... Assessing the quality of investment advice in the retail banking sector A mystery shopping review February 2013 3 Assessing the quality of investment advice in the retail banking sector ... the customer at the beginning of their first meeting. The adviser took time to explain key information and check the customer understood it. This included the adviser making it clear that the ... other factors causing poor advice” 13 Assessing the quality of investment advice in the retail banking sector Section 2 – Key causes of poor advice Failing to give customers the correct information We...
Ngày tải lên: 16/03/2014, 17:20
measuring efficiency and explaining failures in banking application to the russian banking sector
Ngày tải lên: 03/06/2014, 02:06
Testing a model of customer-based brand equity in the Vietnamese banking servic
... associations Though the product quality is a component of the original model of CBBE; however, banking is a service-dominat industry and all banking products, as termed in the industry, are actually ... have an insight into the consumer’s perception about service quality in banking, the current study adapted the construct of Spiros et al (2003) for measuring service quality in banking services. ... of communicating values that they cannot deliver. In the modern banking industry, internet banking is an indispensable and critically important part. Some studies have analyzed the importance...
Ngày tải lên: 06/11/2012, 15:52
Tài liệu High-level Expert Group on reforming the structure of the EU banking sector docx
... banking sector The increased role of financial intermediation is evident from the growth in the (relative) size of the European banking sector in the years leading up to the financial crisis. ... 2.5.1 Banking sector restructuring, deleveraging and derisking Given the severity of the crisis, one may have expected a rapid restructuring of the banking sector, including a reduction in capacity ... 4.1 INTRODUCTION 67 4.2 AGREED AND PROPOSED REFORMS 68 4.3 STRUCTURAL REFORMS 83 5 FURTHER REFORMS OF THE EU BANKING SECTOR 88 5.1 THE ROLE OF BANKS IN FINANCING THE REAL ECONOMY 88 5.2 THE...
Ngày tải lên: 16/02/2014, 10:20
Tài liệu recent trends in the law and policy of bioenergy production promotion and use docx
Ngày tải lên: 21/02/2014, 05:20
Interest-Rate Risk in the Indian Banking System docx
... Foreword The banking sector was an important area of focus in economic reforms of the 1990s. The first phase of banking reforms were focused on credit risk: dealing with the issues of ... could happen in the banking system in the event of an increase in interest rates. This paper offers some timely research inputs on these questions. It seeks to obtain measures of the vulnerability ... to measurement of the interest-rate risk of a bank is to focus on the flow of earnings. This would involve measuring the impact upon the net interest income of a unit change in interest rates. This...
Ngày tải lên: 06/03/2014, 14:20
recent progress in the development of nano - structured conducting
... of localizing biologically active molecules in defined area on the electrodes. Also the use of conducting poly- mers in the area of bioanalytical sciences is of great interest since their biocompatibility ... conducting polymer nanowires. These doped conducting polymer nanowires can be made by incorporating analyte-detecting species into a conducting polymer. Whenever, there is a contact of these doped ... acid). In addition to the striking applications in confining the CNTs onto macro-sized electrodes, the strategy through the use of conductive films to confine the CNTs may be applicable for prepar- ing...
Ngày tải lên: 20/03/2014, 13:06
The Determinants of Bank Net Interest Margin: Evidence from the Lebanese Banking Sector ppt
... margin, with focus on the Lebanese banking sector. This sector provides an interesting case study for analysing how banks set their interest rates (i.e. what factors shape their interest margins) ... banking sector is – by large – the main source of funding for investors. Therefore, the domestic investment is mainly financed with bank loans, and any increase in the demand for loans increases ... for the efficiency of the banking sector, where high intermediation margins may imply inefficiency of the financial sector and could act as a disincentive to investment and may also slow the...
Ngày tải lên: 22/03/2014, 17:20
Interest Rate Risk and Bank Common Stock Returns: Evidence from the Greek Banking Sector pot
... hedging purposes. The bulk of the research has almost exclusively focused on the US banking sector. The present study will investigate the interest rate sensitivity of the Greek banking sector. ... for the Durbin-Watson statistic. The numbers in the parentheses below the point estimates stand for the t-ratios. Adj. R 2 stands for the adjusted coefficient of determination. The hypotheses ... 6 Addressing these questions will assist in understanding the interest rate risk exposure of the Greek banking sector and will also provide evidence for an emerging market. The latter will...
Ngày tải lên: 22/03/2014, 17:20
Recent Advances in the Biology, Therapy and Management of Melanoma Edited by Lester M. Davids ppt
... location. The higher the altitude, the nearer the location to the sun and the more powerful the sunlight’s UV dose will be. Similarly, the more particles in the atmos‐ phere, the higher the likelihood ... participated in indoor tanning. With more than 25,000 facilities in the US alone, indoor tanning represents a multi-billion dollar industry. Employing over 160,000 people, the tanning industry has ... pigment, called eumelanin, is a potent blocker of UV radiation. Thus the more eumelanin in the skin, the less UV penetrates into the deep layers of the epidermis, and the less UV-mediated mutagenesis will...
Ngày tải lên: 23/03/2014, 14:20
Use of Alternative Fuels in Cement Manufacture: Analysis of Fuel Characteristics and Feasibility for Use in the Chinese Cement Sector pdf
... China 2007). Further investigation is necessary to determine the geographic location and dispersion of these sludges in order to assess the feasibility of using them in cement manufacturing. ... residues in China is paper production. China has the third largest paper industry in the world, and manufactures two-thirds of all non-wood papers (Hammett 2001). Within the waste hierarchy, the ... residue: injection in blast furnace." Waste Management 22(8): 841-851. 39 At present, there is at least one example of sewage sludge being used in cement manufacturing in China. In spring...
Ngày tải lên: 24/03/2014, 05:20
Bank recapitalisation and restructuring process - Results of the Independent Evaluation of the Spanish Banking Sector doc
... recapitalisation of the banking sector. These agreements are reflected in the Memorandum of Understanding (MoU). The aim of this exercise has been to evaluate the resilience of the sector in the face ... of the Spanish banking sector in the face of an additional deterioration in the economy. The Banco de España, in coordination with the Ministry of Economy and Competitiveness, assumed the ... from the participating banks within an agreed term of 15 years, with the aim of: Optimising recovery levels and maintaining the value of the assets as far as possible. Minimising the adverse...
Ngày tải lên: 29/03/2014, 08:20
RECENT DEVELOPMENTS IN THE STUDY OF RECRYSTALLIZATION pdf
... growth. In the oriented nucleation theory (ON), the preferred activation of a special nucleus determines the final Rex texture [1]. In the oriented growth theory (OG), the only grains having a ... between the <110> directions in as-deposited grains and the <100> directions in Rexed grains is therefore im‐ possible in a grain. Two of the <110> directions in neighboring grains, ... S 1 and S 2 , intersecting along the common slip direction, the x 3 axis; the x 2 axis bisects the angle between the poles of these planes. The loading direction lies within the quadrant drawn...
Ngày tải lên: 29/03/2014, 21:20
A retrospective data examination of customer loyalty in the e banking technology services industry strategies for new successes
... when others continue to lose this battle. E-Business Today the Internet is used for a wide variety of purposes including email, surfing the World Wide Web, chatting in chat rooms, doing research ... service/relationship marketing theory and measures within the emerging e -banking industry. 14 Rationale/Significance The research model developed herein could be expanded to include other important ... clear the linkages between e -banking and relationship marketing. Banks today are increasingly providing customer service in support of relationship marketing strategic objectives, with the help...
Ngày tải lên: 03/06/2014, 00:48
báo cáo sinh học:" Review of the utilization of HEEPF – competitive projects for educational enhancement in the Egyptian medical sector" potx
Ngày tải lên: 18/06/2014, 17:20
Báo cáo khoa học nông nghiệp " SMALL-MEDIUM ENTERPRISES IN THE LIVESTOCK FEED SECTOR IN VIETNAM ( VOLUME II)" ppt
Ngày tải lên: 21/06/2014, 04:20
Báo cáo khoa học nông nghiệp " SMALL-MEDIUM ENTERPRISES IN THE LIVESTOCK FEED SECTOR IN VIETNAM ( VOLUME I )" potx
Ngày tải lên: 21/06/2014, 04:20