measuring the impact of social crm

... indicate the degree of attainment of such objectives in a dynamic way, increases the likelihood of success of such projects In fact, one of the research priorities in the CRM field is the development ... measurement which involves the assessment of the results derived from the implementation of different marketing strategies One of these barriers is the complexity to isolate the effects of a particular ... which mirrors the myriads of interactions taking place in a company and the value created in each of them The problem is not the amount of relationships since firms have the help of sophisticated...

Ngày tải lên: 20/12/2013, 17:15

... Panel B of Table shows our simulation of the impact of a counter cyclical capital requirement At the time of writing, the details of how exactly such a counter-cyclical 33 The immediate impact of ... evaluate the impact of the policy change Panel A of Table shows the impact of a single percentage point rise in capital requirements imposed in 2002, in terms of the percentage difference in the stock ... its aim (see section 2) of reducing the rapid expansion of credit during this period The stock of lending falls 3.5% below the baseline by the end of the period, and the impact is larger (-5.18%)...

Ngày tải lên: 16/02/2014, 10:20

... Purposes Over the last few years, the Internet has had a profound effect on the private and professional lives of European citizens, offering them an increasing number and range of opportunities ... Abstract Over the last few years, the Internet has had a profound effect on the private and professional lives of European citizens, offering them an increasing number and range of opportunities ... to social media in 2008 This figure rises to 73% of the group aged 16 to 24 as a whole and to 83% of the Internet users of this age group The following advanced communication services achieve the...

Ngày tải lên: 21/02/2014, 21:20

... notice the social Ads displayed on social networking site? The purpose of this question is to ask user whether they notice the different social advertisement of the companies when they login to the ... doing the survey research on one of the big social networking website in Korea named “Cyworld” Further the researcher also examined the impact of this social influence in terms of increase in the ... feedback of the product to their customer Once the tag has been done then this tag will then be visible to the Friend List of the customer in the News Feed The benefit of the tag based marketing...

Ngày tải lên: 15/03/2014, 22:20

... those of the economy In what follows, in part with the help of these core principles, I will trace out the impact of social structure on a series of important economic outcomes I begin with the ... (Saxenian, 1994) Social Structure and Prices When people trade with others they know, the impact of knowing each other on the price varies with their relationship, the cost of shifting to different ... of cers sought out others in the bank for information (about the clients or about the details of a certain type of deal) and for approval Under conditions of uncertainty about the nature of the...

Ngày tải lên: 17/03/2014, 07:20

Ngày tải lên: 01/04/2014, 11:21

... For the development of the PIPP, selection of the domains was guided in part by the ICF, but also by a review of existing measures and a series of qualitative interviews One of the concerns of ... that they were not able to work in the fields or participate in wage labor because of their impairment, subsequently impacting on their endorsement of the item The construct validity of the PIPP ... communities of Khon Kaen City to establish clarity of the questions and the sequence of the items Statistical analysis To assess the psychometric properties of each PIPP Impact subscale, the relevant...

Ngày tải lên: 18/06/2014, 22:20

... For the development of the PIPP, selection of the domains was guided in part by the ICF, but also by a review of existing measures and a series of qualitative interviews One of the concerns of ... that they were not able to work in the fields or participate in wage labor because of their impairment, subsequently impacting on their endorsement of the item The construct validity of the PIPP ... communities of Khon Kaen City to establish clarity of the questions and the sequence of the items Statistical analysis To assess the psychometric properties of each PIPP Impact subscale, the relevant...

Ngày tải lên: 20/06/2014, 16:20

... The vertical part of the cylinder was referred to as the wall and the horizontal part as the floor Cylinders were outlined by sticks marked at the level of the floor and placed at the level of ... and the frequency of living roots was the same for and red oak in almost all parts of the to this was on the floor of cylinder (the horizontal surface 60 cm below the soil surface), where the impact ... (Loiret) The soil consisted of a 60-90 cm layer of podzolic sand, over a layer of soft red clay in which a fairly large number of roots was present In winter the water table is close to the surface There...

Ngày tải lên: 08/08/2014, 14:21

... bottom, with the time of day indicated on the X and the height of the spike indicating the raw activity level on the Y axis The plot (b) shows the activity averaged at each minute over the days (black ... model to test the main effects of two covariates and the effect of the interaction of the two covariates We extended this method to the functional linear model The comparisons of all groups in ... assumptions while the disadvantage is that we cannot test for the significance of an individual covariate among many The p value of the test can then be calculated by counting the proportion of permutation...

Ngày tải lên: 10/08/2014, 09:20

... components of the Theory of Planned Behavior We have added the social networks box to the left of the three predictors of intention to change behavior, as well as the intervention and perception of intervention ... questions: whether they knew the other team member; whether they chatted casually with the other person; received information from the other person; gave information; problem-solved together; planned ... derived from the network data: in-degree centrality and the valence of the network members' attitudes toward the feedback reports Other variables in the model include the other constructs of the TPB,...

Ngày tải lên: 10/08/2014, 10:23

... Because the objective of the research is inspecting the understanding of CSR importance of officers in Vietnam; the 31 researcher does not use professional software like SPSS The result of the research ... conducts the study through Vietnamese officer because the range of the research is the impact of CSR and relate to all of Vietnamese‟s perception of its The researcher comes to each individual officer ... supreme goal of a business entity is profit.) This clearly refers to the logic of the problem is profitability, the property but the long days and nights investment the giant is building” Furthermore,...

Ngày tải lên: 13/03/2014, 14:20

... between the interests of managers in implementing the business objectives with the interests of the employees work for managers, customer benefits, the partners and the interests of the community ... also may result from the weakness of the law in Vietnam when the employees worry that if they are not followed the managers, they will lose their job and the law cannot protect them Next question ... will offer to them but they forget that they also have to take care about the community All of the employees are not involved in the process of create CSR policies and plan for company, so most of...

Ngày tải lên: 13/03/2014, 14:20

... CSR The theories of CSR What is the finance performance?  What is the relationship between CSR and finance performance?  The role of CSR to increase profit of the company  The outcome of adopted ... outcome of adopted CSR In order to analyze the question ―what is the impact of CSR on the company‘s profitability?‖ the project is divided into five parts:  What is the CSR? -  The definition of ... Structure of study 8 Chapter LITERATURE REVIEW 2.1 The history of CSR 2.2 The definition of CSR 2.3 The term of CSR 2.4 Theories describing the CSR/financial performance relationship 2.4.1 The theory...

Ngày tải lên: 13/03/2014, 14:20

... agency of the Government they directly control the process of completing CSR and environment of all companies thus the realize clearly the important of them Hwever they only are the agency of Government ... performance of those companies as they affect the profit and activities of companies On the other hand, Government employee is called as the “agency of Government” as they exam the process of completing ... the way of operation to promote the ability of each individual and creating motivation to develop the economy to increase the wealth and standard life of the society, however, the target of the...

Ngày tải lên: 13/03/2014, 14:20

... introduction of the student to the life of America and of the modern world, the completion of the task undertaken by the grammar and high schools of equipping [that student] for the full duties of citizenship ... economic and social The social impact is confounded by the social history of the US The political process of effecting change is therefore made more volatile than usual, to say the least It will ... INTRODUCTION There is an ideal at the heart of everything American, and the ideal at heart of the American university is intellectual training, the awakening of the whole [person], the thorough...

Ngày tải lên: 17/03/2014, 08:20

... recommended that that the two municipalities pick up the $314,000 short fall in provincial funding through to the end of the 2012 Furthermore, as part of their budget decision-making in the fall, local ... will to replace the CSUMB, or what it will with the savings that it will have ($270,000) as a result of the elimination of the benefit The Provincial government has said that half of the $110 million ... mothers on assistance are afraid that they will lose their benefits because they will not be able to afford the cost of testing and therefore they won’t be able to provide information about the...

Ngày tải lên: 24/03/2014, 00:20

... than would otherwise have been the case The rest of the paper proceeds as follows In the next section we review the prior literature on CSR, sell-side analysts and then draw from the neo-classical ... long-run, the presence of up-front investment costs in the short-run combined with their aforementioned lag in adjusting their valuation models to reflect the impact of such strategies, will lead them ... evidence on the cost of being socially responsible in investing The Journal of Investing, 6(4): 31-36 Guerard Jr, J B 1997 Is there a cost to being socially responsible in investing? The Journal of Investing,...

Ngày tải lên: 29/03/2014, 23:20

... levels of general wellbeing The equivalent strength of the observed relationships for the PIPP Impact and the Distress scales support the earlier suggestion of redundancy Each of the pairs of correlations ... this is indicative of redundancy, suggesting the removal of one of the sets of scales This was explored further by assessing the predictive ability of the PIPP scales against other validated measures ... health professional and reported by the participant), the site(s) of OA, and the following validated measures: • The Perceived Impact of Problem Profile (PIPP) [18] consists of 23 items, measuring...

Ngày tải lên: 18/06/2014, 18:20

... account the evaluation of the level of understanding of CSR activities, their importance and employees` level of involvement 3.1 Measures The questionnaire measures the attitudes of the employees ... the degree of their involvement in the selection of social campaigns While the difficulties of running a business that has lost legitimacy in the eyes of employees are well known, there isn`t ... (Ali et al., 2010) One of the directions analysed in the scientific literature is the influence of CSR on the internal stakeholders, many of them focusing on the potential of CSR in attracting employees...

Ngày tải lên: 09/07/2014, 08:25