... Assessing the quality of investment advice inthe retail banking sector A mystery shopping reviewFebruary 20133Assessing the quality of investment advice inthe retail bankingsector ... the customer at the beginning of their first meeting. The adviser took time to explain key information and check the customer understood it. This included the adviser making it clear that the ... other factors causing poor advice”13Assessing the quality of investment advice inthe retail bankingsector Section 2 – Key causes of poor adviceFailing to give customers the correct informationWe...
... associations Though the product quality is a component of the original model of CBBE; however, banking is a service-dominat industry and all banking products, as termed inthe industry, are actually ... have an insight into the consumer’s perception about service quality in banking, the current study adapted the construct of Spiros et al (2003) for measuring service quality inbanking services. ... of communicating values that they cannot deliver. In the modern banking industry, internet banking is an indispensable and critically important part. Some studies have analyzed the importance...
... bankingsector The increased role of financial intermediation is evident from the growth inthe (relative) size of the European bankingsectorinthe years leading up to the financial crisis. ... 2.5.1 Bankingsector restructuring, deleveraging and derisking Given the severity of the crisis, one may have expected a rapid restructuring of thebanking sector, including a reduction in capacity ... 4.1 INTRODUCTION 67 4.2 AGREED AND PROPOSED REFORMS 68 4.3 STRUCTURAL REFORMS 83 5 FURTHER REFORMS OF THE EU BANKINGSECTOR 88 5.1 THE ROLE OF BANKS IN FINANCING THE REAL ECONOMY 88 5.2 THE...
... Foreword The bankingsector was an important area of focus in economic reforms of the 1990s. The first phase of bankingreforms were focused on credit risk: dealing with the issues of ... could happen inthebanking system inthe event of an increase in interest rates. This paper offers some timely research inputs on these questions. It seeks to obtain measures of the vulnerability ... to measurement of the interest-rate risk of a bank is to focus on the flow ofearnings. This would involve measuring the impact upon the net interest income of a unit change in interest rates. This...
... margin, with focus on the Lebanese banking sector. This sector provides an interesting case study for analysing how banks set their interest rates (i.e. what factors shape their interest margins) ... bankingsector is – by large – the main source of funding for investors. Therefore, the domestic investment is mainly financed with bank loans, and any increase inthe demand for loans increases ... for the efficiency of thebanking sector, where high intermediation margins may imply inefficiency of the financial sector and could act as a disincentive to investment and may also slow the...
... protocols. Financing reforms did not discriminate in favor of RH services; nevertheless, since the late nineties the country has been introducing exemptions that have increasingly focused ... percent of the recurrent budget on health. Government is also committed to maintaining the integrity of the health SWAp at least inthe medium term. The implications of the changing financing context ... and stemming the brain drain of health workers. In AES, the priority is to increase access to services including access to obstetric emergency care. Other priorities included increasing community...
... Companies1 In order to attract foreign investment into Vietnam, the government has introduced the law onforeign investment, offered a lot of incentives including tax. After the financial turmoil in the Southeast ... the totalinvestment inthe economy during 1996-97.5.5 Banks in Vietnam5.5.1 Overview of local banking system structure and regulationVietnam initiated bankingreformsin 1988-1989, when the ... the increasing private investment and the risk exposure of the lenders necessitate researches in risk mitigation in project financing in Vietnam,particularly in private sector. On the other hand,...
... the deepening process of the financial markets has rendered the dominance of thebankingsectorinthe financial system. At the same time, opening ofmarkets and reforms have contributed to the ... efforts inthe application ofinformation technology, in exploring on-line banking business as well as in promotingnon-bank financial institutions. Efforts should be made in upgrading financialoperations ... policyinstruments.C. Sequencing of institution building inthe financial sector The sequencing of institution building inthe financial sector may differ fromcountry to country. However, there are some experiences...
... speculators in accounting for the precipitousdecline of the domestic purchasing power of the mark. Insteadthey direct his attention to the motives of the German Reichs-bank in expanding the money ... culminated inthe inflationaryrecession of 1973–1975 by identifying those actions of the Fedwith respect to the money supply that initiated and sustainedit.12 The historian, including the ... and other resources to establishing and maintaining apermanent and lucrative hegemonic bond over the productivemajority. Accordingly, since politics is the main source of theirincome, the policies...
... understanding of the basic concepts of gender mainstreaming, and the ways in which these are linked to health and HIV, there is the goal of increasing understanding of these concepts. On the other ... from its use. Designed by minimum graphicsPrinted in INDIAWHO Library Cataloguing -in- Publication DataIntegrating gender into HIV/AIDS programmes inthe health sector: tool to improve responsiveness ... empowering approach enabling women to regain control over their lives, helping them to make choices and set goals, and encouraging them to believe in and nurture themselves. Training was developed...