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tài liệu call center

Tài liệu Call center đối với VNPT và các doanh nghiệp pptx

Tài liệu Call center đối với VNPT và các doanh nghiệp pptx

Tin học văn phòng

... có thể thay thếthuật ngữ call center bằng contact center hoặc customer care center. 1 Cấu trúc hệ thống call center Công nghệ trọng điểm nhất đợc sử dụng trong call center là công nghệ tích ... trờng call center, CTI cungcấp chất kết dính cho phép hệ thống thông tin của call center liên kết đợc với tổng đài nộibộ/phân phối cuộc gọi tự động (PBX/ACD). Cấu trúc điển hình của một call center ... Networks Enabling Call Centers for Small Businesses and Branch Offices10/25/003. The Telecommunications Review: Call Center Evolution - Computer TelephoneIntegration4. , Automatic Call Distribution...
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Tài liệu Data center pptx

Tài liệu Data center pptx

Quản trị mạng

... in a Carrier Data Center 30Blades increase the density of cabling in the data center • Blade Servers, Switches and Clients:– Increase density of cabling as there are physically more devices ... fusion35TIA-942 Data Center StandardTIATIA--942 942 --Telecommunications Infrastructure Telecommunications Infrastructure Standard for Data CentersStandard for Data Centers• Site selection ... what is done locally• Regulations are driving high levels of data storage• The largest risk to the network are the devices at the periphery23Proper Cooling TechniquesProper Data Center Design...
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Tài liệu Data Center High Availability Clusters Design Guide ppt

Tài liệu Data Center High Availability Clusters Design Guide ppt

Quản trị mạng

... ResultsA-19Data Center 1 (Catalyst 6000 Series Switch—DC1-Left)A-19Data Center 1 (Catalyst 6000 Series Switch—DC1-Right)A-20Data Center 2 (Catalyst 6000 Series Switch—DC2-Left)A-20Data Center 2 ... 1-9Data Center High Availability Clusters Design GuideOL-12518-01Chapter 1 Data Center High Availability Clusters HA Clusters BasicsThe failover can also be manual, in which case it is called ... CHAPTER 2-1Data Center High Availability Clusters Design GuideOL-12518-012Data Center Transport TechnologiesA wide variety of transport options for interconnecting the data centers provide...
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Tài liệu Data Center Blade Server Integration Guide pptx

Tài liệu Data Center Blade Server Integration Guide pptx

Quản trị mạng

... BladeCenters, the maximum number of servers is limited by the number of BladeCenters and the number of ports in the upstream switches used to connect to the BladeCenters. 2-14Data Center ... traffic (typically server console access) flows through a different bus, called the I2C bus. The I2C bus and the data traffic bus within the BladeCenter are kept separate.The BladeCenter supports ... 255.255.255.0CHAPTER 1-1Data Center Blade Server Integration GuideOL-12771-011Blade Servers in the Data Center OverviewData Center Multi-tier Model OverviewThe data center multi-tier model is...
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Tài liệu Data Center: SAN Extension for Business Continuance doc

Tài liệu Data Center: SAN Extension for Business Continuance doc

Quản trị mạng

... orReplication InitiatorData Center FibreChannel FabricMDS9000 with FCIP atLocal Data Center MDS9000 with FCIP atRemote Data Center TargetFCIP Link overWAN betweenData CentersData Center FibreChannel ... orReplication InitiatorData Center FibreChannel FabricMDS9000 with FCIP atLocal Data Center MDS9000 with FCIP atRemote Data Center TargetFCIP Link overWAN betweenData CentersData Center FibreChannel ... •Specific vendor implementations may vary.104729LocalData Center RemoteData Center Writesreplicated toremote data center 1-6Data Center: SAN Extension for Business ContinuanceVersion 1.2Chapter...
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Tài liệu Data Center—Site Selection for Business Continuance ppt

Tài liệu Data Center—Site Selection for Business Continuance ppt

Quản trị mạng

... existing data center infrastructures. More details about the data center topologies and the Internet edge can be found in the Enterprise Data Center Infrastructure SRND and the Data Center Networking: ... center. Multi-Site ArchitectureWhen application data is duplicated at multiple data centers, clients go to the available data center in the event of catastrophic failure at one site. Data centers ... warm standby solution, the primary data center is the active data center receiving all client traffic. The secondary data center is the standby data center and receives no client traffic. In...
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Tài liệu Data Center Networking: Integrating Security, Load Balancing, and SSL Services Using Service Modules docx

Tài liệu Data Center Networking: Integrating Security, Load Balancing, and SSL Services Using Service Modules docx

Quản trị mạng

... Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.2-10Data Center Networking: Integrating Security, ... failover1-12Data Center Networking: Securing Server Farms956638Chapter 1 Data Center Overview — Integrating Security, Load Balancing, and SSL Services using Service ModulesData Center ServicesContent ... requirement for data centers with multiple DMZs is to have the following traffic flow:•From outside to DMZ1 (typically from clients to web servers)•From DMZ1 to DMZ2 (typically from web servers...
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Tài liệu Data Center Infrastructure Design Quick-Start Guide docx

Tài liệu Data Center Infrastructure Design Quick-Start Guide docx

Phần cứng

... Three Principles of Data Center Infrastructure DesignYou know your data center is the epicenter of your organization. Without it, your entire organization ... ability to reconfigure? Then you need to strategi-cally design your data center from the very beginning. Stick to the following three principles of data center design, and you can’t go wrong.Space ... cost to build a data center can be upwards of $1,000 per square foot? Clearly, maximizing space resources is a critical aspect of data center design.ReliabilityData center downtime can cost...
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Tài liệu Data Center Architecture pptx

Tài liệu Data Center Architecture pptx

Tin học văn phòng

... Systems, Inc. All rights reserved.DC-110111201_05_2005_c2Data Center ArchitectureOverviewWillie YamData Center Lead, APACDATA CENTER DESIGN OVERVIEW777© 2005 Cisco Systems, Inc. All rights ... CoreConsolidated Data CentersStretched Storage Area NetworkMirroring & Replication• Increase High Availability• Disaster Recovery & Business ContinuityCampus CoreSANDistributed Data Centers272727© ... frequentand more devastating• Securing the Data Center requires:COMPREHENSIVE and consistent use of all available SECURITY TOOLSApplied to the entire Data Center Environment Application EnvironmentsNetwork...
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Tài liệu Call Centres cover only pdf

Tài liệu Call Centres cover only pdf

Quản trị mạng

... future proofing your business call centre services KRONE prepares you to deliverthe services of tomorrowapplicationpaperapplication...
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Tài liệu Data Center: Securing Server Farms ppt

Tài liệu Data Center: Securing Server Farms ppt

Quản trị mạng

... enabled on a data center access switch.1-2Data Center: Securing Server Farms956638Chapter 1 Securing Intranet Server Farms: OverviewFigure 1-1 Data Center Security and Data Center NetworkingThe ... data center environment. A collapsed, single layer data center architecture consists of two layers: aggregation and access (front-end). Figure 3-1 shows these data center layers. 2-9Data Center: ... Private VLANS in the Data Center. ”Problem Description-VLAN HoppingThe use of trunk ports in the data center is fairly common. The data center access switches are typically connected to the aggregation...
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Tài liệu Data Centers Lowering the Cost of Ownership pptx

Tài liệu Data Centers Lowering the Cost of Ownership pptx

Phần cứng

... cost-effective data centers. Specifically, network planners, following an across-the-company mandate to reduce operating costs and make smarter use of capital, determined that each data center must ... ReservedCASE STUDYData CentersLowering the Cost of OwnershipCHALLENGEA wireless service provider sought to minimize both capital and operating expenses by redesigning its data centers. Major network ... troubleshooting. By implementing a centralized patching infrastructure for data centers, the service provider is able to manage each data center at a lower cost while maintaining a high level of service integrity.Ethernet...
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Tài liệu Data Center Optical Distribution Frame with Plug-and-Play Cassettes docx

Tài liệu Data Center Optical Distribution Frame with Plug-and-Play Cassettes docx

Phần cứng

... 5 / 0 7 • 1 0 3 9 8 0 A E Data Center Optical Distribution FrameTrueNet®Data Center Optical Distribution Frame with Plug-and-Play Cassettes2w w w ... Temperature: 0° to 70° C (32° to 158° F)5 / 0 7 • 1 0 3 9 8 0 A E Data Center Optical Distribution FrameTrueNet®Data Center Optical Distribution Frame with Plug-and-Play Cassettes3w w w ... Cord Type-A Array Connector CableA-to-A Patch Cord Web Site: www.adc.comFrom North America, Call Toll Free: 1-800-366-3891 • Outside of North America: +1-952-938-8080 Fax: +1-952-917-3237...
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Tài liệu Data-Center Connectivity docx

Tài liệu Data-Center Connectivity docx

Phần cứng

... run on this network? 10/100Base-T? 1000Base-T? • What type of network are you designing? Data center? Data backbone? LAN? • Is the project a new network installation or addition to existing ... ends.The general guidelines for network transmission capabilities segment the data network; data center and data network backbone system applications require the highest level of transmissioncapabilities, ... Frame, providingthe central location for cross-connecting allEthernet network elements in a data center with semi-permanent connections. Each EDFconsists of the following ADC equipment:• 19"...
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Tài liệu Closed center VS Opened center (valve phân phối) pptx

Tài liệu Closed center VS Opened center (valve phân phối) pptx

Kĩ thuật Viễn thông

... loại valve này chủ yếu là trong việc ứng dụng khi thiết kế mạch thủy lực. Đối với valve Closed center: Do cửa P luôn bị đóng ở trạng thái không làm việc nên dầu cấp từ bơm lên sẽ bị chặn lại ... không bị ảnh hưởng lẫn nhau nhưng cùng sử dụng chung một nguồn cấp. Đối với valve Opened center: Nhờ tính chất P thông T nên nó có thể sử dụng với tất cả các loại bơm mà không gặp phải...
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