standards; Guidelines for Early Care and Education Programs docx
... sure to wash between fingers and under fingernails Use a nail brush if necessary Always use disposable towels to dry hands Cloth towels can spread germs Teach children how to wash their hands and ... textures, hand -to- mouth coordination, and how to grasp and release objects Infants that are at least months of age and are able to pick up food and put it in their mouths are ready to start finger ... Keep hands, equipment, dishes, containers, and food clean and free of germs to help protect yourself and the children from illness Washing Hands - Staff and Children One of the easiest and best...
Ngày tải lên: 07/03/2014, 04:20
Báo cáo khoa học: "Paragraph-, word-, and coherence-based approaches to sentence ranking: A comparison of algorithm and human performance" ppt
... structure, tree- and non-tree based In order to illustrate both data structures, consider (9) as an example: (9) Example text Susan wanted to buy some tomatoes She also tried to find some basil ... (1988)) Instead of stoplists, tf.idf values have also been used to determine significant words (e.g Buyukkokten et al (2001)) We compared both Luhn (1958)’s measure and tf.idf scores to human rankings ... sentence that relates to sentence n, on-1 is the out-degree of sentence n-1, and α is a damping parameter that is set to a value between and We report results for α set to 0.85 because this is...
Ngày tải lên: 17/03/2014, 06:20
Measuring and Characterizing End-to-End Internet Service Performance ppt
... how to generate customized URLs, which are used to aggregate client’s accesses to these URLs and measure the performance Table VII summarizes the site performance at-a-glance during the measured ... the end -to- end response performance METRICS TO MEASURE WEB SERVICE PERFORMANCE In this section, we introduce a set of metrics and the ways to compute them in order to measure a Web service efficiency ... caching and comparing different site designs 6.3 Aborted Pages and QoS User-perceived QoS is another important metric to consider in EtE monitor One way to measure the QoS of a Web service is to measure...
Ngày tải lên: 23/03/2014, 03:20
Providing professionals with advanced tools and techniques to strategically execute projects, programs and portfolios docx
... courses to organizations around the world Together, we blend academic theory and learning with real-life processes, tools and leadership skills to educate and empower individuals and organizations to ... Applicants may need to complete this course online to satisfy admission requirements Project Risk Management Learn tools and techniques for tracking and mitigating the broad range of risks and uncertainty ... Executing Strategy in Challenging Times: Tools and Insights that Deliver Results n Project-based Work: Your Key to Innovation n Too Good to Fail: How to Beat the Strategic Executions Odds scpd.stanford.edu/free...
Ngày tải lên: 23/03/2014, 04:21
The Key to Sustained Superior Sales Performance: Execution and Helping Clients Succeed™ potx
... Level 2: CRM Tools and Techniques Training—Understanding the tools that facilitate what sales people do to interact with clients. This area of training focuses on the tools used by an organization to contact ... their product or service and how to present it to their customers. It teaches features and benefits, positioning against the competition, and gives boilerplate proposals and ad slicks. While ... This area of training focuses on the tools used by an organization to contact and track their sales. It might include sales force automation and customer relationship management (CRM) training. It is designed to boost productivity and professionalism. ...
Ngày tải lên: 23/03/2014, 11:20
Building the Knowledge Management Network Best Practices, Tools, and Techniques for Putting Conversation to Work
... community managers and facilitators, links to relevant software tools, and a discussion board where readers can interact with us and with one another PA R T One Cave Walls to CRTs: The Landscape of ... for Every Purpose Tools, Their Features, and Their Applications Instant Messaging and Presence Peer -to- Peer Knowledge Nets Building Environments for Collaboration Tools for Transitory Conversational ... how to listen and work together for the common good AM FL Y We’d like to acknowledge all of those who provided the information and stories that have made this book happen Special thanks go to Tom...
Ngày tải lên: 31/03/2014, 20:21
ROI of Social Media: Myths, Truths and How To Measure
... come today to ride the Journey to Atlantis? 2) Where did you hear about the Journey to Atlantis? Using a formula that applies a value to each visitor to the park (per person), they were able to ... right measurement tool exists 8% The right measurement tools are now available 22% Source: 2011 Lenskold Group Marketing ROI & Measurement Study Figure Forty-eight of Marketers Feel Pressure to ... according to Roger’s Diffusion Theory • The Innovators: They are the smallest group, but the first to adopt a new technology They tend to be the type of people who camp overnight at the Apple store to...
Ngày tải lên: 27/05/2014, 12:52
báo cáo hóa học:" Bioactivity-guided identification and cell signaling technology to delineate the immunomodulatory effects of Panax ginseng on human promonocytic U937 cells" potx
... studies have shown that ginseng and its active components are potent immunomodulators Their immunomodulatory effects are mostly due to its regulation of cytokine production and phagocytic activities ... immunostimulatory, anti-oxidant and anti-inflammatory activities In this study, we used human promonocytic U937 cells to investigate the modulatory effects of ginseng in cellular response to TNF-α-mediated ... mice, and provides protection against infection with Listeria monocytogenes [26] Ginseng radix extracts induce production of TNF-α and IFN-γ in murine spleen cells and peritoneal macrophages via toll-like...
Ngày tải lên: 18/06/2014, 15:20
Báo cáo hóa học: " Validated instruments used to measure attitudes of healthcare students and professionals towards patients with physical disability: a systematic review" pdf
... of dental students toward physically handicapped individuals The SADP was developed to provide an alternative to the ATDP Form-O to measure the general population’s attitudes towards disabilities ... Medical educators need to explore the factors that affect their students’ attitudes towards patients with disabilities They also need to evaluate the impact of their educational programs to improve ... developed to provide an alternative to the ATDP Form-O to measure the general population’s attitudes towards disabilities in general [27] The instrument was developed in 1981 It has been used to assess...
Ngày tải lên: 19/06/2014, 08:20
báo cáo hóa học:" Genetic Barriers to Resistance and Impact on Clinical Response" pptx
... on samples obtained from baseline and weeks 2, 4, and 12, evolution of M184 and M184V + K65R went from 0% for both at baseline to 48% and 4.8% at week and 29% and Page of 10 (page number not for ... treatment-naive patients were randomized to once- or twice-daily ABC and also received once-daily 3TC and EFV.[18,35] Overall, 66% and 68% of patients in the once-daily and twicedaily arms, respectively, ... non-response to tenofovir DF (TDF) + abacavir (ABC) and lamivudine (3TC) in a randomized trial compared to efavirenz (EFV) + ABC and 3TC: ESS30009 unplanned interim analysis Program and abstracts...
Ngày tải lên: 20/06/2014, 08:20
báo cáo hóa học:" The European DISABKIDS project: development of seven condition-specific modules to measure health related quality of life in children and adolescents" potx
... idiopathic arthritis Atopic dermatitis Cerebral palsy Cystic fibrosis Diabetes mellitus Epilepsy Impact Impact Impact Impact Impact Impact Impact 10 83 87 87 82 80 83 90 Worry Understanding Stigma Communication ... both the pilot and the field test was relatively small, CP (n = 21 and 43) and atopic dermatitis groups (n = 29 and 65) in particular (Table and 3) It was therefore not possible to solely use ... frequency of nonresponse, ceiling and floor effects Children and adolescents between and 16 years of age and their parents were asked to participate in the DISABKIDS pilot and field study, completing...
Ngày tải lên: 20/06/2014, 15:20
báo cáo hóa học:" Comparison of numerical and verbal rating scales to measure pain exacerbations in patients with chronic cancer pain" ppt
... and FIG 2) This fact suggests that assuming a direct correspondence between VRS and NRS scores (as for example: corresponding to "None", 1-4 to "Mild pain", 5-6 to "Moderate pain", and 7-10 to ... background pain intensities as measured by VRS (A) and NRS (B) and scatter plot * of the two measures (C) Detailed legend: *In order to avoid an high number of points plotted on top of each other, points ... pain intensities as measured by VRS (A) and NRS (B) and scatter plot (*) of the two measures (C) Detailed legend: (*) In order to avoid an high number of points plotted on top of each other, points...
Ngày tải lên: 20/06/2014, 16:20