... questions of the right people in the first place The real issue is not the amount of information available, the real issue is whether that information is HIGH QUALITY; i.e does it REALLY tell the marketing ... Who is the REAL customer? What really drives their buying decision? What drives their preference for one supplier over another? What unmet needs they have? What could a supplier offer them to ... to convince the ALL of the people who benefit from your offering that they should prefer your offering to any other How we identify our customers? The simplest approach is to draw the complete...
Ngày tải lên: 25/01/2014, 02:20
... coverage of the time horizon covered by the cases The time period that the cases cover spans from the grassroots of e-commerce (1993–1995), to the rise of the Internet (1996–2000), to the subsequent ... in the market space Chapter is concerned with the impact of the Internet on the horizontal boundaries of a firm In particular, it deals with the concepts of economies of scale and scope and the ... 1.1.4 The concept of strategy 1.1.5 The concept of value creation 1.2 The evolution of e-business 1.2.1 The grassroots of e-business 1.2.2 The rise of the Internet 1.2.3 The crash 1.2.4 The consolidation...
Ngày tải lên: 28/06/2014, 23:20
Beyond transactions creating value through customer partnerships in banking and insurance
... insurance, and the rest from brokers, asset managers and other types of firms Respondents spanned the globe, with 40% from the Asia-Pacific region, 30% from the Americas (primarily the US) and the rest ... other regions, they believe that their customer-facing units live in silos When asked for the biggest benefits of integration, they say “Making each unit aware of how others have interacted with ... than other regions, institutions in the Americas focus on measurement: they say that they are good at targeting the right customers measuring the results of promotional campaigns However, they...
Ngày tải lên: 06/12/2015, 23:01
Beyond transactions creating value through customer partnerships in telecommunications
... on ways to support the others 25 Presenting customers with a consistent picture of the organisation 23 Measuring the probability that leads will turn into sales, and using these scores to guide ... how the others have interacted with a given customer 27 Establishing common definitions, assumptions and data 23 Presenting customers with a consistent picture of the organisation 23 Measuring the ... But they also are likely to say that their customers are price-sensitive and not particularly loyal More than firms in the other two regions, providers in the Americas focus on measuring the lifetime...
Ngày tải lên: 06/12/2015, 23:02
Beyond transactions creating value through customer partnerships in utilities
... spanned the globe, with 28% from the Americas, 24% from the Asia-Pacific region and the rest from EMEA Electric power utilities made up the largest group of respondents, with 57%, followed by gas with ... aware of how the others have interacted with a given customer 35 31 Gathering customer intelligence in the course of providing service Presenting customers with a consistent picture of the organisation ... One of the best ways to learn about customers and their needs is by building longer-term relationships with them Sixty percent of survey respondents say they have strengthened relationships with...
Ngày tải lên: 06/12/2015, 23:02
Creating value through international strategy international business
... this book This conference provided the opportunity for the exchange of views among the more than forty participants gathered there The conference was supported by the Anselmo Rubiralta Center for ... in brief, are the tasks undertaken in the next three sections of this introduction The theme of location specificity The fact that location specificity can be used to tie together the contributions ... focus the study of spatial interactions at the local level would, in the present context, be akin to setting off to study networks but never getting past the individual nodes within them Further...
Ngày tải lên: 23/11/2016, 16:26
Transforming HR creating value through people williamson
... Reddington, Mark Withers and Mark Williamson The right of Martin Reddington, Mark Withers and Mark Williamson to be identified as the authors of this work has been asserted in accordance with the copyright, ... and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyright, ... another Let us explore the model further The main elements of the model are the following: External environment: In this framework the external environment can be seen in two ways Firstly, as the...
Ngày tải lên: 08/12/2016, 09:16
Using dialogue and drama activities in teaching speaking skill to the 11th form students at nghen high scholl in ha tinh province
... the background, the content, the characters to perform well The more careful the description is, the more successful the drama is Casting: Before casting for the students, teachers can make the ... change The one who puts an idea forward will be willing for it to change, and the others will be willing for their own views to change in the encounter with the idea they are examining The learning ... + What does the thesis need? + Where is the thesis carried out? + When does the thesis carried out? Experimental method + Select the experimental and controlled group + Introduce the dialogue...
Ngày tải lên: 27/12/2013, 20:26
Tài liệu Creating a Sustainable Organization: Approaches for Enhancing Corporate Value Through Sustainability pdf
... for their laws, customs, cultures, and the rights of indigenous people And they will expect this whether or not in all cases the governments that (at least in theory) represent them uphold the ... and advertising To the extent that these new entrants (both ideas and those who promote them) gain traction with the public and, more troubling, with corporate executives, there is significant ... (both internal and external to the organization) and other members of the organization Whatever business function they perform, they will understand where they are, what they should focus on, what...
Ngày tải lên: 19/02/2014, 21:20
Teaching chinese through drama and song
... Perception • • • • • The meaningful brain The curious brain The emotional brain The social brain The conscious & subconscious brain The meaningful brain • Meaning is more important to the brain than ... exposed to new ideas and challenges The emotional brain • Emotions and intelligence originate in separate places in the brain, however, their paths cross each other - they are inseparable • It can ... information is • The brain searches for meaning through patterning Patterning allows for the storage and connection of information into meaningful categories The curious brain • The brain is attracted...
Ngày tải lên: 16/03/2014, 10:02
Báo cáo khoa học: "Robust Interaction through Partial Interpretation and Dialogue Management" pdf
... objects satisfy the request and the dialogue manager initiates a clarification request to the user to further specify the request The user responds with remove audi 1985 and 1988 The keyword remove ... on both the Development set and on the five new dialogues in the Test set The results are presented in table In the first half of the table we present the number of utterances where the Yes/No, ... Properties From the system description information base 23 synonyms to concepts in the database were added to the lexicon From the Development set another synonyms to concepts in the database,...
Ngày tải lên: 31/03/2014, 04:20
beyond governance creating corporate value through performance, conformance and responsibility
... W1T 4LP, UK, without the permission in writing of the Publisher Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, ... address compliance, they could also position themselves to deliver better performance and thereby enhance the value of themselves and their organisations xviii PREFACE In the book we show ... see the inside workings of the organisation they are putting their money into; they want explanations of every material issue that affects or could affect their investment; and, above all, they...
Ngày tải lên: 03/06/2014, 01:29
god and mystery in words experience through metaphor and drama apr 2008
... this, that there can be no certainty about such a stoppingpoint, and so the move is best resisted The moral of the parable of the labourers who were all paid the same at the end of the day may ... What the image encourages is the thought that grace might equally be concerned with the workplace as with our final destiny in heaven Again, the parable of the shepherd going out to search for the ... or a northern Gothic concern with realism In the one case beauty is a symbol of triumph over suffering and death; in the other the accompanying figures are there to help us appropriate the suffering...
Ngày tải lên: 11/06/2014, 01:50
TEACHING LANGUAGE SKILLS THROUGH DRAMA
... the key words from the pictures Students perform their dialogues and at the end, they show the picture to others, but before that, other students guess the objects in the picture 15´ STAGE - ... of these can be used for dramatization They provide the learners with a starting point for further activities and for the work with the text itself The potential also lies in the character of the ... PREPARATION Copy the picture of the survivors in the dinghy + the text with the question and cut it in the place indicated TIME GUIDE CLASSROOM MANAGEMENT GIVE OUT PICTURES OF SURVIVORS WRITE ON THE BOARD...
Ngày tải lên: 05/07/2014, 04:52
Creating Cool Web Sites with HTML, XHTML, and CSS
... browsers list the files in that directory With a click, you can either transfer the files you want or move into other directories to continue browsing If you specify a file within the URL, the browser ... upon connecting to the FTP server, the browser program should change to the /pub/unsupported/windows/ directory and display the files within the it Ł 14 Creating Cool Web Sites with HTML, XHTML, ... and the words becomes important: The type of service that you can connect with is what I call the information transfer system, and the actual information presented is the content By analogy, the...
Ngày tải lên: 27/08/2012, 09:03
Creating an SMTP Session Policy Statement
... điện tử cách đơn giản theo ý muốn Bạn lập kế hoạch theo thời gian để chuyển nhận thư tính toán để xử lý thư theo chu trình thời gian Và thiết lập điều khiển để xử lý thư không theo kế hoạch thời ... người nhận Quaratine the entire message to Giống “Delete the entire message” lựa chọn cho phép lưu lại toàn thư vào thư mục xác định Add a warning message to the top of the message body if infected ... xuất chuỗi ký tự không chứa This text Điền chuỗi ký tự mà bạn muốn MDaemon tìm kiếm địa thư Then this with the message Hộp danh sách điều khiển thực kết quy tắc cho kết Sau điều khiển Don't deliver...
Ngày tải lên: 28/08/2012, 15:14
Creating and Management Data Base
... liệu DB_NAME Hàm trả tên sở liệu FILE_ID Hàm trả số ID tập tin theo tên tập tin luận lý sở liệu FILE_NAME Hàm trả tên luận lý tập tin theo số ID tập tin cho trước RDBMS and Data Management/ Session ... mức hệ thống nhân SQL Server msdb Cơ sở liệu sử dụng SQL Server Agent để nhắc nhở công tác thực theo lịch biểu công việc khác model Cơ sở liệu sử dụng sở liệu mẫu cho tất sở liệu tạo nhân cụ thể...
Ngày tải lên: 01/09/2012, 09:09
Scrambling Through Cryptography
... rearranges letters without changing them • With most symmetric ciphers, the final step is to combine the cipher stream with the plaintext to create the ciphertext Protecting with Symmetric Encryption ... (FEK) to encrypt the data Microsoft Windows Encrypting File System (EFS) (continued) • The FEK is encrypted with the user’s public key and the encrypted FEK is then stored with the file • EFS is ... password from the user and checking whether the entered password corresponded to the encrypted password stored in the user database /etc/passwd • Each new authentication scheme requires all the necessary...
Ngày tải lên: 17/09/2012, 10:43
Guidelines Creating Flowcharts Rod
... Microsoft Word The following are some of the most common shapes used in the construction of flowcharts and what they are used for All of these shapes can be found in the Flowchart section of the autoshapes ... trỡnh When dealing with a process flow chart, two separate stages of the process should be considered: the finished product and the making of the product In order to analyze the finished product ... the tasks needed to carry out the activities that the company will implement These simple flowcharts will become art of the Standard operating procedures SOPs, for the activities Cỏc s l phng...
Ngày tải lên: 03/10/2012, 22:24